Vodafone Outage Report in Portobello, Edinburgh, Scotland
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E-mailProblems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portobello, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Mark Stone 🇺🇦
(@DrMarkRStone) reported
@VodafoneUK Just been on the phone to your useless customer services. They told me that because the LOS red light is on they need to send an engineer out within the next 48 working hours, so I’m not probably looking till Tuesday with no internet (1)
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Nicky Marchbank
(@marchbank_nicky) reported
@VodafoneUK @JustEatUK Has your broadband in Kent gone down??
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Kara 🌻
(@HeyItsKaraa) reported
Disgusted tried to change my pin with @VodafoneUK kept getting error messages and now this morning been told I need a PUK code as cannot confirm the pin, when I didn’t even let me change it, and don’t work in my suggested one! Can’t even get hold of them before they hang up!!!
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Nicole-Louise Crisp
(@NicoleCrisp1) reported
@VodafoneUK my partner has phone u multiple times & complained over the last 2 years & you were going 2 sort it out everytime & a callback was guaranteed. U have not called back once. This is shocking customer service who can we complain 2 now if complaints aren’t being delt with
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Steph
(@stephdot90) reported
@VodafoneUK Hi. Extremely disappointed by the service. No landline for five days as broadband activated with full knowledge adapter not received and ongoing promises of one being delivered. Now another promise I’ll have an adapter on Monday. Third attempt.
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Simon White
(@Eurochamps2004) reported
@jodiedoubleday @VodafoneUK Mine went down about the same time as yours. I was trying the test that @vodafoneuk suggested but that was failing to complete, until 06:30 this morning. Router factory reset requested, completed and after 20 minutes , now working.
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Moon Dragooningway
(@Shaztok) reported
@VodafoneUK any update on the outage that was supposed to be fixed by 6am today please? Enquiry page just directs me to chat..which is closed outside of unspecified opening hours. Another day of being unable to work. Pathetic.
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G.A.
(@swords1010) reported
@VodafoneUK you seem to not be ready or to have an issue on your end, preventing the activation of international data roaming on Apple Watch (confirmed by many customers on Reddit and in your Community). How can we escalate this issue to your product development and tech team?
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milly flack
(@millyflack1) reported
@VodafoneUK @VodafoneGroup @Vodacom it’s been over a week, with hours of phone calls to you and still no landline or internet. Wish I had never chosen this company. Not been able to do any work. Costing me so much money. SORT IT NOW
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Dr Mark Stone 🇺🇦
(@DrMarkRStone) reported
@VodafoneUK and was told ‘no don’t worry about it we’ve fixed the issue and your internet will be working when you get home’. Which of course it wasn’t. Again. Absolutely useless, I’d encourage anyone considering Vodafone to avoid like the plague