Vodafone outages and service status in Swanage, England
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Problems in the last 24 hours in Swanage, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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KirstE (@kjane28) reported from Bournemouth, England@VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!
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Owen Vachell (@OwenVachell) reported from Poole, England@VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻
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Bourneirish (@TirEoghain59) reported from Bournemouth, England@VodafoneUK @VodafoneUK Nearly 24hrs and no human reply!!! Still can't access my own account appalling service will now take this further
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Tanya (@TanyaOCo) reported from Poole, EnglandShockingly bad service today received from @VodafoneUK
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Rob Swain (@swain_elect) reported from Bournemouth, England@VodafoneUK Have been through this many many times. Have spent hours sending speed tests to you. Still nothing has been done. I pay a huge amount a month for extremely poor data speed and atrocious customer care. Can’t wait for my contract to end with #Vodafone #Vodafonedown #fail
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Donovan Lynaghan (@d_lynaghan) reported from Bournemouth, England@VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandDay 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandThis is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Jamie Savin (@JamieSavin) reported from Bournemouth, England@VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Tanya (@TanyaOCo) reported from Poole, England@VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Rob Swain (@swain_elect) reported from Bournemouth, England@VodafoneUK What about sorting out your signal in #BOURNEMOUTH #Vodafone #Vodafonedown
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BGS (@Glyn1980) reported from Bournemouth, England@VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.
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BGS (@Glyn1980) reported from Bournemouth, EnglandFed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date
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Rob Swain (@swain_elect) reported from Bournemouth, England@VodafoneUK The Vodafone coverage says I should get 5g outdoors. I struggle to get 4g!! #fail #Vodafone
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KirstE (@kjane28) reported from Bournemouth, England@VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandNice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Heap (@jonathan_heap) reported@VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help
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left blank (@leftblank111) reported@AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!
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Jaime Lannister (@callandobocas83) reported@dazzerrari @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable
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tinman (@tinman197474747) reported@A109SPSi @BeakerBate @VodafoneUK No issues with Sky, even get to save my data and roll it when I’m abroad.
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🖤Spencer Cookie (@crowmogh) reported@AJRAllModCons @VodafoneUK Wow @VodafoneUK that’s really bad!!!
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s
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Jeffyjeff (@Jeffyjeff385245) reportedI had better service in the middle of nowhere in Scotland, than I do now in a large town in the north of England. Why? WHY? GET YOUR OUTFIT SORTED @VodafoneUK
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Paul1971EFC (@Paul1971EFC) reported@AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it
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Turkish 🇹🇷 🏴 (@Turkish_hackney) reported@doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service
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Neil Weatherall (@neil_j_w) reported@AJRAllModCons @VodafoneUK We found the credit agencies most help in how to speak to the culprits. E had issues with O2 and they were less useful than 20 mins on with Experian etc