Vodafone outages and service status in Swanage, England
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Problems in the last 24 hours in Swanage, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Georgia T: Comms pro (@GeorgiaTurner) reported from Bournemouth, England@VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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KirstE (@kjane28) reported from Bournemouth, England@VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandNice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Lizzy Maries (@lizzy_maries) reported from Bournemouth, England@CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞
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Jamie Savin (@JamieSavin) reported from Bournemouth, England@VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay
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Pat Brandwood (@PatBrandwood) reported from Poole, England@maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.
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James (@jsbilsbrough) reported from Boscombe, England@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported from Bournemouth, England@VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.
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XYZ (@divingwill) reported from Bournemouth, England@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Tanya (@TanyaOCo) reported from Poole, England@VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!
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Owen Vachell (@OwenVachell) reported from Poole, England@VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandTech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandDay 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Zardoz van Dax (@Z4rdoz75) reported@MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.
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Martyn Moore (@martynmoore) reportedHey @VodafoneUK, don't you think it's a little bit sad when people who hardly use X make an exception to say what a terrible company you are to deal with? Yes, me too
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Gee 🏴 (@xgee_geex) reported3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhen will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.
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Steve Hills (@SteveHi52816694) reported@MichelleBeckett @SkyUK @VodafoneUK Sky were **** when my dad died. **** them,wouldnt go near them again.
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L.J.C. (@cheesepudding3) reported@MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.
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Michael horsfield (@HorsHorsfield) reported@MichelleBeckett @SkyUK @VodafoneUK Just been fined for shocking customer service. So sorry for your loss
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🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported@VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone
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Kartikay Maloo (@maloo_kartikay) reported@ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK
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Boing The Noise 𓅪 (@Christo50515751) reported@MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again