Virgin Media

Virgin Media Outage Report in Kingsdown, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingsdown, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingsdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingsdown, Kent, England 03/17/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingsdown, Kent, England

The most recent Virgin Media outage reports came from the following cities: Folkestone and Dover.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone TV
United KingdomDover Total Blackout
United KingdomFolkestone Internet
United KingdomDover Internet
United KingdomFolkestone Internet
United KingdomFolkestone TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingsdown, England

Latest outage, problems and issue reports in Kingsdown and nearby locations:

  • Bsid19451955 Bsid (@Bsid19451955) reported from Folkestone, England

    @virginmedia just when you really need Internet none! And fix time 16:00 today.

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Dover, England

    @zoebartlett Funny how @virginmedia say they have no access to accounts over social media yet yesterday I dealt with my issue finally over the same social media platform. They contradict themselves time after time.

  • Pakitodomenech Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Folkestone, England

    @virginmedia you service is just below zero. Can’t get any connection. Just please give my money back and I move to something better. Thanks

  • shipp_natalie Natalie Shipp (@shipp_natalie) reported from Folkestone, England

    @virginmedia none of the apps are working on my tv, can you advise how I can fix this please?

  • ralphspicer ralph spicer (@ralphspicer) reported from Dover, England

    @Jimbob_Du @_Kano_P Virgin media is the worst, I had a fault with my Vito box it took 4 months before customer service put me through to faults, explained what was happening to the person who answered immediately he said its a Vito fault...

  • chewgumforever Owen Kimm (@chewgumforever) reported from Folkestone, England

    @virginmedia been on hold for over an hour trying to get support with no response. There is no chat function online and no help for accessibility. Shocking customer service.

  • jiginthebox Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia Then ive been paying for a service ive not been receiving which will undoubtedly work our worse for you as I have records of all the failed correspondence and support from you!!! And all my emails/texts and calls are logged ... I’ve stopped the payment and now contacted @skytv

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Folkestone, England

    @virginmedia Your email re complaint makes now sense. You've closed it but not said how it has been resolved? C-1703211599 Please advise

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Folkestone, England

    @virginmedia So your code of practice section 3. Your case will remain open for 28 days so you'll have enough time to review and consider our proposal. Erm you've closed it after 2 days. Your service gets better

  • D2SDKATO SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported from Dover, England

    @virginmedia Yes exactly where tahli is from I had one email back from a guy saying I would be contacted and not heard a thing !! Disgraceful service

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia so you don't have a complaints team yet you advise to ring x number to raise a complaint. Misleading information re when a call can be pulled to listen to. Told twice 72 hours, 96 hours gone by and now being told 30-40 days.

  • Pakitodomenech Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Folkestone, England

    @virginmedia Watching the England game and the internet just stopped. What it’s going on lately with your service??

  • monkey1959neil Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Whitfield, England

    @virginmedia No thanks ,it's just how I hear from people about your customer service

  • jiginthebox Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia I have had no choice but to take this matter further and make contact with #ofcom and the communications ombudsman - for the disgusting customer service for a problem ongoing for about 3 months! Get the SAME text every single day then NOTHING! 😡 @ShieldVoC

  • Lynn17451723 Lynn (@Lynn17451723) reported from Whitfield, England

    @virginmedia What a joke. My partner, a loyal customer for 16yrs. He left due to very poor service. Now suddenly without notice you have blocked his email address. Very important emails that he can't retrieve. warning him would have been helpful he could have got his contacts

  • TheIronHammer26 #GSBOUT #GSBOUT (@TheIronHammer26) reported from Folkestone, England

    When @virginmedia have put you into a new bundle tv contract without your say so and when you try to cancel they say there's 14 months outstanding Naughty naughty

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Folkestone, England

    @virginmedia No. I received an email stating I didn't need to sign a new contract and it was classed as a service change.

  • voose_lagina Trash Panda 🦝 (@voose_lagina) reported from Dover, England

    Running on about 4 hours of broken sleep, woken up with a cracking headache, cramps and Virgin Media is down. Life is hard.

  • DrPEDavies Dr Patrick Davies (@DrPEDavies) reported from Folkestone, England

    Virgin Media Customer Care Complaints Services always fails to come up with solutions. Rather, they continually offer verbose replies referring Customers elsewhere with endless phone numbers. Their standard is totally below the expected minimum!

  • nghudson Nigel Hudson (@nghudson) reported from Preston, England

    @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleMessi777 rooney (@LittleMessi777) reported

    @virginmedia Mine off since this morning still not working can’t even get anyone on the phone .

  • dfour73 Steven (@dfour73) reported

    @virginmedia Currently have very limited TV service available (only have Channel 4 at the moment). I'm getting "This channel is not authorised" on some and "This channel is not available (V53) on others. ML5 area. Help!

  • xxlorenx lauren muir (@xxlorenx) reported

    @Tiffany65544319 @virginmedia Yeah down in Lanarkshire Scotland too

  • romeo8800 Rohit (@romeo8800) reported

    @virginmedia ETA on a fix please?

  • duffett_claire CLAIRE DUFFETT (@duffett_claire) reported

    @GBarfoot1 @virginmedia Same, 150 and 0345 numbers not working

  • garyecpfc Gary (@garyecpfc) reported

    @virginmedia Still not working only got bbc1

  • BillyFo77357326 Billy Foster (@BillyFo77357326) reported

    @virginmedia Its down again!

  • tracyf1971 Tracy F 💙 (@tracyf1971) reported

    @virginmedia This link doesn't work either now...

  • HayleyManson4 Hayley Manson (@HayleyManson4) reported

    @virginmedia No updates,website not working & phone cuts you off. Poor Comms with customers for expensive service

  • 1SR4R ISRAR (@1SR4R) reported

    @virginmedia Think it’s time to leave these lot, non stop problems recently. They ok to take ur money and not give you the service that is required.