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Vodafone outages and service status in Sutton, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • judobob
    Bob Challis (@judobob) reported from Cambridgeshire, England

    @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

  • JennySheltonCam
    Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England

    @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

  • Soberlyrunning
    Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England

    @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

  • cookknitwine
    crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England

    @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

  • krokosh
    Stephen Crocker (@krokosh) reported from Cambridgeshire, England

    Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England

    @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

  • gwhogoestogigs
    Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

  • Buzzmarcroft
    Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England

    @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Cambridgeshire, England

    @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

  • elymusic1
    Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • philipe_phlop
    Phil (@philipe_phlop) reported from Soham, England

    @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyArsenal17
    Andrew 🍻 (@AndyArsenal17) reported

    Hi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.

  • RedsfanJD
    RedJD77-78-81-84-05-19 (@RedsfanJD) reported

    @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

  • efe_efe
    Sedat Efe (@efe_efe) reported

    @VodafoneDestek Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

  • Analyst_Sid7
    Sidharth Suresh (@Analyst_Sid7) reported

    @VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.

  • heyDEVNARAYAN
    DEV NARAYAN (@heyDEVNARAYAN) reported

    Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

  • ClairVDE
    Claire (@ClairVDE) reported

    @VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?

  • xcetveli
    DiKey (@xcetveli) reported

    @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

  • HelloPurgatory
    Hello Purgatory (@HelloPurgatory) reported

    @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

  • CityFibre
    CityFibre (@CityFibre) reported

    @hollymorgs @VodafoneUK Sorry to hear about the trouble your father has been having with his installation. Since the service is with Vodafone, they are responsible for managing and scheduling all installation appointments. Please continue to coordinate directly with them to get this resolved. Thank you.

  • GTStevie46
    Stevie G (@GTStevie46) reported

    @VodafoneUK load of wankers taken my money without asking your customer service is shocking taken money twice in a week