Vodafone outages and service status in Caernarfon, Wales

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

• 
  Nicola Brown (@nicolab19831) reported 6 minutes ago from Llanberis, Wales

  @sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!

• 
  Declan McGrath (@declaa) reported 12 minutes ago from Llanfaes, Wales

  @VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey

• 
  Darren Matthews (@darrenmmatthews) reported 17 minutes ago from Gaerwen, Wales

  Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor

• 
  Ceri Bostock (@Ceribos) reported 27 minutes ago from Caernarfon, Wales

  @VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare

• 
  Osian Owen (@osianowen1) reported 51 minutes ago from Caernarfon, Wales

  @GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 1 minute ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  not fred (@___NF___O_O) reported 2 minutes ago

  @VodafoneUK broadband down plz fix

• 
  Lee Harris-hamer (@harris_hamer) reported 3 minutes ago

  @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

• 
  Michael MacAulay (@mistermac97) reported 4 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  Arjun Chohan (@ArjunChohan) reported 9 minutes ago

  @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

• 
  Where's ***** (@WheresWilly8) reported 11 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  Kate (@Kate21Reed) reported 23 minutes ago

  @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

• 
  Cole80 (@Cole9189) reported 23 minutes ago

  @VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam

• 
  Josh Peel (@joshorangepeel) reported 24 minutes ago

  @VodafoneUK waste of time speaking to complaint manager, couldn't even make sense , telling me "cant do anything for me" NO ITS THAT YOU REFUSE TO DO ANYTHING absolutely evil company . CUSTOME LOYALTY MEANS NOTHING TO THESE PEOPLE ANYMORE

• 
  Mark Connolly (@macon1375) reported 24 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK