Vodafone outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Michelle Harrison (@FatsmissusM) reported 13 seconds ago from Blackfield, England

  @VodafoneUK again, super disappointed with Vodafone customer services.. was told I would have a cask back with in the hour at 17.30...... it is now 22.01 and im still waiting....... despite explaining the urgency and time scale of this problem affecting my families future...

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 1 minute ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Matthew King (@MatthewKing35) reported 11 minutes ago from Southampton, England

  @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

• 
  James J (@jamesjjnn) reported 11 minutes ago from Hamble-le-Rice, England

  @VodafoneUK never will I use your services again. Rude staff terrible signal. #offcom need to look into your treatment of customer. Countless times to cancel and impossible

• 
  Chris Jones (@crispsngin) reported 12 minutes ago from Brockenhurst, England

  .@VodafoneUK I am experiencing unusable levels of internet connectivity via 4G, was really good yesterday until 4pm when it fell off a cliff and has not recovered today. Is there a problem? Very frustrating

• 
  A Bee (@Pinotnoirgirl) reported 15 minutes ago from Redlynch, England

  @VodafoneUK when I signed up to Vodafone you promised me my bill would be £55.25 per month. You are charging me £65. Please can you add this to my complaint (which I’m still waiting for a response to). I’m still in my 14 day cooling off period and plan to cancel

• 
  Gary Jeffries (@gsjeffries) reported 17 minutes ago from Hill Head, England

  Absolutely shocking service from @VodafoneUK. 48 hours with no incoming calls and no timescale for a fix. Please... SORT IT OUT!

• 
  Tony Johnson (@JohnsSonTony) reported 17 minutes ago from Alderbury, England

  Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).

• 
  A #BloodyCyclist (@The_Tw4tter) reported 19 minutes ago from Southampton, England

  @VodafoneUK ordered a phone Sunday. Your payment system did not take the payment, despite bank authorising the payment. Contacted your support, assured I'd be called back within 24 hours and the refund back within 48. 48 hours later and neither have happened. Please help.

• 
  Yazmin 🦇 (@KawaiiVixen) reported 23 minutes ago from Southampton, England

  @VodafoneUK @andyholtby92 We have been pushed from pillar to post since we moved in out last property with poor service and it's a shame we can't leave out contract before moving to our new property next week. Never ever experienced anything like the service Vodafone provide, not to mention false speeds!

• 
  leigh bishop (@bishy4) reported 23 minutes ago from Fair Oak, England

  @jimmymorgan76 @VodafoneUK They are good at selling but dogshit at customer service, always have been & don’t seem to care one bit about improving it!! I’ve left them now thankfully

• 
  Matthew King (@MatthewKing35) reported 24 minutes ago from Southampton, England

  @VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

• 
  Mark #FBPE 🔶 (@Mark__Eadie) reported 26 minutes ago from Winchester, England

  Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.

• 
  Mel Jones 💙 (@mrs_m_jones) reported 35 minutes ago from Fawley, England

  @MeadowInGarden @VodafoneUK I switched to Smarty. Unlimited data, sms, minutes £16pm and great service

• 
  Green Monkey (@willowspuppy) reported 36 minutes ago from Eastleigh, England

  Yo @VodafoneUK, I'm trying 2 send a text, but keep gettin 'error 38'. Please advise how I can fix this.

• 
  AndyR (@andy_mail) reported 36 minutes ago from Locks Heath, England

  Well, promised a call over an hour ago, but nothing so far, looks like a continuation of poor service, best avoid @VodafoneUK if you want good service

• 
  Robert Clayton (@RobertClayton30) reported 39 minutes ago from Southampton, England

  @VodafoneUK I am pay monthly and have been informed by your customer service person this is not possible so GOODBYE 👋

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 40 minutes ago from Southampton, England

  so @VodafoneUK has been down for maintenance in my area for almost a week. I got a feeling that the maintenance is actually them phasing out the Huawei masts.

• 
  mike (@Switzer__) reported 52 minutes ago from Hythe, England

  @VodafoneUK still no internet at hone with a ticket started yesterday and a promise of it back and working within 3 hours. No doubting the speed but the customer service is poor

• 
  John Langley (@GEEEJAYELL) reported 59 minutes ago from Southampton, England

  @VodafoneUK long term customer trying to leave (2 × contracts), simply need PAC for each. Chatbot takes me to #39 in a queue to talk to someone. #notgoodenough

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fox Lane Books 🦊 (@foxlanebooks) reported 7 minutes ago

  @VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??

• 
  Delwar Ullah (@Sheffield128) reported 8 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  Graham Neden-Watts (@grahamneden) reported 9 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 17 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  michael lewis (@mikelewis79) reported 20 minutes ago

  @VodafoneUK Are you currently having issues with your website? Trying to purchase home broadband but keeps failing?

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 22 minutes ago

  @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

• 
  CD_Zombie (@CD_Zombiee) reported 24 minutes ago

  @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist

• 
  Me (@nickyboy1886) reported 24 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  Michael Dance (@ourdancefamily) reported 26 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  Hasan Ozgan (@HasanOzgan) reported 29 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone