Vodafone Outage Report in Caernarfon, Gwynedd, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Osian Owen
(@osianowen1) reported
from
Caernarfon, Wales
@GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.
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Darren Matthews
(@darrenmmatthews) reported
from
Gaerwen, Wales
Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey
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Nicola Brown
(@nicolab19831) reported
from
Llanberis, Wales
@sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!
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Ceri Bostock
(@Ceribos) reported
from
Caernarfon, Wales
@VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria coombs
(@vixstar1611) reported
@VodafoneUK when did you stop phone calls being allowed to customer services? I have been sent a text so I can join a queue of 20 people to chat online. Not being able to speak with a human will mean I ditch Vodafone
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Jon Dowton-Smith
(@jozzathejoz) reported
Hi @VodafoneUK thanks for making me pay for international calls I never made. Fraud team came back in an hour and said no fraud has been committed. Been with you 15+ years, no activity of this kind at any point and this is how you treat it.
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Legit Sarcasm
(@Legitsarcasm) reported
@VodafoneUK I need customer support for broadband. Cant get anywhere with automated call centres. Can you help on here?
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Mshocks Q
(@MartinaQ12) reported
@VodafoneUK hello is the chat not working I keep losing signal and can’t get chat to work now and I’m locked out of my account please help
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**** Nalton
(@dick_nalton) reported
@VodafoneUK Is there a problem with the Vodafone UK website please? I haven't been able to log in (on multiple browsers) for over a week. Thanks.
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Lisa Harris-wan
(@LisaHarriswan1) reported
@VodafoneUK your customer services are terrible, I wasted an hour trying to get a simple answer and can't even speak to a manager. After being your customer for over 25 years,planning to take my number to another network
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Hannah the womb carrier
(@nice_cuppa) reported
Just left @VodafoneUK because after over a decade as a customer they wanted to know my monthly income and how much I spend on childcare each month in order for me to upgrade my phone. As a SAHM I don’t have a monthly income. I have switched to another network and saved money 👋
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brianjford
(@brianjford) reported
@VodafoneUK Ah, getting there is the problem. Last time it took forty minutes followed by half an hour of vacuous (and unnecessary) 'security' questions - all this on a call from your customer. Not an unknown newcomer. It would take me far less time to move to another supplier.
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Teletim
(@Freeheel63) reported
You see @vodafoneuk, one hopeless performance with your online chat and the inability to speak to someone and I have left you, after c.20 years. Sending me a text saying 'soz you are off and please call' is almost laughable. Customer service and retention utter fail.
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Rachael Pryer
(@PryerRachael) reported
@VodafoneUK hi how do I make a complaint. You have increased my monthly tariff and no communication to me of this..I'm not a happy customer..