Vodafone Outage in Eastleigh, Hampshire, England

@VodafoneUK could someone please help me apply a discount to my account. Tried by phone and was told to email, nothing. Phoned again and told to go in store. Was told it cannot be done in store and to phone again. Very frustrating.

@smudgeit123 @VodafoneUK That’s awful. I hope she gets it sorted ASAP then.

@jimmymorgan76 @VodafoneUK They are good at selling but dogshit at customer service, always have been & don’t seem to care one bit about improving it!! I’ve left them now thankfully

I'm gonna assume that anyone being shitty with me this evening is probably a customer of @VodafoneUK as their data services this evening seem to be up and down like Katie Price's knickers. Which is rather unusual of vodafone as i extremely rarely have issues with them.

@McWill99 @SofaRacer @VodafoneUK They were voted worse after sales service jezza for 3 years in a row...seems they learnt not a thing!..

@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether

Well, promised a call over an hour ago, but nothing so far, looks like a continuation of poor service, best avoid @VodafoneUK if you want good service

@VodafoneUK my Spotify isn’t working, I can’t call, can’t text. Please help

Well @VodafoneUK apparently a complaint has been raised, let's hope it is dealt with better than the last 4 hours I have wasted with your 'customer service' reps!!!

@MattDerik @VodafoneUK If you're struggling to survive that's a problem with the government not with Vodafone. No government should let its residents starve no government should let its residents go homeless. Your anger is directed in the wrong place.

@VodafoneUK fuming! No internet until Tuesday after switching to you and was supposed to be connected to you today... no help from the call centre other then it is what it is! Shocking!! Regret switching already

its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis

@VodafoneUK I can’t call nor text on my phone. I can’t use my data. I can just receive calls. Please help

@VodafoneUK You might have mentioned your insurance team is not working weekends. People who are still working to serve others need to report damaged phones on weekends too. I suppose I’ll have to call again Monday.

@VodafoneUK love how my tweet a couple of days ago has been ignored! Disgusted that at times when other companies are doing their best to cut customers costs and giving payment breaks... you just hike your prices! I am a loyal customer but not for much longer!

@VodafoneUK absolutely disgusted. In these times when every other company are giving payment breaks and doing their best to help..... you increase your prices to loyal customers by 2.5%! I am@beyond angry 😡

Yo @VodafoneUK, I'm trying 2 send a text, but keep gettin 'error 38'. Please advise how I can fix this.

@VodafoneUK Never mind... it's ok now

@VodafoneUK customer service is appalling. Cant wait to leave! I hope you organise a big family #funday and it rains! You buy a boat and it leaks you buy a car and the wheels fall off or buy a submarine and it floats,and you get tea tree shampoo in not just 1 but all your eyes!

@VodafoneUK customer service is appalling. Cant wait to leave! I hope you organise a big family #funday and it rains! And you buy a boat and it leaks you buy a car and the wheels fall off or buy a submarine and it floats,and you get tea tree shampoo in your in your eyes.

@VodafoneUK someone has hacked my account, changed my email address, password and is making charges using my number! I can't get through to your team. Please help ASAP #vodafonefraud

@VodafoneUK I have been your customer for a year now and every single time I need to change my password or log in to a new device I am NEVER able to and there is ALWAYS an error message, its so dumb!!!

@hudlams @VodafoneUK It’s not isolated to Vodafone... have they said they will refund you. I’ve just raised a complaint with the PSA. I received 150 in 4 minutes last night (I’m on o2) with unbilled charges of £121.87 ex VAT

Has anyone been able to add a new Apple Watch cellular to their @VodafoneUK account? Despite promises by tech staff this is still not working for me. Seems they have a problem changing this. @Apple #AppleWatchSeries6 #applewatch6

@JanDubaix @VodafoneUK Definitely. I had exactly the same thing. Never subscribed to this, been charged for the texts, can’t get through to Vodafone.

@VodafoneUK : it is really annoying that my process for sim swap is not completed for almost a week. Your customer service everyday say 24 hours for completion and I have to get to customer support every single day to explain all situation again and again without any result.

@VodafoneIN @VodafoneUK In India Voda offers poor customer support and service. Seeking security refund against closure of service. Company continues to dodge with evasive replies last 30 days. # Unfair Trade Practice

@VodafoneUK Started my broadband activation since yesterday morning, NO internet . after contacts with Vodafone. Customer service promised it would work by mid-night or even earlier. now is 1:40 am, RED light still flashing. I checked all connections many times, NOTHING WORKED.

@VodafoneUK Home Gigfast broadband in Leeds has been down for the last hour. Do you even have a service status page? Whats going on?

@VodafoneUK Is there an outage in Leeds LS11 on your Gigafast fiber network? Lost broadband and landline just after 10pm this evening, tried the whole resetting of router and fiber box but just flashing red lights for internet and phone!!! Always at night!