Virgin Media Outage Report in Hawkinge, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkinge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hawkinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hawkinge, Kent, England
The most recent Virgin Media outage reports came from the following cities: Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Dover |
Internet | |
| Dover |
Internet | |
| Folkestone |
TV | |
| Folkestone |
TV | |
| Folkestone |
Phone | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hawkinge, England
Latest outage, problems and issue reports in Hawkinge and nearby locations:
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Gary Steven Walker
(@garywalk3r) reported
from
Folkestone, England
@virginmedia I'll be cancelling my contract before the the new year! Been with you for many years now! And your customer service and services are getting poor snd there is no loyalty.
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KarenKessack RN SCPHN (SN)
(@KKessack) reported
from
Kennington, England
@virginmedia Well it's November, my install was due in August. There is a big hole at the side of my house. The fence panels you put round it have blown all over the place. Come and fix the hole, make good my garden, & let's move on. I give up, will stick with #sky #Disgraceful
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Joao Paulo Ferreira
(@JoaoJpfx1) reported
from
Hawkinge, England
@virginmedia @ComedyCentralUK This debauchery is okay it’s not a problem but pit girls are no good. There really is a double standard with the media elites
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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James Jukes
(@jamesjukes17) reported
from
Whitfield, England
@virginmedia really do provide a disgraceful service. After a year of shockingly bad WiFi I was informed by their call centre that I could end my services upon end of annual contract with no notice period. Phoned again today to be told I had to give 30 days notice, meaning I 1/2
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Katie 🌲 folklore
(@stardustkatie) reported
from
Folkestone, England
Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃
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Kirk Hughes
(@dovermonkey) reported
from
Dover, England
@virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.
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Chloe
(@chloeelton13) reported
from
Dover, England
@virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it
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Nicole Thomas Wyeth
(@TommyPinkles) reported
from
Folkestone, England
Damn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme
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SD KATO
(@D2SDKATO) reported
from
Dover, England
@jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
Every day now been waiting for @virginmedia on hold listening to music for around 10 minutes!!! NOT acceptable — Want to tell we want to leave because of the poor service, high monthly bills and old noisy boxes we have to unplug every night so we can actually sleep 😡...
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ivooooooo
(@RhysIverson) reported
from
Folkestone, England
Never using @virginmedia for mobile network again, constantly down and never get updated about it, absolute **** 🙄🙄
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
Every single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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Tony Bagley
(@Tonybee1) reported
from
Dover, England
@mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days
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Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia utterly appalling service from Virgin Media. Internet completely down the other day and now problematic to say the least. Tried phoning earlier and gave up after half an hour. Just tried again and gave up after 35 mins. What has happened to the service? It’s awful
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Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?
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Nicole Thomas Wyeth
(@TommyPinkles) reported
from
Folkestone, England
Bought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Chivers 🇪🇺💙
(@ed_chivers) reported
Our @virginmedia TV and internet just went out in Sheffield S6 - anyone else having problems?
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Shorty
(@ClassicSoulDJ) reported
@virginmedia Service is fine as it works downstairs in our house but not upstairs - your engineers have said that the walls are too thick and the signal doesn’t travel upstairs - need a wi fi booster for upstairs @virginmedia
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pedro 🏴
(@Teddy_2886) reported
@VMO2News @virginmedia Aye but does it stay connected or ***** of randomly like your usual connection ram it up yer arse lost a customer tonight
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Jonny
(@thetrainfiasco) reported
@virginmedia Hey, everything's working again since last night. I checked your out age monitor but the button doesn't work so I couldn't see anything. Not sure what happened. Thanks anyway.
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Kathy Harris
(@kathycotter67) reported
@virginmedia WiFi down again, told there is an issue with router and need to monitor it for up to 7 days - working from home and my employer (rightly so) won’t accept that. Paying £70pcm totally unacceptable. Please call me back.
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Dan Conn
(@danjconn) reported
@Garyw_ @LisaForteUK I personally left Virgin Media after finding out they store passwords in plain text and consider this something that doesn't need changing. I would wager that if people lost something they cared about then reputational damage would occur.
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Dan Salt
(@Danjsalt) reported
The Virgin media wi-fi system on the London tube is embarrassingly bad The network engineers should be kneecapped for crimes against the internet world
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do what you can, where you are
(@DebWalk19961736) reported
@zeinanao @EE @virginmedia is O KAY, but when they stop working tell them if you expect to be compensated. They'll be there providing no service for hours/days giving no compensation unless you mention it. They are good while they are working though. Can handle HEAVY use.
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Dan Siggs
(@SiggsDan) reported
@virginmedia @richardbranson Why am I sitting in my home office with my laptop tethered to my phone looking at your router and booster blinking moronically and uselessly at me? You are both expensive AND poor.
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carter
(@carterbluenose) reported
@virginmedia you need to improve your signal in monkspath solihull