Vodafone Outage in Clanfield, Hampshire, England

@VodafoneUK @ODEONCinemas #VeryMeTuesday I'd treat @FastGeraint

Being a good dad, I have been paying my daughter’s phone bill and @VodafoneUK have been happy to take my money. When we finally got them to cancel the account and admit they had taken 2x extra payments. The refund was supposed to be in account in 48hours. A month later nothing!

@JoMorris_ @VodafoneUK Totally agree will be changing once all three phones and broadband are up. They are so rude and don’t actually care.

Just been told by @VodafoneUK that it is too expensive for that massive company to send a router next day despite Jade needing internet to complete uni work before they can get us a router. Fantastically bad service from them yet again

@VodafoneUK cant log into my Vodafone app- not sure my user name please help

@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

Well done @VodafoneUK for providing me with comfortably the worst upgrade offer I've ever had - the smartphone they gave me 5 years ago, paying £6 a month more and with half my current data allowance. Nice one. I think your churn rate will shortly be increasing somewhat.

@VodafoneUK can I suggest that it's not a good policy to suggest that a customer seeking an upgrade goes for the smartphone they upgraded from 2 years ago and then pays £6 a month extra for the privilege.

@VodafoneUK on hold for well over an hour trying to speak to someone about appalling home broadband service

@VodafoneUK your website chat and forum are not helpful! I need a Network Unlock Code. Thanks

@JordanGott @VodafoneUK literally the worst network provider

@VodafoneUK @AmazonUK I'd treat @FastGeraint to something nice 😎

@VodafoneUK Hi Mark one of your colleagues at Vodafone said the same thing & that they would help at the end of the conversation told me what I already knew so basically wasted mine time over 2 days! I just don’t get it how Vodafone can treat customers in such a dreadful way I find shocking

@VodafoneUK @VodafoneUK is DOWN!

@VodafoneUK I won’t be taking up any of Vodafone’s offers I’ve been with Them over 22 years recently I’ve been extremely messed around by Vodafone even director support & now over a month later it’s still not sorted customer service & customer care means nothing to Vodafone

@VodafoneUK absolutely shocking and embarrassing thieves I can’t explain how bad this has been over the last year! #thieves #horrificservice

@VodafoneUK I’ve recently left Vodafone after years of appalling customer service. Only wish I’d done it sooner.

@VodafoneUK hi I’m going to Egypt on holiday. I’m a pay monthly customer. I read that it’ll cost me £6 per day. If I were to send, for example, 1 text, would I still be charged £6?

@VodafoneUK been customer for over 10 years first time upgrading and lack of offers given... time to move networks. No customer loyalty

@NatWest_Help They were not helpful. Told me it was apples fault, spent 2hrs on the phone to Apple then lost the will to live. They have not resolved the issue each time I have contacted them. My partner also got the ombudsmen involved for that and other reasons. @VodafoneUK are useless

@VodafoneUK how many phone calls and webchats do I need to make to cancel insurance on devices not held, insurances not used, SIM cards never used and still you continue to charge me 😡😡😡

Hey @VodafoneUK - just for the record emojis 'emote' so you can tell the poor confused chap in your radio ad that they are 'emoting'. 🤣

@NatWest_Help The number is correct and I’ve tried at least 3 times. My service here is awful. Had it out with @VodafoneUK as they also send an activation code to access account. I can’t access that either for same reason, no codes come through!

I swear I have told this Vodafone customer advisor several times I just want my PAC number and leave @VodafoneUK. Well done for the offers but I want to leave what is so hard about that.

@bealster64 @VodafoneUK You are so salty. I’ve been with Vodafone since 2010 and never had any issues. I always getting a good prices and offers. I have Iphone 8 Plus and the IPad 2018. And I pay more or less like other people pay only for iphone X.

@VodafoneUK No I managed to sort my issue over the online chat, must say your customer service team is great at sorting issues out, it’s just the actual site which was slow to load anything. Anyway all is good as sorted out what I needed in the end 😊

@VodafoneUK have the worst customer service EVER, i don't even like complaining but these man are so shit.

@rymez2k @winter_heidi A colleague once blamed IT problems on "a saturated firewall" as that's what @VodafoneUK were telling businesses when there was a proxy server problem. I would never have believed such a thing existed if I hadn't seen it!