Vodafone Outage in Mendlesham, Suffolk, England

@The_Mark_Morris @VodafoneUK Calling to dispute my bill and all I get is “before we can connect you to an operate, we can see you have an outstanding amount to pay, we will now send you to our automated payment service”. Useless

@VodafoneUK Any issues in IP14 as I have had emergency calls only for 24hrs and then no incoming calls. talking to friends also on Vodafone they are having similar issues.

@VodafoneUK 3/3 after I was passed to pillar to post, I was suddenly unable to pass DPA as VF have incorrect details for me. I’ve been to a store previously to fix this and had to go AGAIN this weekend to sort it. This aswel as the very argumentative rep I spoke too has made me very unhappy.

@VodafoneUK 2/3 I chased this up on Tuesday and again was told that it would be escalated to a manager and that I would receive a text that night. Again nothing. I received a call on Thursday from VF asking if I want an additional contract because I’m a “valued customer”.

@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

@VodafoneUK 1/3 I have sent a complaint. Long story short, I used the chat service to inform Vodafone that I am struggling to cover the cost of my contract and was informed I would receive a text within 24hrs from a manager with a possible resolution. I did not receive any such text.

@VodafoneUK @VodafoneIN @VodafoneGhana @VodafoneGroup @VodafoneQatar @vodafoneNZ Dear Mark @VodafoneUK it's just to spread the wrost service of @VodafoneIN world wide so twitting to aware all Vodafone customers.

@VodafoneUK But if it's 33 days for example, it's tough luck for me even though I can't predict the actions of a foreign trade war. I've let Vodafone off in the past after letting me down & not offering an obvious simple solution, but this really will be the last time now. Had enough

@VodafoneUK There hasn't been a sufficient statement yet, it seems apparent that my P30 Pro won't be getting the Android Q update as would be expected for a flagship device, and resell values are plummeting. As a loyal customer of over 5 years I'd like to know what solutions are on offer.

@VodafoneUK There has been no service in Stanhope County Durham DL13 2UE for 2 days as the mast is not working and despite reporting it still nothing has been done! It needs fixing as a matter of urgency as this is a rural location and many rely on the mobile network.

Disgusting @VodafoneUK @VodafoneGroup .. despite repeated **** ups every month on my bill #Vodafone policy is to give one £15 goodwill gesture per 6 months ~ even though it is the same mistake month after month. All #vodafone user’s should check their bills very very carefully

@VodafoneUK One customer service assistant on webchat said she had requested a reimbursement from her senior colleagues and had given them notes on the case. We were told we’d hear from them in 24-48 hours about the refund. That was on Tuesday. We’ve heard nothing.