Vodafone Outage Report in Portobello, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (23%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Portobello, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh and Kirkcaldy.
City | Problem Type | Report Time |
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Edinburgh | Internet | |
Edinburgh | Internet | |
Edinburgh | Internet | |
Edinburgh | Internet | |
Edinburgh | Internet | |
Edinburgh | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Colin Ramsay
(@Coj1875) reported
from
Edinburgh, Scotland
@VodafoneUK @palindromic_bob Do you think you could make me happy by unlocking my phone, been waiting several weeks now and your customer service seem to be just ignoring me now.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
Hey @VodafoneUK how come I am struggling to get a 4g signal on both my iPhone’s despite restarting both devices most of the day I seem to have one bar on 3G!!!! Finding it very difficult to work on 3G!
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Paul Cain
(@Paul_Fledge) reported
from
Edinburgh, Scotland
@VodafoneUK Hadouken - Bad Signal 🎼 “Don't leave me my voice mail, please!” 🎼
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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msmsmsms
(@Mazsa55) reported
@VodafoneUK That's class Vodafone automated service sending me to a number no longer in service. Promised a trade in return package said it takes 7-10 days so where is it? Only have 2 days to return old phone, but need the return package.
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Rav
(@RavBabbra) reported
@VodafoneUK so I signed up to a new broadband contact at the Marlborough store last weekend and was promised a newer router. This has not arrived and my broadband is going on and out of service....help. #Vodafone
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Nicki Kennedy
(@Nickikennedysop) reported
@VodafoneUK still charging us though we left in August and changed provider but it’s impossible to get help. Just end up going round in circles with bot. Come on Vodafone we need some help here
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Rav
(@RavBabbra) reported
@VodafoneUK I already had a broad band deal with you but went to the store to complain that it kept dropping out. I was told that my existing desk had come to an end but if I signed up I would get an updated router that should sort my issues
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Claire Forrest
(@ditzy_diva) reported
@VodafoneUK I have just waited to speak to someone for 2 hrs 30 mins to be cut off when your lines closed. I can't deal with the issue through your app, cos my acct has limited access for some stupid reason! Your service forces me to call and then doesn't deal with it. #Joke
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optionman
(@optiondude666) reported
@VodafoneUK IAM SICK AND TIRED OF THIS YOU SAY YOU HAVE FIXED THE WIFI WHEN YOU HAVENT AND THE WIFI IS **** AND SLOW AND KEEPS DISCONNECTING AND HAS BEEN EVERY DAY MULTIPLE TIMES NOW FOR 2 MONTHS ITS RIDICULOUS YOU SCUMBAGS
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Rachel Sheehan
(@RachSheehan89) reported
@VodafoneUK Just spent 2 & a half hours on hold to be told the system is down so upgrades are not possible and to call back later. Is the disconnections system working or is that down as well? 😡
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Elle Bain
(@elle_bain96) reported
@VodafoneUK renewed my contract with you hoping it won’t be a repeat of this one last chance been with Vodafone since I was 18 turn 25 today so been a good loyal customer so last chance
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Anil Seth
(@anilkseth) reported
@VodafoneUK *very* disappointed - twice your automatic system has hung up on me while I am trying to speak to someone about a problem - really not good enough
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Fionak
(@Fionak33700582) reported
@VodafoneUK Had a DM from a ‘Steph’, to which I replied, and guess what, your BOT replied to that! And here we are some 5 days later…. If I can’t get in touch with my provider, there’s no point staying a customer, is there😡