Vodafone Outage Report in Sutton, Cambridgeshire, England
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Problems in the last 24 hours in Sutton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Stephen Crocker (@krokosh) reported from Cambridgeshire, EnglandCurrently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Phil (@philipe_phlop) reported from Soham, England@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Crick (@SarahCrick_) reported from Wilburton, EnglandWhy do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Bob Challis (@judobob) reported from Cambridgeshire, England@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Manners-Bell 🇬🇧🇺🇦 (@jmannersbell) reportedJust spent 1 hour 45 minutes trying to cancel @VodafoneUK account - work my way down from 45 to 2 on the ‘chat bot’ and then restarts at 45. Staggeringly bad customer service
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Maxine (@maxilena) reportedWeek 3 of trying to connect to @VodafoneUK one number plan. I have called 17 times with the average call being 1 hour , approximately 5 sorrys per call and all ended with I promise you will be connected within 24 hours. THIS IS NOT GOOD CUSTOMER SERVICE! Still not connected😡😤🤯
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Maxine (@maxilena) reported@VodafoneUK I’m sorry but I don’t have a free hour to text all that I have said time and time again to your so called customer service team. I sent a DM with the number I have an issue with . Please read the notes on your system.
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Me (@hey_j9) reported@VodafoneUK the Donald Russel link is broken on the rewards page, it takes you to an expired page. Is there another link that can be used?
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Angela Dunn (@Angela_Dunn1) reported@VodafoneUK Had an email to say my new device contract and plan have been cancelled. Can’t get through to anyone via the chat function or on the phone. Can you help asap please?
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La reina and myla-blue 💕 (@ladyjade17) reported@VodafoneUK you guys seriously need to fix things pay over the odds every month for the worst service ...🆘 help me
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Jade Pearce (@pea97164687) reported@VodafoneUK 4th day without internet and no information on when Cityfibre to repair an external fault. Absolute awful process between Vodafone cityfibre and customer as zero communication, just spending hours on chat and getting nowhere. I pay for a pro package, for what???
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Spectre (@Spectre223) reportedAnother day wasting my holiday allowance because @ThreeUK 's dogturd 4G internet is down (again) and stops me working. What really twists the knife is we're only still using that crap because @VodafoneUK are three weeks overdue for our fibre activation. Great start to the week 🙃
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k (@plumpotatoe5) reported@VodafoneUK Thank you guys. Stand out service. What a joke
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Cghv (@solefootman) reported@VodafoneUK I’m paying 30 a month for this ****