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Vodafone outages and service status in Sutton, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • gwhogoestogigs
    Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

  • elymusic1
    Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • judobob
    Bob Challis (@judobob) reported from Cambridgeshire, England

    @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • JennySheltonCam
    Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England

    @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England

    @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • Buzzmarcroft
    Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England

    @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

  • krokosh
    Stephen Crocker (@krokosh) reported from Cambridgeshire, England

    Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

  • Soberlyrunning
    Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England

    @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

  • cookknitwine
    crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England

    @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Cambridgeshire, England

    @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

  • philipe_phlop
    Phil (@philipe_phlop) reported from Soham, England

    @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieAdStories
    Jamie A (@JamieAdStories) reported

    I am so fed up with @VodafoneUK as they are really rubbish when it comes to broadband and providing a contact to deal with problems.

  • mwmufc
    Martyn Wade (@mwmufc) reported

    @VodafoneUK Currently 9 days into new contract and still no service. Numerous hours of phonecalls and trip to shop and still no sign of getting what i've paid for. Surely this is unacceptable @Ofcom @CommsOmbudsman. How do I get what I've paid for when vodafone refuse to provide.

  • davebrady22
    Dave Brady (@davebrady22) reported

    @VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?

  • bethroberts14x
    Beth (@bethroberts14x) reported

    @tiktok_uk the tiktok automated response is telling me to take this up with my bank/account the charges were made on, which would be @VodafoneUK but they won’t help me either

  • _MartynStacey
    MS (@_MartynStacey) reported

    @VodafoneUK @vodafone has terrible customer service

  • jonie1303
    jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported

    @MartinSLewis I have I moved to @lebara from @VodafoneUK this week. Vodafone didn't offer a good deal so now I am paying £3 a month for 3 months then £7 a month thereafter Saving £7 a month. My number moved over without any issues

  • WailZch
    Wail Zch (@WailZch) reported

    @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

  • ftse123
    Shana (@ftse123) reported

    @VodafoneUK I’ve just spent 55 minutes being put on hold by your incompetent C/S and then cut off! Am am eligible for 6mths free Discovery+ offer but when I sign up for it it says I am not a ‘pay monthly’ customer. I AM A PAY MONTHLY CUSTOMER!

  • mattfinnedwards
    Matt Finn Edwards (@mattfinnedwards) reported

    Hey @VodafoneUK is it a deliberate choice to not answer a question and try to end support chats early for reoccurring issues that you keep pretending don't exist? Is that why your Share Feedback link doesn't work as you already know #broadband #terribleservice

  • mikeybhoy01
    DMikeyD (@mikeybhoy01) reported

    @Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.