Vodafone Outage in Northamptonshire, England

Most service providers reducing costs or freezing costs in these unprecedented circumstances @VodafoneUK chose now as a good time to send a text message to confirm price plan increases Something to think about Remember what happened during this time when we get back to normal

So continuing awful experience with @VodafoneUK and now their #DPD delivery driver lying, seriously lying about attempted delivery...

@VodafoneUK Sorry Jay, so you’re saying waiting 10 days for anything what shouldn’t be longer than 3 days is normal! This is a vicious circle! Easier just cancel all our contracts tomorrow!

@Mteasel67 @VodafoneUK I was 2 months from an upgrade, I’ve never really had any issues from o2, it’s bad seeing as you was such a loyal customer but I know a few that have had issues with Vodafone.

@VodafoneUK another month has gone by and still no resolution to our billing queries. Promises of call backs nothing. We are a not for profit #socialenterprise #buysocial organisation we watch every penny but you change our tariffs

@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

@VodafoneUK considering you run a mobile network, your app is dog shit. Flappy bird works better

@VodafoneUK @VodafoneGroup will someone please contact us about the poor customer service and support we are experiencing. Despite many hours on chats, telephone calls and emails, you have turned a simple process into a nightmare. number 644476 #Vodafoneuk @Ofcom

@VodafoneUK #VeryMeRewards After turning 30, I've vowed to learn to drive and pass my test this year. Driving lessons are just SO expensive! £1000 would go a LONG way to helping me complete my new year's resolution! 😁

@VodafoneUK-disgruntled new customer!Brand new iPhone XR that I got only on Fri, I have had to ring 6x & used online chat to try & resolve multiple issues! I still can’t hear/make calls properly!Just reset my network settings as per your operatives guidance & still won’t work! 😠

@VodafoneUK No need to say sorry Chazz - it’s not your fault! I’ll be typing up a formal complaint tomorrow, so I won’t be taking you up on your offer. That said, I will probably continue tweeting updates, just to ensure everyone I know is aware of the poor service we are receiving. Thanks

It’s really disappointing to see the terrible service @VodafoneUK is giving the wife. Even their CEO doesn’t acknowledge receipt of a complaint! The incompetence of their customer ‘service’ is astonishing #complaint #pregnant #Vulnerable #stressed #useless

@UnifiedVale @VodafoneUK Ouch. Mine's just slow now (although syncing at the correct rate so not eligable for any refunds). Guess it was cheap for a reason :-(

@UnifiedVale @VodafoneUK The service itself seems OK, just watch your bill and be ready to chase things... they have credited the account for their mistake (billing us for calls at the same time as billing us for an inclusive calls package!)

@VodafoneUK Oh another black mark vodaphone! I pm'd you details and no-one called my friend to resolve the problem. #poorservice

@VodafoneUK @AmazonUK I'd treat my Son to some protein powder @DevilsUnited_

Absolutely terrible service from @VodafoneUK called three times and went to a store, each time had clueless consultants, awful service

@VodafoneUK 3 weeks now with no phone, constantly calling your tech support had a new SIM card just get told to wait an hour we’ve made adjustments.... been loyal customer for 17 years but will cancelling tomorrow and off to @EE with my four mobiles.... #Disgraceful

@VodafoneUK Please can you explain why I receive only 1 bar of signal where I live?

@VodafoneUK absolutely disappointed with your customer and technical service no phone for over a week, keep on getting the same answers and still nothing. 15 years plus I’ve been with you , I think I’ll be swopping to @O2 in the near future

@VodafoneUK not happy at all 😭 phone keeps cutting off and telling me i owe a balance of which i dont! Nobody go with this company. Keep telling me its been sorted then my phone gets cut off ! Awful service !

@VodafoneUK #VeryMeRewards this is my boy Loki a 2yr old Border Collie who never gets tired

@VodafoneUK I have direct message all about the poor service. It’s clear nothing gets resolved. Let’s see how much people have an issue with @VodafoneUK

@VodafoneUK @VodafoneGroup come on Vodafone, your customer service is a joke.

@VodafoneUK I took out a contract yesterday afternoon, 2 hours later seen the phone I signed up for advertised for less than you charged me. Contacted your customer service and spoke to Sarah who after explaining my situation blanked me and Now no reply from Vodafone at all!!

Great customer service from @VodafoneUK... Not! Nothing like rewarding customer loyalty hey!

@VodafoneUK little bit surprised at the lack of incentive to stay on your network. I guess that there’s no reward for loyalty.

@VodafoneUK He really does! Won't eat any catfood other than fancy stuff. Has no problem eating out the bin but try and feed him off-brand food and he turns his nose up 😅

@VodafoneUK I would like someone to call me please to discuss an issue I have with a @comparemkt_care broadband offer that appears to be ordered when I have not made a purchase

@kevmeade82 @VodafoneUK I’ve only been a customer of theirs for 18 years, time to rethink I reckon