Virgin Media outages and service status in Whitfield, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 9, 2:30 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitfield, England
The most recent Virgin Media outage reports came from the following cities: Folkestone, and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone
|
Internet | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitfield, England
Latest outage, problems and issue reports in Whitfield and nearby locations:
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Can someone help book an engineer
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Gary Steven Walker (@garywalk3r) reported from Folkestone, England@virginmedia I'll be cancelling my contract before the the new year! Been with you for many years now! And your customer service and services are getting poor snd there is no loyalty.
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Kirk Hughes (@dovermonkey) reported from Dover, England@zoebartlett Funny how @virginmedia say they have no access to accounts over social media yet yesterday I dealt with my issue finally over the same social media platform. They contradict themselves time after time.
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.
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James Gregory (@james_gregory88) reported from Folkestone, England@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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SarahJay (@IamSarahJayJay) reported from Canterbury, England@virginmedia I forgot to screenshot it today.. But yeah it was showing up. Can't seem to get back on the account atm it's like it was down for maintenance. Will try later. Defo something on there though.
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Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Seabrook, England@virginmedia why are you service do crap??
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia I have had no choice but to take this matter further and make contact with #ofcom and the communications ombudsman - for the disgusting customer service for a problem ongoing for about 3 months! Get the SAME text every single day then NOTHING! 😡 @ShieldVoC
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Richard Esdale (@jiginthebox) reported from Dover, England13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...
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Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Whitfield, England@virginmedia No thanks ,it's just how I hear from people about your customer service
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Emma Dixon RRR x (@pinkfairy79) reported from Dover, England@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Kirk Hughes (@dovermonkey) reported from Folkestone, England@virginmedia No. I received an email stating I didn't need to sign a new contract and it was classed as a service change.
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia so you don't have a complaints team yet you advise to ring x number to raise a complaint. Misleading information re when a call can be pulled to listen to. Told twice 72 hours, 96 hours gone by and now being told 30-40 days.
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia I’ve tried ALL channels and still unable to speak to someone to solve this issue... You will no doubt soon be on to me for my missed payment so can discuss it then!!
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Natalie Shipp (@shipp_natalie) reported from Folkestone, England@virginmedia none of the apps are working on my tv, can you advise how I can fix this please?
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Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Folkestone, England@virginmedia you service is just below zero. Can’t get any connection. Just please give my money back and I move to something better. Thanks
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Richard Esdale (@jiginthebox) reported from Dover, EnglandEvery day now been waiting for @virginmedia on hold listening to music for around 10 minutes!!! NOT acceptable — Want to tell we want to leave because of the poor service, high monthly bills and old noisy boxes we have to unplug every night so we can actually sleep 😡...
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Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, EnglandBought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.
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Tony Bagley (@Tonybee1) reported from Dover, England@mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days
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Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Folkestone, England@virginmedia Watching the England game and the internet just stopped. What it’s going on lately with your service??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oracle (@biggle1908) reportedLooking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.
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Chef Paul (@ChefPaul41) reportedReckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.
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Davie G 🇬🇧 (@fredbeare) reportedDo @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?
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simon withers (@KalEl_WBS) reported@virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.
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Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Today it went at just before 11:00 whilst I was trying to complete probate online. After service check said no issues, then fault with kit, it settled on intermittent issue in your area. 3/?
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Evasive (@tcevasive) reported@ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin
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C (@V4RSTAPP4N) reported@TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it
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Ian Davies (@IDavies1979) reported@biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms
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Gaz Beech (@gazbeech) reported@virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning
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nurseybird (@nurseybird1) reported@ZiaYusufUK I spent morning after morning on the phone trying to cancel Virgin media. Reduced me to tears eventually. Id welcome this move