Vodafone

Vodafone Outage Report in Portobello, Edinburgh, Scotland

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Portobello, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Portobello, Edinburgh, Scotland 12/03/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portobello, Edinburgh, Scotland

The most recent Vodafone outage reports came from the following cities: Edinburgh and Dalkeith.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

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Vodafone Issues Reports Near Portobello, Scotland

Latest outage, problems and issue reports in Portobello and nearby locations:

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2

  • louise295 Louise Gatti (@louise295) reported from Musselburgh, Scotland

    @D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back

  • StuPardoe Stu Pardoe (@StuPardoe) reported from Edinburgh, Scotland

    @VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.

  • Harry1Kong Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland

    @VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service

  • MissHoneypenny Honeypenny (@MissHoneypenny) reported from Edinburgh, Scotland

    @VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?

  • DerekMinto Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland

    @VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting

  • williamp7 Will Patrikiadis (@williamp7) reported from Edinburgh, Scotland

    Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2

  • lisa_r_morton Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland

    @VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem

  • lisa_r_morton Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland

    @VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.

  • dalmenycars Dalmeny Cars (@dalmenycars) reported from Kirkliston, Scotland

    @VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming

  • edinlibrarycat Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland

    @VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • yjdaisy DC (@yjdaisy) reported

    @VodafoneUK I’ve DM’d and still no manager call back and no resolution. Your customer service is appalling.

  • _MattLavender Matt Lavender (@_MattLavender) reported

    @Ofcom @VodafoneUK Thank you for this, as Vodafone didn’t send me my pac code in line with the regulations you mentioned “due to technical difficulties” several times I have made a complaint

  • marc_dirtyhands Marc Ross (@marc_dirtyhands) reported

    @VodafoneUK Awful, awful patter that mind.

  • Anneduf16368007 Anne duffy (@Anneduf16368007) reported

    @VodafoneUK Never had anything from very me rewards??

  • Sev2512 Sev251 (@Sev2512) reported

    @VodafoneUK you service has gone down in Liverpool whats the point in paying

  • LexiconHM H M (@LexiconHM) reported

    Why is @VodafoneUK @VodafoneGroup customer services so convoluted & slow?! Never had a call in 3 years where I’ve been put through to the right department first try. Even the “dedicated number” for Superfast Pro 2 customers doesn’t actually get you to a dedicated team. Strewth!😡

  • AdmirRusidovic Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK another day gone and my number has still not been transferred from one Vodafone contract to another. I have once again been told to wait 48 hours. However, this is not the first time I have been told this. No one has bothered to take a deeper look. Awful!!!!!!!!

  • AliLouGoodchild Alison Goodchild (MPH) (@AliLouGoodchild) reported

    @VodafoneUK - no 4G signal is Herts and beds for 6 days and no prior warning is that right ?

  • 1978photography 1978photography (@1978photography) reported

    @VodafoneUK i havebeen havi g jssues with my broadband router wifi signal not working for three days and i have been waiting for tech team 2 to call, how ipmuch longer do i wait to be able to use internet without a ethernet cable connected to the router in my house again

  • LS11_Tom Tom (@LS11_Tom) reported

    Don't bother signing up to @VodafoneUK broadband. They cancelled my broadband contract at my new address and installation date without notifying me... All due to a technical issue. Working from home should be fun for the next two weeks until a new provider installs broadband.