Vodafone outages and service status in Sutton, England
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- Vodafone generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
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Problems in the last 24 hours in Sutton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Bob Challis (@judobob) reported from Cambridgeshire, England@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Phil (@philipe_phlop) reported from Soham, England@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Sarah Crick (@SarahCrick_) reported from Wilburton, EnglandWhy do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Stephen Crocker (@krokosh) reported from Cambridgeshire, EnglandCurrently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wynne (@Chr1sWynne) reportedHi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom
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MS (@_MartynStacey) reported@VodafoneUK @vodafone has terrible customer service
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stop the war (@igivepropofol) reported@VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.
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CityFibre (@CityFibre) reported@CoolHandLuke_82 @VodafoneUK We understand your frustration. Unfortunately, we don't have access to customer-specific outage information or the ability to confirm issues on an individual basis. This is because your service contract and account details are managed by your ISP.
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Richard Thomson (@DocThomson) reported@VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.
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Jade Nomura (@Jade_Nomura) reported@EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK
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ANTIQUE ASSASSINS (@AntiqueA38495) reported@VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”
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DEV NARAYAN (@heyDEVNARAYAN) reportedHi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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Sidharth Suresh (@Analyst_Sid7) reported@VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.
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AgeofInsanity (@petecogger) reported@VodafoneUK gi careful before you sign up to Vodafone. Their 5G service is hit and miss and they prevent you from using WiFi calling - so you can't call or receive calls - poor behaviour