Vodafone outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

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Vodafone Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Victoria Greenhill (@vgreenhill) reported 3 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Victoria Greenhill (@vgreenhill) reported 13 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  Stephen Crocker (@krokosh) reported 15 minutes ago from Cambridgeshire, England

  Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

• 
  Anita North (@NittyNorth) reported 18 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Rebecca May (@gwhogoestogigs) reported 18 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  cantab77 (@Cantabulous1) reported 19 minutes ago from Cambridgeshire, England

  @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

• 
  Bob Challis (@judobob) reported 20 minutes ago from Cambridgeshire, England

  @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

• 
  Jonathan Whiteland (@chailey_) reported 25 minutes ago from Cambridgeshire, England

  @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 27 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Scaleout-Sausage (@Buzzmarcroft) reported 55 minutes ago from Yelling, England

  @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maciej Olejniczak (@MaciejSaving69) reported 6 minutes ago

  Vodafone lost my 5y old number messed up, assign 2 number to one sim and can't resolve issue 6h on the phone with them no luck @VodafoneUK @MoneyTelegraph

• 
  Creventa (@creventa) reported 6 minutes ago

  @TheReturnOfLCF @VodafoneUK @ee call centre staff nearly all WFH from home now, have done since about 2 weeks into April 2020. They are bang on with support and don't suffer from such issues. Being as they are a communications technology company and all that.

• 
  Paul Kent (@TroiaBeach99) reported 9 minutes ago

  @VodafoneUK will someone please pick up the phone. One of your advisors has created a new address on the system for me but should not have done so . Been with you guys 15 years and never moved. Now it is blocking me from accessing my account, getting upgrades everything.

• 
  Ulf Reinhard 🗽 (@ThatchersArmy) reported 11 minutes ago

  Has Boris Johnson taken over @VodafoneUK ? I’ve never known such incompetence!!

• 
  Gavin Munn (@gavinmunn) reported 13 minutes ago

  @VodafoneUK @CityFibre Router and box fitted by an engineer in my flat yesterday. Was told a problem with the city fibre coming into the large green box outside. Reported it. Today I’m told my order has been cancelled. By MISTAKE! New apt. Made for 31st!! WTF?

• 
  Oliver Killick 🇺🇦 (@makeitwithmilc) reported 15 minutes ago

  Been with @VodafoneUK since 2009. Just moved to @giffgaff and am getting 14 times the data for half the price. Voda have really stopped giving a **** about their customers.

• 
  Tom (@tbrayne) reported 15 minutes ago

  @VodafoneUK Already on the line with one of your customer service staff for the 5th/6th time. No resolution each time I call

• 
  Joseph O'Brien (@Irishdoheny) reported 18 minutes ago

  @VodafoneUK Spent about an 1 hour & a half onto customer care today for a explanation of why I can't ring this number as part of my big value bundle. 3 different explanations & I still can't call this number. I'm able to call other numbers no problem.

• 
  Lin Foxhall (@LinFoxhall) reported 20 minutes ago

  @VodafoneUK is the internet down in Co.Durham DL13 3PD?

• 
  Amar (@Amar09571149) reported 21 minutes ago

  @VodafoneUK best Worst broadband provider. Every advisor tells you something different and puts you in a different queue. Wasted hours on chats to **** Tobi and on calls.