Vodafone Outage in Iwade, Kent, England

@VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.

@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

@VodafoneGroup @VodafoneUK we will see Zay, we will see. I’ve been promised and assured so much by customer services.

@VodafoneGroup @VodafoneUK once again your customer service stinks. Incompetent or simply deceitful.

@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!

@VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting

@VodafoneUK been on hold to your customer service for half an hour AGAIN now trying to get through after you said you'd call me back 2 weeks ago about as issue. Disgraceful service

@VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....

@VodafoneUK your customer service is seriously bad!! I’m a new customer and it doesn’t fill me with much confidence 🤔

@VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK

@VodafoneUK @LewisHamilton Probably still won’t get signal anywhere though 👀

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@VodafoneUK Can confirm if there is a national outage of your broadband please. #vodafone

@VodafoneUK I can’t believe how difficult it is to get a mobile app/online Acct to work! I have spent so much time on the phone to your call centres - time I will never get back and it’s still not working!! #badcustomerservice

@VodafoneGroup worst website award goes to Vodafone. Can’t wait to get out of all my contracts @VodafoneUK

@VodafoneUK .... to continue.... constantly passing the buck of departments to deal with any complaint or query I have..... constantly blaming co workers for their errors if something still isn’t fixed or resolved.

@VodafoneUK I would just like to thank (NOT) Vodafone for their appalling customer service. I have been waiting for a response to unlock a handset which is mine and has been for 4 years! They then send me an email saying they have unlocked my current phone! No wonder I’ve left!!

@VodafoneUK I’ve never known such poor service, I’ve spent hours on the phone over a number of calls and just continually get put on hold,passed to someone else and then told that managers aren’t available to talk to due to your colleagues promising things they can’t deliver

Cannot wait to get out of our @VodafoneUK internet contract. Nothing but issues from day 1. I can’t even use WiFi at home 90% of the time. Thank goodness for my 30gb of data per month - NOT with Vodafone.

@VodafoneUK worst customer service of all time. Three live chat agents disconnected on me. None helpful so disappeared

Upset again tonight that I can’t change a BigValueBundle on my PAYG mobile with @VodafoneUK - what network do you suggest is best - nothing can be worse than @VodafoneUK having paid more than £50 this month !

@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

@VodafoneUK must have been taking advice from Dominic Cummings seen as they can’t hold their hands up and acknowledge that they have messed up, but oh no the customer has to pay the price- literally!

I have been scammed by @VodafoneUK Vodafone and @UK_Awin who promised a £100 Amazon gift card. Didn't receive and am unable to email the company as my email address is blocked - how convenient. I have found several others with the same issue. Might be time for trading standards.

@virginmedia Don’t worry @virginmedia - problem solved. Ordered a new SIM from @VodafoneUK and transferred her old number. Very happy not to have to deal with @virginmedia ‘customer service’ any more.

@LiaOnTour @VodafoneUK ok you got me, i never thought of that 😂

@VodafoneUK my friend has had terrible customer service spent 3.5 hours to online facility and still online now. They are having a laugh with her passing her from one to another. It’s like one big joke. This is on top of 2.5 hours last week. Another friend with horrendous service

@VodafoneUK He has sent you a message. I suggest you read it and cancel the debt as he owes you nothing

@VodafoneUK just had the worlds worst service and a 120 minutes of obstructive representatives! @VodafoneUK is ok to deliberately cut off and then arrange a callback at the equivalent of 3am for a night worker!! Avoid at all costs. Ofcom here I come

@VodafoneUK i am disappointed that you haven’t been able to help me during lockdown. Self employed Taxi driver who has paid his bills on time for the last 3 years+ Can’t you give me a short holiday before i go back to work. EE CAN DO THAT AND OFFER 50% TEMPORARY PAYMENTS!!!!