Vodafone Outage Report in Portobello, Edinburgh, Scotland

Problems in the last 24 hours in Portobello, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Portobello, Scotland

The most recent Vodafone outage reports came from the following cities: Edinburgh.

City	Problem Type	Report Time
Edinburgh	Internet	1 day ago
Edinburgh	Total Blackout	5 days ago
Edinburgh	Total Blackout	5 days ago
Edinburgh	Total Blackout	5 days ago
Edinburgh	Wi-fi	8 days ago
Edinburgh	Total Blackout	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Portobello, Scotland

Latest outage, problems and issue reports in Portobello and nearby locations:

• 
  Brian Thomas (@brian6211) reported 29 seconds ago from Edinburgh, Scotland

  This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare

• 
  Dalmeny Cars (@dalmenycars) reported 4 minutes ago from Kirkliston, Scotland

  @VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191

• 
  Honeypenny (@MissHoneypenny) reported 5 minutes ago from Edinburgh, Scotland

  @VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.

• 
  Aldo (@AGDun_162) reported 9 minutes ago from Edinburgh, Scotland

  @AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.

• 
  Tim Kerby (@tkerby) reported 13 minutes ago from Edinburgh, Scotland

  @VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great

• 
  Joe Brock (@josephbrock) reported 13 minutes ago from Edinburgh, Scotland

  @VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.

• 
  Matteo Doni 🇬🇧 (@Todoleo) reported 14 minutes ago from Edinburgh, Scotland

  @VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2

• 
  Will Patrikiadis (@williamp7) reported 24 minutes ago from Edinburgh, Scotland

  Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up

• 
  Zoë Berry (@Zoelovespirates) reported 26 minutes ago from Edinburgh, Scotland

  @VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2

• 
  Library Cat (@edinlibrarycat) reported 28 minutes ago from Edinburgh, Scotland

  @VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2

• 
  Charlotte L. 🏳️‍🌈 (@lotternine) reported 37 minutes ago from Edinburgh, Scotland

  Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?

• 
  Hong Kong Harry (@Harry1Kong) reported 37 minutes ago from Edinburgh, Scotland

  @VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service

• 
  Matteo Doni 🇬🇧 (@Todoleo) reported 40 minutes ago from Edinburgh, Scotland

  @VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?

• 
  Brian Thomas (@brian6211) reported 40 minutes ago from Edinburgh, Scotland

  @corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted

• 
  Louise Gatti (@louise295) reported 40 minutes ago from Musselburgh, Scotland

  @D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.

• 
  Zoë Berry (@Zoelovespirates) reported 40 minutes ago from Edinburgh, Scotland

  @VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

• 
  Aldo (@AGDun_162) reported 43 minutes ago from Edinburgh, Scotland

  @AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.

• 
  Brian Thomas (@brian6211) reported 45 minutes ago from Edinburgh, Scotland

  @VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back

• 
  CalHibs (@CLHibs) reported 49 minutes ago from Edinburgh, Scotland

  @VodafoneUK having huge data issues and getting no support from online chat or on 191. Any help at all?

• 
  Derek Minto (@DerekMinto) reported 50 minutes ago from Bonnyrigg, Scotland

  @VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SarahfromStoke (@SarahfromStoke) reported 5 minutes ago

  @VodafoneUK Been a customer 20+ years to be cut off after 61 minutes on hold. Called back, hit upgrade option, answered straight away to tell me they couldn't help!!Put me through to a different department, cut off again after 20 mins on hold!!! FURIOUS

• 
  Hannah Sweeney (@HannaSweeney) reported 9 minutes ago

  @VodafoneUK INSANITY! We have had no wifi for a week, have spent 6.5hours collectively on the phone to your technical team, to no avail. There is nothing more that can be done… @VodafoneUK have recommended we cancel the subscription rather than send out a new router????? WTF

• 
  jana🌷 (@maangoprint) reported 10 minutes ago

  @VodafoneUK please help i’m abroad and data not working despite requesting the Europe pass 6 hours ago !! It is dangerous to be around without any map directions on the phone. Online site says all agents are busy

• 
  4nt7 (@_4nt7) reported 14 minutes ago

  @VodafoneUK Why is the app always down?

• 
  london City events (@chrisctturner) reported 16 minutes ago

  @VodafoneUK Just a reminder, key points in customer service is communication

• 
  RedPandaDox (@AParadoxDreams) reported 16 minutes ago

  @VodafoneUK Yeah I've cancelled it 4 times now and been met with 5 bills since. Bit of a joke tbh seeing as when I cancelled it again in November I was told it was done with. The fact I've gotten an email from a debt collector is really poor on your guys side.

• 
  Daytona 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@scottishdaytona) reported 16 minutes ago

  I cannot wait to get out of contract with #o2 as I’ve never had such RUBBISH service constantly. Didn’t think I’d say I regret leaving @VodafoneUK but I do. Massively. If you’re in Glasgow, DO NOT switch to @O2 .. better connected my arse.

• 
  Julie evans (@westlifesangel) reported 17 minutes ago

  @VodafoneUK i DM you no help i gave you my name & number please turn it into a bundle please 24 hours is up now

• 
  Louise Bellamy (@Louise_Markets) reported 18 minutes ago

  @VodafoneUK I was having issues with your online support so I called, the adviser I spoke to on the phone was lovely and very helpful. I didn't catch her name but I would love to leave her a positive review. Is there any way I can do this?

• 
  Kinneas Almasy (@AlmasyKinneas) reported 18 minutes ago

  @VodafoneUK That doesn't work either.