Vodafone outages and service status in Stonehaven, Scotland

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stonehaven, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

• 
  Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported 4 minutes ago from Inverbervie, Scotland

  @mydebtadventure @VodafoneUK I dont want or need their services, Vodafone is so hard to contact, ive tried for last 2 months finally got through today and lady I was speaking with sounded like a broken record. No help at all.

• 
  🅻🅰🆄🆁🅰 (@Iam_ladyinred) reported 14 minutes ago from Laurencekirk, Scotland

  @VodafoneUK working from home would be a whole lot easier if I had a phone signal 😡

• 
  Stewart smith (@Stewrocks_1919) reported 35 minutes ago from Laurencekirk, Scotland

  @VodafoneUK worst service I’ve ever had in over 25 years. Do people not exist anymore, texting, bots, but no communication from a communication company @ofgem

• 
  Hannah McIntosh (@hannahalison_) reported 44 minutes ago from Cove, Scotland

  @VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?

• 
  Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported 53 minutes ago from Inverbervie, Scotland

  Yes **** like this is pushing me to the edge. All @VodafoneUK are intrested in is getting me deeper into debt, if I cant afford it now how do they expect me to pay £107 + arrangement to clear debt. Thanks for nothing.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Barnsey (@BarnseyChr77489) reported 47 seconds ago

  @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  🍀 Tara 🐢 (@tara1966) reported 3 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  BozBey (@BozBey58) reported 5 minutes ago

  @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 6 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  Eva Annamarie Offord (@eva_offord) reported 8 minutes ago

  @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

• 
  Giacomo Burrasca 🇮🇹 (@monkeyinawalnut) reported 8 minutes ago

  Well played @VodafoneUK Trying to enable roaming for my daughter whilst she is Spain has now lost you a customer. Terrible customer service

• 
  brendan (@kegger1664) reported 10 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  ANTIQUE ASSASSINS (@AntiqueA38495) reported 15 minutes ago

  @VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”

• 
  Delwar Ullah (@Sheffield128) reported 16 minutes ago

  @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

• 
  Mr O (@mikel_funky) reported 17 minutes ago

  @VodafoneUK can you fix the ****** internet on your broadband FFS