Vodafone outages and service status in Portobello, Scotland
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Portobello, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Portobello, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
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Internet | 1 month ago |
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Edinburgh
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Internet | 1 month ago |
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Edinburgh
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Internet | 1 month ago |
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Edinburgh
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Phone | 2 months ago |
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Edinburgh
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Internet | 2 months ago |
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Edinburgh
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Total Blackout | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Catherine Gillon (@CatherineGillon) reported from Edinburgh, Scotland@VodafoneUK now stood for 35 mins in the gyle store waiting to pick up my new phone. 3 staff who have been with same customer since I got here. Not good enough. People behind just left to go to carphone warehouse.
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Marilyn (@19_Marilyn_89) reported from Edinburgh, ScotlandCan anyone at @VodafoneUK explain to me why after they made the wrong order and then took weeks to cancel it I’m still being told there is an order - meaning I haven’t had the upfront fee returned and my number is classed as under an order?
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Michaela🎃Turner (@Michaela_v89) reported from Edinburgh, Scotland@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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James Rice (@jamesricedesign) reported from Edinburgh, Scotland3 hour wait to try and upgrade with @VodafoneUK or just move carriers to a cheaper deal 🤔 I assume the last stage of the customer journey is just called ‘****’em’ #customersupport #cx #servicedesign
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Lisa Morton (@lisa_r_morton) reported from Edinburgh, Scotland@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Hilary Mitchell (@Hilary_W) reported from Edinburgh, ScotlandI’m officially done with @VodafoneUK - my direct debit was cancelled by accident. I’m trying to speak to a human to set it back up again but they won’t let me speak to a human as I have an overdue balance and it keeps diverting me to an automated collection service. Maddening.
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I now can’t make phone calls OR use my data. Trying to speak to your complaints team is impossible. 5 days later and still no resolution or confidence that it will be fixed soon. Your network checker still shows everything being ‘good’. Come on Vodafone, sort it out!
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I keep getting 'Vodafone age restricted content controls' page even though it's showing 'Adult content is unblocked' in my account. Seems like it’s one problem after another!
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Lisa 🏴🏳️🌈 (@BrownScotmonkee) reported from Edinburgh, Scotland@VodafoneUK absolutely no signal at my home address for the last few weeks. I pay a ridiculous amount for my contract phone and shouldn't have to rely on WiFi calling!
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Marco Di Vito (@MDivito81) reported from Kirkliston, Scotland@VodafoneUK considering how long it's taken you to reply to me it seems you are also having reception issues. #vodafail #vodaphone #vodauseless
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Joe Brock (@josephbrock) reported from Edinburgh, Scotland@VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.
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Laura Rubio (@LalaRubes) reported from Edinburgh, Scotland@VodafoneUK I’m STILL having problems with my data in Edinburgh. I haven’t encountered this before until 5g was introduced to the city and since then it’s happened twice for days at a time. Please help!
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Scott Wright (@scott_wright91) reported from Edinburgh, Scotland@Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.
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Hilary Mitchell (@Hilary_W) reported from Edinburgh, Scotland@VodafoneUK you can have my money if you treat me with respect and let me speak to a human being. Otherwise, you can - and this is my official statement - do one
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Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland@ChefWayner @MelissaCole @japster2008 @VodafoneUK @DailyMailUK I’m actually looking forward to this going to court, it’s a walk-over for me and the easiest way to get them to repair my credit file. Given my Mrs is a lawyer and leads consumer credit relations with the regulator, I know exactly what complaints to make - customer detriment main
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Tim Kerby (@tkerby) reported from Edinburgh, Scotland@VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great
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Ross Mac 🔋⚡🚗 🏳️🌈 (@EV_Nerd) reported from Balerno, Scotland@VodafoneUK More than a little disappointed that I had to call customer services to discover my fibre install for tomorrow is cancelled. Really annoyed that the system shows the original operator got an error but made no effort to contact me, instead cancelling the order...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Yunuvhuayem (@yunuvhuayem) reported“I filed a complaint ten days ago regarding the violence my father experienced, but no solution has been provided. Despite having been a customer of Turkcell for 15 years, I never encountered such an issue before.@VodafoneTR @VodafoneUK @DellaMargherita
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Paul Frost (@paulfrost_me) reported@KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?
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Kuldeep Wadhwa (@ammaskuldeep) reported@VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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𖦞 (@moriuchirm) reported@VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.
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AlThePleb (@AlThePlebb) reported@VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK
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Jess Smith (@jessicamaysmith) reported@VodafoneUK why have I constantly had no service in my area for the past 2 months??????
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so