Vodafone Outage Report in Caernarfon, Gwynedd, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Nicola Brown
(@nicolab19831) reported
from
Llanberis, Wales
@sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey
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Darren Matthews
(@darrenmmatthews) reported
from
Gaerwen, Wales
Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor
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Ceri Bostock
(@Ceribos) reported
from
Caernarfon, Wales
@VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren
(@Titch_7) reported
@VodafoneUK The thing is an engineer wasn’t originally booked. They confirmed this by text (great service that- not) and they are now talking about replacing my router which I was also guaranteed that wouldn’t happen. Furious
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Brian whitehead
(@st7_bri) reported
@VodafoneUK Let's call a spade a spade. It's a customer retention department. Anyway after a 2 hour 9 minutes on hold, I finally got to cancel.
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Morag frame
(@FrameOystergirl) reported
@VodafoneUK So I called the help centre, still charging £25 and received a DM, still charging £25. I’m pretty disgusted that a multi million pound company is charging customers with dementia money to help them with their phones
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Ansar Khan
(@BossAnsar) reported
@VodafoneUK , shocking customer service, 4 weeks to do a broadband upgrade, never got done . Every time I called "it's a backend issue it will take 3 days" No call backs when promised. I have now cancelled and will never use yourselves again. Would not recommend to anyone !!!!!!
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Brian whitehead
(@st7_bri) reported
@VodafoneUK @Ofcom Hi Manda, as I was told via DM, phoning is the only way to cancel.
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Olli Whittle
(@olliwhittle) reported
@VodafoneUK any chance of someone replying to the chat I’ve been on for 5mins? Not great when your service isn’t working and there isn’t even a Hello from support
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Lauren
(@Titch_7) reported
Absolutely appalling service from @VodafoneUK between you and @TalkTalk you have made renewal process painful and made a complete mess of it inconveniencing us in the process. Best of luck to your engineer (if they turn up this time)
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Sahir
(@Mazzalein) reported
@VodafoneUK horrendous customer service. Spent 2 hours on the phone only to get trasferred to someone based in the UK who simply just cut me off. Ridiculous
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martin
(@g1xer) reported
@VodafoneUK afternoon. I need to speak to someone, but getting past the stupid automated voice is impossible. We have some sending messages from a number on my contract, but not from the owner of the phone.
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Alastair Jamieson
(@alastairjam) reported
@galliccelt @VodafoneUK Why would they bother? It's an oligopoly. The fact I'm still a customer despite this sort of treatment tells its own story. Their other trick is demanding advance payment if you have a higher-than-usual bill, and blocking the account until you pay. Not great when working overseas