Vodafone outages and service status in Ayrshire, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Ayrshire, including 0 direct reports.
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Problems in the last 24 hours in Ayrshire, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ayrshire, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Ayrshire, Scotland
Latest outage, problems and issue reports in Ayrshire and nearby locations:
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paul mcilwain (@mcilwain_paul) reported from Irvine, Scotland@VodafoneUK absolutely the worst customer service that I’ve ever had to deal with... on your 08080057320 number.. get absolutely nowhere with your agents 😡
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paul mcilwain (@mcilwain_paul) reported from Irvine, Scotland@VodafoneUK what’s the actual point of your contact centre being overseas, 3rd week of ongoing issues after having spoken to your Egyptian contact centre all I’ve done is repeat my self time after time. Poorest Customer service I’ve ever dealt with
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Pauline Murray RN 💛 (@champagnebird) reported from Kilmarnock, Scotland@VodafoneUK poor customer service, hard of hearing bereaved man who can't get wife's phone disconnected and bills stopped.Was told it HAD been done in store, it hadn't . 4 weeks later told it just needed an online form. Please DM me, @smiffy_73 @nataliecsmith_
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Kristeen (@KrisC1888) reported from Cumnock, Scotland@VodafoneUK broadband is down, router has been trying to connect for around an hour and nothing 😑
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Kristeen (@KrisC1888) reported from Cumnock, Scotland@muzza1977 @VodafoneUK Aw naw I thought having one was bad 😳 good luck 🤞🤞
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Charlotte-Emma (@CharlotteEmmaPC) reported from Ayrshire, Scotland@VodafoneUK I’ve spent 5+ hours on the phone to your teams in the past week and the only solid answer I’ve been given is ‘reset the router and it might work in a few hours maybe?’ I shouldn’t have to chase a service provider in circles to provide a service I pay for.
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Colin Green (@colin81green) reported from Newmilns, ScotlandFinally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.
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Blair Nelson (@BlairKTID1869) reported from Maybole, Scotland@VodafoneUK hi I've just sent you a DM regarding my broadband service that's due starting tomorrow & my router still hasn't been dispatched. Can someone please look into it for me? As it stands I'm going to be left without internet access as of midnight.
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Girvan and District Great War Project (@GirvansFallen) reported from Ayrshire, Scotland@VodafoneUK still down in Ayrshire.
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Scott Whitehead (@scottwh1tehead) reported from Dalrymple, Scotland@VodafoneUK Not happy with been left with almost zero bandwidth ‘for up to 3 days’ whilst the issue is escalated. Escalations shouldn’t come with a 3 day wait. Clearly an issue with your router... new supplier pending 😡
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK That's not working goes round in circles as no option for asked to DM
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Scott Whitehead (@scottish27) reported from Dalrymple, Scotland@VodafoneUK I’m on my last nerve with your home broadband. Can someone make contact with me before I start to make an official complaint and move my services elsewhere.
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Colin Green (@colin81green) reported from Newmilns, Scotland@VodafoneUK It’s too late Steph; I’m long gone. The last and latest issue was that nobody told me I had to get an NUC code for my device, was only told I would be getting a PAC code. This meant I had no working phone with coverage for four days. Pathetic.
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Jill Ross (@jillross1504) reported from Ayrshire, Scotland@VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK Oh well not interested in solving customer issues.
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK Going round in circles with auto service. Get me help now
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carla laughs a lot (@CarlaMRS2386) reportedHello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.
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CanonBall (@FoderCanon) reported@VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling
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Phil Sandford 🇮🇱 (@Phil_Sandford) reportedNo reply from @VodafoneUK - you’ve done half a job, can phone the grandkids, but texts/iMessages not working. How poor are you?
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK
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karen sen (@karen_sen) reported@VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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antony hall (@anonymous_stAff) reported@VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Barrie Stimpson (@stimmo64) reportedHi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.