Vodafone outages and service status in Marston, England

Problems in the last 24 hours in Marston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Marston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Marston, England

Latest outage, problems and issue reports in Marston and nearby locations:

• 
  Jade Hope (@jadus_baby) reported 1 minute ago from Sleaford, England

  @VodafoneUK I want to leave Vodafone when my contract ends. How do I ensure you don't continue to charge me and how to I get my pac code? #help

• 
  Ryan Bowden (@rybowden) reported 5 minutes ago from Balderton, England

  Having broadband issues and found @VodafoneUK have removed all the phone options to talk to someone and replaced it with a chat app 😭 they are so slow with it. The worst thing they could have done.

• 
  Andym (@chrefasta55) reported 8 minutes ago from Sleaford, England

  A new low from @VodafoneUK My phone was set up to have ZERO extra charges this was removed. Then 1 text sent by mistake from abroad that this cap would have blocked cost me 67p per letter. RIP off. Customer focused Service non existent

• 
  Gooner Al (@beardedninerUK) reported 11 minutes ago from Ruskington, England

  Is anyone else suffering 4g outage on @VodafoneUK

• 
  DaisyJane (@daisy_jane35) reported 16 minutes ago from Grantham, England

  Bah. All I would like is a number husband can ring to speak to someone @VodafoneUK who can write our email down correctly. That's it. Not difficult. My head hurts with the difficulty of getting this simple bit of information. #CustomerService

• 
  DaisyJane 🇪🇺 💙💛 (@daisy_jane35) reported 36 minutes ago from Grantham, England

  @VodafoneUK So now I'm told its £5.00 a month rather than £8.00 so you are stealing £3.00 a month from me. Its not been discounted properly. Your service is disgusting.

• 
  DaisyJane 🇪🇺 💙💛 (@daisy_jane35) reported 39 minutes ago from Grantham, England

  @VodafoneUK why is it taking three months to get the trade in sorted for my daughter's phone??? You owe us £192 value, £8 off each week. Grantham branch. Please sort, if we owed you it we'd be in trouble by now wouldn't we.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reported 5 minutes ago

  Wtf? Another one bites the dust... @VodafoneUK @ThreeUK

• 
  Or Sassur (@Orsassur2) reported 5 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  peter wilson (@wilsonpeter48) reported 10 minutes ago

  You have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK

• 
  Ironwarrior73 (@Ironwarrior73) reported 19 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  restore britain, send them home (@James79792160) reported 19 minutes ago

  @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

• 
  Ron Harrison (@RonHarriso22498) reported 19 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

• 
  Bob Bluffield (@BobGrumpies) reported 23 minutes ago

  @Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?

• 
  skarabrae (@skarabrae580129) reported 24 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  Gaz1313 (@pursseyg) reported 24 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  Osman (@deniz34j) reported 25 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.