Vodafone outages and service status in Shoreham-by-Sea, England

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shoreham-by-Sea, England

The most recent Vodafone outage reports came from the following cities: Brighton.

City	Problem Type	Report Time
Brighton	Phone	2 months ago
Brighton	Phone	4 months ago
Lancing	E-mail	4 months ago
Lancing	Wi-fi	5 months ago

Community Discussion

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Vodafone Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

• 
  DCHassocks #FBPE (@dchassocks) reported 35 seconds ago from Wivelsfield Green, England

  I wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!

• 
  Becca Waite (@BeccaxxW) reported 37 seconds ago from Burgess Hill, England

  @VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

• 
  JoJo Newman (@JoJoNewman) reported 9 minutes ago from Cowfold, England

  @VodafoneUK home broadband is down in RH13. Any ideas? 2 hours now - yes we have reset it and tried turning it off and on again

• 
  Jason Sensation (@thekinaton) reported 10 minutes ago from Brighton and Hove, England

  @brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

• 
  Simon Fenton (@simon_d_fenton) reported 11 minutes ago from Hassocks, England

  @VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.

• 
  Abi Edwards (@AbiEdwards57) reported 13 minutes ago from Saltdean, England

  @VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling

• 
  Nigel Jones (@planetf1) reported 15 minutes ago from Worthing, England

  @VodafoneUK also noticed you got rid of ability to report coverage issues in app

• 
  ＲＹＡＮ ＢＵＲＮＥＴＴ (@iamryanburnett) reported 16 minutes ago from Hove, England

  Hi @VodafoneUK. I’d like to discuss a few things with you over the phone but it doesn’t seem I’m allowed to speak with a human being on any of your customer service providers 🤖 Is this correct? Surely not.

• 
  Ewok Queen (@ewokqueen) reported 18 minutes ago from Brighton and Hove, England

  @VodafoneUK #Feeltheconnection my arse. I’ve spent too long in my working day trying to get hold of you. Business lines need reviewing. Either get through to someone who can’t help, chat bots who can’t help. Useless

• 
  BlacksTTer (@BlacksTTer) reported 20 minutes ago from Worthing, England

  @VodafoneUK claim that to network unlock a phone, they need to contact the manufacturer to release the device. This is a barefaced lie.

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 22 minutes ago from Brighton and Hove, England

  @VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.

• 
  Steve Wedd (@worldwidewedd) reported 25 minutes ago from Saltdean, England

  Power cut at home again. Can’t send help message to UKPN because content control has been imposed on my phone. @VodafoneUK CS recommend that I go to the UKPN website to seek aid. On a computer. In a power cut.

• 
  Mackem Exile 🇨🇵 (@choppy_1991) reported 33 minutes ago from Saltdean, England

  Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?

• 
  BlacksTTer (@BlacksTTer) reported 34 minutes ago from Worthing, England

  Another 24 hours and @VodafoneUK have continued their journey of crap customer service by letting me down yet again. Expect the same tomorrow.

• 
  alex shelton (@alexshelton1976) reported 49 minutes ago from Worthing, England

  @VodafoneUK lost for words how poor Vodafone service has been. Meant to install a phone line and broadband on 27th Oct for my elderly parents which failed. After lots of messing around attempted again today and failed. Lockdown with no landline or broadband and no resolution.

• 
  BlacksTTer (@BlacksTTer) reported 49 minutes ago from Worthing, England

  Looking forward to seeing how @VodafoneUK will let me down today.

• 
  Russell Macdonald (@russmacdonald) reported 50 minutes ago from Sompting, England

  @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

• 
  FreeByTheSea 🌊 (@LarsenDisney) reported 51 minutes ago from West Blatchington, England

  @Bedda86 @VodafoneUK Can you cancel in a contract if they increase it? @VodafoneUK ? Can you tell me please? I’ve been trying to contact you all day 🙄

• 
  Yorick Brown (@kciroy) reported 54 minutes ago from Hove, England

  Glad to say broadband is fixed! Too much rain it seems. now having issues with VPN blocking which I didn't have before but apparently Vodafone is notorious for. Good to have BB again but doesn't excuse neither @VodafoneUK and @OpenreachHelp having service status pages

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 54 minutes ago from Brighton and Hove, England

  @VodafoneUK i done a sim swap because the network wasn’t working for me and now I’m getting all these messages about new plans etc

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil DOWNTON (@Nei70Neil) reported 30 seconds ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid

• 
  BoB (@BoBaDobDobs) reported 1 minute ago

  @VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger

• 
  JuffaCake (@Jennife64067073) reported 5 minutes ago

  @EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.

• 
  Or Sassur (@Orsassur2) reported 6 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  LW (@Bredebeck) reported 8 minutes ago

  @sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK

• 
  Kate (@listentohere) reported 11 minutes ago

  @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

• 
  jean harris (@jeanharris0603) reported 16 minutes ago

  @Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK

• 
  freespeech (@openchatter) reported 17 minutes ago

  .@VodafoneUK claim they are spending £11bn on their network. I travelled over 50 miles from my home today and at all times the best data signal I got was “E”. If I could leave them tomorrow, I would. @Ofcom

• 
  Rob Carmichael (@robcarmichael2) reported 21 minutes ago

  @VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.

• 
  Brianlfc0210 (@brianlfc0210) reported 21 minutes ago

  @VodafoneUK Trying to report a stolen phone out of hours and your silly answering service keeps telling me your offices are closed. I know they are closed thats why im trying to ring the out of office number