Vodafone outages and service status in Thornliebank, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Thornliebank, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornliebank, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Vodafone
Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornliebank, Scotland
The most recent Vodafone outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
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Internet | 18 days ago |
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Glasgow
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Internet | 2 months ago |
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Glasgow
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Internet | 2 months ago |
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Glasgow
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Internet | 2 months ago |
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Glasgow
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Internet | 3 months ago |
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Glasgow
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Internet | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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Alastair McIntosh (@alastairmci) reported from Glasgow, Scotland@VodafoneUK 2/2 Can I add that I’ve been on Vodafone customer service a lot this past week while renewing 3 family plans and sorting out a router issue. Without exception, your customer service people have been excellent. I compliment those in India on the 👍quality of their spoken English🙏🏼
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James (@coyoteboy) reported from Torrance, Scotland@DukeFlipside @MoneyTelegraph @VodafoneUK @Ofcom Don't be daft Al, people only pretend to care about consumers, they don't really give a damn.
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Chris McWilliams (@berbamcwillyz) reported from Glasgow, Scotland@VodafoneUK send your phone away to get fixed with the insurance told it will definitely be back in time for me going back to work now there saying 10 days already been in repair for 7 days shambles of a company nothing but problems with them
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Damian Kinsella (@damokins82) reported from East Kilbride, ScotlandLet down massively by @VodafoneUK offered me a change of price plan with discount, and then 2 weeks later they can no longer offer the discount they originally sold at. I detect mis-sold a product. Concerning, very concerning. Customer service didn’t call me back as promised with
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Ceilidh Mcpherson 🏴 (@ceilidhmacmc) reported from Glasgow, Scotland@VodafoneUK I honestly think it’s crap that I cannot get the £258 for the trade in if my iPhone XR to pay off the early upgrade fee to get the new iPhone... but instead yous want my phone for free and still pay the early upgrade fee... that is just unfair
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Ross Menzies (@BigRossM28) reported from Renfrew, Scotland@VodafoneUK can you contact me please. I was dealing with one of your agents earlier reference a Vodafone text I received today which is wrong. My issue still hasn’t been resolved and your call centre options make it impossible to speak with someone
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Myles Painter (@My__Pain) reported from Glasgow, Scotland@VodafoneUK not even connected with your business broadband service yet and already had to endure a litany of abysmal customer service failures. If you tell me I’m going to get connected on the 18th of Dec, why I am I now only finding out I’m getting connected on the 21st?
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john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland@VodafoneUK well after today with the terrible service from your company I will be looking to change my mobile service to another company
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Lesley-Anne (@Le5ley_Anne) reported from Glasgow, ScotlandMost companies are happy to offer help in this awful time of need but no, not @VodafoneUK couldn’t give a damn if you’ve had to close your business and no income at all.... as long as you pay your bill! 😡 Defo won’t be having any more of my custom that’s for sure! #Vodafone
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Iain (@_Khelan__) reported from Paisley, ScotlandLooks like my @VodafoneUK broadband's still down. I can't even get into the service checker to see if there's any updates on when it's going to be fixed.
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Laura-Catherine (@LC_Woods) reported from Glasgow, ScotlandSwear @VodafoneUK must have the worst online chat help ever.
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MrDeeJay (@spinningthedisc) reported from Linwood, Scotland@VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!
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Dan Coelho (@danielpmcoelho) reported from Glasgow, Scotland@_lanakirkwooodx @VodafoneUK Am raging😂! Crap customer service...
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MrDeeJay (@spinningthedisc) reported from Erskine, ScotlandJust got an email from @VodafoneUK saying they the most reliable network. Went downhill over last 18 months. Data hit and miss.
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not nicki (@tisnicki) reported from Hamilton, ScotlandActually need to say publicly that @VodafoneUK are the biggest rip off/most unhelpful customer service ever
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mybhoysconordec (@conorndec) reported from Glasgow, Scotland@VodafoneUK Am trying to cancel a insurance claim because a got an upgrade but no one will answer now 110 mins waiting
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Susan McAneney (@SusanEMcAneney) reported from Cambuslang, Scotland@DPDgroup_news I'm waiting on a parcel. 1st time you sent back to @VodafoneUK as it was broken, you've now delivered 2nd time to a neighbour, no card put through door and we can't find neighbour matching name. Please discuss... this parcel is required for tomorrow
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グリーンさん (@timbhoy1) reported from Cambuslang, Scotland@GeorgeMonbiot @VodafoneUK Talk talk are no different, we tried to cancel my mothers account for almost two years I eventually stopped the DD. I know they run a business but their customer care/credit controllers don’t believe your parent has died, it’s pay us or we put you to debt collection.
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MrDeeJay (@spinningthedisc) reported from Dullatur, ScotlandTwitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Nigel Leeder (@qm8tknfyjy) reported@SimonDanczuk @VodafoneUK No, no network makes money of it
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Osman (@deniz34j) reported@VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.
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ReformYorkshire (@ReformYorkshire) reported@MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.
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Matt of the Boats (@MattSmi78781885) reported@NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.
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Le Coq (@LeCoq_79) reportedThe @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.
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Geoff Barton🇬🇷🇬🇧🇪🇺 (@GeoffBarton9) reported@djp4cm4n @VodafoneUK ******* idiot
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Ironwarrior73 (@Ironwarrior73) reported@VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!
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imaner76 (@imaner76) reportedYour mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK
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Alvin (@Alvin83605954) reported@VodafoneUK you will never get my custom again. It is totally unacceptable to be giving free SIM cards to people who break into this country illegally.