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Vodafone Outage Report in Sutton, Cambridgeshire, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Vodafone

Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England

    @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

  • Buzzmarcroft
    Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England

    @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

  • elymusic1
    Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • gwhogoestogigs
    Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

  • judobob
    Bob Challis (@judobob) reported from Cambridgeshire, England

    @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Cambridgeshire, England

    @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

  • krokosh
    Stephen Crocker (@krokosh) reported from Cambridgeshire, England

    Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • tealeaf6
    hilary mary kerr (@tealeaf6) reported

    @VodafoneUK @beauty_useless I don't care whose voice it is. She sounds like somebody with laryngitis shouting like a maniac while bouncing up and down on a hard chair. It's excessively irritating. I'm never buying anything from vodaphone.

  • AJS1505
    Amanda Smith (@AJS1505) reported

    @VodafoneUK shocking service from Vodafone trade in! They’ve had my device since 16 March and no sign of payment or information as to what’s going on! Just keep getting fobbed off with a different story! Contact details for complaints please??

  • SAPmonkey
    Tom (@SAPmonkey) reported

    @vodafoneUK just trying to arrange a replacement for a faulty router. Your tech support don't seem to listen 2.4ghz channel isn't working. Going round in circles. Poor experience poor customer support. Have been through the same fault finding process twice now.

  • VModifiedMind
    Vince (@VModifiedMind) reported

    @CenturyAvocado @VodafoneUK Vodafone were getting really good all over the place in my experience, and then they launched unlimited. Not only did that risk making the network worse (I think it is now getting worse), they also started messing up how things like Roaming Plus were offered. Net Negative.

  • amannbadesha
    ਅਮਨ (@amannbadesha) reported

    @VodafoneUK can I get a reply to resolve my issue?????

  • jschapman4
    Joy Chapman (@jschapman4) reported

    @inatwizz @VodafoneUK How did you get these. All the years I've been with Vodaphone and I've never recieved as much as a pen

  • Mrferguson420
    Mr Ferguson (@Mrferguson420) reported

    For anyone considering @VodafoneGroup @VodafoneUK broadband. Don't. Genuinely the worst customer experience I've ever, ever had. There own customer service advice? To go with another service provider. I mean what the F is that? It's beyond a joke.

  • muhammadIBRAHlM
    Muhammad Ibrahim (@muhammadIBRAHlM) reported

    @VodafoneUK no #internet for 8 days, no home devices or TV working, no hotspot as mobile data is too slow, after 6 phone calls to #Vodafone they are now asking me to wait 72 HOURS, I have already lost 3 days salary & I'm a sole earner in lockdown with 2 kids I'm beyond frustrated

  • LucyRob93531935
    Lucy 🖤 (@LucyRob93531935) reported

    @VodafoneUK perth store your customer service is shocking waited nearly an hour to be seen by one of your team

  • simondw80
    Simon Walters (@simondw80) reported

    @VodafoneUK Hi we’ve been without internet now for over 12 hours. Our postcode is LE9 8FD . Is there a reported problem in the area?