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Vodafone Outage Report in Sutton, Cambridgeshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Problems in the last 24 hours in Sutton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • cookknitwine
    crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England

    @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • krokosh
    Stephen Crocker (@krokosh) reported from Cambridgeshire, England

    Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Cambridgeshire, England

    @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

  • Buzzmarcroft
    Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England

    @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

  • gwhogoestogigs
    Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England

    @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

  • elymusic1
    Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • philipe_phlop
    Phil (@philipe_phlop) reported from Soham, England

    @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • judobob
    Bob Challis (@judobob) reported from Cambridgeshire, England

    @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGreenFarm2
    The Green Farm (@TheGreenFarm2) reported

    Dear @VodafoneUK when oh when will we have 4g service renewed from the Toft Hill mast in County Durham? It's been down for 2 weeks now!

  • JohnStumbles
    John Stumbles (@JohnStumbles) reported

    Mini survey of mobile phone providers: 1 @SMARTYMobileUK 💩 a bit crap but human webchat seems on the ball 2 @giffgaff 💩💩 helpful people but crap system 3 @VodafoneUK 💩💩💩💩💩💩 steaming pile of foetid dingos' kidneys in so many ways

  • rich_bate
    Richard Bate (@rich_bate) reported

    @VodafoneUK @neilio_uk So you're now the only major player not to offer this service, but think it's fine, as you cover 7 of the 114 (8%) underground stations with 4g (Might as well switch to a cheaper MVNO if you're going to offer a budget service.

  • swords1010
    Georgi Aleshanov (@swords1010) reported

    @VodafoneUK This is a huge problem! You downplay it as if what is left will cover for this gap of service. It won’t. Had you asked any of us in London, we would have instantly told you otherwise. How can we file this as a formal complaint for a review of the decision by your management?

  • DomCorleonRT
    🇸🇻 DomCorleon (@DomCorleonRT) reported

    @VodafoneUK Hey! My broadband stopped working 2 hours ago. Restart, factory reset....no luck. And your website chat seems to be down as well. What's up?

  • Delhi_Junta
    Wah Delhi (@Delhi_Junta) reported

    Dear @VodafoneUK I had requested for a new broadband Account Number: 7062715254 Order Number: WEB-0001000014000464 , the install team asking BT 's help for the last mile connectivity. but i do not know what needs to be done. please help i have already waited for 10 days 😵‍💫😵‍💫😵‍💫

  • LeonWill84
    Leon Williams (@LeonWill84) reported

    @VodafoneUK what’s going on with your network? Calls won’t ring out and then random phone numbers ringing me to say I have had a missed call from you??????

  • RyanRei88483582
    Ryan Reid 🏳️‍🌈🏳️‍🌈 (@RyanRei88483582) reported

    Edit: noticed the screenshot had my bank details on it, @VodafoneUK Hi I need some help, I’m trying to pay for my bill but the app is saying I have paid for it already when I haven’t, my bank app says I was charged but then the money was returned

  • Delhi_Junta
    Wah Delhi (@Delhi_Junta) reported

    i have already called ur customer support without any luck @VodafoneUK

  • RichardHilsley
    Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK Rang them they keep putting phone down saying they can’t discuss account as with ombudsman but ombudsman won’t discuss with out me having a letter this is simply a paper trail