Vodafone outages and service status in Swanage, England

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• 
  Philly B (@Philip_AnthonyB) reported 16 seconds ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  Richard Frame (@rafthemaster) reported 2 minutes ago from Bournemouth, England

  Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?

• 
  Richard Frame (@rafthemaster) reported 5 minutes ago from Bournemouth, England

  @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

• 
  James (@jsbilsbrough) reported 6 minutes ago from Boscombe, England

  Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

• 
  Richard Frame (@rafthemaster) reported 9 minutes ago from Bournemouth, England

  @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

• 
  KirstE (@kjane28) reported 12 minutes ago from Bournemouth, England

  @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

• 
  Tanya (@TanyaOCo) reported 13 minutes ago from Poole, England

  @VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!

• 
  Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported 17 minutes ago from Bournemouth, England

  @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Bournemouth, England

  @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

• 
  BGS (@Glyn1980) reported 27 minutes ago from Bournemouth, England

  Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

• 
  Nige to my friends (@NigelGM) reported 33 minutes ago from Bournemouth, England

  @Ofcom please help. @VodafoneUK have been useless

• 
  Jorden (@jordenlanex) reported 43 minutes ago from Poole, England

  @VodafoneUK I need to speak to someone ASAP about my phone but can’t get through to anyone online or through the phone can someone help!!

• 
  Richard Frame (@rafthemaster) reported 43 minutes ago from Bournemouth, England

  Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

• 
  Lizzy Maries (@lizzy_maries) reported 45 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞

• 
  Rob Swain (@swain_elect) reported 48 minutes ago from Bournemouth, England

  @VodafoneUK What about sorting out your signal in #BOURNEMOUTH #Vodafone #Vodafonedown

• 
  Richard Frame (@rafthemaster) reported 52 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Richard Frame (@rafthemaster) reported 57 minutes ago from Bournemouth, England

  @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

• 
  Owen Vachell (@OwenVachell) reported 57 minutes ago from Poole, England

  @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

• 
  Jamie Savin (@JamieSavin) reported 58 minutes ago from Bournemouth, England

  @VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay

• 
  Donovan Lynaghan (@d_lynaghan) reported 58 minutes ago from Bournemouth, England

  @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  freespeech (@openchatter) reported 3 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  Nick Lawton (@Pontemiller) reported 5 minutes ago

  @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

• 
  Joe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WfcJoe_) reported 7 minutes ago

  @duzza007 @VodafoneUK I’m with them. Got a new phone yesterday and my sim hasn’t transferred to the new phone and their live chat was no help so I’ve gotta go up to their store

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 7 minutes ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

• 
  Nannyof2 (@CayC73) reported 8 minutes ago

  @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 10 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported 11 minutes ago

  @VodafoneThreeUK @VodafoneUK @ThreeUK In the last month the Three signal in Stonehaven town centre, Aberdeenshire has deteriorated beyond belief. You can sometimes make a call but nothing else. What has happened?

• 
  Elizabeth (@Elizabe50513818) reported 13 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  jean harris (@jeanharris0603) reported 15 minutes ago

  @Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK

• 
  James Notley (@jnot45679) reported 17 minutes ago

  @Iromg @VodafoneUK I never like Vodafone and even less now. It is immigrants who run Vodafone in Blackpool.