Vodafone Outage Report in Sutton, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Vodafone
Vodafone is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: March and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Karimbo
(@karimmboww) reported
@VodafoneUK but sorry because we’ve been giving you empty promises and we never called back for an entire year, your contract has been disconnected for over 90 days and we can’t do anything about it. So we ****** you and we’re not even sorry we did it. Suit yourself....
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Jenn ✨ ⋆
(@JennieLy) reported
@VodafoneUK hi! I upgraded my contact yesterday and got an email confirming my nee handset it not my new plan or when it would start? Can you help?
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dan
(@dantheman19970) reported
@VodafoneUK Sorry I mange to speak to someone in the prime contact team they looking in to my issue :)
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Emma
(@EmmaS_1989) reported
@VodafoneUK Hi, my case was escalated to another team on Wednesday and I was told that I would have heard what is going to happen, yesterday, but I’ve heard nothing. Can you help me? Thanks!
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Karimbo
(@karimmboww) reported
@VodafoneUK your customer relations department and the people handling complaints are utterly disgusting. You provide and exceptionally sickening services that is based on inconveniencing people, screwing them over and getting them stuck in a situation to eventually rip them off!
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Claire Hachem
(@ClaireHachem) reported
@VodafoneUK what a bad service I received. You have direct debit with me and you mark my payment as missed so you damaged my credit report!!! Complaining and filing an official investigation into this
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Steve Martin
(@XmoSteve) reported
from
Maidstone, England
@VodafoneUK Steven Martin, 01622688661 no signal at all
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Emma Barnes
(@emmaskitchen6) reported
@VodafoneUK my children have been unable to homeschool for over a week due to your incompetence at solving the issue on our broadband and both the properties on our account! Your customer service has been appalling!
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Karimbo
(@karimmboww) reported
@VodafoneUK You have been investigating an issue with my account since Feb 2020. I spoke to over 80 people, spent at least 2 hours on each call. Every call someone promises with a call back but they never do, so i call back again and spent another 2 hours on the phone! Until..tbc
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Laura
(@LAURABond1810) reported
Absolutely Disgusted by @VodafoneUK customer services I work as a carer @VodafoneUK refused to give me a NUK that I need for my phone but kept giving me NUC that doesn't work I need an Network control key (NUK) I have got work tomorrow without a working mobile