Vodafone Outage Report in Portobello, Edinburgh, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portobello, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Dalkeith and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Dalkeith |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jessicaaaa
(@JessicaaaTadros) reported
Hi @VodafoneUK do you have staff that actually help you rather than A. End the call B. Transfer the call C. Tell you to hold whilst they “check” then keep you on hold forever until your made to hang up. It happens every time. After 10 years of being a customer I am now leaving 👋🏼
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⚫ Jude Seal
(@JudeSeal) reported
@VodafoneUK What exactly is the point of allowing users to customised the filters on the SecureNet service if the service will just overrule those settings and block things anyway? As it stands I appear to be paying extra to be provided with a worse service...
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Michael Fox 🏴
(@foxonahouseboat) reported
from
Basingstoke, England
@VodafoneUK why is your service so terrible in and around Basingstoke it’s a major town in the South East not the Outer Hebrides. Sometimes I can get 4g but mostly just Edge, what’s going on???
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Jonathan Corwin
(@gushie) reported
Awesome, @VodafoneUK cancelled my @CityFibre order because their system was confused by me not having a landline number. They think I don't currently have FTTH, which I do. After waiting in chat for first line support, then waiting for activation, I'm now waiting for order team.
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ryan griffiths
(@ryangriffiths72) reported
@MotoNutJob @restorersteve2 @VodafoneUK I've got no internet connection with vodaphone and they can't tell me when it'll be fixed. I have to wait up to 72 hours to even speak to the technical team but I must continue paying and can't leave. I really can't afford to pay them for a service they're not providing.
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Angus Harrison
(@AngusHarrison16) reported
@VodafoneUK Complaint 34364355. Just transferred to yourselves from TalkTalk. You disconnected my internet with TalkTalk as per our agreement, but failed to follow your processes and connect me to your Home Broadband through OpenReach!
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Abz
(@amarsy2003x) reported
@VodafoneUK worse phone company ever!!! been trying to sort the same issue out for the past 3 months, had my sim turned off twice. leaving a 19 year old girl with no way to contact anyone unless connected to wifi. ridiculous!!!
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Anthony Bond
(@ABomb1987) reported
@VodafoneUK I've just been told over the phone that because I don't have a mobile contract, I only have broadband, I can't deal with phone customer services and need to go to a store. Silly barrier to getting help, and seems like there's effectively different classes of customers
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Kiwi Cαƚ 🇳🇿
(@Aotearoafeline) reported
@EE Doing your very best to migrate me to @VodafoneUK with your shocking customer service. First you send a replacement device but don't tell me, and now I can't download an eSim because you gave me false information. Can tell you've embraced the @bt_uk culture 100%.
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space case
(@StephenAlxP) reported
@VodafoneUK I was having problems with my contract and Khalid saved me but my app closed the chat before I could go back and thank him, can you let him know and idk give him a hug or a raise or something. Thanks