Vodafone Outage in Wellingborough, Northamptonshire, England

Most service providers reducing costs or freezing costs in these unprecedented circumstances @VodafoneUK chose now as a good time to send a text message to confirm price plan increases Something to think about Remember what happened during this time when we get back to normal

So continuing awful experience with @VodafoneUK and now their #DPD delivery driver lying, seriously lying about attempted delivery...

So you may have a good network and plans but your customer service via @VOXI_UK and @VodafoneUK is seriously awful! I’ve had reason to move to another network and my wife will undoubtedly follow after a shocking episode of failed customer service!

@Mteasel67 @VodafoneUK I was 2 months from an upgrade, I’ve never really had any issues from o2, it’s bad seeing as you was such a loyal customer but I know a few that have had issues with Vodafone.

@VodafoneUK another month has gone by and still no resolution to our billing queries. Promises of call backs nothing. We are a not for profit #socialenterprise #buysocial organisation we watch every penny but you change our tariffs

@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

@VodafoneUK considering you run a mobile network, your app is dog shit. Flappy bird works better

@VodafoneUK @VodafoneGroup will someone please contact us about the poor customer service and support we are experiencing. Despite many hours on chats, telephone calls and emails, you have turned a simple process into a nightmare. number 644476 #Vodafoneuk @Ofcom

@VodafoneUK #VeryMeRewards After turning 30, I've vowed to learn to drive and pass my test this year. Driving lessons are just SO expensive! £1000 would go a LONG way to helping me complete my new year's resolution! 😁

@VodafoneUK-disgruntled new customer!Brand new iPhone XR that I got only on Fri, I have had to ring 6x & used online chat to try & resolve multiple issues! I still can’t hear/make calls properly!Just reset my network settings as per your operatives guidance & still won’t work! 😠

@VodafoneUK No need to say sorry Chazz - it’s not your fault! I’ll be typing up a formal complaint tomorrow, so I won’t be taking you up on your offer. That said, I will probably continue tweeting updates, just to ensure everyone I know is aware of the poor service we are receiving. Thanks

It’s really disappointing to see the terrible service @VodafoneUK is giving the wife. Even their CEO doesn’t acknowledge receipt of a complaint! The incompetence of their customer ‘service’ is astonishing #complaint #pregnant #Vulnerable #stressed #useless

@UnifiedVale @VodafoneUK Ouch. Mine's just slow now (although syncing at the correct rate so not eligable for any refunds). Guess it was cheap for a reason :-(

@UnifiedVale @VodafoneUK The service itself seems OK, just watch your bill and be ready to chase things... they have credited the account for their mistake (billing us for calls at the same time as billing us for an inclusive calls package!)

@VodafoneUK Oh another black mark vodaphone! I pm'd you details and no-one called my friend to resolve the problem. #poorservice

@VodafoneUK @AmazonUK I'd treat my Son to some protein powder @DevilsUnited_

Absolutely terrible service from @VodafoneUK called three times and went to a store, each time had clueless consultants, awful service

@VodafoneUK 3 weeks now with no phone, constantly calling your tech support had a new SIM card just get told to wait an hour we’ve made adjustments.... been loyal customer for 17 years but will cancelling tomorrow and off to @EE with my four mobiles.... #Disgraceful

@VodafoneUK Please can you explain why I receive only 1 bar of signal where I live?

@VodafoneUK absolutely disappointed with your customer and technical service no phone for over a week, keep on getting the same answers and still nothing. 15 years plus I’ve been with you , I think I’ll be swopping to @O2 in the near future

@VodafoneUK **** I wish I took that job with the NHS, free pizza, free coffee and now free data : (

@S1ngletrackM1nd @EE @VodafoneUK I've got 14 days to decide,once it arrives. Worst case scenario I'll send it back and buy from @CPWTweets

@VodafoneUK can you respond to my DM ASAP. You’re network doesn’t work in any way. Such poor service, that I can’t believe I pay for

@VodafoneUK don’t half give you a **** experience and pass the buck to a different company

@VodafoneUK The NHS shouldn't be allowed to profit from their employment personally (other than their wages etc). This is considered a gift and highly unethical and probably not technically allowed. This **** needs stopped now. You're all scum. Inc those who demand and accept it.

New phone 🤩 only upgraded online yesterday!!! Bravo @VodafoneUK amazing customer service!

Dear @VodafoneUK. I’m sure you know this already, but your customer care and online ‘help’ is shocking.

@angel_samson @vodaphone @VodafoneUK Omg i did it on line but ended up with 2 phone accounts !!!! Aparently so many people have done it by accident as vodaphone dont make it clear! I was lucky i manged to cancel it last minute ! Check ur account babes and make sure u dont have 2 phone numbers x

@virginmedia continuing issues with broadband in Telford (TF2) and no reasons given!!! It’s costing me a fortune for awful service and costing me extra with @VodafoneUK because I’m having to use my data 😡😫 #virginmedia #virginmediadown

@johnpopham @VodafoneUK Cor. Last time I was in hospital in 2016 I couldn’t even pick up a wifi signal.