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Virgin Media

Virgin Media outages and service status in Whitfield, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Whitfield, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Jun 7, 1:46 PM GMT+1.
  • 80% TV (80%)
  • 20% Internet (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitfield, England

The most recent Virgin Media outage reports came from the following cities: Deal, Canterbury, Dover, and Folkestone.

CityProblem TypeReport Time
Deal TV 2 days ago

Nearby cities with recent reports

Deal

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitfield, England

Latest outage, problems and issue reports in Whitfield and nearby locations:

  • chloeelton13
    Chloe (@chloeelton13) reported from Dover, England

    @virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it

  • StephenJamesGBR
    Stephen James (@StephenJamesGBR) reported from Folkestone, England

    @virginmedia Hub 3.0. Even within 3metres (with line of sight) speeds are poor. This is a recent problem (within last month) - haven’t had problems previously with signal.

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Kingsdown, England

    ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia Can someone help book an engineer

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Folkestone, England

    @virginmedia So your code of practice section 3. Your case will remain open for 28 days so you'll have enough time to review and consider our proposal. Erm you've closed it after 2 days. Your service gets better

  • TheIronHammer26
    #GSBOUT #GSBOUT (@TheIronHammer26) reported from Folkestone, England

    When @virginmedia have put you into a new bundle tv contract without your say so and when you try to cancel they say there's 14 months outstanding Naughty naughty

  • TommyPinkles
    Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, England

    Damn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.

  • RhysIverson
    ivooooooo (@RhysIverson) reported from Folkestone, England

    Never using @virginmedia for mobile network again, constantly down and never get updated about it, absolute **** 🙄🙄

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia I have had no choice but to take this matter further and make contact with #ofcom and the communications ombudsman - for the disgusting customer service for a problem ongoing for about 3 months! Get the SAME text every single day then NOTHING! 😡 @ShieldVoC

  • Tonybee1
    Tony Bagley (@Tonybee1) reported from Dover, England

    @mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Folkestone, England

    @virginmedia Your email re complaint makes now sense. You've closed it but not said how it has been resolved? C-1703211599 Please advise

  • D2SDKATO
    SD KATO (@D2SDKATO) reported from Dover, England

    @jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India

  • IamSarahJayJay
    SarahJay (@IamSarahJayJay) reported from Canterbury, England

    @virginmedia I forgot to screenshot it today.. But yeah it was showing up. Can't seem to get back on the account atm it's like it was down for maintenance. Will try later. Defo something on there though.

  • voose_lagina
    Trash Panda 🦝 (@voose_lagina) reported from Dover, England

    Running on about 4 hours of broken sleep, woken up with a cracking headache, cramps and Virgin Media is down. Life is hard.

  • Pakitodomenech
    Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Folkestone, England

    @virginmedia Watching the England game and the internet just stopped. What it’s going on lately with your service??

  • pinkfairy79
    Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Bsid19451955
    Bsid (@Bsid19451955) reported from Folkestone, England

    @virginmedia just when you really need Internet none! And fix time 16:00 today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leedshippriest
    leedshippriest (@leedshippriest) reported

    Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service

  • SunyaSutti
    UDI for The North 🐧 (@SunyaSutti) reported

    Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

  • privatepilotuk
    Sekret Machines (@privatepilotuk) reported

    @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

  • Fpityyyy
    Fpity (@Fpityyyy) reported

    @SnapeBS @Slugy__ @virginmedia get off virgin lad its the worst provider for cod ur handi cappin urself i was on it i get 28 ping i switch provider im on 6ms

  • Slugy__
    🐌🥤 (@Slugy__) reported

    @SnapeBS @virginmedia Did they go down or just bad hit reg

  • Lulette5772
    C B (@Lulette5772) reported

    @virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor

  • RedmondJunkie
    QQ (@RedmondJunkie) reported

    @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

  • GoddessAsha
    💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported

    @virginmedia what is going on with your website I can’t login ?

  • Birkenhead1872
    Дж Б Б 65 (@Birkenhead1872) reported

    @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose

  • marypaul32
    mary32 (@marypaul32) reported

    @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.