Vodafone Outage in Littlehampton, West Sussex, England

@Ofcom being charged for 2 broadbands after being told by Vodafone on the phone to go to BT that I want to go with and they will do the exchange. @VodafoneUK are still charging me and won’t cancel. @BBCWatchdog #angrycustomer

@agribbenlisle @VodafoneUK I left @VodafoneUK after 10 years loyal custom and would never go back ever.

@VodafoneUK also noticed you got rid of ability to report coverage issues in app

@VodafoneUK noticed rather poor reception Indoors at Romany Rd, Worthing, BN13 3DL . Only Edge. Occasional flicker of 1bar 3/4g. Was Same a few months back. Probably fairly localised

@VodafoneUK My 4G/3G has not been working since Wednesday, it says it’s there next to the signal but nothing using internet works at all unless I’m on wifi, I’ve been in France & UK this last week & it’s not working in either, data and data roaming is switched on, please help!

@JoMorris_ @VodafoneUK Totally agree will be changing once all three phones and broadband are up. They are so rude and don’t actually care.

Well done @VodafoneUK for providing me with comfortably the worst upgrade offer I've ever had - the smartphone they gave me 5 years ago, paying £6 a month more and with half my current data allowance. Nice one. I think your churn rate will shortly be increasing somewhat.

@VodafoneUK can I suggest that it's not a good policy to suggest that a customer seeking an upgrade goes for the smartphone they upgraded from 2 years ago and then pays £6 a month extra for the privilege.

@VodafoneUK @networkrail Very poor signal strength and my Pure Signal has failed.

@VodafoneUK my broadband is down AGAIN! Kids are trying to logon to school to do homework 😤 HELP!!!!!!!!

@VodafoneUK I’ve been a good customer for over 20 years and don’t expect to get treated like you don’t care Avenue if you actually don’t. I’ve been told I can’t close my account for 48 hours but after that you’ve lost me forever.

@VodafoneUK says my number isn't a Vodafone number yet been a Vodafone customer for 10 year!!!😡

@VodafoneUK what a joke the customer service online dealt with 6 different operators waste of time now looking st other providers 😡#shutservice

@VodafoneUK took money twice. Contacted them on Monday and still not got a resolution! Must have been through security 3 times already but nothing back! Utterly ridiculously poor customer service #getmeoutofhere

@VodafoneUK providing its typically atrocious customer service. Waiting a week for a call back & best they can offer is to call back within 48 hours #epicfail

2 hours have passed and @VodafoneUK have still not got back to me. Do not use Vodafone broadband. Don’t be tempted by the lies they tell. My broadband is terrible. Kids have homework to do but can’t.

@VodafoneUK broadband down this morning AGAIN. Need to cancel this contract and make a complaint. My connect app won’t connect me to advisor cos I’ve got no internet #ironic #donotgetvodafonebroadband

@VodafoneUK your coverage in PO22 area is shocking at the moment. Very unimpressed with the phone signal & 4G recently.

@VodafoneUK Every time I hear the name Nelson Mandela, all I hear is Del Trotter saying Nelson Mandela House. Bad bad bad

@VodafoneUK I’m not a happy customer wasted an hour of my life today being patronised by your so called customer car team, very poor customer service. #poorcustomerservice #timetochange #Vodafone #upset #shocking

@VodafoneUK my instagram wont load messages or anything atall unless connected to wifi, everything else works but the option to send images on apps to people does not work either. I have tons of data left so not the issue. Can you assist really annoying considering the cost

@VodafoneUK It is a shame. I've just spent time on the phone with a very helpful chap who has promised to get the issues sorted. You are right though, it is a shame that the likes of me only seem to get a response by calling companies out in public. Thanks for your response anyway.

Get ready for a series of angry tweets about how bad Nantes airport is. 1. The WiFi is so terrible I’m having to use @Mboyd1990’s phone as a hotspot. (This will follow some angry tweets about @VodafoneUK later)

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).