Virgin Media

Virgin Media Outage Report in Margate, Kent, England

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The latest reports from users having issues in Margate come from postal codes CT9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Margate, Kent, England 05/05/2024 06:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Margate, Kent, England

The most recent Virgin Media outage reports came from the following cities: Margate.

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City Problem Type Report Time
United KingdomMargate E-mail
United KingdomMargate E-mail
United KingdomMargate E-mail
United KingdomMargate E-mail
United KingdomMargate Wi-fi
United KingdomMargate E-mail

Community Discussion

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Virgin Media Issues Reports Near Margate, England

Latest outage, problems and issue reports in Margate and nearby locations:

  • D4nBu7ke Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England

    @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

  • jsfuller75 Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • MagicIce Magic Ice (@MagicIce) reported from Broadstairs and St. Peters, England

    @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

  • Dan13lBurk3 Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England

    @virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.

  • nghudson Nigel Hudson (@nghudson) reported from Preston, England

    @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.

  • SamRSparrow Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?

  • D4nBu7ke Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England

    I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....

  • bobvoyage Bob Voyage (@bobvoyage) reported from Margate, England

    @virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.

  • SamRSparrow Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

  • gadogrescue Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England

    @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

  • Jackd_cpfc Margate Jack (@Jackd_cpfc) reported from Margate, England

    @money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates

  • rde42 Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU (@rde42) reported from Herne Bay, England

    @AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itzdxrk69 Retard (@itzdxrk69) reported

    wtf is wrong with #virginmedia omfg sort ur **** outttt

  • sandrokottos Hari Ramanathan (@sandrokottos) reported

    .@virginmedia Service down in EN2 … again. 😒

  • DunnoMarley Mar 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DunnoMarley) reported

    Oi @virginmedia everyone should be getting compensation. You're **** is horrible. ******* sort it u **** *****

  • Asphyxiation444 mya (@Asphyxiation444) reported

    @virginmedia i shall be moving wifi providers immediately. another outage, no support for the cost of living crisis either. waste of a company.

  • DANESHJAYJAGESH ◤Jay◢ (@DANESHJAYJAGESH) reported

    @virginmedia why are your technicians lying to customers and why are your cust serv reps so rude? Got my hub 5 but apparently there was some issue with the cables at my property so arranged a technician for 4 days after i received the box.

  • MILKMAN54728791 MILK MAN (@MILKMAN54728791) reported

    @virginmedia give your heads a wobble, service has been pure **** recently and now the 2.4ghz WiFi is not working which my smart bulb connects to so I had to actually get out of bed to turn the light off at the switch like a ******* caveman...... Absolute ******* of a company 🖕🏻

  • rock_dodd Rock Dodd (@rock_dodd) reported

    What I'd do to escape #VirginMedia and to have a reliable internet/wi-fi service. Another 16 or so months to wait. AAAARRRRRGGGGHHHHHHH. Stop apologising and sort this out. Don't lie. Your helpline is non-existent.

  • ShirinPura shirin (@ShirinPura) reported

    @LovedayAlison @virginmedia I gave up waiting for them to fix it after more than a year!! So after 6 years i got reminded again its not the quantity, but the quality! Having 250mbps speed that cant use continuously not worth the money im paying!! moving to another provider even with lower speed .

  • loubeckley louise (@loubeckley) reported

    No service for the second time today - what’s going on @virginmedia ? N8 area.

  • nabs_twt nabeela (@nabs_twt) reported

    @virginmedia beg you fix your **** please