Virgin Media outages and service status in Kingsdown, England

Problems in the last 24 hours in Kingsdown, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingsdown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingsdown, England

The most recent Virgin Media outage reports came from the following cities: Dover, and Folkestone.

City	Problem Type	Report Time
Dover	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingsdown, England

Latest outage, problems and issue reports in Kingsdown and nearby locations:

• 
  Magic Ice (@MagicIce) reported 2 minutes ago from Ramsgate, England

  Does anyone else on @virginmedia still geting internet outages and issues???

• 
  Richard Esdale (@jiginthebox) reported 7 minutes ago from Dover, England

  @virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡

• 
  Joao Paulo Ferreira (@JoaoJpfx1) reported 11 minutes ago from Hawkinge, England

  @virginmedia @ComedyCentralUK This debauchery is okay it’s not a problem but pit girls are no good. There really is a double standard with the media elites

• 
  Francisco Domenech 🇵🇸 (@Pakitodomenech) reported 12 minutes ago from Folkestone, England

  @virginmedia Watching the England game and the internet just stopped. What it’s going on lately with your service??

• 
  Michael Smith (@revdmesmith) reported 14 minutes ago from Kingsdown, England

  ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

• 
  Kirk Hughes (@dovermonkey) reported 15 minutes ago from Dover, England

  @virginmedia so you don't have a complaints team yet you advise to ring x number to raise a complaint. Misleading information re when a call can be pulled to listen to. Told twice 72 hours, 96 hours gone by and now being told 30-40 days.

• 
  Katie 🌲 folklore (@stardustkatie) reported 31 minutes ago from Folkestone, England

  Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃

• 
  Richard Esdale (@jiginthebox) reported 32 minutes ago from Dover, England

  @virginmedia I’ve tried ALL channels and still unable to speak to someone to solve this issue... You will no doubt soon be on to me for my missed payment so can discuss it then!!

• 
  Francisco Domenech 🇵🇸 (@Pakitodomenech) reported 32 minutes ago from Folkestone, England

  @virginmedia you service is just below zero. Can’t get any connection. Just please give my money back and I move to something better. Thanks

• 
  Richard Esdale (@jiginthebox) reported 35 minutes ago from Dover, England

  @virginmedia I have had no choice but to take this matter further and make contact with #ofcom and the communications ombudsman - for the disgusting customer service for a problem ongoing for about 3 months! Get the SAME text every single day then NOTHING! 😡 @ShieldVoC

• 
  Natalie Shipp (@shipp_natalie) reported 36 minutes ago from Folkestone, England

  @virginmedia none of the apps are working on my tv, can you advise how I can fix this please?

• 
  Richard Esdale (@jiginthebox) reported 39 minutes ago from Dover, England

  Every single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!

• 
  Stephen James (@StephenJamesGBR) reported 40 minutes ago from Folkestone, England

  @virginmedia Hub 3.0. Even within 3metres (with line of sight) speeds are poor. This is a recent problem (within last month) - haven’t had problems previously with signal.

• 
  Lynn (@Lynn17451723) reported 42 minutes ago from Whitfield, England

  @virginmedia What a joke. My partner, a loyal customer for 16yrs. He left due to very poor service. Now suddenly without notice you have blocked his email address. Very important emails that he can't retrieve. warning him would have been helpful he could have got his contacts

• 
  Kirk Hughes (@dovermonkey) reported 49 minutes ago from Dover, England

  @virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.

• 
  Kirk Hughes (@dovermonkey) reported 50 minutes ago from Folkestone, England

  @virginmedia So your code of practice section 3. Your case will remain open for 28 days so you'll have enough time to review and consider our proposal. Erm you've closed it after 2 days. Your service gets better

• 
  Chloe (@chloeelton13) reported 50 minutes ago from Dover, England

  @virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it

• 
  Tony Bagley (@Tonybee1) reported 50 minutes ago from Dover, England

  @mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days

• 
  Richard Esdale (@jiginthebox) reported 57 minutes ago from Dover, England

  @virginmedia Then ive been paying for a service ive not been receiving which will undoubtedly work our worse for you as I have records of all the failed correspondence and support from you!!! And all my emails/texts and calls are logged ... I’ve stopped the payment and now contacted @skytv

• 
  Nicole Thomas Wyeth (@TommyPinkles) reported 59 minutes ago from Folkestone, England

  Damn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catriona **** (@CJD39) reported 3 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  K (@kahdec) reported 3 minutes ago

  @Benleo @virginmedia Had internet with them a few years ago, the worst service ever & also clueless on customer service. Ditched them as soon as was possible & been on Sky since with no issues

• 
  Pirate (@pirate1100) reported 3 minutes ago

  @Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.

• 
  Hamish (@Hamish88205796) reported 9 minutes ago

  @Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.

• 
  chris8854.bskysocial (@chris327759) reported 10 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there

• 
  We need Restore Britain (@katesonly) reported 11 minutes ago

  @Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage

• 
  Michael De La Broc (@MDeLaBroc1) reported 12 minutes ago

  @Benleo @virginmedia They are terrible, they have been talking payments for TWO accounts under my name, one which was supposed to be cancelled/deleted last March!

• 
  cclinton.! (@grancake) reported 13 minutes ago

  @virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad

• 
  ℭ•❯❯❯❯ (@Lilhoodxx) reported 14 minutes ago

  How can I unlink my Netflix from Virgin Media? Netflix is with my package via Virgin Media but I never activated it through Virgin Media cause I wanted my Netflix separate but it automatically did it. I want it removed so it can be separate. @virginmedia

• 
  Neil Willett (@neilontour) reported 16 minutes ago

  @virginmedia i have tried that several times before , i am away until friday and if when i get home its still not working properly i will try again , it happened a couple of months ago and they sent an engineer out, but by the time he arrived the service was working properly