Vodafone Outage Report in Sutton, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Arran
(@Azza3k) reported
@VodafoneUK wasted hour and a half online talking to one of your advisers about upgrading got to the last bit to then be told I needed to update my Id which would take 24hours. I’ve been a customer of yours for over 6 years and this was ridiculous. Never had to do this before.
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Gavin
(@GavinBowles_) reported
@VodafoneUK what’s going on with your data?! Can’t connect to anything! This is unacceptable and another let down!
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Steve
(@stevecooke__) reported
@VodafoneUK Your staff are definitely not trained to deal with a complaint or have any interest in helping customers. Apparently I can’t speak to customer relations until my services are live, which isn’t going to happen.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling
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James
(@Flat_Earth_Mom) reported
@VodafoneUK absolute worst customer service it’s impossible to do anything, I just want to cancel my service.
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Gina Headden 💙
(@gmdfreelance) reported
So on hold now with no comment back from @VodafoneUK complaints for almost 1 hour - call so far including wait time 1.5 hours - & that’s on top of 2 hours + this morning, everyone promising to fix the problem & up until this point dumping me onto someone else 🤬. C’mon - step up.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK First part I would go with the latter cuz they legit don't care. I see but certainly there are alternatives to surfline without coverage issues no?
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Drvmroll
(@Drvmroll) reported
@Ovmar_ @VodafoneGhana @VodafoneUK Bro!! I kid you not! Fibre Broadband. And someone from there told me its cuz “Theres a lot of people using it now”. I rly dont get how thats my issue. Have a limit of people than can purchase it then if you know going over a certain will cause slower speeds.
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Peter Milburn
(@PeterJMilburn) reported
@VodafoneUK Don’t wish to mess about with an automated service. Please send an email address I can respond to. You have the details.
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Nate The Scot ⚫️⚪️💜
(@DayNate89) reported
@VodafoneUK Will do thanks. Seems the signal has been switching from "3G" to "LTE" and with 3G it caps at like 2mbps but with LTE it goes up to the full 40-50... not sure what the cause of that is but hopefully it smoothes out soon.