Vodafone Outage in Colchester, Essex, England

@VodafoneUK so I join Vodafone change my mind close account never use the sim etc They still take £20 from my bank when I call they say we will refund 28th... #disgusting #HowdareThey #rubbishcustomerservice #moneygrabbers #thieves #MyMoney

@willbramhill @VodafoneUK Thanks Will, fuming. It's business critical and I was met with robotic responses which escalated to the patronising when I questioned compliance with consumer law. A 50 day phone is not 'reasonably durable' (it's not been broken).

@VodafoneUK hi I just got a contract for myself the other day £20 100gb my wife wants it now but can see it please help

Sadly looks like after 3 years with @VodafoneUK when my contract ends in August, I'll be joining another network. Charging me £40 more than it should and refusing correct the bill

Hey @VodafoneUK, your broadband support teams are embarrassingly bad. Their knowledge of the product and how it works leaves a lot to be desired...

Been nice watching @VodafoneUK's broadband network slowly grind to a halt this morning. I'll be leaving the service after just 6 months in the new year as requested. Can't be dealing with the awful customer service and performance any longer.

@Yorkshire_Grit @VodafoneUK I have the same issue where I am. @VodafoneGroup win all these awards but my signal is always poor.

@BethnalYids @VodafoneUK I had the same last month when I got my new phone said they wanted £20 to set it all up and transfer everything from my iCloud I said **** that il do it myself the jokers.

@VodafoneUK UK promised that they'd phone me without fail today. They did not phone me. This is the FOURTH time they've broken a specific promise recently. I must waste more time with them. It's disgusting customer service. I was on the phone for an hour last time. @VodafoneGroup

@VodafoneUK our broadband internet keeps cutting out in the evenings. CO7 area. Why is our service cutting out? Not putting up with this :(

@VodafoneUK @paulphillips81 How do 3 mobile manage to offer exactly the same service at no extra charge ?

@VodafoneUK Well maybe you should put that in as an option, giving the customer the choice of keeping their data which is in the contract and not having rewards! Personally we have never used the rewards

@SpenyGC @VodafoneUK @O2 @ThreeUK @EE 😂 legend! That ten ten service 🤘🏼🔥

@VodafoneUK I know you can’t control who comes into the store looking for pay as you go/contract phones... but you can control customer service. For the sales guy in your Basingstoke store to lose interest in an issue because he’s not going to be earning commission is irrelevant

@EE your customer service is appalling. 22 years of loyalty over £14k spent and yet you refuse to resolve my issue. #CustomerService #fail #poor I’m off to @VodafoneUK #eeyougotitwrong #CustomerFeedback

@PROJ3CTGD @VodafoneUK @O2 @ThreeUK @EE Im @EE but i give em this they bring new phone within 24 hours..brilliant service 10/10 😊😂

@VodafoneUK have the worst customer service of any company I have done business with. I would not recommend to an enemy nevermind family or friends.

DO NOT GO WITH @VodafoneUK BROADBAND!! After 12 months of dealing with complaint with poor service and awful connection. I get told #vodafone won’t do anything. Cause “they can’t see a problem” &. “ it’s my problem”.

@O2 @ShaunJo21473309 I dont get why @Ofcom cant just look at @o2 twitter for evidence of customer dissatisfaction. @o2 knows ignoring @ofcom and the ombudsman is enough to get them to leave alone. @ThreeUK @CPWTweets @EE @VodafoneUK

@O2 @iamnotanicola Always worth checking @VodafoneUK @ThreeUK and @EE, @CPWTweets too. @o2 are cheap because they skimp on customer service! Font be fooled with the sweet nothings from the social media team! Always collect from store too! @o2 couriers pinch deliveries

@VodafoneUK I have complained about the same issue around 5 times and it STILL hasn't been fixed