Vodafone outages and service status in Kilwinning, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Kilwinning, including 0 direct reports.
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Problems in the last 24 hours in Kilwinning, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kilwinning, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Kilwinning, Scotland
Latest outage, problems and issue reports in Kilwinning and nearby locations:
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paul mcilwain (@mcilwain_paul) reported from Irvine, Scotland@VodafoneUK what’s the actual point of your contact centre being overseas, 3rd week of ongoing issues after having spoken to your Egyptian contact centre all I’ve done is repeat my self time after time. Poorest Customer service I’ve ever dealt with
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paul mcilwain (@mcilwain_paul) reported from Irvine, Scotland@VodafoneUK absolutely the worst customer service that I’ve ever had to deal with... on your 08080057320 number.. get absolutely nowhere with your agents 😡
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Pauline Murray RN 💛 (@champagnebird) reported from Kilmarnock, Scotland@VodafoneUK poor customer service, hard of hearing bereaved man who can't get wife's phone disconnected and bills stopped.Was told it HAD been done in store, it hadn't . 4 weeks later told it just needed an online form. Please DM me, @smiffy_73 @nataliecsmith_
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK Going round in circles with auto service. Get me help now
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK That's not working goes round in circles as no option for asked to DM
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Jill Ross (@jillross1504) reported from Ayrshire, Scotland@VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK Oh well not interested in solving customer issues.
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Iain McKay (@iainwk) reported from West Kilbride, Scotland@VodafoneUK You've got your network problems back in KA23 - hope that you fix it a lot faster than last time - less than 2 months ago!
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arlene allan (@allan_arlene) reported from Largs, Scotland@VodafoneUK been paying line rental on a dongle that I have never used, didn’t realise I had another line rental until I cancelled phone in July, now have bill for £29.97 because I didn’t cancel the 2nd line that was never used! Think I’ve been done good and proper!
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Girvan and District Great War Project (@GirvansFallen) reported from Ayrshire, Scotland@VodafoneUK still down in Ayrshire.
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Charlotte-Emma (@CharlotteEmmaPC) reported from Ayrshire, Scotland@VodafoneUK I’ve spent 5+ hours on the phone to your teams in the past week and the only solid answer I’ve been given is ‘reset the router and it might work in a few hours maybe?’ I shouldn’t have to chase a service provider in circles to provide a service I pay for.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Harvey (@danharvs) reported@9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻
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Cyber Woogy (@CyberWoogy) reported@VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it
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Claire (@ClairVDE) reported@VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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Paul Frost (@paulfrost_me) reported@KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?
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Anna Maslowicz (@annamazz) reported@VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account
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Crypto_Sim (@Sim__Bur) reported@VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me
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antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!