Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Broadstairs, and Margate.

City	Problem Type	Report Time
Broadstairs	TV	4 days ago
Margate	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 36 seconds ago from Broadstairs and St. Peters, England

  @virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.

• 
  Sam Sparrow (@SamRSparrow) reported 7 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?

• 
  Polly Danby (@Pol77) reported 7 minutes ago from Broadstairs and St. Peters, England

  @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

• 
  Sam Sparrow (@SamRSparrow) reported 10 minutes ago from Broadstairs and St. Peters, England

  @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

• 
  Sheradon Dublin (@sheradondublin) reported 12 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  Cary Wright (@CaryAWright) reported 12 minutes ago from Margate, England

  @Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!

• 
  Bob Voyage (@bobvoyage) reported 16 minutes ago from Margate, England

  @virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.

• 
  Cary Wright (@CaryAWright) reported 17 minutes ago from Margate, England

  @virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 18 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

• 
  Daniel Burke (@D4nBu7ke) reported 25 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

• 
  Andy Nicoll (@andeenic) reported 30 minutes ago from Margate, England

  Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

• 
  Daniel Burke (@D4nBu7ke) reported 38 minutes ago from Broadstairs and St. Peters, England

  I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....

• 
  Grant Saffery (@grant_saffery) reported 40 minutes ago from Margate, England

  1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service

• 
  Nigel Hudson (@nghudson) reported 41 minutes ago from Preston, England

  @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

• 
  Terry Jordan (@terryjordan38) reported 42 minutes ago from Margate, England

  @virginmedia Do you actually have a customer service department

• 
  James Green (@jimmygreen83) reported 44 minutes ago from Margate, England

  Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon

• 
  Sheradon Dublin (@sheradondublin) reported 48 minutes ago from Margate, England

  Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

• 
  Sheradon Dublin (@sheradondublin) reported 50 minutes ago from Margate, England

  @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

• 
  LOADED (@LoadedStudios) reported 54 minutes ago from Margate, England

  Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!

• 
  James Green (@jimmygreen83) reported 58 minutes ago from Margate, England

  @virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G Turnbull (@GaryTurnbull9) reported 5 minutes ago

  @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

• 
  Pat🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Ray🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🩵❤️ (@patray25) reported 5 minutes ago

  @VoWSilla @Benleo @virginmedia They are the very worst

• 
  I.C (@IanCockerill2) reported 7 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 9 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  Jose Coixao (@notnotzecoxao) reported 11 minutes ago

  @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 12 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  Reform UK - Lincoln Branch (@ReformUKLincoln) reported 14 minutes ago

  @Benleo Just look at @Trustpilot reviews. Almost impossible to cancel an @virginmedia contract. Sent all evidence to Ombudsman, got written apology and £150.

• 
  Pete Carroll (@pcarrollmusic1) reported 14 minutes ago

  @virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care

• 
  TraderPaulAI ✿ (@TraderPaulFX) reported 17 minutes ago

  @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!

• 
  Dave (@DaveWW1877) reported 21 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager