Vodafone Outage in Wellingborough, Northamptonshire, England

@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

@VodafoneUK considering you run a mobile network, your app is dog shit. Flappy bird works better

@VodafoneUK @VodafoneGroup will someone please contact us about the poor customer service and support we are experiencing. Despite many hours on chats, telephone calls and emails, you have turned a simple process into a nightmare. number 644476 #Vodafoneuk @Ofcom

@VodafoneUK #VeryMeRewards After turning 30, I've vowed to learn to drive and pass my test this year. Driving lessons are just SO expensive! £1000 would go a LONG way to helping me complete my new year's resolution! 😁

@VodafoneUK-disgruntled new customer!Brand new iPhone XR that I got only on Fri, I have had to ring 6x & used online chat to try & resolve multiple issues! I still can’t hear/make calls properly!Just reset my network settings as per your operatives guidance & still won’t work! 😠

@VodafoneUK No need to say sorry Chazz - it’s not your fault! I’ll be typing up a formal complaint tomorrow, so I won’t be taking you up on your offer. That said, I will probably continue tweeting updates, just to ensure everyone I know is aware of the poor service we are receiving. Thanks

It’s really disappointing to see the terrible service @VodafoneUK is giving the wife. Even their CEO doesn’t acknowledge receipt of a complaint! The incompetence of their customer ‘service’ is astonishing #complaint #pregnant #Vulnerable #stressed #useless

@UnifiedVale @VodafoneUK Ouch. Mine's just slow now (although syncing at the correct rate so not eligable for any refunds). Guess it was cheap for a reason :-(

@UnifiedVale @VodafoneUK The service itself seems OK, just watch your bill and be ready to chase things... they have credited the account for their mistake (billing us for calls at the same time as billing us for an inclusive calls package!)

@VodafoneUK Oh another black mark vodaphone! I pm'd you details and no-one called my friend to resolve the problem. #poorservice

@VodafoneUK @AmazonUK I'd treat my Son to some protein powder @DevilsUnited_

Absolutely terrible service from @VodafoneUK called three times and went to a store, each time had clueless consultants, awful service

@VodafoneUK 3 weeks now with no phone, constantly calling your tech support had a new SIM card just get told to wait an hour we’ve made adjustments.... been loyal customer for 17 years but will cancelling tomorrow and off to @EE with my four mobiles.... #Disgraceful

@VodafoneUK Please can you explain why I receive only 1 bar of signal where I live?

@VodafoneUK absolutely disappointed with your customer and technical service no phone for over a week, keep on getting the same answers and still nothing. 15 years plus I’ve been with you , I think I’ll be swopping to @O2 in the near future

@VodafoneUK @AmazonUK Treat myself!

@VodafoneUK Hi, is there any reason the automated payment service is not available this morning?

@VodafoneUK Hello, Signal seems to be really bad in the NN15 (Kettering) area.. causing lots of issues across multiple networks :/ any ideas?

@VodafoneUK been customer for over 10 years first time upgrading and lack of offers given... time to move networks. No customer loyalty

@NatWest_Help They were not helpful. Told me it was apples fault, spent 2hrs on the phone to Apple then lost the will to live. They have not resolved the issue each time I have contacted them. My partner also got the ombudsmen involved for that and other reasons. @VodafoneUK are useless

@VodafoneUK how many phone calls and webchats do I need to make to cancel insurance on devices not held, insurances not used, SIM cards never used and still you continue to charge me 😡😡😡

Hey @VodafoneUK - just for the record emojis 'emote' so you can tell the poor confused chap in your radio ad that they are 'emoting'. 🤣

@NatWest_Help The number is correct and I’ve tried at least 3 times. My service here is awful. Had it out with @VodafoneUK as they also send an activation code to access account. I can’t access that either for same reason, no codes come through!

I swear I have told this Vodafone customer advisor several times I just want my PAC number and leave @VodafoneUK. Well done for the offers but I want to leave what is so hard about that.

@bealster64 @VodafoneUK You are so salty. I’ve been with Vodafone since 2010 and never had any issues. I always getting a good prices and offers. I have Iphone 8 Plus and the IPad 2018. And I pay more or less like other people pay only for iphone X.

@VodafoneUK No I managed to sort my issue over the online chat, must say your customer service team is great at sorting issues out, it’s just the actual site which was slow to load anything. Anyway all is good as sorted out what I needed in the end 😊

@VodafoneUK have the worst customer service EVER, i don't even like complaining but these man are so shit.

@rymez2k @winter_heidi A colleague once blamed IT problems on "a saturated firewall" as that's what @VodafoneUK were telling businesses when there was a proxy server problem. I would never have believed such a thing existed if I hadn't seen it!