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Vodafone Outage Report in Sutton, Cambridgeshire, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • gwhogoestogigs
    Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

  • judobob
    Bob Challis (@judobob) reported from Cambridgeshire, England

    @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Cambridgeshire, England

    @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

  • Buzzmarcroft
    Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England

    @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

  • elymusic1
    Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England

    @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

  • krokosh
    Stephen Crocker (@krokosh) reported from Cambridgeshire, England

    Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jennings_o
    Oliver Jennings (@jennings_o) reported

    @VodafoneUK Can anyone explain to me why the service/coverage in Barnet is getting worse? This has been going on for roughly a month and over the last couple of days it’s been pretty much non existent! #Vodafone #Vodafonedown

  • MSolrock
    Martin Solrock⛓️🕸️ (@MSolrock) reported

    @VodafoneUK after two and a half hours of holding, I get through to an operator most likely working from home with a bad signal. Then they loose connection. Why do you they not call you back? Do I have call back and hold or can someone arrange to call me?

  • Silverlynnb
    Lynn Bulka (@Silverlynnb) reported

    @VodafoneUK Yes but what happens when your Wi-Fi isn’t very good in your area either. It’s why I actually got sure signal in the first place

  • DanSalmon
    Dan Salmon (@DanSalmon) reported

    @VodafoneUK can you please tell me how to ring through and get DIRECTLY connected to our Small Business team? Your automated voice sentry won't let me speak to a human. Wasting 30 mins bouncing around consumer departments EVERY time we ring. #FAIL

  • Motty123456
    Steve (@Motty123456) reported

    @O2 just arrived in your empty shop to be told I'm 20th in a vitual queue...never mind I was treated properly by @VodafoneUK so moved to them.

  • Decrementis1
    Decrementis (@Decrementis1) reported

    @VodafoneUK Yes ty. Odd that both lines went down to a similar hardware issue considering they're both different makes

  • LLCoolConor
    Conor (@LLCoolConor) reported

    @VodafoneUK When are you going to address the data connection issues? They have been happening since before the facebook outage and are still happening. This is surely unrelated.

  • Davies43648358
    Lee Davies (@Davies43648358) reported

    @VodafoneUK I had to stay at work for an extra 2 hours to get through to you to reconnect my service. I still havent sorted the new phone out because one of the departments closed at 8pm. Someone is calling me tomorrow evening to sort the new phone and tariff out

  • hayleyl_x
    Hayley💫 (@hayleyl_x) reported

    @VodafoneUK I'd appreciate it if you could sort your ****** lines out so i can actually speak to someone regarding my email I've received from yourselves, instead of talking to a stupid automated person repeating myself 100 times.

  • geomanzilch
    geoman (@geomanzilch) reported

    @VodafoneUK I've been paying for 5g since February and have never seen it once! Lucky to get 4g and even then, signal is unreliable.