Vodafone Outage Report in Swanage, Dorset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanage, Dorset, England
The most recent Vodafone outage reports came from the following cities: Bournemouth, Christchurch and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Christchurch |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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James
(@jsbilsbrough) reported
from
Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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James
(@jsbilsbrough) reported
from
Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@Ofcom please help. @VodafoneUK have been useless
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Owen Vachell 🌍🌏🌎🗺
(@OwenVachell) reported
from
Poole, England
@TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Owen Vachell
(@OwenVachell) reported
from
Poole, England
@VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻
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Dorset Music, Events, Gigs - Mouth of the South UK
(@MoftheS) reported
from
Bournemouth, England
@VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Bourneirish
(@TirEoghain59) reported
from
Bournemouth, England
@VodafoneUK @VodafoneUK Nearly 24hrs and no human reply!!! Still can't access my own account appalling service will now take this further
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ste
(@Steveyp11) reported
@VodafoneUK are you doing works on the network around Culcheth ? Not had a signal all day on 3 phones.
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James Denning
(@JDenning83) reported
@VodafoneGroup @VodafoneUK are the most disgraceful phone provider ever. 4 hours 9 representatives and still not sorted despite them sending me a faulty phone on my upgrade. Awful experience
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Val
(@tecchiegirl) reported
@VodafoneUK ‘The only thing that has changed recently is Egypt not being included in our current roaming plans.’? Egypt was not included in the previous roaming plans, there was always an additional cost.I have been a Vodafone customer for 15 yrs+I am querying the changes to fair data
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Neil Sullivan
(@ITJobzGuru) reported
@VodafoneUK very disappointed in the connectivity from your Customer Service team this afternoon. For a successful global mobile operator like VF to have such poor reception is not good enough. Where is the Mobile UK call centre based?
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tweeeet
(@Bonbontweet1) reported
@VodafoneUK I’ve been trying to cancel my upgrade but the live chat tells me to call 191 and 191 tells me to go to live chat. It’s a joke. I don’t have prime for 5 days because of this and can’t even get the membership directly from Amazon because I paid you for the service.
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Mark A Knights
(@MAKnights) reported
Praise where it's due, a @VodafoneUK employee did a fantastic job today. I have moaned about Voda in the past (disingenuous claims re EU roaming) but the service I received today was second to none. Huge credit to Hira up in Hull, a real credit to the company.
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Luca Massaro
(@northernlucas) reported
@VodafoneUK took me six hours to contact your home moving team, two calls to your complaints team and twice you hang up on me after 60 minutes! I am still queueing!!!! I raised a complaint to OFCOM, you should not be allowed to sell Broadband!
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Tim Hall
(@TG_Hall) reported
@VodafoneUK where can I get help to reuse my old Vodafone router HHG2500. I'm not going to switch back, despite being the best deal, if I'm lumbered with a locked old router that will end up in Landfill.
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Martin Ketteringham
(@KettersUK) reported
@VodafoneUK why no customer service today? Held on for over an hour and a half. Engineer visit booked for this morning…still not here at 2:30pm. Bad by any standard
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Bron Amer
(@BronkaAmer) reported
@VodafoneUK I'm trying to reach someone to arrange engineer to come and fix our broadband cable, which was cut through accidentally by neighbours. I just can't chat either to speak someone as everybody is busy 😕 it's urgent as we have no Internet connection .