Virgin Media outages and service status in Hawkinge, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Hawkinge, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hawkinge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hawkinge, England
The most recent Virgin Media outage reports came from the following cities: Dover, and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 1 month ago |
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TV | 2 months ago |
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Internet | 2 months ago |
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Wi-fi | 3 months ago |
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Internet | 4 months ago |
Community Discussion
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Virgin Media Issues Reports Near Hawkinge, England
Latest outage, problems and issue reports in Hawkinge and nearby locations:
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Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, EnglandBought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.
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Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, EnglandDamn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.
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Gill Leighton (@GillLeightonNHS) reported from Kennington, EnglandWorking from home over the past few days has been so tricky,our expensive M100 fibre broadband has been so slow that I had to resort to using my 4 G , tonight is 5 th evening in a row on hold for over an hour #virginmedia please can you help ? Important NHS meetings tomorrow !
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Martin Holme (@Chataranga) reported from Kennington, England@virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?
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Richard Esdale (@jiginthebox) reported from Dover, England13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...
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Tony Bagley (@Tonybee1) reported from Dover, England@mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia Then ive been paying for a service ive not been receiving which will undoubtedly work our worse for you as I have records of all the failed correspondence and support from you!!! And all my emails/texts and calls are logged ... I’ve stopped the payment and now contacted @skytv
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia is there any chance you can get to my complaint. Over a week without a V6 TV box and impossible to get through. Complaint number: C-141120166
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Emma Dixon RRR x (@pinkfairy79) reported from Dover, England@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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#GSBOUT #GSBOUT (@TheIronHammer26) reported from Folkestone, EnglandWhen @virginmedia have put you into a new bundle tv contract without your say so and when you try to cancel they say there's 14 months outstanding Naughty naughty
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Can someone help book an engineer
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡
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Katie 🌲 folklore (@stardustkatie) reported from Folkestone, EnglandAnyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia I’ve tried ALL channels and still unable to speak to someone to solve this issue... You will no doubt soon be on to me for my missed payment so can discuss it then!!
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Martin Holme (@Chataranga) reported from Kennington, England@virginmedia utterly appalling service from Virgin Media. Internet completely down the other day and now problematic to say the least. Tried phoning earlier and gave up after half an hour. Just tried again and gave up after 35 mins. What has happened to the service? It’s awful
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James Jukes (@jamesjukes17) reported from Whitfield, England@virginmedia really do provide a disgraceful service. After a year of shockingly bad WiFi I was informed by their call centre that I could end my services upon end of annual contract with no notice period. Phoned again today to be told I had to give 30 days notice, meaning I 1/2
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Richard Esdale (@jiginthebox) reported from Dover, EnglandEvery day now been waiting for @virginmedia on hold listening to music for around 10 minutes!!! NOT acceptable — Want to tell we want to leave because of the poor service, high monthly bills and old noisy boxes we have to unplug every night so we can actually sleep 😡...
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Richard Esdale (@jiginthebox) reported from Dover, EnglandEvery single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!
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SD KATO (@D2SDKATO) reported from Dover, England@jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John (@John69960488) reported@virginmedia a technician already came...change some cables and still the same, already talked to the customer help line twice a week, but no actual help whatsoever
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Keith Clark (@Zanarkand99) reported@Mkmichael001 @GibsonMarshall7 @JezCorden Yeah this is why I still haven't seen the new game of thrones show. I am not paying for such a bad service 4k or nothing. I have all the sky channels, movies/sport except the one HBO content is on they won't let Virgin media have it. I can't wait for the deal to be up.
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BuzorLyon "King" (@Buzor3) reported@AndersQuintos @virginmedia Had same issues but but with the help of @DaveTechPro I was able to get mine working again
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Andy Dawson (@Andydaw19974343) reported@virginmedia Told u the issue the WiFi box is non existent its does not appear on a search and 2nd box doesn't work at all as needs WiFi which we don't have at all..
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Jules W 🌸 (@TheRealGunner) reported@virginmedia No, I was not be reviewing my options. @skyuk customer service is far superior to virgin media. Thanks anyway.
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Berengere Ariaudo De Castelli (@BeeInTheStalls) reported@virginmedia Thanks for a quick response! I don’t have an online account. I’ve actually never used Virgin. Not a fan. I can only assume I’m getting these messages as I signed a previous employer up 3 years ago. Also why give the option to text ‘NO’ if it does nothing?
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Andy Dawson (@Andydaw19974343) reported@virginmedia Same fault that got fixed 2 days ago when there was apperently a fault in area which was rubbish.. engineer even said there been no faults in area. Had it with the crap service I just want to cancel this service all together but my argument is you can't provide the service. 1/2
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Kelsey (@Jugdar013) reported@virginmedia I did add to contacts and start a chat...its not working!!
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Michael Merrifield (@AstroMikeMerri) reported@virginmedia Under "My orders and appointments", nothing is listed. I have just spoken to your phone support, who can see the order due for delivery today, but no Yodel tracking information. This is hopeless.
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LouMcgregor (@McgregorLouise1) reported@virginmedia Can you help, I have phoned 7 times to gain back £62 that you incorrectly took from my account. I have been promised on 7 occasions “it’s on its way” and yet nothing. This has been ongoing from last May!