Vodafone outages and service status in Morton, England
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- Vodafone generated 0 outage signals in the last 24 hours around Morton, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Morton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Morton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Morton, England
Latest outage, problems and issue reports in Morton and nearby locations:
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Very livid 😡 (@preacher66) reported from Bristol, EnglandAfter 20yrs of customer loyalty. Which means nothing to Vodafone by the way and having to go to the ombudsman 3times during this times I'm off to a new rewarding provider Bye @VodafoneUK
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Ian McKenna (@jumpjockey76) reported from Bristol, EnglandJust want to thank @VodafoneUK for the unrequested changes made to my account and their inabilty to be contacted at all. The worst customer service in the country make sports direct look the best and thats saying something.
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Sharne Tasney (@sharnetasney) reported from Bristol, England@VodafoneUK yet again I am being messed about by Vodafone. I don’t understand their customer care at all it is so poor
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Sara Venn (@Saralimback) reported from Chepstow, WalesRight. @VodafoneUK I’ve spent about 4 hours online and on the phone to you over the last 2 days. I’ve been a loyal customer since 1999. And yet you refuse me an upgrade because my ID is a citizenship card, not a passport or driving license? So you no longer want my custom?
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Michelle Smith (@ms215) reported from Bristol, EnglandJust on call to @VodafoneUK about a charge to my account - £17.61 monthly for 24 months - for a device I never received and have never used. They’re claiming I’m ‘still in commitment’ for it though, so no refund. Check your accounts, people! Fraudsters.
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That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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𝙹𝚘𝚗 𝙿𝚊𝚢𝚗𝚎 (@MrJonPayne) reported from Bristol, England@Krobertooo @VodafoneUK This did not make me laugh. It came close, but I was able to fight against the mirth using my residual anger of once again having to deal with the shower of shit that is @VodafoneUK
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Mathew Grimsby (@MJGrimsby) reported from Kingswood, England@VodafoneUK is there problems with the network today? I’m in Bristol and although it’s showing signal I’m unable to make calls.
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Charlie Salter (@Charlie_Salter) reported from Bristol, England@VodafoneUK (3) ...team and they were very rude, and said that I should have noticed this within 14 days of purchasing it. So, am I right in thinking there is no way to make my Gigacube work for online gaming (by changing the NAT type) and that this has been mis-sold this?
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Angelique Dominique (@AngieDahling) reported from Bristol, England@VodafoneUK trying to access the rewards app but not working... any idea when it’s going to be back??
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Michelle Smith (@ms215) reported from Bristol, England@Ofcom Thanks. @VodafoneUK are capitalising on people’s lack of energy to pursue complaints, and wearing us all down by attrition
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leighton daintree (@daintree75) reported from Bristol, England@VodafoneUK thank you so much for putting my phone bill up. Its not much but when your trying to juggle your bills at this time. So it's most appreciated so I think this will be our last contract with you after 18 years of being a customer. Should of left years ago. 👍
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Harry Bevan (@_harrybevan) reported from Bristol, EnglandCustomer experience question... If live chat can't help with Q should they a) tell customer or b) take customer through agonising security process thereby wasting 20mins of their life then tell them. You first, @VodafoneUK
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HJC (@hannahjcruse) reported from Bristol, EnglandAnyone else have weird signal issues yesterday? I had no signal or data from 10pm until 10am. I'm with @VodafoneUK
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Lee Starr-Elliott (@StarrElliott) reported from Bristol, England@VodafoneUK @VodafoneGroup I congratulate you on your push to become greener however the biggest pollutant from your industry is tech waste!! Maybe instead of deals for upgrades you push deals for continuing to use current phones unless broken this will potentially halve waste
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The Victoria (@VictoriaBS8) reported from Bristol, England@VodafoneUK Live chat is cumbersome, slow & difficult to use. Why is there not the option to speak verbally with a @VodafoneUK customer services representative?
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Dan (@scottish_dan) reported from Bristol, England@VodafoneUK please please can you sort out your network around BS5 in Bristol. The signal for anything has pretty much been unusable for the last 2 weeks for anything. Some downtime is expected but it's beginning to take the mick.
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Distantly Close (@preacher66) reported from Bristol, England@VodafoneUK No customer loyalty Price increases Poor customer service. #leavingvodafone
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Vicky Lorych (@VickyLorych) reported from Bristol, England@VodafoneUK unfortunately due to the incompetence of your team I’ve had to send an email to your CEO. Let’s hope he’ll be able to help with my complaints 🤞🏼
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cookie (@NailseaCookie) reported from Bristol, England@VodafoneUK is there issues with your broadband service in BS10 ...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Harrison (@RonHarriso22498) reported@VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !
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Captain Giant (@Captain_P_Giant) reportedWants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK
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Farimomo (@TheeFariha) reported@VodafoneUK why can’t i get through to anyone in customer services?
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COASTER ADDICT (@COASTERADDICTWH) reported@OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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adyh (@EuclidAlgorithm) reported@Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?
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lizrichards24 (@SonyRichards4) reported@VodafoneUK I need some help.
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That guy (@DaveHol27360883) reported@VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.
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peter wilson (@wilsonpeter48) reportedYou have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK
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freespeech (@openchatter) reportedThe more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.