Vodafone outages and service status in Newmilns, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Newmilns, including 0 direct reports.
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Problems in the last 24 hours in Newmilns, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmilns, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Newmilns, Scotland
Latest outage, problems and issue reports in Newmilns and nearby locations:
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Kristeen (@KrisC1888) reported from Cumnock, Scotland@VodafoneUK broadband is down, router has been trying to connect for around an hour and nothing 😑
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Paula Taylor (@paulataylor99) reported from East Kilbride, Scotland@VodafoneUK ... you are absolutely the worst company to deal with ever! Dreadful customer service. Bumping Bs.
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Jill Ross (@jillross1504) reported from Ayrshire, Scotland@VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!
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Clare ⚯͛ (@WillowsCrayon) reported from East Kilbride, Scotland@VodafoneUK hi can you help please. I have received a letter detailing a new phone contract using my name and address but I did not set this up. Unsure if letter is a fake or whether someone is using my details and/or bank details.
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not nicki (@tisnicki) reported from Hamilton, ScotlandActually need to say publicly that @VodafoneUK are the biggest rip off/most unhelpful customer service ever
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Charlotte-Emma (@CharlotteEmmaPC) reported from Ayrshire, Scotland@VodafoneUK I’ve spent 5+ hours on the phone to your teams in the past week and the only solid answer I’ve been given is ‘reset the router and it might work in a few hours maybe?’ I shouldn’t have to chase a service provider in circles to provide a service I pay for.
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK Oh well not interested in solving customer issues.
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK That's not working goes round in circles as no option for asked to DM
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Girvan and District Great War Project (@GirvansFallen) reported from Ayrshire, Scotland@VodafoneUK still down in Ayrshire.
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MartinW (@martiboyz) reported from East Kilbride, Scotland@JuanSoloTGA @VodafoneUK Scrub that. I can go online and download stuff on safari but I just came off Wi-Fi and onto 4g and I just had 12 emails through from late this morning to now. Apple services are not working properly either.
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stephen donnachie (@realbigdee) reported from Hamilton, Scotland@VodafoneUK @SamsungMobile I've had enough of being messed about with this peice of **** phone ive been sold. I can't take to shop due to lockdown and I'm not sending for repair as it 4 weeks old. I want this replaced or trading standards are getting involved.
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Damian Kinsella (@damokins82) reported from East Kilbride, ScotlandLet down massively by @VodafoneUK offered me a change of price plan with discount, and then 2 weeks later they can no longer offer the discount they originally sold at. I detect mis-sold a product. Concerning, very concerning. Customer service didn’t call me back as promised with
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Boyd (@ayrfan68) reported from Symington, Scotland@VodafoneUK Going round in circles with auto service. Get me help now
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MartinW (@martiboyz) reported from East Kilbride, Scotland@JuanSoloTGA @VodafoneUK Mine is back up in East Kilbride. It was down from 8:45 to 10am. Only After finding out about on Twitter that they’re was a nationwide issue. FTTP was showing connected but nothing was working.
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Colin Green (@colin81green) reported from Newmilns, ScotlandFinally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@VodafoneUK I have been a very loyal customer & would expect to be treated well. I haven't used the new phone due to their not bring enough memory that I have from my S10+. Upon checking on the SIM card, there is nowhere for this to go. I feel this has been mis-sold to me!
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Danielle 🖤 (@_DanielleTeresa) reported from Hamilton, Scotland@VodafoneUK Not the Vodafone app , apps in general. Turns out they were all down.
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Jamie Forrest (@Jamie_Forrest) reported from East Kilbride, Scotland@peterbouncyball @ThreeUK @Craig_Simcox @LaraLatex @SuzanneEvans1 @VodafoneUK Been with @ThreeUK for years and have had no problems with their service and coverage. Also a bill that you expect instead of being overcharged.
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Paula Taylor (@paulataylor99) reported from East Kilbride, Scotland@VodafoneUK you are absolute bumping Bs. Terrible service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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adyh (@EuclidAlgorithm) reported@Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.
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taxilez (@taxilez) reported@VodafoneUK your apps been down two days how do expect me to pay the bill??
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Matthew Laughey 💙💛 (@laughey_m) reported@VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???
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ShazzerMac3 (@ShazzerMac3) reportedHey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.
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mṽsh (@shikariunite) reported@Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?
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Chris Danaher (@bigdanaher) reported@VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?
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Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reportedWtf? Another one bites the dust... @VodafoneUK @ThreeUK
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Diesel (@valkanelanights) reported@Iromg @VodafoneUK Stupid old ****
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AlbaGuBrath (@freewullie_lyn) reported@Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.