Vodafone outages and service status in Woodbridge, England

Problems in the last 24 hours in Woodbridge, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Woodbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Woodbridge, England

Latest outage, problems and issue reports in Woodbridge and nearby locations:

• 
  ollie garnett (@ollie_cufc) reported 2 minutes ago from Bramford, England

  @The_Mark_Morris @VodafoneUK Calling to dispute my bill and all I get is “before we can connect you to an operate, we can see you have an outstanding amount to pay, we will now send you to our automated payment service”. Useless

• 
  Lee Faichney (@leefaichney) reported 6 minutes ago from Ipswich District, England

  @VodafoneUK - utterly useless when cancelling during a cooling off period - @BTBusiness - utterly useless. Only work Monday to Friday. Crap crap crap customer service.

• 
  Tom Vale (@vale49ers) reported 6 minutes ago from Kesgrave, England

  @VodafoneUK so fed up with how slow my internet is.....so bad I had to tweet using 4G...called you over 10 times and still never sorts out the problem...annoyed is an understatement!!!

• 
  Michael Tawroginski (@Tawroginski) reported 10 minutes ago from Felixstowe, England

  @VodafoneUK Will You ever be able to offer Pixel7pro with in 256gb of storage.Come on in 2022-128gb is nothing like on budget phones. PLS DENT TELL ME TO SWITCH IN TO THE CLOUD. IT DOESN'T WORK SOMETIMES AND,NO INTERNET COVERAGE EVERYWHERE!256 IS MINIMUM THOSE DAYS #Pixel7Pro @Google

• 
  Jenny Holmes (@jennymeadow) reported 11 minutes ago from Framlingham, England

  @VodafoneUK I would never have tried to switch to you from o2 had I known it would be this much hassle! I now have no phone at all!

• 
  Tom Vale (@vale49ers) reported 13 minutes ago from Kesgrave, England

  @VodafoneUK so fed up with how slow my internet is.....so bad I had to tweet using 4G...called you over 10 times and still never sorts out the problem...annoyed is an understatement!!!

• 
  Jue (@just_jue205) reported 20 minutes ago from Harwich, England

  @VodafoneUK You’re not kidding!! I have 4 accounts I pay for, this is going to make a huge difference to me. I wouldn’t even mind if I got a good signal at my home address, but I don’t. Never mind eh, you’re still making your money. Don’t worry about the millions of us struggling to cope now

• 
  Dan Nash (@danchittocknash) reported 29 minutes ago from Kesgrave, England

  @VodafoneUK the internet has been down for a very long time and no update. Please please give me in idea as the work I need to do is vital.

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  Lee Smith 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@LeeSmith1980) reported 29 minutes ago from Ipswich District, England

  @VodafoneUK is there a problem with your broadband service? Been experiencing problems all last night and still this morning! 😖

• 
  Advised Group (@AdvisedGroup) reported 31 minutes ago from Hintlesham, England

  @mgrenrat @VodafoneUK IP8 no Vodafone broadband since yesterday, also virtually no mobile signal on any device. Was told after near 2 hrs on hold yesterday could take up to 3 days to fix! Its an internal Vodafone issue as neighbours BT broadband works.

• 
  Shoël Stadlen (@ShoelStadlen) reported 37 minutes ago from Woodbridge, England

  @VodafoneUK Thank you for giving my Ukrainian refugee relative a SIM card with unlimited calls. But your press release says calls to Ukraine are free, but when she calls Ukraine, there's a message saying "calls to this number are not included and will be charged extra". Pls help.

• 
  Sally Green (@sallyhotsauce) reported 42 minutes ago from Purdis Farm, England

  My New Year’s resolution is to have more holidays #VeryMeRewards @VodafoneUK

• 
  Linda Woods (@LindaMaryWoods) reported 48 minutes ago from Ipswich District, England

  @CPWTweets @VodafoneUK please help I have just gone over to vodafone this morning, I can phone people and I have had one call to my phone but my husband can't phone me so I phoned my number from home phone and it said I had dialled an incorrect number 😟

• 
  Dan Sloane 🇺🇦 (@SloaneEsq) reported 54 minutes ago from Felixstowe, England

  @VodafoneUK That's correct. It's not a major issue, but you have a problem with the hyperlink included in the email.

• 
  Mark Bradfield (@sparkymarky245) reported 59 minutes ago from Ipswich District, England

  Sadly looks like after 3 years with @VodafoneUK when my contract ends in August, I'll be joining another network. Charging me £40 more than it should and refusing correct the bill

• 
  Michael Tawroginski (@Tawroginski) reported 59 minutes ago from Felixstowe, England

  @VodafoneUK Will You ever beableto offer Pixel7pro with in 256gb of storage.Come on in 2022-128gb is nothing like on budget phones. And PLS PLSDENOT TELL ME TO SWITCH IN TO THE CLLOUD. IT DOESN'T WORK SOMETIMES AND,NO INTERNET COVERAGE EVERYWHERE!256 IS MINIMUM THOSE DAYS #Pixel7Pro @Google

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FILMCOLLECTOR16 (@filmcollector16) reported 5 minutes ago

  @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

• 
  freespeech (@openchatter) reported 7 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  Gram40 (@Gram40270969) reported 8 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

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  Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported 10 minutes ago

  @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

• 
  skarabrae (@skarabrae580129) reported 12 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  Or Sassur (@Orsassur2) reported 13 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Dangerman (@unluckyclay1981) reported 16 minutes ago

  @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

• 
  lizrichards24 (@SonyRichards4) reported 18 minutes ago

  @VodafoneUK Please can you help with a query?

• 
  LW (@Bredebeck) reported 24 minutes ago

  @sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 27 minutes ago

  Cancel @VodafoneUK 👇👇👇