Vodafone outages and service status in Caernarfon, Wales

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

• 
  Darren Matthews (@darrenmmatthews) reported 10 minutes ago from Gaerwen, Wales

  Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor

• 
  Ceri Bostock (@Ceribos) reported 36 minutes ago from Caernarfon, Wales

  @VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare

• 
  Nicola Brown (@nicolab19831) reported 40 minutes ago from Llanberis, Wales

  @sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!

• 
  Osian Owen (@osianowen1) reported 41 minutes ago from Caernarfon, Wales

  @GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.

• 
  Declan McGrath (@declaa) reported 58 minutes ago from Llanfaes, Wales

  @VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anaya Khan (@AnayaKh79843612) reported 1 minute ago

  @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.

• 
  James Reading (@Eternia_Boy) reported 5 minutes ago

  @VodafoneUK £8 a DAY!!! To use my mobile in America is absolute ******* extortion!! You should be ashamed to treat loyal customers of over 20 years in this way!! APPALLING!!! Do Better!!!

• 
  Gill (@gill_frost) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

• 
  Robin Francis (@RobFrancis66) reported 6 minutes ago

  @VodafoneUK worst customer service ever

• 
  Energy Guy (@renewables_guy) reported 6 minutes ago

  Trying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!

• 
  chey (@axtumnbreeze) reported 6 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  left blank (@leftblank111) reported 14 minutes ago

  @AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!

• 
  The Wheel Turns ... 〓〓 (@SimonLeggX) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore

• 
  LB (@BoozerArab) reported 18 minutes ago

  @AJRAllModCons @VodafoneUK They did the same to me 10 years ago so I left them for EE. They told me to cancel my direct debit while in dispute then they go and add a bad mark on my credit rating. Took years to resolve, had to go to the ombudsman.

• 
  🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reported 22 minutes ago

  Talking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!