Vodafone outages and service status in Portobello, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Portobello, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Portobello, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portobello, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 days ago |
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Internet | 19 days ago |
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Internet | 22 days ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Total Blackout | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Portobello, Scotland
Latest outage, problems and issue reports in Portobello and nearby locations:
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Hilary Mitchell (@Hilary_W) reported from Edinburgh, Scotland@VodafoneUK you can have my money if you treat me with respect and let me speak to a human being. Otherwise, you can - and this is my official statement - do one
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Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Christina Naismith (@ChristinaNaismi) reported from Edinburgh, ScotlandDear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Stephen Honeyman (@sh0110b8995) reported from Edinburgh, Scotland@VodafoneUK I have been charged twice for the the same account. Can you please help me?
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Steven Blake (@schue81) reported from Edinburgh, ScotlandDealing with @VodafoneUK customer services continues to be a soul destroying experience! Who knew a simple upgrade would be so complicated...!
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Charlotte L. 🏳️🌈 (@lotternine) reported from Edinburgh, ScotlandHi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?
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Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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UK Blinds Edinburgh (@gramps1874) reported from Edinburgh, Scotland@scottishchicp @VodafoneUK Was with O2, since I first got my mobile, changed this year, EE much better deals & no issues with network
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK No, mansplaining is always offensive, and Voda’s two-stage authentication is sufficient so this level of id proof is beyond reasonable. Then again, so is charging customers and not providing a signal ever 🤣
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Brian Thomas (@brian6211) reported from Edinburgh, ScotlandThis is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Paul Carnie (@paul_carnie) reported from Edinburgh, Scotland@VodafoneUK Thanks for the reply. Firstly can we have an indication on how long this issue will take to resolve? Also will I and many others be compensated for the downtime?
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Cloud Dance Festival (@clouddancefest) reported from Edinburgh, Scotland@VodafoneUK Hi Kev, in nearly 10 years of being a Voda customer, I’ve never been asked for this level of id before, and as there is no accompanying privacy policy or statement, Voda has no right to request any. And don’t use the thumbs up emoji when Voda has zero moral ground.
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Billy McDiarmid 🏴 🇪🇺 (@BillyMcDiarmid) reported from Ratho Station, Scotland@VodafoneUK signal still awful at Edinburgh Airport...puts me off travelling from here!
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Tim Kerby (@tkerby) reported from Edinburgh, Scotland@VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr O (@mikel_funky) reported@VodafoneUK can you fix the ****** internet on your broadband FFS
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DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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CD_Zombie (@CD_Zombiee) reported@VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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Michael MacAulay (@mistermac97) reported@hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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D Shaw (@drmottershaw) reported@KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK