Vodafone Outage in Northamptonshire, England

@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

@VodafoneUK considering you run a mobile network, your app is dog shit. Flappy bird works better

@VodafoneUK @VodafoneGroup will someone please contact us about the poor customer service and support we are experiencing. Despite many hours on chats, telephone calls and emails, you have turned a simple process into a nightmare. number 644476 #Vodafoneuk @Ofcom

@VodafoneUK #VeryMeRewards After turning 30, I've vowed to learn to drive and pass my test this year. Driving lessons are just SO expensive! £1000 would go a LONG way to helping me complete my new year's resolution! 😁

@VodafoneUK-disgruntled new customer!Brand new iPhone XR that I got only on Fri, I have had to ring 6x & used online chat to try & resolve multiple issues! I still can’t hear/make calls properly!Just reset my network settings as per your operatives guidance & still won’t work! 😠

@VodafoneUK No need to say sorry Chazz - it’s not your fault! I’ll be typing up a formal complaint tomorrow, so I won’t be taking you up on your offer. That said, I will probably continue tweeting updates, just to ensure everyone I know is aware of the poor service we are receiving. Thanks

It’s really disappointing to see the terrible service @VodafoneUK is giving the wife. Even their CEO doesn’t acknowledge receipt of a complaint! The incompetence of their customer ‘service’ is astonishing #complaint #pregnant #Vulnerable #stressed #useless

@UnifiedVale @VodafoneUK Ouch. Mine's just slow now (although syncing at the correct rate so not eligable for any refunds). Guess it was cheap for a reason :-(

@UnifiedVale @VodafoneUK The service itself seems OK, just watch your bill and be ready to chase things... they have credited the account for their mistake (billing us for calls at the same time as billing us for an inclusive calls package!)

@VodafoneUK Oh another black mark vodaphone! I pm'd you details and no-one called my friend to resolve the problem. #poorservice

@VodafoneUK @AmazonUK I'd treat my Son to some protein powder @DevilsUnited_

Absolutely terrible service from @VodafoneUK called three times and went to a store, each time had clueless consultants, awful service

@VodafoneUK 3 weeks now with no phone, constantly calling your tech support had a new SIM card just get told to wait an hour we’ve made adjustments.... been loyal customer for 17 years but will cancelling tomorrow and off to @EE with my four mobiles.... #Disgraceful

@VodafoneUK Please can you explain why I receive only 1 bar of signal where I live?

@VodafoneUK absolutely disappointed with your customer and technical service no phone for over a week, keep on getting the same answers and still nothing. 15 years plus I’ve been with you , I think I’ll be swopping to @O2 in the near future

@VodafoneUK @AmazonUK Treat myself!

@VodafoneUK Hi, is there any reason the automated payment service is not available this morning?

@VodafoneUK Hello, Signal seems to be really bad in the NN15 (Kettering) area.. causing lots of issues across multiple networks :/ any ideas?

@Roger_J_coyi @EE @VodafoneUK No problem

@Bazzalona @VodafoneUK I’ve noticed that my phone keeps going low signal, then 3G and even Edge at times (who knew that still existed!). Appears Vodafone are carrying out maintenance but not told anyone

@VodafoneUK It’s not amazing. The screen scratches way more than other iPhones. The camera is pretty bad. It was just so disappointing.

@m0j0sd0j0 @VodafoneUK Vodafone are poo. Great in the first contract we had, renewed and it just got awful. Out of contract soon and I cannot wait!

@VodafoneUK After 3 days, literally Hours on the phone and a complete waste of my time being sent to store, for them to not do what they were meant to to spend more hours on the phone I can now send messages. I’m really disappointed in the service I received though.

Again dreadful service with @EE - not valued at time to start lookimg around @O2 @VodafoneUK @ThreeUK @giffgaf

@VodafoneIN @VodafoneGroup @VodafoneUK Still didn’t get any solution from vodafone. Even didn’t get any call. Very Shameful.

@VodafoneUK why is your service so Shit ffs

Looking everywhere for a openreach approved router this @VodafoneUK router is just terrible, the internet keeps dropping despite the changes they made to the settings for me. If anyone is using a third party router with Vodafone and getting decent results let me know please.

Why do you @VodafoneUK never just charge just the £6 per 24 hours when roaming in the USA & then come up with a load of excuses about time zones etc. You expect to take £6 if turn roaming for 5 mins if turned on in whatever time zone at 23.55 and then another £6 after 0.00-Crazy!