Vodafone Outage Report in Kilmarnock, East Ayrshire, Scotland
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E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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eryn
(@erynshinneh) reported
from
Newton Mearns, Scotland
@VodafoneUK y have I had no service/data for three days pls help
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
@VodafoneUK It’s too late Steph; I’m long gone. The last and latest issue was that nobody told me I had to get an NUC code for my device, was only told I would be getting a PAC code. This meant I had no working phone with coverage for four days. Pathetic.
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paul mcilwain
(@mcilwain_paul) reported
from
Irvine, Scotland
@VodafoneUK what’s the actual point of your contact centre being overseas, 3rd week of ongoing issues after having spoken to your Egyptian contact centre all I’ve done is repeat my self time after time. Poorest Customer service I’ve ever dealt with
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Charlotte-Emma
(@CharlotteEmmaPC) reported
from
Ayrshire, Scotland
@VodafoneUK I’ve spent 5+ hours on the phone to your teams in the past week and the only solid answer I’ve been given is ‘reset the router and it might work in a few hours maybe?’ I shouldn’t have to chase a service provider in circles to provide a service I pay for.
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paul mcilwain
(@mcilwain_paul) reported
from
Irvine, Scotland
@VodafoneUK absolutely the worst customer service that I’ve ever had to deal with... on your 08080057320 number.. get absolutely nowhere with your agents 😡
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Boyd
(@ayrfan68) reported
from
Symington, Scotland
@VodafoneUK Going round in circles with auto service. Get me help now
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Boyd
(@ayrfan68) reported
from
Symington, Scotland
@VodafoneUK That's not working goes round in circles as no option for asked to DM
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Kristeen
(@KrisC1888) reported
from
Cumnock, Scotland
@muzza1977 @VodafoneUK Aw naw I thought having one was bad 😳 good luck 🤞🤞
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.
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Boyd
(@ayrfan68) reported
from
Symington, Scotland
@VodafoneUK Oh well not interested in solving customer issues.
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Kristeen
(@KrisC1888) reported
from
Cumnock, Scotland
@VodafoneUK broadband is down, router has been trying to connect for around an hour and nothing 😑
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Pauline Murray RN 💛
(@champagnebird) reported
from
Kilmarnock, Scotland
@VodafoneUK poor customer service, hard of hearing bereaved man who can't get wife's phone disconnected and bills stopped.Was told it HAD been done in store, it hadn't . 4 weeks later told it just needed an online form. Please DM me, @smiffy_73 @nataliecsmith_
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Girvan and District Great War Project
(@GirvansFallen) reported
from
Ayrshire, Scotland
@VodafoneUK still down in Ayrshire.
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eryn
(@erynshinneh) reported
from
Newton Mearns, Scotland
@VodafoneUK you’ve also just tried to dm me and send me a text that I can’t receive cos I don’t have signal🙃 v annoying
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Jill Ross
(@jillross1504) reported
from
Ayrshire, Scotland
@VodafoneUK appalling customer service from Vodafone. Repeatedly told over the last week I would be receiving my iPhone XR within 24 hours. To now being told it’s a 1-2 week wait! Not good enough!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Volks
(@VolkieB) reported
@VodafoneUK - its been a whole day and i have not had data services or decent signal, when i joined vodafone i thought it was a good move, not anymore.. when is my services going to be back up and running... this is poor
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Robin March
(@Robin_J_March) reported
Don't use @VodafoneUK people. I worked there for a little while in 2011. I could tell you some things on how I saw them treat customers. Bad talking them etc. Maybe I should talk about it. They installed an app on my phone once that ate my data, Vodafone charged me for it. Lots.
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Charled Webb
(@TheChChCharles) reported
Just taking a moment to praise the excellent customer service of @VodafoneUK - after being advised to use their live chat, I was put through to the right department after a mere four hours! Thanks for sending a broken phone, guys!
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@VodafoneUK Sadly the damage is done. I’m already considering leaving Vodafone due to the issues last night. The level of customer service was awful, I spoke to 4 people in total and was told contradicting things and felt extremely pressured into paying when I didn’t need to.
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Volks
(@VolkieB) reported
@VodafoneUK how funny i have to use my partners EE network to even be able to contact you... you should be ashamed... i cant even access tobi without EE... #shambles
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HELP WASEEM
(@waseem11_) reported
@beckgeorge @VodafoneUK Agreed, my broadband has a very poor and unstable connection. complained various times. yo yo @VodafoneUK could you please resolve customers' complaints. And my ref for the latest complaint is 14536768
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Lauren Jessie Williams
(@LaurenJessieWi1) reported
@VodafoneUK @SpotifyUK Mine has to be ...... “ on the twelfth day of Christmas, Vodafone still hadn’t replied to my DM or complaint that I send on 19th November” ..tune 🎵
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Melownie
(@melownie) reported
@VodafoneUK why would one of your team say that we can’t cancel within 14 days unless we go into a Vodafone shop to cancel. The Vodafone shops are closed due to restrictions? We want to cancel today!!
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Robin March
(@Robin_J_March) reported
renewed. Will give @VodafoneUK a chance to respond before I say anything more. Failing that, more ripping off, unauthorised payments and abuse. Stay tuned unless Vodafone want to resolve. @EE I have the PAYG sim, I just can't unlock. Trapped in never ending hell with Vodafone!