Virgin Media

Virgin Media Outage Report in Margate, Kent, England

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The latest reports from users having issues in Margate come from postal codes CT9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Margate, Kent, England 11/08/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Margate, Kent, England

The most recent Virgin Media outage reports came from the following cities: Margate.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Internet
United KingdomMargate Wi-fi
United KingdomMargate TV
United KingdomMargate Internet
United KingdomRamsgate Internet
United KingdomHerne Bay Internet

Community Discussion

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Virgin Media Issues Reports Near Margate, England

Latest outage, problems and issue reports in Margate and nearby locations:

  • MagicIce Magic Ice (@MagicIce) reported from Broadstairs and St. Peters, England

    @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

  • drinkdevil40 Caggy  (@drinkdevil40) reported from Herne Bay, England

    @capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰

  • Pol77 Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England

    @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

  • gadogrescue Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England

    @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

  • rde42 Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU (@rde42) reported from Herne Bay, England

    @AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.

  • jsfuller75 Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

  • terryjordan38 Terry Jordan (@terryjordan38) reported from Margate, England

    @virginmedia Do you actually have a customer service department

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

  • drinkdevil40 Caggy  (@drinkdevil40) reported from Herne Bay, England

    @capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

  • D4nBu7ke Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England

    I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

  • drinkdevil40 Caggy  (@drinkdevil40) reported from Herne Bay, England

    @1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kyliejwilkinson Kylie Wilkinson (@Kyliejwilkinson) reported

    @virginmedia I have had no internet all day! I work from home so tomorrow will be extremely interesting! Technician can only come out on Tuesday! Only had the service for over a week and already shocked at the service

  • pennilessarcade Simon (@pennilessarcade) reported

    @virginmedia no internet since storm last night. Received a text to say this was fixed but still nothing. Live status has been inconsistent all day: says no issue when logged in, but down when the same postcode entered and no account name. Can't work from home full time like this

  • NathanLFC1996 NB* (@NathanLFC1996) reported

    Never go with @virginmedia for internet. Connection goes down atleast once a day. Just done it again, 5 hours till fixed. Never get any compensation as they fix before 2 days every time but then it fails the next day. Joke

  • MillwallDolbs4 Dolbs (@MillwallDolbs4) reported

    @virginmedia Oh shut up talking ****, 4 days have gone by with you keep saying this and still no one can assist, help or advise, your service is the worst

  • BrianPelan Brian Pelan (@BrianPelan) reported

    @virginmedia What a lovely gesture. You charge me the full amount even though you didn’t provide a full service. I’m seriously impressed with the generosity of @virginmedia

  • Powell170 Carl Powell (@Powell170) reported

    @virginmedia right then, one very unhappy customer! I was under the impression that fiber broadband was the best and quickest you could have… have your 350mb deal and its ****!!! Had better connection and speeds with BT superfast broadband. How do I get out of your contract?

  • ebonyjay98 ebonyjay (@ebonyjay98) reported

    @virginmedia hi there, do you have a live chat function, i cant make send or recieve any calls or messages and data is not working, logged into my account and updated my payment card/ direct debit but still cant make any calls, and can't call you either, thanks

  • davebeatt13 Dave (@davebeatt13) reported

    @virginmedia Fuming 😤 fuming 😤 got back tv then it cut off again this is not good enough I will definitely be looking at sky this week I want to watch World Cup in November withtany letdowns with your service

  • arwenearnshaw Alison Luff (@arwenearnshaw) reported

    @virginmedia Says there’s a TV issue. Will be fixed by 7 June. TWO days 😡. Not good enough.

  • powerandrea 🌺 (@powerandrea) reported

    Re the J word and trending Twitter. After weeks of shutting down and resetting itself our @virginmedia box finally went properly on the blink Thursday evening gone. No technician available until Tuesday. Think we've had a very lucky escape.