Vodafone outages and service status in South Brent, England

Problems in the last 24 hours in South Brent, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Brent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near South Brent, England

Latest outage, problems and issue reports in South Brent and nearby locations:

• 
  IJN (@IJN3) reported 12 minutes ago from Plympton, England

  @benjaminshearn @VodafoneUK Mate I was in a hotel in Newbury a few years ago and I listened to their staff enjoying their colleagues stories about customer complaints. I cancelled my account the same week.

• 
  Joe Draper (@draperjoe) reported 41 minutes ago from Ashburton, England

  @VodafoneUK You need to take down your TV adds with iPhone 11 (as you don’t have any!!)I ordered one with new contract over 3 weeks ago and was told I’ll have it in 1 to 2 days, then emailed out of stock, still waiting and now going away for a couple of weeks!!

• 
  Jedi Knight (@jediknight1971) reported 49 minutes ago from Plymstock, England

  @VodafoneUK called customer service to sort a problem out, 5th phone call and still not sorted #nothappy

• 
  Rob moore🥩🥩🍺🍺 (@gonzrob71) reported 53 minutes ago from Lee Mill Bridge, England

  @foden_man No picks coming through think there’s a problem with @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirstie Allsopp (@KirstieMAllsopp) reported 5 minutes ago

  Anyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Neutral Bystander (@NeutralB99631) reported 6 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  ck (@ck2012US) reported 9 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

• 
  Holly (@Holly_Radcliffe) reported 9 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 9 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.

• 
  Mark Davies (@_MarkD) reported 10 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  brendan (@kegger1664) reported 10 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 10 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  Simon Winstanley (@Winclouduk) reported 13 minutes ago

  @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company