Vodafone outages and service status in Caernarfon, Wales

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

• 
  Declan McGrath (@declaa) reported 38 seconds ago from Llanfaes, Wales

  @VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey

• 
  Nicola Brown (@nicolab19831) reported 17 minutes ago from Llanberis, Wales

  @sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!

• 
  Osian Owen (@osianowen1) reported 41 minutes ago from Caernarfon, Wales

  @GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.

• 
  Ceri Bostock (@Ceribos) reported 41 minutes ago from Caernarfon, Wales

  @VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare

• 
  Darren Matthews (@darrenmmatthews) reported 55 minutes ago from Gaerwen, Wales

  Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martyn Moore (@martynmoore) reported 4 minutes ago

  Hey @VodafoneUK, don't you think it's a little bit sad when people who hardly use X make an exception to say what a terrible company you are to deal with? Yes, me too

• 
  Hasan Ozgan (@HasanOzgan) reported 5 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone

• 
  Leoy S (@l3roy0) reported 5 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 7 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 8 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  Bri Hammond (@big1481b) reported 10 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  IainMcCallum (@Iain_McCallum) reported 13 minutes ago

  @VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.

• 
  IainMcCallum (@Iain_McCallum) reported 13 minutes ago

  @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

• 
  Gary Young (@garyisatwit) reported 16 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  Jack Chamberlain (@Jack_william89) reported 16 minutes ago

  @laticssamuala @VodafoneUK It’s just piss poor isn’t it, and agreed can’t contact them either, the internet has been really **** the last few days tbh