Vodafone Outage in Shoreham-by-Sea, West Sussex, England

@VodafoneUK please sort your shit out with all these technical difficulties on your website! It’s driving me insane!

@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

Appalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.

@VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.

@VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts

@VodafoneUK I'd treat my mum cos she pays my Vodafone bill every month

@VodafoneUK also noticed you got rid of ability to report coverage issues in app

@VodafoneUK noticed rather poor reception Indoors at Romany Rd, Worthing, BN13 3DL . Only Edge. Occasional flicker of 1bar 3/4g. Was Same a few months back. Probably fairly localised

@VodafoneUK you nee to sort your #brighton store out! Over a hour to swap a phone and a very unhelpful representative. #rude #unhelpful #onherphone

@VodafoneUK Have sent the details. We have hard wired everything in as advised but our smart tv just keeps loading and internet is dropping out constantly on all devices. Never had a problem with other internet providers previously.

@VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling

@VodafoneUK @networkrail Very poor signal strength and my Pure Signal has failed.

@VodafoneUK unbelievable, been without internet since Thursday with the usual I.T. reboot & socket check before the true issue is told: junction box issue! Still nothing fixed by 9pm 5 days later!

@VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

@productoven @VodafoneUK Credit where it's due, the signal, speed and deal I have I *do* think is good. The consumer-facing web is a car-crash though, and the Twitter team is pointless since they mostly just point you to a web page to register details there anyway!

@productoven @VodafoneUK Wasting your breathe Leo. Vodafone customer portal is one of the worst I've seen, and it's had no meaningful (consumer) change in years.

@VodafoneUK I’ve been a good customer for over 20 years and don’t expect to get treated like you don’t care Avenue if you actually don’t. I’ve been told I can’t close my account for 48 hours but after that you’ve lost me forever.

Moving to @O2 after being with @vodafoneuk for the past few years has been one worst mistakes. Even when data is working its patch and much slower. Can’t wait for my year contract to end

@VodafoneUK says my number isn't a Vodafone number yet been a Vodafone customer for 10 year!!!😡

Don’t ever use @VodafoneUK if you ever want to talk your network on the phone 😂😂

@VodafoneUK terrible customer service again this week! Two separate customer service advisors promised follow up phone calls this week about an ongoing billing problem and neither phoned. Can you sort this please - seriously unimpressed

Oh @VodafoneUK your customer service has been somewhat rubbish this morning. Took an hour to solve an issue that I had been told was sorted last month #disappointed

@VodafoneUK what a joke the customer service online dealt with 6 different operators waste of time now looking st other providers 😡#shutservice

🚨 BORING TWEET 🚨 Hi @VodafoneUK. Tried to pay my bill by phone, but your payment system is down. Tried to login online, but the website is down. Tried to use your online chat, but everyone seems to be on a coffee break. Tried the app, but it’s not loading. Just a FYI really.

@VodafoneUK has to have the worst customer service. After 2 months of me sending pictures, countless calls going in to stores to sort a lost payment lost by Vodafone I get “ah we’ve found it thanks bye.”

@VodafoneUK Why is it your service is so expensive and yet coverage so poor? Constantly having to piggyback on my wife’s EE service. My contract is up in October; can I give two months notice to leave you today?

Inforrmation board problems: @Gatwick_Airport - @VodafoneUK say its engineers are working hard to fix a damaged fibre cable 'as quickly as possible'.

The service from @VodafoneUK has been awful. Never known anything like it.

@VodafoneUK Every time I hear the name Nelson Mandela, all I hear is Del Trotter saying Nelson Mandela House. Bad bad bad

@JDS0071 @VodafoneUK Lost service around 11pm yesterday. Still waiting. Will carry to another provider tomorrow morning if it’s still not fixed

@VodafoneUK Thanks for the DM with the formal complaint form, Gem. Will fill in and send back. 3 contracts you have lost today, so anyone out there wanting to switch to Vodafone, I would recommend they don't unless they want shocking service and verbal abuse if they complain.

So @VodafoneUK told me the network issue that’s meant no signal since 11pm could be fixed if I went to their shop. Just been in to be told ‘oh yeah technical team will tell you to do that but it won’t make a difference, we don’t know when it’ll be sorted’. Some customer service!

Thanks @VodafoneUK for leaving me completely stranded in Africa. After repeated visits to the store triple checking I could use my phone straight off the plane I was GUARANTEED usage. Absolutely nothing. Stranded with no signal. Luckily I didn’t rely. Contract OVER. Lying thieves

Never known a bigger pain in the arse then trying to get someone to help you at @VodafoneUK 5 calls and not one person can actually help me

@VodafoneUK Can is speak to someone rather than the automated DMs you use. It's as much as a joke as your automated phone service. Will be moving to EE or O2 soon.

Waited FIFTEEN minutes only to be told that I was lied to and that they wouldn’t be able to help. Despite asking if they could ring on my behalf in store to explain the situation, I was told no. @VodafoneUK I’ve been tweeting about this all day & no response from you at all.

Bravo to @VodafoneUK once again. I Cancelled my phone contract 3 months ago..at the 3rd time of asking may I add. And now iv been billed on a ‘rolling contract’ for past 2 months which I shouldn’t have and they’re now claiming I never give them 30 days notice. Absolute joke

@VodafoneUK Sent you a DM, had no service 90% of time since 8am yesterday. Awaiting important phone calls! Please sort it out!

@Vodafonein @vodafoneuk any person with some shame in this company please go through your worst network in National capital region