Vodafone outages and service status in Portobello, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Portobello, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Vodafone
Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portobello, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
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Internet | 14 days ago |
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Edinburgh
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Internet | 3 months ago |
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Edinburgh
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Internet | 3 months ago |
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Edinburgh
|
Internet | 3 months ago |
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Edinburgh
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Phone | 3 months ago |
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Edinburgh
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Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Kirsty Andrews (@KirstyThinks_) reported from Edinburgh, ScotlandCustomer services at @VodafoneUK literally have me in tears tonight with their staffs complete lack of empathy or apparent want to help people
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Marco Di Vito (@MDivito81) reported from Kirkliston, Scotland@VodafoneUK considering how long it's taken you to reply to me it seems you are also having reception issues. #vodafail #vodaphone #vodauseless
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Joe Brock (@josephbrock) reported from Edinburgh, Scotland@VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.
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Aldo (@AGDun_162) reported from Edinburgh, Scotland@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Matt Kilcoyne 😄 (@MRJKilcoyne) reported from Edinburgh, Scotland@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Marilyn (@19_Marilyn_89) reported from Edinburgh, ScotlandCan anyone at @VodafoneUK explain to me why after they made the wrong order and then took weeks to cancel it I’m still being told there is an order - meaning I haven’t had the upfront fee returned and my number is classed as under an order?
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Jings, it’s Wag! #FBSI (@TotalWag) reported from Edinburgh, ScotlandHey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK Hi Kev, in nearly 10 years of being a Voda customer, I’ve never been asked for this level of id before, and as there is no accompanying privacy policy or statement, Voda has no right to request any. And don’t use the thumbs up emoji when Voda has zero moral ground.
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Hilary Mitchell (@Hilary_W) reported from Edinburgh, ScotlandI’m officially done with @VodafoneUK - my direct debit was cancelled by accident. I’m trying to speak to a human to set it back up again but they won’t let me speak to a human as I have an overdue balance and it keeps diverting me to an automated collection service. Maddening.
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🏴King of Rock🏴⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland@VodafoneUK what's going on with your 4G service in Edinburgh. Its been coming and going for a couple of hours.
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Steven Blake (@schue81) reported from Edinburgh, ScotlandDealing with @VodafoneUK customer services continues to be a soul destroying experience! Who knew a simple upgrade would be so complicated...!
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@VodafoneUK I raise an issue with Vodafone advantage Thursday. I was told they would get back within 72 hrs. I'm just wondering If that includes weekends? Thanks
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dorastar1 (@Dorastar1) reported@MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.
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Somerset Bobby 🇬🇧 (@SomersetBobby) reported@TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞
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Max Point (@Max_Point23) reported@MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.
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simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
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James Pllu (@JamesPllu) reportedCan’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed
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RunningSloth (@Lescoleen67) reported@MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.
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Sadiq Afridi (@sadiqafridl) reported@VodafoneUK your 4G and 5G both Sucks. My contract end in March 2027 im not renewing with you guys any more. Paying £42 a month for nothing.
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Simon (May contain cheese) 🚴♂️🏃📖🎶📺🎥🐕🦺 (@codsallsi) reportedHad a suspected spam call tried to report it to @VodafoneUK but didn't seem interested, not sure if the number I goggled (191) was spam as well so if you're a Vodafone customer just be on your guard
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tammy sharman (@treacletam) reported@MichelleBeckett @SkyUK @VodafoneUK I had the exact same experience. When cancelling everything after my uncle's passing, they were all amazing besides virgin who were quite terrible. I'm sorry for your loss
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🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported@VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone