Vodafone outages and service status in Newmilns, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Newmilns, including 0 direct reports.
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Problems in the last 24 hours in Newmilns, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmilns, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Newmilns, Scotland
Latest outage, problems and issue reports in Newmilns and nearby locations:
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Danielle 🖤 (@_DanielleTeresa) reported from Hamilton, Scotland@VodafoneUK Not the Vodafone app , apps in general. Turns out they were all down.
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Jamie Forrest (@Jamie_Forrest) reported from East Kilbride, Scotland@peterbouncyball @ThreeUK @Craig_Simcox @LaraLatex @SuzanneEvans1 @VodafoneUK Been with @ThreeUK for years and have had no problems with their service and coverage. Also a bill that you expect instead of being overcharged.
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Darren of Mcilvaney (@bawz) reported from Hamilton, Scotlandanyone else on @VodafoneUK having issues logging into app/site or is it just me?
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Charlotte-Emma (@CharlotteEmmaPC) reported from Ayrshire, Scotland@VodafoneUK I’ve spent 5+ hours on the phone to your teams in the past week and the only solid answer I’ve been given is ‘reset the router and it might work in a few hours maybe?’ I shouldn’t have to chase a service provider in circles to provide a service I pay for.
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Jill Ross (@jillross1504) reported from Ayrshire, Scotland@VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!
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Damian Kinsella (@damokins82) reported from East Kilbride, ScotlandLet down massively by @VodafoneUK offered me a change of price plan with discount, and then 2 weeks later they can no longer offer the discount they originally sold at. I detect mis-sold a product. Concerning, very concerning. Customer service didn’t call me back as promised with
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stephen donnachie (@realbigdee) reported from Hamilton, Scotland@VodafoneUK @SamsungMobile I've had enough of being messed about with this peice of **** phone ive been sold. I can't take to shop due to lockdown and I'm not sending for repair as it 4 weeks old. I want this replaced or trading standards are getting involved.
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Girvan and District Great War Project (@GirvansFallen) reported from Ayrshire, Scotland@VodafoneUK still down in Ayrshire.
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Colin Green (@colin81green) reported from Newmilns, ScotlandFinally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.
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Kristeen (@KrisC1888) reported from Cumnock, Scotland@muzza1977 @VodafoneUK Aw naw I thought having one was bad 😳 good luck 🤞🤞
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eryn (@erynshinneh) reported from Newton Mearns, Scotland@VodafoneUK you’ve also just tried to dm me and send me a text that I can’t receive cos I don’t have signal🙃 v annoying
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Clare ⚯͛ (@WillowsCrayon) reported from East Kilbride, Scotland@VodafoneUK hi can you help please. I have received a letter detailing a new phone contract using my name and address but I did not set this up. Unsure if letter is a fake or whether someone is using my details and/or bank details.
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Paula Taylor (@paulataylor99) reported from East Kilbride, Scotland@VodafoneUK ... you are absolutely the worst company to deal with ever! Dreadful customer service. Bumping Bs.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@VodafoneUK I have been a very loyal customer & would expect to be treated well. I haven't used the new phone due to their not bring enough memory that I have from my S10+. Upon checking on the SIM card, there is nowhere for this to go. I feel this has been mis-sold to me!
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Pauline Murray RN 💛 (@champagnebird) reported from Kilmarnock, Scotland@VodafoneUK poor customer service, hard of hearing bereaved man who can't get wife's phone disconnected and bills stopped.Was told it HAD been done in store, it hadn't . 4 weeks later told it just needed an online form. Please DM me, @smiffy_73 @nataliecsmith_
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Kristeen (@KrisC1888) reported from Cumnock, Scotland@VodafoneUK broadband is down, router has been trying to connect for around an hour and nothing 😑
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK Going round in circles with auto service. Get me help now
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Colin Green (@colin81green) reported from Newmilns, Scotland@VodafoneUK It’s too late Steph; I’m long gone. The last and latest issue was that nobody told me I had to get an NUC code for my device, was only told I would be getting a PAC code. This meant I had no working phone with coverage for four days. Pathetic.
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MartinW (@martiboyz) reported from East Kilbride, Scotland@JuanSoloTGA @VodafoneUK Mine is back up in East Kilbride. It was down from 8:45 to 10am. Only After finding out about on Twitter that they’re was a nationwide issue. FTTP was showing connected but nothing was working.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gem (@welsh_girlie) reported@VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!
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Liam (@LiabilityLiam) reported@SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Ironwarrior73 (@Ironwarrior73) reported@VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.
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carys (@blindandb0ujee) reported@PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number
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Paul Andrews (@vanillaweb) reported@SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.
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Tim Bentham (@tim_bentham) reported@VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.
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LW (@Bredebeck) reported@sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK