Vodafone outages and service status in Shoreham-by-Sea, England
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- Vodafone generated 0 outage signals in the last 24 hours around Shoreham-by-Sea, including 0 direct reports.
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Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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David Chilton デイヴィッド (@DavidAChilton) reported from Worthing, England@VodafoneUK no broadband and your phone help line timed out. What do we do next?!
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Jo Bishop BA hons (@Jobish7) reported from Woodingdean, England@VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.
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Marc McKenna-Coles © (he/him) #BLM (@marcmc77) reported from Brighton and Hove, England@N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?
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RYAN BURNETT (@iamryanburnett) reported from Hove, EnglandHi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.
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robert leahy (@leahy792) reported from Hove, England@VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!
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BlacksTTer (@BlacksTTer) reported from Worthing, EnglandI never realised how bad a telecoms operator could be until I discovered @VodafoneUK
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Cabin Crew Zach (@ZacharyStarr27) reported from Henfield, England@VodafoneUK A credit was meant to be added to my last 2 bills for a error on your part which has not happened and I can't get hold of anyone to rectify Now having to complain about my complaint 🙄
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Jordan Pryor (@JordanPryor44) reported from Saltdean, England@VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.
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BlacksTTer (@BlacksTTer) reported from Worthing, England@VodafoneUK use their extraordinarily lax, self defined SLAs as a means to weasel out of any reasonable customer expectations.
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James Pryor (@Pryor_27) reported from Brighton and Hove, EnglandHi @VodafoneUK is there a problem with 4G in Brighton area? Been twitchy all day.
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BlacksTTer (@BlacksTTer) reported from Worthing, EnglandAnother 24 hours and @VodafoneUK have continued their journey of crap customer service by letting me down yet again. Expect the same tomorrow.
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Nigel Jones (@planetf1) reported from Worthing, England@VodafoneUK also noticed you got rid of ability to report coverage issues in app
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Russell Macdonald (@russmacdonald) reported from Sompting, England@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England@VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.
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FreeByTheSea 🌊 (@LarsenDisney) reported from West Blatchington, England@Bedda86 @VodafoneUK Can you cancel in a contract if they increase it? @VodafoneUK ? Can you tell me please? I’ve been trying to contact you all day 🙄
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Reece Thompson (@Reece_T92) reported from Brighton and Hove, England@VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help
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Gary Franklin (@garyfranklin) reported from Sompting, England@VodafoneUK @networkrail Very poor signal strength and my Pure Signal has failed.
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BlacksTTer (@BlacksTTer) reported from Worthing, England@VodafoneUK claim that to network unlock a phone, they need to contact the manufacturer to release the device. This is a barefaced lie.
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Travel Nick 📻 🇺🇦 (@TravelNick1) reported from Worthing, EnglandHas anybody else found that recently @VodafoneUK broadband routers keep messing around? I've always had a good WiFi service at home, but in the last week my phone keeps dropping off saying 'Couldn't authenticate connection'. This has never happened before.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Del (@DeloresWhi50682) reported@MichelleBeckett @SkyUK @VodafoneUK They insisted I sent all the equipment back immediately, just what you need to be doing when you have a matter of weeks left with your dad who lives a 200 mile round trip away. I will never darken their doors again!
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Gary Stafford (@staffordgary) reported@VodafoneUK why are my customers receiving a voice message that I deleted last year telling people I’m on holiday until 8th September? I have had support remove voice message service and re add it, I’ve deleted all messages, including the option to record my own message.
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Kartikay Maloo (@maloo_kartikay) reportedWhat a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK
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Harry Singh (@HarrySi58712694) reported@VodafoneUK Heads up to anyone using Vodafone, anyone who gets a phone call from +44 20 8073 0971, be cautious, they are scammers who will imply you need a new SIM, I spotted the signs so averted any issues but others may fall for it.
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2
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Release the files (@Ftheorangetwat) reported@MichelleBeckett @SkyUK @VodafoneUK I’ve heard a glut of similar issues like this in the last week! Shame because Virgin flights are our absolute go-to because of their quality and service. Would be good if those levels were carried through all businesses that carry the same name.
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rowey_brolga (@Rowey_brolga) reported@MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again
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Alastair Herbison (@herbie_belfast) reported@Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at
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dela misses bangtannies (@gagathv) reported@laticssamuala @VodafoneUK glad this is a nationwide thing not just a me thing! It’s been down about 20 mins here