Vodafone Outage Report in Portobello, Edinburgh, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portobello, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Keli Wade
(@Keli_Marie) reported
@VodafoneUK Getting a text saying that the discount applied for being a loyal customer ends - so now you’ll pay more…. Even though you’ve been loyal for longer 🤔
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mike roberts-millar 🇪🇺 🇺🇦
(@wisheart12) reported
@VodafoneUK Nearly two decades of being a loyal customer & Vodafone UK, after numerous calls, have decided to drop the discounts I've previously enjoyed & do nothing to find me an affordable plan. Customer loyalty suddenly seems worthless to them 😔
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nik
(@gadget112) reported
@VodafoneUK My poor signal from the worse network in the uk
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Tid1989
(@ToxicTid) reported
@VodafoneUK your customer service is a joke. Called you a month ago about moving from pay monthly and pay n go. Was told its instant and now told its 30days online . So glad your staff are more worried about your profits than service or saving customer money #customerdiservice
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Winter Simpson
(@winterandwords) reported
@vodafoneuk's customer service: No-one knows anything. Someone will contact you in 24 hours, except they won't. Here's a platitude and a code that doesn't work. Have fun spending yet another 2 hours on web chat at your own expense explaining everything again. Repeat ad nauseam 🤡
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Rhys
(@rhyssmith55) reported
@VodafoneUK I really dislike your bot - can never get anywhere with it and the app is really difficult to use
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Gemma Ryder, CF.APMP
(@gem_ryder) reported
@VodafoneUK Not the response I need. It’s not my fault your systems crashed. As a long standing customer I would like this honoured or I will be looking for another provider
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Harvey Davies
(@HarveyD65521705) reported
@VodafoneUK after more than 10 years as a customer, the last year of service from you has been absolutely shocking. 3 hours on the phone this weekend and u want to sting me £117, can't wait till September when ill finally be rid of you, will not recommend u to anyone
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DanaramaPyjama
(@danaramaps4) reported
@VodafoneUK the 4g speeds in UK postcode area BD22 have been painfully slow since March 29th. Sometimes only 10% what they should be. I'm not getting anywhere with tech support. Please can you help?
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mike roberts-millar 🇪🇺 🇺🇦
(@wisheart12) reported
@VodafoneUK Thanks Ritchie but that approach has been fruitless. I've been with Vodafone unbroken on two year contracts & always previously had good customer service. Not now! I've been told I'm now not going to be offered the 20% plan discount & £5 renewal discount I've previously enjoyed.