Vodafone outages and service status in Hintlesham, England

Problems in the last 24 hours in Hintlesham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hintlesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hintlesham, England

The most recent Vodafone outage reports came from the following cities: Colchester, and Ipswich.

City	Problem Type	Report Time
Colchester	Internet	1 month ago
Ipswich	Internet	2 months ago

Community Discussion

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Vodafone Issues Reports Near Hintlesham, England

Latest outage, problems and issue reports in Hintlesham and nearby locations:

• 
  Simon Wilding🔸🇪🇺 (@SJWilding) reported 1 minute ago from Eight Ash Green, England

  Anyone got a semi reasonable reply from @VodafoneUK about their broadband outage? Can't believe a large company like VF has put nothing about a major fault on their website or social media. Esp at the moment when people are working from home.

• 
  Dan Nash (@danchittocknash) reported 4 minutes ago from Kesgrave, England

  @VodafoneUK the internet has been down for a very long time and no update. Please please give me in idea as the work I need to do is vital.

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 4 minutes ago from Elmstead Market, England

  @VodafoneUK the battery on my phone is going, my contract ended a few months ago, I think. Can I get an upgrade over the phone or would I need to go into the store when they’re reopen? I can hang on until then. I have an iPhone SE.

• 
  Dave Willis 🇺🇦 ⚒ (@daveawillis) reported 8 minutes ago from Marks Tey, England

  @VodafoneUK I have no signal in Marks Tey is there a outage ? 22.28

• 
  Simon Wilding🔸🇪🇺 (@SJWilding) reported 16 minutes ago from Eight Ash Green, England

  @BradyZhuang @VodafoneUK Same problem here, in Colchester

• 
  Martin Lambert (@HdrMartin) reported 17 minutes ago from Stowmarket, England

  @nikkiwba @VodafoneUK What type of issues.... I've had Internet connectivity issues for a couple of days

• 
  Shoël Stadlen (@ShoelStadlen) reported 23 minutes ago from Woodbridge, England

  @VodafoneUK Thank you for giving my Ukrainian refugee relative a SIM card with unlimited calls. But your press release says calls to Ukraine are free, but when she calls Ukraine, there's a message saying "calls to this number are not included and will be charged extra". Pls help.

• 
  kenny wilson (@kennythekilt) reported 31 minutes ago from Colchester, England

  @VodafoneUK hi I just got a contract for myself the other day £20 100gb my wife wants it now but can see it please help

• 
  Mark Bradfield (@sparkymarky245) reported 32 minutes ago from Ipswich District, England

  Sadly looks like after 3 years with @VodafoneUK when my contract ends in August, I'll be joining another network. Charging me £40 more than it should and refusing correct the bill

• 
  kenny wilson (@kennythekilt) reported 35 minutes ago from Colchester, England

  @VodafoneUK so I join Vodafone change my mind close account never use the sim etc They still take £20 from my bank when I call they say we will refund 28th... #disgusting #HowdareThey #rubbishcustomerservice #moneygrabbers #thieves #MyMoney

• 
  Steve Townshend (@steve_townshend) reported 36 minutes ago from Colchester, England

  Been with @VodafoneUK many years but this last year or so they’ve let me down. Sent me a broken phone, spent days replacing it, promised compensation - never arrived, new phone didn’t work properly, now the battery goes dead after 2 or 3 hours. No support for loyal customers.

• 
  Simon Wilding🔸🇪🇺 (@SJWilding) reported 38 minutes ago from Eight Ash Green, England

  **** broadband, **** 4G, **** customer service. Broadband already moved from @VodafoneUK, mobile contract will be next....

• 
  Linda Woods (@LindaMaryWoods) reported 41 minutes ago from Ipswich District, England

  @CPWTweets @VodafoneUK please help I have just gone over to vodafone this morning, I can phone people and I have had one call to my phone but my husband can't phone me so I phoned my number from home phone and it said I had dialled an incorrect number 😟

• 
  Brain Ferry cross the Tay / Orwell 🇺🇦🇪🇺 ⓥ (@richdfrost) reported 41 minutes ago from Stowmarket, England

  @GeorgeMonbiot @VodafoneUK Changed to O2 several years ago Vodafone customer service is the worst

• 
  Jue (@just_jue205) reported 44 minutes ago from Harwich, England

  @VodafoneUK You’re not kidding!! I have 4 accounts I pay for, this is going to make a huge difference to me. I wouldn’t even mind if I got a good signal at my home address, but I don’t. Never mind eh, you’re still making your money. Don’t worry about the millions of us struggling to cope now

• 
  Pete Chapman (@thepetechapman) reported 46 minutes ago from Colchester, England

  Our home internet with @VodafoneUK is so bad the kids are now asking Alexa “why is Vodafone internet so bad!”, her response... “I’m currently having trouble connecting to the internet” Classic! Sort it out Vodafone. We have struggled on and complained since March.

• 
  Tom Vale (@vale49ers) reported 49 minutes ago from Kesgrave, England

  @VodafoneUK so fed up with how slow my internet is.....so bad I had to tweet using 4G...called you over 10 times and still never sorts out the problem...annoyed is an understatement!!!

• 
  Kirsty G (@krustav) reported 52 minutes ago from Lavenham, England

  @VodafoneUK Really disappointing that you have messed up my order today... I’ve been loyal customer for a long time and after the issues with my last upgrade of my phone I thought this would happen again😔

• 
  Lee Faichney (@leefaichney) reported 56 minutes ago from Ipswich District, England

  @VodafoneUK - utterly useless when cancelling during a cooling off period - @BTBusiness - utterly useless. Only work Monday to Friday. Crap crap crap customer service.

• 
  Martin Lambert (@HdrMartin) reported 58 minutes ago from Stowmarket, England

  @nikkiwba @VodafoneUK Yes 🙌🏻 exactly the same issue. Has been the case for a Couple of days now.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  skarabrae (@skarabrae580129) reported 6 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  freespeech (@openchatter) reported 7 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  Mike Wood (@mikewooduk) reported 8 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Ironwarrior73 (@Ironwarrior73) reported 11 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  Karen Smith (@kazfg) reported 11 minutes ago

  @SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue

• 
  Ed (@EdTheITGuy) reported 13 minutes ago

  @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

• 
  ||| PAUL ||| (@_AgainstMyWill) reported 15 minutes ago

  @cmwrawcliffe @ZiaYusufUK @VodafoneUK That would be fine with me. Almost everything about them is bad for humanity!

• 
  Robert Kilcoyne (@robkilcoyne) reported 20 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  Or Sassur (@Orsassur2) reported 23 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Rogue One (@RogueOne18) reported 24 minutes ago

  Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested