Vodafone Outage Report in Caernarfon, Gwynedd, Wales
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey
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Ceri Bostock
(@Ceribos) reported
from
Caernarfon, Wales
@VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare
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Nicola Brown
(@nicolab19831) reported
from
Llanberis, Wales
@sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!
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Darren Matthews
(@darrenmmatthews) reported
from
Gaerwen, Wales
Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor
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Osian Owen
(@osianowen1) reported
from
Caernarfon, Wales
@GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Kent
(@Michael_J_Kent) reported
I have been a customer of @VodafoneUK for 21 years. Spoke with them today and they would not even come close to matching an offer from @O2 to new customers. Apparently, “it does not matter how long you have been with Vodafone”. Customer loyalty clearly has no value. #vodafone
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Rafe
(@zanderzootPWi) reported
@VodafoneUK Yes I'm aware of this facilty. However, I've spent three hours attempting to sort this at a Vodafone store what with waiting over two days. Is the IT issue likely to continue?
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Carole Bannister
(@CaroleBanniste6) reported
@VodafoneUK so having spent all day trying to talk to someone on Vodafone about a problem with my upgrade, i’ve now been told to call 191 even though the fault is theirs! Where’s the customer service?
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nomadbakerdavid
(@nomadbakerdavid) reported
@VodafoneUK @ts10uk You did absolutely nothing to help. @VodafoneUK customer service is criminal. I can’t believe you get away with treating customers like this.
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Dave 🏴
(@BigGrumpyHaggis) reported
@VodafoneUK I love spending ages on your live chat to get transferred to the right team to deal with my query, told not to close the chat, get transferred, speak to the person and have the chat closed on me. Excellent customer service. Ratings of 0 and 2 for the questions asked.
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Patricia
(@RuddyglowPark) reported
@Cex Hi, we have a major problem! I need to talk to someone urgently because the brand new phone I bought from you has been blacklisted. Don't know how or why. @VodafoneUK told me to talk to you & @AppleSupport - Apple say everything is good at their end. Help!
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Miss_kdlc
(@MissKDLC) reported
@VodafoneUK can you help me please your trade in app doesn’t like the IMEI number on my iPhone X
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Jay H
(@jayroar) reported
@VodafoneUK your 03333040191 customer support number goes dead, your stores don’t answer the phone and your live chat is too busy to respond... so I’m stuck... help!
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Alison Laguda
(@LagudaAlison) reported
@VodafoneUK disgusted and disappointed with the service given. Been on to the phone for over two hours and the matter is still not resolved. I have been requesting a puc code since 26.10.20 and still not got one. No customer service.
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𝐴𝑖𝑠ℎ
(@finessesigh) reported
Hi @VodafoneUK my 4G has been awful for the past two weeks. Can you have a look at this? I can’t use it anywhere.