Vodafone Outage in Totton and Eling, Hampshire, England

@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!

People are very quick to moan when they have a bad experience with a company, but I just had a really positive experience with @VodafoneUK support 👍🏽 got everything I needed, including discount as we’ve been with them for so long. #thankyou @VodafoneIN

@VodafoneUK still no internet at hone with a ticket started yesterday and a promise of it back and working within 3 hours. No doubting the speed but the customer service is poor

@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

@VodafoneUK All sorted now. Line is still cancelled but customer services have helped me.

@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.

@_One8Seven1_ @VodafoneUK I’d suggest going to Carphone Warehouse. Their rep isn’t great but I’ve only ever had excellent service and they’re open to deals normally

Absolutely shocking service from @VodafoneUK. 48 hours with no incoming calls and no timescale for a fix. Please... SORT IT OUT!

@VodafoneUK desperately trying to solve an issue with Vodafone.. constantly on hold... Been told I would have a call back within I hour by the credit file team at 17.30 and im still waiting....... not happy...

@VodafoneUK again, super disappointed with Vodafone customer services.. was told I would have a cask back with in the hour at 17.30...... it is now 22.01 and im still waiting....... despite explaining the urgency and time scale of this problem affecting my families future...

@VodafoneUK 5 calls to Vodafone in the last 4 working days to get something sorted... keep getting passed from pillar to post getting no where... terrible service

@VodafoneUK ordered a phone Sunday. Your payment system did not take the payment, despite bank authorising the payment. Contacted your support, assured I'd be called back within 24 hours and the refund back within 48. 48 hours later and neither have happened. Please help.

@VodafoneUK @andyholtby92 We have been pushed from pillar to post since we moved in out last property with poor service and it's a shame we can't leave out contract before moving to our new property next week. Never ever experienced anything like the service Vodafone provide, not to mention false speeds!

Really nice to know that @VodafoneUK cares about replying! #not I think need a new network that does better for its customers.

@VodafoneUK I recently had a problem with my bill where £6.50 was added for no reason and i had to go through the process of trying to get hold of a human and explain it was incorrect. i was told it would be taken off in 24 hours. It hasn’t. I’m not paying for this!

@VodafoneUK 5 so far love to do more lol £500 would help 😁🙏🙏👌👌👌🤞🤞🤞😁

A message to @VodafoneUK. If you do not start taking my problems seriously, and contacting me when you say you will I will have no choice but to start withholding payment until you do. @Ofcom @BBCWatchdog @hantsts. Your customer service, at one point appalling, has got even worse

@leoniegiles @VodafoneUK Brett was with had a lot of problems with them Leonie ended up leaving I think xxx

@VodafoneUK Great thanks. Everyone we've spoken to has been unhelpful and abrupt. This whole mess is why I'm arguing to leave the contract early. Awful from day 1

Update on the @VodafoneUK shitshow: Engineer we booked for tomorrow to come out and fix the mess. Confirmed it twice over the phone with 2 different people... Apparently we imagined that folks. That didn't happen. Talk about awful customer service 😲 I'm in shock tbh 🙃

Dear @VodafoneUK I’ve been on line for 90 minutes trying to implement a sim only deal we agreed 2 months ago, your customer service chat line is pathetic

@VodafoneUK Thanks, ended up on the phone twice to simply change an address. The whole ordeal was so bad, is there a complaints email that I could place a complaint for

@VodafoneUK you have no idea how much time I have wasted this week with still NO solution to my sure signal problem.

@VodafoneUK do you know how I get hold of someone who can fix my broadband, tried 3 people online who can’t help but just end up on hold for hours if I try to call. I’m tempted to cancel my direct debit because I’m paying for something I cannot use

@VodafoneUK are comfortably the worst provider ever! Literally 0 customer service at all

@VodafoneUK spoke to two of your colleagues earlier and apparently I’m waiting on an NUC code for my phone. An email has been sent to the unlocking department but I haven’t heard anything yet, I rely on my phone to find out what’s going on with work. Can someone help?

So @VodafoneUK want to turn this experience around yet you call us and tell us we have to waste yet more time and go into store! How can you leave this company?! When no one will take the call and they tell you in store to call customer service? #howcanonepersonmakeadifference

@VodafoneUK VodaFone repeats this statement but no action to support the statement. You keep on asking me to DM with details, I have already done that twice but still no change!

@VodafoneUK just sending this string of tweets to you. A company you are partnered with is offering incredibly subpar service and a broken app. I urge you to put pressure on whatever team handles this relationship in your company to get Sky to sort things out.

@VodafoneUK 😂😂😂4 days to reply , then u want my details to look into something from 6 months ago 😂😂😂 I use to get angry at your INCOMPETENCE but now I find it hilarious. By fair the worst company I have ever had the pleasure of doing business with 😂😂😂

@VodafoneUK Hi, I'm having a frustrating time getting anywhere with the call centre and I'm no further forward. I sent you a DM about my issue yesterday but it has not been picked up yet. This should be really straightforward to sort out so I'd appreciate a quick response.

@VodafoneIN @VodafoneUK @VodafoneGroup the internet has became worst since last 2 days fed up with the ******* slow speed

@VodafoneUK Thanks. Would be good to know that a team at Vodafone is responsible too though. I am paying extra on my contract in order to use the skysports subscription. That's the differentiator for me. Just wondering if there is anyone at Vodafone that can help getting an answer from sky

@VodafoneGroup @VodafoneIN @VodafoneUK @vodafoneNZ vodafone mentally torchering to customer with India's worst network and not clearing portability. Vahiyat Vahiyat and most Vahiyat company in india is vodafone. #vodafoneshameonyou

@VodafoneUK have legitimately the worst customer service I have ever encountered - full of empty promises that they never seem to be able to deliver

@VodafoneGroup @VodafoneIN @VodafoneUK @vodafoneNZ vodafone mentally torchering to customer with India's worst network and not clearing portability. Vahiyat Vahiyat and most Vahiyat company in india is vodafone. #vodafoneshameonyou..

@VodafoneGroup @VodafoneIN @VodafoneUK Vahiyat network in india that more than 30 days Vahiyat Vodafone company not clearing my portability request. Shame on you vodafone.