Vodafone Outage Report in Portobello, Edinburgh, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portobello, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh, Kirkcaldy and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Kirkcaldy |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Dalkeith |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Joe Brock
(@josephbrock) reported
from
Edinburgh, Scotland
@VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Eli 💚🏹💙
(@justaharbourkid) reported
@VodafoneUK Speaking to your agents was the problem. And your live chat is ******* useless. Too little too late I've signed up with 3 now 🙃
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Jack Barham
(@JackBarham) reported
Why did you cancel you’re London Underground WiFi service, @VodafoneUK? That was the main reason I stayed with you. That an unlimited data, which all providers now offer. Is this a permanent thing?
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Iain Turner
(@IainTurner12) reported
So @VodafoneUK how does a customer of 20 years get to talk to a human being about an issue that is not dealt with online or in the automated lists? Happ to describe it here, but you may not want your incompetence aired in public.
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Bella 📸 Passport & Pixels
(@PassportAndPix) reported
@BeyondBex @VodafoneUK @EE Can you speak to a real human being who has a brain and common sense if you have a question or a problem?
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Josh
(@ImUnoriginalAF) reported
@VodafoneUK have been trying to make my final payment on my broadband for months now but the site is always down, now the missed payment has gone down on my credit score despite me making every effort to pay this, hope we can get this sorted soon.
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Vicky
(@vicsums) reported
@VodafoneUK It’s going to raising a complaint now as the agent and the team he’s spoken to can’t resolve the issue. I’m now 3 days and almost 7 HOURS of my time spent on the webchat and phone
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Bella 📸 Passport & Pixels
(@PassportAndPix) reported
@gemisinlondon @ClaireElliott2 @VodafoneUK I have said over and over that I would leave, they have put me through so much stress over the years and yet I have never left. Well I'm DONE.
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Bella 📸 Passport & Pixels
(@PassportAndPix) reported
@ClaireElliott2 @VodafoneUK Thank you. I have had so many awful experiences with Vodafone over the years and yet some sort of weird loyalty keeps me there. Well ENOUGH
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Vicky
(@vicsums) reported
@VodafoneUK is it usual to keep your customers on web chat or telephone calls for six hours over a period of 3 days for a problem that you caused?
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Oh no, it's Steve!
(@OhNoItsSteve) reported
Now getting a five bar 5G @vodafoneuk signal @BlackpoolFC