Virgin Media Outage Report in Droitwich Spa, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Droitwich Spa, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Droitwich Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Droitwich Spa, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Droitwich Spa, England
Latest outage, problems and issue reports in Droitwich Spa and nearby locations:
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Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡
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Dave Yates
(@dtyates) reported
from
Kidderminster, England
@virginmedia Yes I had, as I said in a previous tweet the only status with issues is TV and an advanced Test states nothing is wrong
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.
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Neil M Ainsworth
(@ainsworth_neil) reported
from
Redditch, England
@virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@virginmedia Bedroom installation contracted weeks ago for ill person. Didnt happen. Scant, apathetic apology, told new date might now be few weeks. Was held up collection from hosp awaiting techs that never came. We've no clue what's happening when, nor the effort to keep trying for it.
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Philky
(@philwowski) reported
from
Birmingham, England
@virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years
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🇬🇧Kimbo🇬🇧
(@Kimbohud) reported
from
Birmingham, England
@virginmedia I have received a further two or three calls, following the request to remove one of the V boxes to save me some money, offering me different packages as a ‘loyal’ customer which would be costing me more! #youcouldntmakeitup 🙄
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!
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Josh Moreton
(@josh_moreton) reported
from
Birmingham, England
@virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.
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Josh Moreton
(@josh_moreton) reported
from
Birmingham, England
@virginmedia Yes the whole service is down and I’ve already registered the faults over the phone and I’ve used the app to get text updates. But the resolve time keeps changing and there no description to the fault itself.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Starting to have all the same Connectivity problems with @virginmedia as before even now we have their “best” hub. Fed up of having connectivity issues with our supposedly connected home. One minute it works, the next it stops for no reason. All settings checked and correct.
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@BloxwichWolf @virginmedia They are beyond crap!
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Clive Reeves
(@PRBloke) reported
from
Birmingham, England
@Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service
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Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia Nope no difference . Usually do this 3 times a day and normally solves the problem
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Kirk
(@teaisfortony) reported
@virginmedia is down, again. Can't report it, again. Virgin website say no issues, again. Poor service, as always!
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.. -.. .. --- -
(@LeithMotive) reported
And my @virginmedia broadband has gone down and no engineer available until next week....
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WRESTLING
(@jawaid_mr) reported
@virginmedia virgin engineer comeing tommrow 12 to 4pm first time he came he said it would be good it did not work he said we cant give wifi pods for free i dont think thst is fair your company make millions you cant give to y customer for free twitter me back
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GXLDEN44
(@GXLDEN44) reported
@virginmedia Still the same, upload should be 20. But has never been that it's usually around 11 upload. Then mid stream and game it drops to 0.8 for hours and today was upto 2.6. I have 160 down though!
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Ben Oswell
(@OswellBen) reported
Hi @virginmedia our TV and Broadband been down now since Tuesday 12pm. Told it would be back in no more than 72 hours. We are well past that now. Your call centre were zero help earlier, spoke to around 8 different people and STILL no resolution, basically told to just wait 1/2
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Lord Photography
(@ChrisLordPhoto) reported
@virginmedia No. Have nothing for the sim. The speeds are both wired and wireless. Have tried all trouble shooting and nothing. Not great. Please help. Should be 6x faster than I’m getting!
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@vinheff
(@vinheff) reported
@virginmedia I’ve been on to your help desk all week, internet is awful in Greystones, needs to be sorted big time
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Mike Freeborn
(@MichaelFreebor4) reported
@virginmedia You don’t assist, you just fob people off unfortunately. I am well aware that you do not care about existing customers which is confirmed by the barrage of negative reviews online reference your customer service. You make it impossible to contact you which is the aim.
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Allan Shearer
(@spudski76) reported
@virginmedia Do not take me for an idiot, I have tried all your 'tricks' of on and off with your router, just admit your router is not up to the task, your WiFi speeds are second to none when you have a decent router!
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.
(@illbiteyounow) reported
@spudski76 @virginmedia Never had an issue with their hub1, 2 or 3 so their routers must be doing something right.