Virgin Media outages and service status in Whitfield, England
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Full Outage Map
Most reported problems in Whitfield, England
- Virgin Media generated 0 outage signals in the last 24 hours around Whitfield, including 0 direct reports.
- The most recent signal from this area was received Feb 18, 10:04 AM GMT.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitfield, England
The most recent Virgin Media outage reports came from the following cities: Dover, and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Dover
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Internet | 24 hours ago |
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Dover
|
Internet | 30 days ago |
|
Folkestone
|
TV | 2 months ago |
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Dover
|
Internet | 2 months ago |
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Folkestone
|
Wi-fi | 3 months ago |
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Dover
|
Internet | 4 months ago |
Community Discussion
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Virgin Media Issues Reports Near Whitfield, England
Latest outage, problems and issue reports in Whitfield and nearby locations:
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Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, EnglandDamn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia is there any chance you can get to my complaint. Over a week without a V6 TV box and impossible to get through. Complaint number: C-141120166
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Richard Esdale (@jiginthebox) reported from Dover, England13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...
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SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported from Dover, England@virginmedia Yes exactly where tahli is from I had one email back from a guy saying I would be contacted and not heard a thing !! Disgraceful service
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia I have had no choice but to take this matter further and make contact with #ofcom and the communications ombudsman - for the disgusting customer service for a problem ongoing for about 3 months! Get the SAME text every single day then NOTHING! 😡 @ShieldVoC
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Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, EnglandBought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡
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Richard Esdale (@jiginthebox) reported from Dover, EnglandEvery single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia I’ve tried ALL channels and still unable to speak to someone to solve this issue... You will no doubt soon be on to me for my missed payment so can discuss it then!!
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Kirk Hughes (@dovermonkey) reported from Folkestone, England@virginmedia No. I received an email stating I didn't need to sign a new contract and it was classed as a service change.
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.
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Tony Bagley (@Tonybee1) reported from Dover, England@mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days
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Emma Dixon RRR x (@pinkfairy79) reported from Dover, England@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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#GSBOUT #GSBOUT (@TheIronHammer26) reported from Folkestone, EnglandWhen @virginmedia have put you into a new bundle tv contract without your say so and when you try to cancel they say there's 14 months outstanding Naughty naughty
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Owen Kimm (@chewgumforever) reported from Folkestone, England@virginmedia been on hold for over an hour trying to get support with no response. There is no chat function online and no help for accessibility. Shocking customer service.
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia Then ive been paying for a service ive not been receiving which will undoubtedly work our worse for you as I have records of all the failed correspondence and support from you!!! And all my emails/texts and calls are logged ... I’ve stopped the payment and now contacted @skytv
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Can someone help book an engineer
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Katie 🌲 folklore (@stardustkatie) reported from Folkestone, EnglandAnyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃
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Kirk Hughes (@dovermonkey) reported from Folkestone, England@virginmedia Your email re complaint makes now sense. You've closed it but not said how it has been resolved? C-1703211599 Please advise
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia so you don't have a complaints team yet you advise to ring x number to raise a complaint. Misleading information re when a call can be pulled to listen to. Told twice 72 hours, 96 hours gone by and now being told 30-40 days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Davenport (@millwallnick80) reported@virginmedia Tomorrow but to tell me to disregard something I didn't do isn't ideal or great customer service I can't fail a credit check yesterday pass today same phone etc
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Paul Heer (@Heer87) reported@virginmedia We have had a broadband fault for almost 2 hours , beyond a service breach here…when can we expect any notification let alone restoration of service?
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Point Man Reviews (@PointManReviews) reported@virginmedia just had the phone out down on me by your team never been so difficult to try and purchase broadband from someone before. Also the 111 number doesn't connect
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Gavin broadhurst (@Gavlar17) reported@virginmedia the way one of your call staff has just spoken to me on the phone is disgusting! Everyone please avoid this company very bad customer service.I need to talk to his manager asap!
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David lepper (@Davidlepper1) reported@virginmedia No fault raised as can’t get through and when I do they just hang up. I have checked with ordinary phone and no dial tone.
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Saeed (@SaeedSiciid) reported@virginmedia Hello I have an issue with the connection in my house, it doesn’t work in many of the rooms at all, I was hoping you could get it improved, I tried calling but I couldn’t get through to a person.
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Daniel Taylor (@dpj75) reported@virginmedia how can I get a message to your mobile team that your signal coverage is utterly dire? You claimed to use EE when I took it out but every time there is a small crowd or gathering the service just freezes. I’m going Smarty as soon as I can.
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Joe Glombek (@JoeGlombek) reported@virginmedia internet access down since 9:30am (scheduled maintenance) but can’t check any status updates as the service checker is down 😩 There’s “possible disruption” and then there’s this!
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☣Banshee_Xeno☣🔞 Hive manager (@banshee_xeno) reported@AthenaAtlasVT @virginmedia It went down BEFORE the Queen's funeral, their only attempt to fix it was an engineer that didn't have the tools needed.
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Dan Jones (@d4n_jones) reported@virginmedia I know there is an outage, I have not had broadband for 5 days now. What I am saying is nobody is telling us what is happening and as I am paying for you service and other services like Netflix etc which I cannot use because of no broadband what is happening.