Vodafone Outage Report in Sutton, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Vodafone
Vodafone is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jim E
(@marinejimbo) reported
@VodafoneUK it seems your Online Customer Services is down, and your customer services phone is unavailable! Are you aware of this?
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Hannah ⚔
(@Hannahh182) reported
Our internet has completely gone off and won’t come back on 😭 help @VodafoneUK
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Jean-Claude Alibaba-Juancker
(@JuanckersGhost) reported
Are @VodafoneUK stopping European roaming next week? I heard it from @Andrew_Adonis What a crock of ****, what a bunch of w@nkers
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Pablissimo
(@pcmclaughlin) reported
from
Sion Mills, Northern Ireland
@CPWTweets told @VodafoneUK (who can’t fix it) to disconnect my SIM yesterday - why? #incompetent Next, @dpd_support should have delivered new SIM today but didn’t. I care for my elderly mother, I’ve no phone for her to call. What will you all do tomorrow to help me?
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Protect our planet
(@cureyourselff) reported
@VodafoneUK terrible service your workers have no knowledge what so ever! So disappointed cant even speak to someone who can actually help!
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Will Honeywood
(@willhoneywood) reported
@aaronallison97 @VodafoneUK I’ve heard TalkTalk are quite good? Functioning customer service as well
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wissychraddle
(@wissychraddle) reported
@VodafoneUK what on earth is going on with the broadband today. Mrs working from home lost half a day trying to reset the router and troubleshoot. All it would have taken was a message to users to notify there was an issue. Internet still down at 21:40. What am I paying you for?
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PhilSnow #ScumMedia 🦊#AllLivesMatter
(@P3llSnow09) reported
@JuanckersGhost @VodafoneUK @Andrew_Adonis lve left vodashite worse network in history
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Miss Black Reign
(@missblackreign1) reported
@ivanahyde_ @VodafoneUK I had no end of problems with these idiots
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Jim E
(@marinejimbo) reported
@VodafoneUK Hello James thanks for reaching out. So I'm on night shift, i need my phone and I've no service nor is the account recognised. Ideally, i need to speak to someone, as all other avenues have been exhausted...