Vodafone Outage in Symington, South Ayrshire, Scotland

@muzza1977 @VodafoneUK Aw naw I thought having one was bad 😳 good luck 🤞🤞

@VodafoneUK broadband is down, router has been trying to connect for around an hour and nothing 😑

@VodafoneUK what’s the actual point of your contact centre being overseas, 3rd week of ongoing issues after having spoken to your Egyptian contact centre all I’ve done is repeat my self time after time. Poorest Customer service I’ve ever dealt with

@VodafoneUK absolutely the worst customer service that I’ve ever had to deal with... on your 08080057320 number.. get absolutely nowhere with your agents 😡

@VodafoneUK It’s too late Steph; I’m long gone. The last and latest issue was that nobody told me I had to get an NUC code for my device, was only told I would be getting a PAC code. This meant I had no working phone with coverage for four days. Pathetic.

Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

@VodafoneUK You've got your network problems back in KA23 - hope that you fix it a lot faster than last time - less than 2 months ago!

@VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!

@VodafoneUK I’m on my last nerve with your home broadband. Can someone make contact with me before I start to make an official complaint and move my services elsewhere.

@VodafoneUK terrible customer service. Mustve been with yous 15+years. Charged twice this month for my phone bill. Nothing but “it’s your banks fault” or “a data outage when transaction went through” still leaves me out of pocket with no solution after 2hours of calls @Ofcom

Actual need to go down the shop n speak to someone face-to-face just to get 18+ content control switched aff on yer phone. Aye cause yer gunna bounce in and let every **** know yer THAT desperate to watch porn @VodafoneUK

@VodafoneUK @AmazonUK I would treat myself @VodafoneUK #TuesdayTreats!

@VodafoneUK @AmazonUK I would treat myself

@VodafoneUK @VodafoneGroup Awful service, Activation date of 19th but still no Broadband. Spoken to lots of different people who all promise it will be done within 24hrs. 2 hours on the the phone today after being hung up on by one of your advisors.

Unacceptable service from @vodafoneUK. Literally weeks waiting for broadband installation. Hours on hold. Rude staff. Engineers don’t turn up for booked slot. Promised calls never returned. #vodaNo #nocustomerservice

In other news, and I'm ABSOLUTELY going to regret tweeting this, but I just had what I can only describe as a *good* customer service experience with @VodafoneUK (thank you Noura).

@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

@amarujala,for more than 24 hours I am suffering cos of Vodafone. Yesterday bought a new connection,still not activated.The company is not even taking any action in this despite of multiple reachout attempts.Pathetic service #Vodafone @VodafoneIN @VodafoneUK @VodafoneGroup

@VodafoneUK It's a server side issue not mine! Check out the webpage on your website, it's showing the backbone software, not the front end!

Moving into a third week with no internet thanks to @VodafoneUK Not exactly a great service during this period of lockdown and wfh 🤨

Vodafone : adamancy of not solving customer issues , Vodafone : non activation of new connection ,Vodafone : adamancy of not dialing to customer. Regret to opt for Vodafone @VodafoneUK @VodafoneIN @VodafoneGroup #VodafoneIdea #Poor service

@VodafoneUK I'm spending about a pound a minute because your App isnt letting me buy internet bundles. Please help!!! Burned through more than £20 in 24 hours

@VodafoneUK update please, we have no service but my app is telling me I have internet etc, it has been intermittent for nearly a week now, PH8 0EG.