Vodafone outages and service status in Swanage, England

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• 
  Richard Frame (@rafthemaster) reported 42 seconds ago from Bournemouth, England

  @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

• 
  Richard Frame (@rafthemaster) reported 4 minutes ago from Bournemouth, England

  @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 8 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Richard Frame (@rafthemaster) reported 12 minutes ago from Bournemouth, England

  This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully

• 
  Richard Frame (@rafthemaster) reported 12 minutes ago from Bournemouth, England

  @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

• 
  Owen Vachell (@OwenVachell) reported 12 minutes ago from Poole, England

  @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

• 
  Rob Swain (@swain_elect) reported 14 minutes ago from Bournemouth, England

  @VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown

• 
  Jamie Savin (@JamieSavin) reported 16 minutes ago from Bournemouth, England

  @VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay

• 
  XYZ (@divingwill) reported 17 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

• 
  KirstE (@kjane28) reported 19 minutes ago from Bournemouth, England

  @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

• 
  Bourneirish (@TirEoghain59) reported 20 minutes ago from Bournemouth, England

  @VodafoneUK @VodafoneUK Nearly 24hrs and no human reply!!! Still can't access my own account appalling service will now take this further

• 
  Lauren Lessells (@oggygone) reported 22 minutes ago from Christchurch, England

  @VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?

• 
  Richard Frame (@rafthemaster) reported 28 minutes ago from Bournemouth, England

  @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

• 
  Richard Frame (@rafthemaster) reported 34 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  Pat Brandwood (@PatBrandwood) reported 48 minutes ago from Poole, England

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.

• 
  Richard Frame (@rafthemaster) reported 50 minutes ago from Bournemouth, England

  @VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you

• 
  Tanya (@TanyaOCo) reported 50 minutes ago from Poole, England

  Shockingly bad service today received from @VodafoneUK

• 
  Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported 52 minutes ago from Bournemouth, England

  @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

• 
  BGS (@Glyn1980) reported 55 minutes ago from Bournemouth, England

  @VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.

• 
  BGS (@Glyn1980) reported 58 minutes ago from Bournemouth, England

  Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Harvey (@TheRealCityGent) reported 7 minutes ago

  @AJRAllModCons @VodafoneUK Take them to ombudsman, they tried it on with me and lost .That's why I wouldn't recommend them to anybody,since I moved provider ,not a single issue or bill query .

• 
  SJ (@doctordolla4) reported 12 minutes ago

  I have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK

• 
  Zardoz van Dax (@Z4rdoz75) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.

• 
  shirlseire (@mediumchallenge) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK WTF 😬 that’s bad

• 
  Sid Shah (@MrSidShah) reported 13 minutes ago

  Customer acquisition, digital onboarding & operations must be designed as one journey. My @VodafoneUK eSIM order was completed, but activation details never arrived. After 24+ hours and repeated support promises - I cancelled. The funnel does not end at payment. It ends when the customer can use the product. #CustomerExperience #digitaltransformation #esim

• 
  left blank (@leftblank111) reported 19 minutes ago

  @AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!

• 
  Linda (@Linda62255054) reported 25 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my mil died last year the only one we didn’t have a problem with was Sky, they were great, bank, BT, Scottish power, M&S credit card were all hopeless.

• 
  Tony Hemsley (@THETWIG007) reported 29 minutes ago

  @VodafoneUK good afternoon. How do I get in contact with the unhappy customer department? Tired of chatting to bots.

• 
  Holli (@HolliCarden) reported 29 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

• 
  Chris Lansdell (@Chris_Lansdell) reported 30 minutes ago

  @AJRAllModCons @VodafoneUK The worst customer service I have ever had was from these jokers. Never ever again