Vodafone outages and service status in Ilkley, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Ilkley, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ilkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ilkley, England
The most recent Vodafone outage reports came from the following cities: Bradford, and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
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TV | 1 month ago |
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Leeds
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Internet | 1 month ago |
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Leeds
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Phone | 3 months ago |
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Leeds
|
Phone | 4 months ago |
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Leeds
|
Phone | 4 months ago |
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Bradford
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Zoë Westerman 🏴 (@ZoeWestermanBLB) reported from Otley, England@VodafoneUK please can you contact me. I've spent 1hr on to your live chat & just going round in circles!!!! 191 just hangs up on me. Its important details to update. Terrible customer experience
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KTG (@Katie_Green_) reported from Gildersome, England@VodafoneUK no joy trying to get help on your TOBichat. Home broadband due to start 3rd DECEMBER. You started it a month early. Need credit immediately. Please contact via dm for full details to arrange refund
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kevin martin (@seatedskydiver) reported from Leeds, England@VodafoneUK sending SMS MESSAGES out at 03.04am absolute joke thanks for the wake up text not.. disgruntled customer of 15 years 😫😫😫
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David Shaw (@davidjfshaw) reported from Bradford, England@VodafoneUK hi guys, I've requested an NUC code 3 times first on 10th of June and the last time your service centre requested it on 30 June.. I've still not received anything.. What can I do to get this?
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Brian Darnbrough (@DarnbroughB) reported from Bradford, England@VodafoneUK been a customer for good few years moved my services elsewhere and you slap me with £8 data charge. Can you explain how this is possible.
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ian rolf (@ianrolf7) reported from Otley, England@VodafoneUK Are unprofessional,unpleasant and are very happy to take money and not supply a service. Under investigation,by offcom,they are not what they seem. Customer care staff are rude and unhelpful,they find it amusing they are ripping people off.
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Jake Wilde (@JakeWilde) reported from Leeds, England@VodafoneUK so I’m getting a discount on my broadband as I’m not getting the speeds but you won’t let me cancel for free, you alnowledge it’s below average speeds and doesn’t work but I can’t leave. Shocking service
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CJ 145° (@CJHthePlumber) reported from Leeds, EnglandOmg how bad can that be @VodafoneUK was wanting a Costa code for a free drink of value of £2.20ish and app says I've claimed a code and app keeps crashing Well guess who's not having a second coffee today 🤯🤯🤯🤯🤯
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jade 🍼🎄 (@xjadeclark) reported from Leeds, EnglandHonest to god. I have never had such bad experience than I have with @VodafoneUK. Been lied to and mislead constantly. Being told different things, no one listening to me. Just completely useless. I can’t even explain!
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Steph ❤️ (@stephaniefewer) reported from Bingley, England@VodafoneUK I just refused the iPhone 12 Pro I ordered on a call to Vodafone a few weeks before Christmas as was told by a guy on the phone as I wanted a different phone and they couldn’t cancel it and so does that mean my bill will currently stay the same as it is at the moment?
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Dean Bray (@DeanBray1) reported from Leeds, EnglandI struggle to understand how @VodafoneUK can never understand my query when I call. The training in these centres are either sub-standard or they've done a huge recruitment drive and EVERYONE is new. Nobody knows anything.
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Sarah Marshall (@sarahmarsh4ll) reported from Wibsey, England@VodafoneUK please can you advise how I contact someone regarding a lost curve tracker? The online chat told me to call but I can never get through and when I eventually did - the person in the call centre didn’t know what the devise is.
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Hannah Louise (@Hannahlufc) reported from Leeds, England@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Phil Woodwiss #FillThemWithKindness (@philwoodwiss1) reported from Keighley, England@Rhianlovesbooks @VodafoneUK Hopefully that solves the problem phones are great but the slightest thing and they are no better than 2 baked bean cans and a piece of string lol you would of thought they would show a bit more urgency with your dad being disabled.i always play the Disability card
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KTG (@Katie_Green_) reported from Gildersome, England@VodafoneUK no help on chat. Need credit for home broadband charge you started a month too early.
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Lexy No Pasaran (@Galadriel1010) reported from Leeds, England@VodafoneUK #verymerewards My resolution is to write more. I stopped for a few years, so my plan is to use my commuting time for writing.
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Sunny Osahn (@SunnyOsahn) reported from Leeds, England@jagpreetks @CityFibre @VodafoneUK @KirkleesCouncil Damn... I can imagine. You’ll need a few bags of frozen pees to stop all that bruising and swelling!
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jesquik (@Jmmelia) reported from Leeds, England@VodafoneUK yo what’s up with 4g? And by that I mean, why can I never get any? I just resigned with you guys for another 2 years and I feel like I absolutely played myself.
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OZWELDO (@OZWELDO) reported from Gildersome, England@VodafoneUK Clue in 1st sentence. It's not or never has been a Vodafone device which is why I ask what rights you have to lock it to your network. Only responses to this question have been lies
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jade 🍼 (@xjadeclark) reported from Leeds, EnglandI’ve had nothing but trouble with @VodafoneUK for over the last month! I can’t believe how bad I have been treat as a customer, the online chat team are absolutely useless & don’t even get anywhere on the phone! #shocking #disgrace
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Quayle (@CarolQuayl94328) reported@Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.
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taxilez (@taxilez) reported@VodafoneUK your apps been down two days how do expect me to pay the bill??
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freespeech (@openchatter) reportedThe more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.
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Robert (@Poots1Poots) reported@DavidPoulden @VodafoneUK @TNLUK I found out only tonight that the National Lottery is paying 10’s of millions to organisations which support illegal migrants. I have withdrawn my funds and closed my account.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Michael C (@bigmickc22) reported@VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service
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Liz Berry (@Berryliz8) reportedIn desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕
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Martin 'Dougal' Ogle 🇬🇧 🏴 (@MartinOgle1) reportedVodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.
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MrMulder (@MrMulderUK) reportedLocal network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903
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Osman (@deniz34j) reported@VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.