Vodafone Outage in Eastleigh, Hampshire, England

@VodafoneUK #VeryMeRewards my New Years resolution is to get fitter and fix my back!

My new year's resolution is to pay off my credit card! #VeryMeRewards @VodafoneUK

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

If your device requires a propriety charging cable that’s fine.. but please provide a service to order replacements #trackisafe @VodafoneUK

@VodafoneUK your network coverage in and around Southampton is shit. Your 4G coverage is double the shit if your network coverage and your customer service is at a different level of mega shit!

People are very quick to moan when they have a bad experience with a company, but I just had a really positive experience with @VodafoneUK support 👍🏽 got everything I needed, including discount as we’ve been with them for so long. #thankyou @VodafoneIN

@VodafoneUK still no internet at hone with a ticket started yesterday and a promise of it back and working within 3 hours. No doubting the speed but the customer service is poor

@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

@VodafoneUK All sorted now. Line is still cancelled but customer services have helped me.

@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

- after setting off SOS almost 5 minutes before band mode changed - after “Help on way” flashing green doesn’t change to solid green - after emergency over, band still hasn’t reset - hopeless. Absolutely hopeless. @whichUK PLEASE investigate @VodafoneUK @VodafoneGroup

@VodafoneUK @VodafoneGroup I have nothing but utter utter contempt for @Vodafone. Going round and round in circles with this awful V-SOS product. Aaaarghhhhh!!!!! 😡😡😡. This reminds me precisely why I left this awful sorry excuse for a company 5 years ago.

Simply STAGGERING wait for service at @VodafoneUK shop in Winchester. Now 9 people waiting more than an hour. Shocking. @VodafoneGroup.

@_One8Seven1_ @VodafoneUK I’d suggest going to Carphone Warehouse. Their rep isn’t great but I’ve only ever had excellent service and they’re open to deals normally

Absolutely shocking service from @VodafoneUK. 48 hours with no incoming calls and no timescale for a fix. Please... SORT IT OUT!

@VodafoneUK desperately trying to solve an issue with Vodafone.. constantly on hold... Been told I would have a call back within I hour by the credit file team at 17.30 and im still waiting....... not happy...

@VodafoneUK again, super disappointed with Vodafone customer services.. was told I would have a cask back with in the hour at 17.30...... it is now 22.01 and im still waiting....... despite explaining the urgency and time scale of this problem affecting my families future...

@VodafoneUK 5 calls to Vodafone in the last 4 working days to get something sorted... keep getting passed from pillar to post getting no where... terrible service

@VodafoneUK ordered a phone Sunday. Your payment system did not take the payment, despite bank authorising the payment. Contacted your support, assured I'd be called back within 24 hours and the refund back within 48. 48 hours later and neither have happened. Please help.

@VodafoneUK @andyholtby92 We have been pushed from pillar to post since we moved in out last property with poor service and it's a shame we can't leave out contract before moving to our new property next week. Never ever experienced anything like the service Vodafone provide, not to mention false speeds!

Really nice to know that @VodafoneUK cares about replying! #not I think need a new network that does better for its customers.

@VodafoneUK I recently had a problem with my bill where £6.50 was added for no reason and i had to go through the process of trying to get hold of a human and explain it was incorrect. i was told it would be taken off in 24 hours. It hasn’t. I’m not paying for this!

@VodafoneUK 5 so far love to do more lol £500 would help 😁🙏🙏👌👌👌🤞🤞🤞😁

A message to @VodafoneUK. If you do not start taking my problems seriously, and contacting me when you say you will I will have no choice but to start withholding payment until you do. @Ofcom @BBCWatchdog @hantsts. Your customer service, at one point appalling, has got even worse

Just been told by @VodafoneUK that it is too expensive for that massive company to send a router next day despite Jade needing internet to complete uni work before they can get us a router. Fantastically bad service from them yet again

@VodafoneUK cant log into my Vodafone app- not sure my user name please help

@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

@leoniegiles @VodafoneUK Brett was with had a lot of problems with them Leonie ended up leaving I think xxx

@VodafoneUK on hold for well over an hour trying to speak to someone about appalling home broadband service

@VodafoneUK Great thanks. Everyone we've spoken to has been unhelpful and abrupt. This whole mess is why I'm arguing to leave the contract early. Awful from day 1

Update on the @VodafoneUK shitshow: Engineer we booked for tomorrow to come out and fix the mess. Confirmed it twice over the phone with 2 different people... Apparently we imagined that folks. That didn't happen. Talk about awful customer service 😲 I'm in shock tbh 🙃

@JordanGott @VodafoneUK literally the worst network provider

@VodafoneUK Thanks, ended up on the phone twice to simply change an address. The whole ordeal was so bad, is there a complaints email that I could place a complaint for

@VodafoneUK do you know how I get hold of someone who can fix my broadband, tried 3 people online who can’t help but just end up on hold for hours if I try to call. I’m tempted to cancel my direct debit because I’m paying for something I cannot use

@VodafoneUK absolutely shocking and embarrassing thieves I can’t explain how bad this has been over the last year! #thieves #horrificservice

@VodafoneUK are comfortably the worst provider ever! Literally 0 customer service at all

@VodafoneUK spoke to two of your colleagues earlier and apparently I’m waiting on an NUC code for my phone. An email has been sent to the unlocking department but I haven’t heard anything yet, I rely on my phone to find out what’s going on with work. Can someone help?

So @VodafoneUK want to turn this experience around yet you call us and tell us we have to waste yet more time and go into store! How can you leave this company?! When no one will take the call and they tell you in store to call customer service? #howcanonepersonmakeadifference

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

@VodafoneUK #VeryMeRewards - My resolution is to use my bike instead of the car on shorted journeys.

@VodafoneUK No action on complant raised from last one month for billing related issue .it seems india operation try to cover loss from consumer details Contact 9205504569

@VodafoneUK worse customer experience ever 4 hours on a webchat helping a Spanish friend arrange a PAC code and a refund !! I’ve lost count the amount of times he has been transferred. Worse customer experience ever !

@VodafoneUK 8 days with no coverage at all. What a poor service provider. Massive error going with these clowns.