Vodafone

Vodafone Outage Report in Colchester, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Colchester, Essex, England 10/14/2025 16:55

October 14: Problems at Vodafone

Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • steve_townshend Steve Townshend (@steve_townshend) reported from Colchester, England

    Been with @VodafoneUK many years but this last year or so they’ve let me down. Sent me a broken phone, spent days replacing it, promised compensation - never arrived, new phone didn’t work properly, now the battery goes dead after 2 or 3 hours. No support for loyal customers.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    **** broadband, **** 4G, **** customer service. Broadband already moved from @VodafoneUK, mobile contract will be next....

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Colchester, England

    @VodafoneUK It’s still down :(

  • ajaybb Ajay 🕷 (@ajaybb) reported from Colchester, England

    @VodafoneUK am very annoyed. Persuaded by cold call from you to change plan, told it would take a few hours, 24 hours later I still have no phone signal. Not good enough!

  • AdvisedGroup Advised Group (@AdvisedGroup) reported from Hintlesham, England

    @mgrenrat @VodafoneUK IP8 no Vodafone broadband since yesterday, also virtually no mobile signal on any device. Was told after near 2 hrs on hold yesterday could take up to 3 days to fix! Its an internal Vodafone issue as neighbours BT broadband works.

  • thepetechapman Pete Chapman (@thepetechapman) reported from Colchester, England

    Our home internet with @VodafoneUK is so bad the kids are now asking Alexa “why is Vodafone internet so bad!”, her response... “I’m currently having trouble connecting to the internet” Classic! Sort it out Vodafone. We have struggled on and complained since March.

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @VodafoneUK hi I just got a contract for myself the other day £20 100gb my wife wants it now but can see it please help

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    @Reed88Mr @VodafoneUK I'm in Colchester too and having the same problems

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Anyone got a semi reasonable reply from @VodafoneUK about their broadband outage? Can't believe a large company like VF has put nothing about a major fault on their website or social media. Esp at the moment when people are working from home.

  • LindaMaryWoods Linda Woods (@LindaMaryWoods) reported from Ipswich District, England

    @CPWTweets @VodafoneUK please help I have just gone over to vodafone this morning, I can phone people and I have had one call to my phone but my husband can't phone me so I phoned my number from home phone and it said I had dialled an incorrect number 😟

  • jpsanders71 JonnyS (@jpsanders71) reported from Witham, England

    @VodafoneUK you’ve cut me off when you were apparently trying to sort out a major issue on my account. I’ve called back, you’ve gone home. Absolutely useless and a faceless organisation that clearly doesn’t care about Customers 0 out of 10 so far in the 10d I’ve had a contract

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @VodafoneUK thank you for the upgraded iPhone which arrived today. The thing is, there wasn’t a plug inside. Normally it wouldn’t be an issue, but the connector has changed.

  • daveawillis Dave Willis (@daveawillis) reported from Marks Tey, England

    @VodafoneUK can you check in Brightlingsea I used to get 4g now only 3G and E is the mast down?

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    @BradyZhuang @VodafoneUK Same problem here, in Colchester

  • Reed88Mr Lewis Reed (@Reed88Mr) reported from Colchester, England

    Once again #Vodafone broadband is down. I’ve switched it off. Luckily out tomorrow but better be connected next week for my uni week #Vodafonedown sort this out ASAP!! @VodafoneUK

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @VodafoneUK so I join Vodafone change my mind close account never use the sim etc They still take £20 from my bank when I call they say we will refund 28th... #disgusting #HowdareThey #rubbishcustomerservice #moneygrabbers #thieves #MyMoney

  • Al_roar Alistair Heron (Al apple) (@Al_roar) reported from Wivenhoe, England

    @willbramhill @VodafoneUK Thanks Will, fuming. It's business critical and I was met with robotic responses which escalated to the patronising when I questioned compliance with consumer law. A 50 day phone is not 'reasonably durable' (it's not been broken).

  • daveawillis Dave Willis 🇺🇦 ⚒ (@daveawillis) reported from Marks Tey, England

    @VodafoneUK I have no signal in Marks Tey is there a outage ? 22.28

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @VodafoneUK the battery on my phone is going, my contract ended a few months ago, I think. Can I get an upgrade over the phone or would I need to go into the store when they’re reopen? I can hang on until then. I have an iPhone SE.

  • sparkymarky245 Mark Bradfield (@sparkymarky245) reported from Ipswich District, England

    Sadly looks like after 3 years with @VodafoneUK when my contract ends in August, I'll be joining another network. Charging me £40 more than it should and refusing correct the bill

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • shootinthrough Gary David (@shootinthrough) reported

    @VodafoneUK Hi is there anyone there? I am looking for help please…

  • CCornillet Cecile 29 (@CCornillet) reported

    So apparently @VodafoneUK can't help me, customer service really poor and no complaints department. I know what I am going to do at the end of my contract. #vodafoneuk #poorcurtomerservice

  • imgervazio DG (@imgervazio) reported

    @VodafoneUK is the WORST company for customer service ! They will fob you off continuously. I have reported them to @CISASUK RETWEET to show your support .

  • MNachurski CMDR Curufinve of B-Buoy (@MNachurski) reported

    @VodafoneUK fttp upgrade now cancelled twice with no explanation. I have lost two installation slots now and Vodafone failed to share any information on what is the issue.. any help would be appreciated. Should I raise a complain to have this investigated?

  • Chugawuga Chugawuga (@Chugawuga) reported

    @VodafoneUK Still not sorted. Contacted support last tuesday and was told it was done, Wednesday contacted them again, told it would be another 24 hours, contacted them Thursday told 48 hours, contacted them yesterday and told another 48 hours. What a farce!

  • hanriddell han🌻 (@hanriddell) reported

    @VodafoneUK the signal in CW4 postcode is awful. my phone has been completely unuseable as a phone for 2 days, data won’t work and rarely having more than one bar of signal. when will this be fixed? will our payments be reduced since you’re not providing the service we pay for?

  • Anthony60976446 Anthony Banks (@Anthony60976446) reported

    @VodafoneUK @SophiaThakur I lost my data connection and couldn't get it back, went to the Kidderminster shop where I was talked down to by an arrangement condecending individual who refused to to tell me how he fixed it, he just said if you don't mess with the settings it won't happen again.

  • frankensteirer yoo hoo (@frankensteirer) reported

    @VodafoneUK To me it looks like bt has blocked my access to your service which is an @Ofcom issue and complaint as its restricted marketing you don't make a complaint to bt telling them you want to switch to vodafone 900mb only for a day or 2 later for full vodafone access to be blocked.

  • stephdot90 Steph (@stephdot90) reported

    @VodafoneUK Hi I've spoken to numerous online that agents who have promised the £25 would be credited to my account. The link for someone to join Vodafone did not work so they credited the person joining the £25 to their bill yet I’ve made no progress. Anyone available to help?

  • ben_pullan Ben Pullan (@ben_pullan) reported

    @_CallmeDee_ @VodafoneUK Lol, welcome to vodafone, network that does nothing