Vodafone

Vodafone Outage Report in Portobello, Edinburgh, Scotland

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Portobello, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portobello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Portobello, Edinburgh, Scotland 12/11/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portobello, Edinburgh, Scotland

The most recent Vodafone outage reports came from the following cities: Edinburgh and Dalkeith.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

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Vodafone Issues Reports Near Portobello, Scotland

Latest outage, problems and issue reports in Portobello and nearby locations:

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

  • edinlibrarycat Library Cat (@edinlibrarycat) reported from Edinburgh, Scotland

    @VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2

  • DerekMinto Derek Minto (@DerekMinto) reported from Bonnyrigg, Scotland

    @VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting

  • williamp7 Will Patrikiadis (@williamp7) reported from Edinburgh, Scotland

    Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.

  • Zoelovespirates Zoë Berry (@Zoelovespirates) reported from Edinburgh, Scotland

    @VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2

  • CLHibs CalHibs (@CLHibs) reported from Edinburgh, Scotland

    @VodafoneUK having huge data issues and getting no support from online chat or on 191. Any help at all?

  • louise295 Louise Gatti (@louise295) reported from Musselburgh, Scotland

    @D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.

  • lotternine Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?

  • MissHoneypenny Honeypenny (@MissHoneypenny) reported from Edinburgh, Scotland

    @VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.

  • tkerby Tim Kerby (@tkerby) reported from Edinburgh, Scotland

    @VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2

  • Harry1Kong Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland

    @VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back

  • dalmenycars Dalmeny Cars (@dalmenycars) reported from Kirkliston, Scotland

    @VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @VodafoneUK I raise an issue with Vodafone advantage Thursday. I was told they would get back within 72 hrs. I'm just wondering If that includes weekends? Thanks

  • josephbrock Joe Brock (@josephbrock) reported from Edinburgh, Scotland

    @VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ross_acg_gibson Ross Gibson (@ross_acg_gibson) reported

    hi @VodafoneUK Your webchat guys are terrible can I speak to someone to get my broadband order sorted?

  • kevinjohnnolan Kevin Nolan 💙🌈 (@kevinjohnnolan) reported

    @VodafoneUK On call for over 35 mins 20 mins on hold so far........ Just to reopen an unsolved complaint to your CEO because you cannot be bothered to do internally. #youcouldntwriteit #comedy #farce

  • kevinjohnnolan Kevin Nolan 💙🌈 (@kevinjohnnolan) reported

    @VodafoneUK No no it’s not especially when you have written to the CEO and just get pushed around in such an awful way - your service is pathetic at best - when I am told the wait time for your complaints dept is over 90 mins that says it all

  • NR_mcg Noob McGoob (@NR_mcg) reported

    @VodafoneUK can you please get someone to call me. I've spent 30 minutes going through your stupid automated options and it keeps saying click the link in the text....I've got no texts!!

  • CorpPOPHyde POP (@CorpPOPHyde) reported

    @VodafoneUK Hi guys we are reporting you to the ombudsman you have failed to act upon our concerns extremely poor customer service

  • kevinjohnnolan Kevin Nolan 💙🌈 (@kevinjohnnolan) reported

    @VodafoneUK On call for over 55 mins 35 mins on hold so far........ Just to reopen an unsolved complaint to your CEO because you cannot be bothered to do internally. #youcouldntwriteit #comedy #far

  • OurSayMedia one voice (@OurSayMedia) reported

    .@VodafoneUK Must be bad if Amazon Prime is telling me my internet speed isn’t good enough to stream a programme. Seen as I don’t have terrestrial tv I don’t really have a choice but this ridiculously pixelated poor quality video is all we’ve got!

  • antz0123 andy (@antz0123) reported

    @VodafoneUK Hello can someone help me access my home broadband account, I have tried several times but it doesn’t recognise my email or order number. When I try to register for an account it won’t let me. Many thanks

  • sandeep34328247 sandeep (@sandeep34328247) reported

    @VodafoneUK I am with Vodafone from more than 3years am trying to come out of my contract I paid my bills in time even though they are asking for more money 😞😞😞I will never ever recommend Vodafone and also I tried calling ur customer support no one will give correct info😞😢

  • NafilaNaushad nafila naushad (@NafilaNaushad) reported

    @VodafoneUK @VodafoneGroup i have never had such pathetic internet service from any other companies.VODAFONE U SUCK. This is going to be the 3rdofficial complaint since 2 months. The issue is still the same .