Vodafone Outage in Iwade, Kent, England

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@VodafoneUK Can confirm if there is a national outage of your broadband please. #vodafone

@VodafoneUK I can’t believe how difficult it is to get a mobile app/online Acct to work! I have spent so much time on the phone to your call centres - time I will never get back and it’s still not working!! #badcustomerservice

@VodafoneGroup worst website award goes to Vodafone. Can’t wait to get out of all my contracts @VodafoneUK

@VodafoneUK .... to continue.... constantly passing the buck of departments to deal with any complaint or query I have..... constantly blaming co workers for their errors if something still isn’t fixed or resolved.

@VodafoneUK I would just like to thank (NOT) Vodafone for their appalling customer service. I have been waiting for a response to unlock a handset which is mine and has been for 4 years! They then send me an email saying they have unlocked my current phone! No wonder I’ve left!!

@VodafoneUK I’ve never known such poor service, I’ve spent hours on the phone over a number of calls and just continually get put on hold,passed to someone else and then told that managers aren’t available to talk to due to your colleagues promising things they can’t deliver

Cannot wait to get out of our @VodafoneUK internet contract. Nothing but issues from day 1. I can’t even use WiFi at home 90% of the time. Thank goodness for my 30gb of data per month - NOT with Vodafone.

@VodafoneUK worst customer service of all time. Three live chat agents disconnected on me. None helpful so disappeared

@VodafoneUK seriously are a load of crap this network. Both my personal mobile and work mobile are unfortunately on vodafone contracts and neither are working. Call failure no service txt failed. Absolute rubbish network and coverage in ME10 postcode.

@VodafoneUK I would her to do this if my daughters phone worked. She is abroad as I said and no one can help her. The usual @VodafoneUK unhelpful customer service. It’s so ridiculous that we pay so much for a service and you have the worst can’t help attitude.

@VodafoneUK @VodafoneIN @VodafoneGhana @VodafoneGroup @VodafoneQatar @vodafoneNZ Dear Mark @VodafoneUK it's just to spread the wrost service of @VodafoneIN world wide so twitting to aware all Vodafone customers.

@VodafoneUK But if it's 33 days for example, it's tough luck for me even though I can't predict the actions of a foreign trade war. I've let Vodafone off in the past after letting me down & not offering an obvious simple solution, but this really will be the last time now. Had enough

@VodafoneUK There hasn't been a sufficient statement yet, it seems apparent that my P30 Pro won't be getting the Android Q update as would be expected for a flagship device, and resell values are plummeting. As a loyal customer of over 5 years I'd like to know what solutions are on offer.

@VodafoneUK There has been no service in Stanhope County Durham DL13 2UE for 2 days as the mast is not working and despite reporting it still nothing has been done! It needs fixing as a matter of urgency as this is a rural location and many rely on the mobile network.

Disgusting @VodafoneUK @VodafoneGroup .. despite repeated **** ups every month on my bill #Vodafone policy is to give one £15 goodwill gesture per 6 months ~ even though it is the same mistake month after month. All #vodafone user’s should check their bills very very carefully

@VodafoneUK One customer service assistant on webchat said she had requested a reimbursement from her senior colleagues and had given them notes on the case. We were told we’d hear from them in 24-48 hours about the refund. That was on Tuesday. We’ve heard nothing.

@VodafoneUK My poor Mum has spent the last six days on web chat and on the phone trying to sort this out. I cannot ask her to go down another dead end.

@ClaireLouiseutb @EE They are the shittest network in the world @VodafoneUK number 2

@VodafoneUK Never experienced such awful service. Charged for a year after cancelling my contract. Promised a refund last week via complaints and still nothing. Please help

OOOHHH BOY. Iv had to resort to this, i am at the end of my tether. @VodafoneUK your customer service is absolutley shocking. Despite 9 phone calls each lasting between 45mins and an hour, spanning 8 months you are still messing up my phone contracts. Disgraceful. @MartinSLewis