Vodafone outages and service status in Caernarfon, Wales

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

• 
  Darren Matthews (@darrenmmatthews) reported 43 seconds ago from Gaerwen, Wales

  Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor

• 
  Nicola Brown (@nicolab19831) reported 21 minutes ago from Llanberis, Wales

  @sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!

• 
  Declan McGrath (@declaa) reported 29 minutes ago from Llanfaes, Wales

  @VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey

• 
  Ceri Bostock (@Ceribos) reported 46 minutes ago from Caernarfon, Wales

  @VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare

• 
  Osian Owen (@osianowen1) reported 56 minutes ago from Caernarfon, Wales

  @GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brendan (@kegger1664) reported 5 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Navierstokes (@Navierstokes69) reported 8 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  FINGERSJOHN✌ (@jnafr) reported 9 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  Hello Purgatory (@HelloPurgatory) reported 15 minutes ago

  @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

• 
  Mr O (@mikel_funky) reported 17 minutes ago

  @VodafoneUK can you fix the ****** internet on your broadband FFS

• 
  shaun (@1971wilko) reported 18 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 18 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Louis (@BBLouisR) reported 19 minutes ago

  @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

• 
  Tamzin (@TweetsByTamzin) reported 24 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  Jolyon Brown (@Eddie_Catflap) reported 25 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!