Vodafone Outage in Keighley, Bradford, England

So @VodafoneUK, I wanted to change the email address on my account. After going through 3 login screens, and 3 sets of 2FA codes to get there, I discover the "Change" button doesn't even work. 👏

@VodafoneUK well done for leaving a vulnerable 84 year man who is shielding without a phone even though the replacement phone was ordered and confirmed but then cancelled by you without ANY NOTIFICATION- disgusting customer service let’s hope it turns up now

@DjHarryHolmes11 @VodafoneUK Honestly never had a problem with them in the short time I've been with them. They might be a little more expensive than other networks I have been with before but I've always had good service if I've been stuck with something. This is probably just a glitch in the system tbh

I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

@VodafoneUK Got the SIM week ago with a phone. Still no activation. PM to customer services 5 times in a week. Still nothing. So I am going to cancel the direct debit and keep the phone. Let's see if that works.

@jagpreetks @CityFibre @VodafoneUK @KirkleesCouncil Damn... I can imagine. You’ll need a few bags of frozen pees to stop all that bruising and swelling!

@mrpauldunphy @VodafoneUK Took me over a month to get a resolution to a problem they created. One point a bloke shouted down the phone "YOU JUST DON'T GET IT DO YOU!". On the whole an utterly miserable experience.

@mrpauldunphy @VodafoneUK Wish I tweeted. Good to know social media holds more importance than a person's human experience. I had the worst experience I've ever had with a company in my entire life sadly. HAVE A NICE DAY!

@VodafoneUK sending SMS MESSAGES out at 03.04am absolute joke thanks for the wake up text not.. disgruntled customer of 15 years 😫😫😫

@VodafoneUK #verymerewards My resolution is to write more. I stopped for a few years, so my plan is to use my commuting time for writing.

@VodafoneUK I'm wanting to pay off the remainder of a pay monthly contract, can you help with this...

Honest to god. I have never had such bad experience than I have with @VodafoneUK. Been lied to and mislead constantly. Being told different things, no one listening to me. Just completely useless. I can’t even explain!

Hi @VodafoneUK i've been trying to get a pac code since 8pm yesterday. When i rang, customer services said the system is down (i was on hold for an hour to be told this). It's still not coming through when i text pac and my pin. Can you help please.

I’ve had nothing but trouble with @VodafoneUK for over the last month! I can’t believe how bad I have been treat as a customer, the online chat team are absolutely useless & don’t even get anywhere on the phone! #shocking #disgrace

I struggle to understand how @VodafoneUK can never understand my query when I call. The training in these centres are either sub-standard or they've done a huge recruitment drive and EVERYONE is new. Nobody knows anything.

@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡

@VodafoneUK you customer service is a joke 40mins on the phone for a bill that should never have been made for a service never received #Vodafone #ripoff

@VodafoneUK so I’m getting a discount on my broadband as I’m not getting the speeds but you won’t let me cancel for free, you alnowledge it’s below average speeds and doesn’t work but I can’t leave. Shocking service

@VodafoneUK good to see Vodafone responding to customer complaints, what a horrible organisation

@VodafoneUK Your services are worst and poor. Give some funds to @VodafoneIN, I am decided for @reliancejio now. don't reply to me😡.

Hi @VodafoneUK. Just spent an agonising 30 mins on phone to you going round in circles trying to change the name on an account I used to manage. I left the organisation last summer (& DID change the name then but you seem to have ignored that). Please help. Phone support useless.

@VodafoneUK I know these are difficult times but I’ve been trying to get help through DM’s for the past 2 days. Someone different replies every 8 hours, nothing gets resolved. All I need is a SIM card to be registered. I need Wi-Fi by tomorrow or I can’t work!

@VodafoneIN @VodafoneAU @VodafoneUK @VodafoneGroup @vodafone Poor Network of vodafone, I am facingn issue last 5 days, Any of OTP SMS not delivered at a time, I received it after 5 to 6hours. so I am going to switch Vodafone to Jio, Bye Bye Poor Vodafone

@VodafoneUK They told her to wait 3 days before someone would contact her but going to be impossible now as number ported today and no phone disgusting leaving a vulnerable customer in this position @Ofcom

@VodafoneUK AVOID THIS NETWORK!!!! Still waiting 9 days now for handset to arrive, quick to take my money.. phones everyday to be told same crap .. am now cancelling direct debit and switching to network that WILL HELP ME!!

As if Network issues, call drops were not enough, this Chor company @VodafoneIN deducted Rs 99 for International roaming at 4am today. @VodafoneIN_News @VodafoneUK @VodafoneGroup #Rs99 #SCAM #vodafonefraud #vodafoneidea #vodafoneloot

@VodafoneUK Can you tell me when the broadband issues will be fixed in NP44 as it has now been down 24 hours.

@casco28 @virginmedia @VodafoneUK Yep, worst company I've ever held an account with. Switched providers over the weekend but I cant cant any contact with these either, joke of a company

@VodafoneUK you just lost a customer of over 17 years because you want to charge me £5 a month more than you would a new customer! No loyalty at all!!