Vodafone Outage in Northamptonshire, England

@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

@VodafoneUK considering you run a mobile network, your app is dog shit. Flappy bird works better

@VodafoneUK @VodafoneGroup will someone please contact us about the poor customer service and support we are experiencing. Despite many hours on chats, telephone calls and emails, you have turned a simple process into a nightmare. number 644476 #Vodafoneuk @Ofcom

@VodafoneUK #VeryMeRewards After turning 30, I've vowed to learn to drive and pass my test this year. Driving lessons are just SO expensive! £1000 would go a LONG way to helping me complete my new year's resolution! 😁

@VodafoneUK-disgruntled new customer!Brand new iPhone XR that I got only on Fri, I have had to ring 6x & used online chat to try & resolve multiple issues! I still can’t hear/make calls properly!Just reset my network settings as per your operatives guidance & still won’t work! 😠

@VodafoneUK No need to say sorry Chazz - it’s not your fault! I’ll be typing up a formal complaint tomorrow, so I won’t be taking you up on your offer. That said, I will probably continue tweeting updates, just to ensure everyone I know is aware of the poor service we are receiving. Thanks

It’s really disappointing to see the terrible service @VodafoneUK is giving the wife. Even their CEO doesn’t acknowledge receipt of a complaint! The incompetence of their customer ‘service’ is astonishing #complaint #pregnant #Vulnerable #stressed #useless

@UnifiedVale @VodafoneUK Ouch. Mine's just slow now (although syncing at the correct rate so not eligable for any refunds). Guess it was cheap for a reason :-(

@UnifiedVale @VodafoneUK The service itself seems OK, just watch your bill and be ready to chase things... they have credited the account for their mistake (billing us for calls at the same time as billing us for an inclusive calls package!)

@VodafoneUK Oh another black mark vodaphone! I pm'd you details and no-one called my friend to resolve the problem. #poorservice

@VodafoneUK @AmazonUK I'd treat my Son to some protein powder @DevilsUnited_

Absolutely terrible service from @VodafoneUK called three times and went to a store, each time had clueless consultants, awful service

@VodafoneUK 3 weeks now with no phone, constantly calling your tech support had a new SIM card just get told to wait an hour we’ve made adjustments.... been loyal customer for 17 years but will cancelling tomorrow and off to @EE with my four mobiles.... #Disgraceful

@VodafoneUK Please can you explain why I receive only 1 bar of signal where I live?

@VodafoneUK absolutely disappointed with your customer and technical service no phone for over a week, keep on getting the same answers and still nothing. 15 years plus I’ve been with you , I think I’ll be swopping to @O2 in the near future

@VodafoneUK @AmazonUK Treat myself!

@VodafoneUK Hi, is there any reason the automated payment service is not available this morning?

@VodafoneUK Hello, Signal seems to be really bad in the NN15 (Kettering) area.. causing lots of issues across multiple networks :/ any ideas?

Has @VodafoneUK gone from the best network to the worst. You can't talk for 5 minutes on any motorway without loosing signal in most cases no data signal at all. This is been going on for some weeks now. Are you fixing this or hopping people won't notice.

@VodafoneUK This is totally bullshit and Vodafone are the worst PROVIDER of all time

@mannii_x @VodafoneUK @GDCBox I’ve had a similar experience with @GDCBox through an offer via @VodafoneUK. Placed my order and after 10mins decided it wasn’t what I wanted so emailed to cancel the order. 24hrs later get an email saying too late to cancel! Now no reply to emails!

@VodafoneUK u are the worst PROVIDER of all time and your call centre are a bunch of lying geeks and all u do is fob customers out...now get your customer relations team to sort their act out too ...

@VodafoneUK I just need a Spotify code but nobody answers the phone or they leave you on hold on live chat for an hour before you give up. PLEASE HELP!!!

@BroganRoganTrev @VodafoneUK @VodafoneGroup I reported them to Cisas, wrote letters, never replied, charging me £14-28 over and above my DD. CISAS, ordered them to pay me £200+£98 overcharging. After 10 years now another network.

Was promised a callback from @onecom and @VodafoneUK today to sort out an issue. Not surprised to get nothing. Simply money-grabbers.

@BroganRoganTrev @VodafoneUK @VodafoneGroup They are the worst company to deal with ever. I’ll never give them another penny in my whole life.

@VodafoneUK is there an issue with broadband. Went off all of a sudden 45 mins ago and 2 hour wait to speak to an agent.

@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.