Vodafone outages and service status in Portobello, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Portobello, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Vodafone
Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portobello, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
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Internet | 1 month ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
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Phone | 4 months ago |
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Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Michaela Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK you took my phone over 2 weeks ago to do a battery refresh, sent it back after not doing anything, asked me to go in store to do it again was promised 4 days fix & that the holiday wouldn’t matter 7 days ago… now no one can tell me where it is! Help
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Ross Mac 🔋⚡🚗 🏳️🌈 (@EV_Nerd) reported from Balerno, Scotland@VodafoneUK More than a little disappointed that I had to call customer services to discover my fibre install for tomorrow is cancelled. Really annoyed that the system shows the original operator got an error but made no effort to contact me, instead cancelling the order...
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Matt Kilcoyne 😄 (@MRJKilcoyne) reported from Edinburgh, Scotland@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Lisa 🏴🏳️🌈 (@BrownScotmonkee) reported from Edinburgh, Scotland@VodafoneUK absolutely no signal at my home address for the last few weeks. I pay a ridiculous amount for my contract phone and shouldn't have to rely on WiFi calling!
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Charlotte L. 🏳️🌈 (@lotternine) reported from Edinburgh, ScotlandHi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I now can’t make phone calls OR use my data. Trying to speak to your complaints team is impossible. 5 days later and still no resolution or confidence that it will be fixed soon. Your network checker still shows everything being ‘good’. Come on Vodafone, sort it out!
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Colin Ramsay (@Coj1875) reported from Edinburgh, Scotland@VodafoneUK @palindromic_bob Do you think you could make me happy by unlocking my phone, been waiting several weeks now and your customer service seem to be just ignoring me now.
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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H is for Harp (@HarpSilver) reported from Edinburgh, Scotland@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Haley (@hlyttle1) reported from Cowdenbeath, Scotland@VodafoneUK advertising 5G yet I haven’t had access to 3 or 4G since 3.30am and no one can ‘find a problem’ 😑😑😑
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Hilary Mitchell (@Hilary_W) reported from Edinburgh, Scotland@VodafoneUK you can have my money if you treat me with respect and let me speak to a human being. Otherwise, you can - and this is my official statement - do one
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Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK Hi Kev, in nearly 10 years of being a Voda customer, I’ve never been asked for this level of id before, and as there is no accompanying privacy policy or statement, Voda has no right to request any. And don’t use the thumbs up emoji when Voda has zero moral ground.
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Alex (@AlexLamond1) reported from Edinburgh, Scotland@VodafoneUK It is, but I’m afraid I’ve already spoken to your support team who tell me I can’t get it, leading to the above rant aha
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Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland@japster2008 @VodafoneUK 2/2 given that my wife is a lawyer and runs the regulatory liaison for one of the UK’s biggest banks, I look forward to my “customer detriment” complaint.. be afraid @VodafoneUK , you have no idea who or what I am.
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Graham Henderson-King (@gkse16) reported from Edinburgh, Scotland@dolantalks @VodafoneUK They did the late payment charge for months with me when it was entirely down to them as they chose the day to take the direct debit. Took me really kicking off Judge Judy style to get resolution after a very snide ******* the phone said that I was an habitual late payer.😳
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK sorry I know you guys are really busy but I'm eligible for upgrade in 3 weeks but battery awful. Cannot find anywhere how I can just pay charge for early upgrade. Thank you
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Habbershaw (@Little_Rich_H) reported@AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file
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Philip’s Truth™ (@PhilipsTruthTM) reported@Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class
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Jamie-Ray Stevens (@JamieRayStevens) reportedAfter 5+ weeks, my @VodafoneUK upgrade is still unresolved. • £40 refund still unpaid • 2 complaints raised • Mobile service incorrectly provisioned • Told to cancel & recreate my contract to fix Vodafone's error • Lost a £572 trade-in benefit as a result
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red_mocha2022 (@red_mocha2022) reported@MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.
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Lengest (@Lengest1) reported@popcorn_amazing @AJRAllModCons @VodafoneUK We had a similar issue where they couldn't supply at our new address but wanted to charge an early exit fee. Had to email the CEO to resolve so hopefully works for you!
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Alex T (@littlecatdiary) reported@AJRAllModCons @VodafoneUK Adrian. Hang on two more years, do not contact them or make any offer of payment, the debt can’t be recovered if you’ve not made a payment or tried to negotiate. Do not accept this so called debt is real.
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Mark “Beaker” Bate (@BeakerBate) reportedWhy oh why is the UK’s mobile infrastructure so poor in terms of capacity? @VodafoneUK is almost unworkable now……..
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Jan (@jan6474) reported@AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.
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Kris Webster (@webster_kris) reported@AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!
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KARMA (@nlmbkarma) reported@VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?