Vodafone Outage Report in Caernarfon, Gwynedd, Wales
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Nicola Brown
(@nicolab19831) reported
from
Llanberis, Wales
@sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!
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Darren Matthews
(@darrenmmatthews) reported
from
Gaerwen, Wales
Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Bridgman
(@donowt) reported
@VodafoneUK Sorry, I tried, but telling you anything through your robot interface is worse than trying to use your online service. I will be going to another supplier.
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Jamie
(@IamTheJamie97) reported
@VodafoneUK Hey guys just revived a text and I phones about a text you guys sent me and wanted to speak to customer service was on hold for 30 mins for me to having to ask for a manager and then to be hung up on?
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Julie Pilkington
(@juliepilk1ngton) reported
@VodafoneUK Are there any updates on fixing the mast at GU31? You mention you are having problems reaching your equipment, is this access problems?
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Charlie Goodall
(@goodall_charlie) reported
@VodafoneUK When we get power failures & your network goes down as well as the internet. How do you expect customers to contact you to advise of problems?
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Matt Sadler
(@MattSadler2250) reported
@VodafoneUK can you assist. Been waiting all morning for an engineer visit for home broadband. 8am-1pm slot. No communication from an engineer. No agents available on ToBi to ask & after 80 mins on hold to customer services the call was disconnected your end. Where are you all?
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Peter Sams
(@tallgeezer_uk) reported
Come on @CityFibre and @VodafoneUK - Now on day 8 outage for our home broadband (and not just our house). No explanation, no timescales, was no point moving from @BT to your service. (#notimpressed !)
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Harseen
(@HarseenK) reported
Wow @VodafoneUK just hung up on me. Worst and rudest customer service ever 🤮
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Charlie Goodall
(@goodall_charlie) reported
@VodafoneUK During 1st storm your network was down for over a week. You were last network to restore service but your website said your service was fine. Other utilities are setting up resilience teams to deal with future events. Are Vodafone part of this?
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Julie Pilkington
(@juliepilk1ngton) reported
@VodafoneUK This is all fine but there is no timeline of when this is expected to be resolved. Last time this happened I had no mobile coverage for four weeks because of access issues the mend the mast. You’re very quick though to send me updates on price increases!
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Tommy Clarke
(@TommyCl97045284) reported
@VodafoneUK Click on the link in the order confirmation you sent to be told the order number is not in the correct format - I've not put the order number in, it's part of the link. Is there an issue with the system?