Vodafone outages and service status in Shoreham-by-Sea, England
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- Vodafone generated 0 outage signals in the last 24 hours around Shoreham-by-Sea, including 0 direct reports.
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Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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BlacksTTer (@BlacksTTer) reported from Worthing, England@VodafoneUK use their extraordinarily lax, self defined SLAs as a means to weasel out of any reasonable customer expectations.
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David Chilton デイヴィッド (@DavidAChilton) reported from Worthing, England@VodafoneUK no broadband and your phone help line timed out. What do we do next?!
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BlacksTTer (@BlacksTTer) reported from Worthing, EnglandI never realised how bad a telecoms operator could be until I discovered @VodafoneUK
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Jo Bishop BA hons (@Jobish7) reported from Woodingdean, England@VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.
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SReffs🕷🇬🇧🇺🇦🇪🇺 (@SReffs) reported from Worthing, England@brightonsnapper @VodafoneUK When I told them I was leaving them for GIFF GAFF after 25 years, they offered me a 50p per month discount as a valued customer. I laughed out loud. I am very happy with GIFF GAFF.
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robert leahy (@leahy792) reported from Hove, England@VodafoneUK on hold for 30 minutes then to be told they cannot hear because of a problem their end disgusting customer service if it can be called that can’t wait to leave !!!
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Lord Baldry (@Lord_Baldry) reported from Brighton and Hove, England@VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.
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DCHassocks #FBPE (@dchassocks) reported from Wivelsfield Green, EnglandI wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!
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James Sinfield (@JamesSinfield) reported from Brighton and Hove, England@VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.
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Reece Thompson (@Reece_T92) reported from Brighton and Hove, England@VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help
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Lord Baldry (@Lord_Baldry) reported from Brighton and Hove, England@VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?
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Andrew Roach (@roachphotouk) reported from Brighton and Hove, England@VodafoneUK unbelievable, been without internet since Thursday with the usual I.T. reboot & socket check before the true issue is told: junction box issue! Still nothing fixed by 9pm 5 days later!
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Robert (@RobertClayo1984) reported from Littlehampton, England@VodafoneUK still waiting for the £60 you took from my bank after I tried to top up online and YOUR platform said payment failed 4 times but still took the money out!! @AskNationwide I will be closing my account this week as you have been no help at all!!!
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Jordan Pryor (@JordanPryor44) reported from Saltdean, England@VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.
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BlacksTTer (@BlacksTTer) reported from Worthing, EnglandJust when you think @VodafoneUK can sink no further, they pull out all the stops and impress everyone with their appalling service.
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Ben Nuttall 🏳️🌈🚗⚡️ (@ben_nuttall_) reported from Hove, EnglandShock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!
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Marc McKenna-Coles © (he/him) #BLM (@marcmc77) reported from Brighton and Hove, England@N5JFY It is so sad that @VodafoneUK colleagues hold no compassion. My husband @HamishLord is dealing with his late uncles account and no one is willing to support - I would expect so much more from the organisation. #CustomerFirst ?
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Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England@VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.
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Ewok Queen (@ewokqueen) reported from Brighton and Hove, England@VodafoneUK #Feeltheconnection my arse. I’ve spent too long in my working day trying to get hold of you. Business lines need reviewing. Either get through to someone who can’t help, chat bots who can’t help. Useless
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FreeByTheSea 🌊 (@LarsenDisney) reported from West Blatchington, England@Bedda86 @VodafoneUK Can you cancel in a contract if they increase it? @VodafoneUK ? Can you tell me please? I’ve been trying to contact you all day 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone Group (@VodafoneGroup) reported@HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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Dann 🧜🏼♀️ (@DPB037) reported@VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.
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DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
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John Hundeslit (@JohnHundeslit) reported@VodafoneUK I try to cut out unnecessary noise from my life wherever possible. But 'service messages' like this are the bane of my life. I don't want to know if you've updated your terms of service, if you're about to bill me, or that you've got a 0% balance transfer offer available...
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Michael Berry (@michael91510009) reportedSeems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?
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Scott Padgett (@P17DGE) reportedDoes any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
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Deneuk12 (@deneuk1273642) reportedHow do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!!
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Martin Roberts (@M_AJ_Roberts) reported@VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services