Virgin Media Outage Report in Margate, Kent, England
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The latest reports from users having issues in Margate come from postal codes CT9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Margate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Margate, Kent, England
The most recent Virgin Media outage reports came from the following cities: Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Wi-fi | |
| Margate |
TV | |
| Margate |
Internet | |
| Ramsgate |
Internet | |
| Herne Bay |
Internet | |
| Margate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Margate, England
Latest outage, problems and issue reports in Margate and nearby locations:
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Sam Sparrow
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia I would suggest then that the service status should be updated to reflect that situation.
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
@virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!
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James Green
(@jimmygreen83) reported
from
Margate, England
@virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.
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Bob Voyage
(@bobvoyage) reported
from
Margate, England
@virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!
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Daniel Burke
(@Dan13lBurk3) reported
from
Broadstairs and St. Peters, England
@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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LOADED
(@LoadedStudios) reported
from
Margate, England
Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!
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Sam Sparrow
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.
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Sam Sparrow
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!
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Sam Sparrow
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?
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Ryan Conroy
(@longDODGEsilver) reported
from
Margate, England
@virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋
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Margate Jack
(@Jackd_cpfc) reported
from
Margate, England
@money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates
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Nigel Hudson
(@nghudson) reported
from
Preston, England
@Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬
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Magic Ice
(@MagicIce) reported
from
Ramsgate, England
Does anyone else on @virginmedia still geting internet outages and issues???
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire mortimer
(@clairemorti) reported
@virginmedia My partner owns a small business which heavily relies on connection he has had to refuse work as our network is unstable and you’ve really let us down. It’s cost thousands in lost work and additional costs
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Gowervannika
(@ninickrees) reported
@virginmedia Why is my 5G contract phone rarely achieving even a 3G signal of late. Genuine question - what am I paying for?
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Unwanted Life
(@UnwantedLife_Me) reported
@sarahjcreative @virginmedia I've already tried complaining to VM on the forum and to several customer customer support and technical support teams but they won't do anything. It's clearly a problem affecting a lot of people in a certain area, but they don't care
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Colin Hume
(@CHUME1BHOY) reported
@virginmedia what’s the issue in the KY8 4SG area, no TV or internet? Work was meant to have been carried out on the network on Wednesday to upgrade the system, why is there problems?
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Andrew Folga
(@andrew_folga) reported
@virginmedia collected past 30 days and charged for the kit (I was actually waiting for the return box for the kit since I cancelled services with you on the 9th but never received it). I finally received the return box this Tuesday the 4th and went straightaway to post it from
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RunaChallenge
(@DanBassrunner) reported
@virginmedia I registered for SMS updates but didn’t receive any. However the updates on the app from yesterday about estimated fix: 1. 17:05; 2. 22:30; 3. 10:00; 4. 14:00 - it’s ridiculous. I wonder what update will come at 2pm 🤔
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Sebastian
(@sebbiechu) reported
How are we meant to work from home if your services are still down since yesterday. Not everyone has unlimited phone data 😒 @virginmedia
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RunaChallenge
(@DanBassrunner) reported
@virginmedia when are we going to be back ONLINE??? SE17 Internet down for 24hrs now 😡
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Lanky
(@Suhethan2) reported
@virginmedia mate fix ur broaband i cant even finish my business work aand ur cutting network every 15 minutes
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⚫️🌚⚪️🟣🎗️Anita Squires
(@Anita_Squires) reported
@virginmedia Thanks, that is the number that cut me off. I was annoyed but I stayed polite. I know the person on the phone is not to blame but it is frustrating to be passed to three different people and have to explain the situation 3 times with no solution.