Virgin Media Outage Report in Kingsdown, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingsdown, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingsdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingsdown, Kent, England
The most recent Virgin Media outage reports came from the following cities: Folkestone and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
TV | |
| Dover |
Internet | |
| Folkestone |
Wi-fi | |
| Dover |
Internet | |
| Dover |
Internet | |
| Folkestone |
TV |
Community Discussion
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Virgin Media Issues Reports Near Kingsdown, England
Latest outage, problems and issue reports in Kingsdown and nearby locations:
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
@virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
Every single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!
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Tony Bagley
(@Tonybee1) reported
from
Dover, England
@mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days
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SD KATO
(@D2SDKATO) reported
from
Dover, England
@jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India
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Katie 🌲 folklore
(@stardustkatie) reported
from
Folkestone, England
Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃
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Nicole Thomas Wyeth
(@TommyPinkles) reported
from
Folkestone, England
Damn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme
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Gary Steven Walker
(@garywalk3r) reported
from
Folkestone, England
@virginmedia I'll be cancelling my contract before the the new year! Been with you for many years now! And your customer service and services are getting poor snd there is no loyalty.
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James Jukes
(@jamesjukes17) reported
from
Whitfield, England
@virginmedia really do provide a disgraceful service. After a year of shockingly bad WiFi I was informed by their call centre that I could end my services upon end of annual contract with no notice period. Phoned again today to be told I had to give 30 days notice, meaning I 1/2
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
@virginmedia I’ve tried ALL channels and still unable to speak to someone to solve this issue... You will no doubt soon be on to me for my missed payment so can discuss it then!!
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Nicole Thomas Wyeth
(@TommyPinkles) reported
from
Folkestone, England
Bought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.
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Kirk Hughes
(@dovermonkey) reported
from
Dover, England
@virginmedia is there any chance you can get to my complaint. Over a week without a V6 TV box and impossible to get through. Complaint number: C-141120166
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Joao Paulo Ferreira
(@JoaoJpfx1) reported
from
Hawkinge, England
@virginmedia @ComedyCentralUK This debauchery is okay it’s not a problem but pit girls are no good. There really is a double standard with the media elites
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
Every day now been waiting for @virginmedia on hold listening to music for around 10 minutes!!! NOT acceptable — Want to tell we want to leave because of the poor service, high monthly bills and old noisy boxes we have to unplug every night so we can actually sleep 😡...
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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Kirk Hughes
(@dovermonkey) reported
from
Dover, England
@virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...
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Chloe
(@chloeelton13) reported
from
Dover, England
@virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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Kirk Hughes
(@dovermonkey) reported
from
Dover, England
@virginmedia Can someone help book an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Durnall
(@emma_durnall) reported
@virginmedia Wifi calling is off, but there's no option to do a network search
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Gerard Gorman
(@gerardjgorman) reported
I tried to complain online to @vmbusiness. Filled in their form. Filled in their "I'm not a robot" reCAPTCHA, and passed the robot test. Webform still would not allow me to submit my complaint. @vmbusiness, in your case few complaints does not mean you are doing a good job... 2/n
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evergreen
(@Evergreenbooce) reported
@virginmedia Yes, no problems with WiFi, just mobile Internet in the bb2/bb4 areas, I used to brag to my colleagues about never needing the words WiFi but then you merged #Karma
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Caroline Wood
(@CarWooFr) reported
@virginmedia I can’t access my mail box. But this morning I also can’t seem to be able to login the Account either. The account was fine yesterday but not the email.
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Leanne ford
(@mrsfordyfamily) reported
@virginmedia @virginmedia there are no issues, nothing wrong with our equipment & download speed 300mgb apparently. Shame that I couldn't watch catch up last night because of low speed! Been like it for over a year and we get fobbed off every time, all we want is an engineer to attend
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Brian Delany
(@BrianDelany9) reported
Virgin media customer services is going down hill fast. I have to wait a week to have my broadband fixed . And because of the way the phone is now connected I have no phone either . And they want me to tell them if some one in the house would be sick in a weeks time ?
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Poppy Anna 🐇
(@poppyanna_) reported
@virginmedia You need to reach out to your paying customers and apologise and keep them formally updated. You really need to push this issue now. I know it’s ‘just a phone’ but it’s an expensive service you have failed to provide for months and given sorry excuses on your website.
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Jaycek
(@jaycek13) reported
@virginmedia Don’t have it. And I’m a LOYAL customer for years but now I’m sure loyalty means nothing anymore so I’ll give the lady a message and see about them buying me out of my contract
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Davy Wright
(@DavyWright4) reported
@roland69uk @virginmedia Is your house phone down aswell ?
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C.T Curry
(@CTCurry75) reported
@virginmedia YOUR WEBSITE DOES NOT WORK..YOU ARE INCOMPETENT WHEN ITS COMES TO CUSTOMER SERVICE.