Vodafone outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  AndyR (@andy_mail) reported 6 minutes ago from Locks Heath, England

  Well @VodafoneUK apparently a complaint has been raised, let's hope it is dealt with better than the last 4 hours I have wasted with your 'customer service' reps!!!

• 
  leigh bishop (@bishy4) reported 9 minutes ago from Fair Oak, England

  @jimmymorgan76 @VodafoneUK They are good at selling but dogshit at customer service, always have been & don’t seem to care one bit about improving it!! I’ve left them now thankfully

• 
  KATH (@kathdown1010) reported 9 minutes ago from Totton and Eling, England

  @leoniegiles @VodafoneUK Brett was with had a lot of problems with them Leonie ended up leaving I think xxx

• 
  Michelle Harrison (@FatsmissusM) reported 16 minutes ago from Hedge End, England

  @VodafoneUK 5 calls to Vodafone in the last 4 working days to get something sorted... keep getting passed from pillar to post getting no where... terrible service

• 
  Kate Read (@kateread) reported 16 minutes ago from Hythe, England

  People are very quick to moan when they have a bad experience with a company, but I just had a really positive experience with @VodafoneUK support 👍🏽 got everything I needed, including discount as we’ve been with them for so long. #thankyou @VodafoneIN

• 
  Matthew King (@MatthewKing35) reported 19 minutes ago from Southampton, England

  @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

• 
  Fifi, Empress du Jardin #European #Irish🌱 (@Clairefifi) reported 22 minutes ago from Fawley, England

  @VodafoneUK my broadband is really slow and has been for a couple of days. What's going on?

• 
  Rob Franklin (@RobFranklin83) reported 22 minutes ago from Southampton, England

  @VodafoneUK #VeryMeRewards my New Years resolution is to get fitter and fix my back!

• 
  A Bee (@Pinotnoirgirl) reported 25 minutes ago from Redlynch, England

  @VodafoneUK when I signed up to Vodafone you promised me my bill would be £55.25 per month. You are charging me £65. Please can you add this to my complaint (which I’m still waiting for a response to). I’m still in my 14 day cooling off period and plan to cancel

• 
  Mark #FBPE 🔶 (@Mark__Eadie) reported 27 minutes ago from Winchester, England

  Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.

• 
  Robert Clayton (@RobertClayton30) reported 29 minutes ago from Southampton, England

  @VodafoneUK I am pay monthly and have been informed by your customer service person this is not possible so GOODBYE 👋

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 30 minutes ago from Southampton, England

  @ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue

• 
  Jeffster 🇪🇺 (@JeffsterUK) reported 37 minutes ago from Hedge End, England

  @VodafoneUK All sorted now. Line is still cancelled but customer services have helped me.

• 
  Lee (@Lee_F123) reported 40 minutes ago from North Baddesley, England

  A message to @VodafoneUK. If you do not start taking my problems seriously, and contacting me when you say you will I will have no choice but to start withholding payment until you do. @Ofcom @BBCWatchdog @hantsts. Your customer service, at one point appalling, has got even worse

• 
  James J (@jamesjjnn) reported 43 minutes ago from Hamble-le-Rice, England

  @VodafoneUK never will I use your services again. Rude staff terrible signal. #offcom need to look into your treatment of customer. Countless times to cancel and impossible

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 43 minutes ago from Southampton, England

  I'm gonna assume that anyone being shitty with me this evening is probably a customer of @VodafoneUK as their data services this evening seem to be up and down like Katie Price's knickers. Which is rather unusual of vodafone as i extremely rarely have issues with them.

• 
  Paul R Lawrence (@P5Paul) reported 45 minutes ago from Locks Heath, England

  @McWill99 @SofaRacer @VodafoneUK They were voted worse after sales service jezza for 3 years in a row...seems they learnt not a thing!..

• 
  peter James (@peterjames314) reported 56 minutes ago from Eastleigh, England

  @VodafoneUK 5 so far love to do more lol £500 would help 😁🙏🙏👌👌👌🤞🤞🤞😁

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 57 minutes ago from Southampton, England

  @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 58 minutes ago from Southampton, England

  so @VodafoneUK has been down for maintenance in my area for almost a week. I got a feeling that the maintenance is actually them phasing out the Huawei masts.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil DOWNTON (@Nei70Neil) reported 5 minutes ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid

• 
  Lord Clunbury (@LordClunbury) reported 6 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!

• 
  Or Sassur (@Orsassur2) reported 11 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  ✮ (@Jaammyyyyyyyy) reported 13 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  imaner76 (@imaner76) reported 13 minutes ago

  Your mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK

• 
  Ironwarrior73 (@Ironwarrior73) reported 20 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  StGeorge (@Needitsobadly) reported 20 minutes ago

  @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

• 
  CJ (@CJ8316758312135) reported 20 minutes ago

  @DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...

• 
  SendCake Films (@SendCakeFilms) reported 22 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Amy Darcy (@darc69730) reported 23 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬