Is Vodafone having an outage in Totton and Eling, Hampshire, England?

A message to @VodafoneUK. If you do not start taking my problems seriously, and contacting me when you say you will I will have no choice but to start withholding payment until you do. @Ofcom @BBCWatchdog @hantsts. Your customer service, at one point appalling, has got even worse

@leoniegiles @VodafoneUK Brett was with had a lot of problems with them Leonie ended up leaving I think xxx

@VodafoneUK Great thanks. Everyone we've spoken to has been unhelpful and abrupt. This whole mess is why I'm arguing to leave the contract early. Awful from day 1

Update on the @VodafoneUK shitshow: Engineer we booked for tomorrow to come out and fix the mess. Confirmed it twice over the phone with 2 different people... Apparently we imagined that folks. That didn't happen. Talk about awful customer service 😲 I'm in shock tbh 🙃

Dear @VodafoneUK I’ve been on line for 90 minutes trying to implement a sim only deal we agreed 2 months ago, your customer service chat line is pathetic

@VodafoneUK Thanks, ended up on the phone twice to simply change an address. The whole ordeal was so bad, is there a complaints email that I could place a complaint for

@VodafoneUK you have no idea how much time I have wasted this week with still NO solution to my sure signal problem.

@VodafoneUK do you know how I get hold of someone who can fix my broadband, tried 3 people online who can’t help but just end up on hold for hours if I try to call. I’m tempted to cancel my direct debit because I’m paying for something I cannot use

@VodafoneUK are comfortably the worst provider ever! Literally 0 customer service at all

@VodafoneUK spoke to two of your colleagues earlier and apparently I’m waiting on an NUC code for my phone. An email has been sent to the unlocking department but I haven’t heard anything yet, I rely on my phone to find out what’s going on with work. Can someone help?

So @VodafoneUK want to turn this experience around yet you call us and tell us we have to waste yet more time and go into store! How can you leave this company?! When no one will take the call and they tell you in store to call customer service? #howcanonepersonmakeadifference

@VodafoneUK Your collaboration with @idea_cares and @Idea have no guts to revert on mail. I have asked a service related questions to team since one an half month ago but not getting answers till date. See this is how they are playing football with customers.

@VodafoneUK But that's a lie, I've been trying to get this resolved for the past 2 months! Trying to make yourself look helpful on social media to make @VodafoneUK look like a good company is so annoying when noone has helped or resolved the issue so far!

@VodafoneUK, @GigabitAberdeen and @CityFibre is a shambles of internet and the worst process. Highly recommend not to purchase any of there packages. I’ve had 5 orders cancelled and now telling me I need to wait further 6 weeks.

@VodafoneUK I'm struggling to get your phone ppl to help. Moved over BB & phone, was told you informed old provider - you didn't - cost me an extra month with them....3 people on phone&1 chat can't understand issue and even randomly tried to sell me useless Huawei phone!!

@NuffRespectMgmt @VodafoneUK @WhichUK But at least the telephone line worked for over 15minutes..that's not a bad achievement at all.

As a company we have been with @VodafoneUK since 1994 and today I realised why @WhichUK rate them as one of worst Telecom customers. Been on hold for over 15 mins in total and still not resolved and they are unable to call me back or send emails.... really! #poorservice

2 weeks now without full network service thanks to @VodafoneUK - apparently they have ‘broken’ my porting to @EE. No faithbit will be fixed anytime soon! #ofcom

@VodafoneUK Its ok I've done my own chasing, after being told I'd get updates etc and I never have had one person call me from there, before my upgrade I couldn't get rid of Vodafone, they were constantly on the phone #shock and I've had people trying to sell me broadband 🤣🤣 no thanks!!

@PedroClarke1 @VodafoneUK I wonder how phone providers and networks deal with this , its a false picture of mobile / network availability away from a set location , surprised more not been done to improve user experience on trains as wifi not good enough to use

@jayroby87 @VodafoneUK Yup think it has to be the worst I have ever had to deal with so defo won't be renewing my contract.