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Vodafone outages and service status in Swanage, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Swanage, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 27: Problems at Vodafone

Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • jordenlanex
    Jorden (@jordenlanex) reported from Poole, England

    @VodafoneUK I need to speak to someone ASAP about my phone but can’t get through to anyone online or through the phone can someone help!!

  • divingwill
    XYZ (@divingwill) reported from Bournemouth, England

    @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

  • jsbilsbrough
    James (@jsbilsbrough) reported from Boscombe, England

    Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

  • Glyn1980
    BGS (@Glyn1980) reported from Bournemouth, England

    Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

  • Philip_AnthonyB
    Philly B (@Philip_AnthonyB) reported from Poole, England

    @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

  • PatBrandwood
    Pat Brandwood (@PatBrandwood) reported from Poole, England

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.

  • lizzy_maries
    Lizzy Maries (@lizzy_maries) reported from Bournemouth, England

    @CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞

  • MoftheS
    Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported from Bournemouth, England

    @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

  • kjane28
    KirstE (@kjane28) reported from Bournemouth, England

    @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

  • oggygone
    Lauren Lessells (@oggygone) reported from Christchurch, England

    @VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

  • swain_elect
    Rob Swain (@swain_elect) reported from Bournemouth, England

    @VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown

  • jordenlanex
    Jorden (@jordenlanex) reported from Poole, England

    nothing but problems with @VodafoneUK !!! 😡😡😡

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

  • OwenVachell
    Owen Vachell (@OwenVachell) reported from Poole, England

    @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

  • kjane28
    KirstE (@kjane28) reported from Bournemouth, England

    @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

  • Glyn1980
    BGS (@Glyn1980) reported from Bournemouth, England

    @VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.

  • d_lynaghan
    Donovan Lynaghan (@d_lynaghan) reported from Bournemouth, England

    @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Jahyne5
    Jahyne (@Jahyne5) reported

    @VodafoneUK how come my network doesn’t work??😭😭

  • Marko_492
    Marko492 (@Marko_492) reported

    @VodafoneUK why is your wifi absolutely shocking, want to watch a video too bad your only option is 240p with stuttering. Why the hell am I paying for fibre 900, such a scam

  • neenooor
    Nina Moir (@neenooor) reported

    @VodafoneUK @SW_Help genuinely curious as to how we can get wifi underground but no reception (with any network) at Waterloo, Vauxhall, Raynes Park and Wimbledon. Barely anything on the train journey. Infuriates everyone.

  • HasanOzgan
    Hasan Ozgan (@HasanOzgan) reported

    @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone

  • AdokpeOcho
    Ocho Adokpe (@AdokpeOcho) reported

    @VodafoneUK eSIM profile due to an EID block caused by a backend provisioning conflict. Now fix my problem please

  • danielpybus
    Daniel Pybus (@danielpybus) reported

    @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

  • KirstieMAllsopp
    Kirstie Allsopp (@KirstieMAllsopp) reported

    Anyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!

  • TheWildLemons
    Emma S 🩵☁️ (@TheWildLemons) reported

    @SomersetBobby @VodafoneUK I have problems right now. I used my 5G to check the network connectivity site. Says there's no reported issues. Funny considering there's not a single light on the fibre box in the wall & not a single light on the router lmao.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

  • FOY54L
    FM (@FOY54L) reported

    @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.