Vodafone outages and service status in Stonehaven, Scotland

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stonehaven, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

• 
  🅻🅰🆄🆁🅰 (@Iam_ladyinred) reported 23 minutes ago from Laurencekirk, Scotland

  @VodafoneUK working from home would be a whole lot easier if I had a phone signal 😡

• 
  Hannah McIntosh (@hannahalison_) reported 41 minutes ago from Cove, Scotland

  @VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?

• 
  Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported 53 minutes ago from Inverbervie, Scotland

  @mydebtadventure @VodafoneUK I dont want or need their services, Vodafone is so hard to contact, ive tried for last 2 months finally got through today and lady I was speaking with sounded like a broken record. No help at all.

• 
  Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported 57 minutes ago from Inverbervie, Scotland

  Yes **** like this is pushing me to the edge. All @VodafoneUK are intrested in is getting me deeper into debt, if I cant afford it now how do they expect me to pay £107 + arrangement to clear debt. Thanks for nothing.

• 
  Stewart smith (@Stewrocks_1919) reported 57 minutes ago from Laurencekirk, Scotland

  @VodafoneUK worst service I’ve ever had in over 25 years. Do people not exist anymore, texting, bots, but no communication from a communication company @ofgem

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moi (@YewneekPhoto) reported 7 minutes ago

  @VodafoneUK have you got anyone in the UK I can speak to? Actually call, speak, voice? I cannot undertand the heavy accents of your retentions teams and it clearly is bad for your business. A human would be nice.

• 
  Womaning (@thebarricade3) reported 9 minutes ago

  @athleticsmad41 @IsntWorkingPod @VodafoneUK Then he'll claim discrimination 'as trans' when he's sacked for poor performance/conduct.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 12 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  maybe: diana 🌞 (@classicdiana) reported 15 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 16 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?

• 
  Delwar Ullah (@Sheffield128) reported 17 minutes ago

  @VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.

• 
  Helen Woolf (@helenwoolf2) reported 21 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  AM (@itsmeitsmeandy) reported 21 minutes ago

  @VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank

• 
  Neutral Bystander (@NeutralB99631) reported 22 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 24 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.