Vodafone outages and service status in Swanage, England

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanage, England

The most recent Vodafone outage reports came from the following cities: Bournemouth.

City	Problem Type	Report Time
Bournemouth	Wi-fi	2 months ago
Poole	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• 
  XYZ (@divingwill) reported 1 minute ago from Bournemouth, England

  @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

• 
  James (@jsbilsbrough) reported 14 minutes ago from Boscombe, England

  Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

• 
  Bourneirish (@TirEoghain59) reported 18 minutes ago from Bournemouth, England

  @VodafoneUK @VodafoneUK Nearly 24hrs and no human reply!!! Still can't access my own account appalling service will now take this further

• 
  BGS (@Glyn1980) reported 23 minutes ago from Bournemouth, England

  Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

• 
  Lauren Lessells (@oggygone) reported 23 minutes ago from Christchurch, England

  @VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  KirstE (@kjane28) reported 28 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Philly B (@Philip_AnthonyB) reported 29 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  BGS (@Glyn1980) reported 29 minutes ago from Bournemouth, England

  @VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.

• 
  James (@jsbilsbrough) reported 33 minutes ago from Boscombe, England

  @GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 39 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Rob Swain (@swain_elect) reported 41 minutes ago from Bournemouth, England

  @VodafoneUK The Vodafone coverage says I should get 5g outdoors. I struggle to get 4g!! #fail #Vodafone

• 
  Owen Vachell (@OwenVachell) reported 44 minutes ago from Poole, England

  @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

• 
  Richard Frame (@rafthemaster) reported 44 minutes ago from Bournemouth, England

  @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

• 
  Nige to my friends (@NigelGM) reported 47 minutes ago from Bournemouth, England

  @Ofcom please help. @VodafoneUK have been useless

• 
  KirstE (@kjane28) reported 49 minutes ago from Bournemouth, England

  @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

• 
  Richard Frame (@rafthemaster) reported 51 minutes ago from Bournemouth, England

  Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

• 
  Rob Swain (@swain_elect) reported 52 minutes ago from Bournemouth, England

  @VodafoneUK What about sorting out your signal in #BOURNEMOUTH #Vodafone #Vodafonedown

• 
  Richard Frame (@rafthemaster) reported 57 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Richard Frame (@rafthemaster) reported 60 minutes ago from Bournemouth, England

  @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jolyon Brown (@Eddie_Catflap) reported 4 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Gary Young (@garyisatwit) reported 8 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  Chris Evans (@ballistic1980) reported 9 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  Gareth Paul Fradgley (@gpfradgley) reported 9 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  deeps (@deeps_k) reported 11 minutes ago

  @VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint

• 
  TheMightyi (@themighy_i) reported 14 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  brendan (@kegger1664) reported 17 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Stephen Noakes (@Slimo80) reported 24 minutes ago

  @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

• 
  Craige Timmins (@v8fettler) reported 28 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Rebecca Catherine Viner (@Beckiviner) reported 30 minutes ago

  @VodafoneUK 5th time i am failing to log in and order a new phone due to the brain nanite issue as i said. i am currently hating all exsitacne and need to escape UK as their is only abuse here to me