Vodafone Outage Report in Caernarfon, Gwynedd, Wales
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Nicola Brown
(@nicolab19831) reported
from
Llanberis, Wales
@sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!
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Ceri Bostock
(@Ceribos) reported
from
Caernarfon, Wales
@VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey
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Darren Matthews
(@darrenmmatthews) reported
from
Gaerwen, Wales
Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🔥💧screaminkid
(@screaminkid) reported
@GeorgeMonbiot @grahamholland13 @VodafoneUK Go into a Vodaphone shop full of potential customers and Loudly say you hav a problem cancelling the account of someone who has passed& wait? I did it with daughters canceled account? Satisfaction in ten minutes flat! Phone or Computer is useless! Face to face worked? Good Luck!
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colin_e 💙
(@colin_e) reported
@GeorgeMonbiot @VodafoneUK There has been a collapse in customer service standards over recent years. COVID was a catalyst, but then companies realised customers were tolerating 1-2 hour waits, and that they could get away with "demand throttling" by understaffing call centres and then pocket the profits.
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missbolshie
(@missbolshie) reported
@GeorgeMonbiot @VodafoneUK My 90 year old mum has a brain tumour, is dying, in care and will never be able to go home again and @JohnLewisRetail phone and broadband are saying the same. Can cancel but pay the whole contract
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Jenny Bowden
(@jennybowden50) reported
@VodafoneUK @GeorgeMonbiot Dear life!! @vodaphoneUK do you seriously consider this to be acceptable customer service?? Suggesting that someone who has been treated so badly should speak to a BOT!!!
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Dave Hammond
(@Dchammond1) reported
@VodafoneUK Definitely lost another future customer here …
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK Had a very similar experience with Vodafone when my dad passed. My sister and mother were on the same account, took 2 months to finally cancel it after countless calls and promises. And when they finally did they cancelled it all leaving me unable to contact my grieving family
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Richard Allan
(@richardfallan) reported
@GeorgeMonbiot @VodafoneUK Whatever you do, don’t get a second line with them either - that really is the **** that will not get off your shoe. Took them 9 months. I don’t know who set up their systems that one call centre doesn’t link with another but they want suing. And then possibly hanging
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Traff #Education #knowledgeispower #AkalaGOAT
(@Traffsj) reported
@GeorgeMonbiot @VodafoneUK I have a bad debt for a Vodafone contract I cancelled 10 years ago. For years I kept getting different Debt agencies after a debt I could prove I paid. Didn’t do any good. Never been back to Vodafone. EE is better. Dead relative, pop to a shop, show certificate. It’s cancelled.
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Smanfa
(@malteaser_80) reported
@GeorgeMonbiot @VodafoneUK I’m with Vodafone. When my mum died last year, I switched her account over to me, which I had no problems with thankfully. British Gas on the other hand sent debt recovery team after me, even though they had never tried to contact me themselves.
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Catherine Russell
(@catherinerusse2) reported
@GeorgeMonbiot @VodafoneUK Good and thank you. Had exactly the same situation with my Dad years ago. I set him up a @vodafoneUK account which he never used as he died days later. Dreadful service.