Vodafone Outage Report in Portobello, Edinburgh, Scotland
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Problems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Portobello, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 5 days ago |
|
Edinburgh
|
Total Blackout | 10 days ago |
|
Edinburgh
|
Total Blackout | 10 days ago |
|
Edinburgh
|
Total Blackout | 10 days ago |
|
Edinburgh
|
Wi-fi | 12 days ago |
|
Edinburgh
|
Total Blackout | 15 days ago |
Community Discussion
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Joe Brock (@josephbrock) reported from Edinburgh, Scotland@VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.
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Brian Thomas (@brian6211) reported from Edinburgh, ScotlandThis is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Will Patrikiadis (@williamp7) reported from Edinburgh, ScotlandHi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Charlotte L. 🏳️🌈 (@lotternine) reported from Edinburgh, ScotlandHi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?
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Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Louise Gatti (@louise295) reported from Musselburgh, Scotland@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Honeypenny (@MissHoneypenny) reported from Edinburgh, Scotland@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Stu Pardoe (@StuPardoe) reported from Edinburgh, Scotland@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Dalmeny Cars (@dalmenycars) reported from Kirkliston, Scotland@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Gricer (@samgricer1) reportedAmazing customer service from @VodafoneUK got my issue resolved no problems and even asked how my day was going! Great service Vodafone 👏
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StretchMonkey (@stretchmonkey) reported@VodafoneUK It's not a problem getting through to the team.... the problem is when i DO get through. Completely useless.
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Richard Lowes (@heatpolicyrich) reported@DavidRVetter @VodafoneUK @VodafoneGroup It's soo bad it's funny. If only I wasn't locked into £50/month for 3 years!
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Brent Johnston 🌍💚🌲 (@Che_Brent) reported@VodafoneUK I have never experienced such awful customer service until I have tried to talk to you today. Absolute joke, £115 a month for what...
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Jo Harry 💙 (@Jolily13) reported@VodafoneUK my plan should have roaming but its not working and tobi won't help I'm in Poland 🇵🇱 help!
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FinleyTheFloof🐺🐴🔜CFZ 2022 (@FinleyTheFloof) reported@idgethebidge @VodafoneUK yh they such bad people once my phone bill ends im leave such over to @giffgaff
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Andrew Kinton (@Forest4life2) reported@VodafoneUK I did tafhim never replied
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Paul Waterhouse (@thatsjustmad) reported@VodafoneUK are repairing Nibley, Glos. tower leaving a community without service for ten days so far! Nobody can tell me how long it'll be down!! With the #StormEunice coming I'm praying I don't need to call the emergency services!!! 😟😠😖
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Darren Burke (@DisneyActionman) reported@VodafoneUK over 48 hours without fibre and telephone services and still no update on the fault from @VodafoneUK not a happy customer!
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Nicole 🌼 (@kneecoal_) reported@VodafoneUK at what point does "im not interested thanks" get through to your call centre staff? 2nd call today, if i wanted broadband I will get it. I dont appreciate being hounded during the phonecall & when I ask it to stop they hang up without taking my number off the system?