Vodafone Outage Report in Caernarfon, Gwynedd, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Darren Matthews
(@darrenmmatthews) reported
from
Gaerwen, Wales
Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor
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Nicola Brown
(@nicolab19831) reported
from
Llanberis, Wales
@sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!
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Ceri Bostock
(@Ceribos) reported
from
Caernarfon, Wales
@VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey
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Osian Owen
(@osianowen1) reported
from
Caernarfon, Wales
@GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Lamb
(@Lamb2ja) reported
@VodafoneUK hi I have on number for my Apple Watch. I’ve upgraded my watch but can’t get the data plan working. The online help suggests shoes but this doesn’t align with the options in my Vodafone once logged in. Can you help please?
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Bowie
(@BowieCorrin) reported
@VodafoneUK please can you sort your service on your phone lines and online chat! Been trying to sort my Internet out for 2 weeks and had nothing but terrible service and your advisers lying to me each time. Made multiple complaints and still haven't had a resolution
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LornaT🦙
(@LlamaLorna) reported
@VodafoneUK @NingalooBaby my bestie Elizabeth. She was a huge support when I lost my Mum. Hospital visits, diagnosis and final respite care. She was always there fir me. I don't know how to repay her. #VodaphoneTreats
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cpsoper
(@cpsoper) reported
@VodafoneUK really shoddy service on 21gb pay as you go bundle bought at Tesco.V short time of expiry down to 7 gb! then when activated even that didn't give me more than 50mb or so. Rang helpdesk couldn't help despite 20 mins at my expense.@Tesco 15-20 mins fiddling but no help
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Dave Calvert
(@thedavecalvert) reported
@VodafoneUK hello Vodafone. Apparently I need to ask for a full de-provision/re-provision or disconnect/reconnect of my sim card. It never picks up 5G although my plan and phone support it and very poor 4G performance. How do I arrange that without sitting on hold for ages?
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Linda Plant
(@langcatlinda) reported
@VodafoneUK Thanks for getting back to me but I've tried that and it didn't do anything. I can't access the chat at all, apparently 'something went wrong', you're 'terribly sorry' and are 'working hard to fix it!'. I'll wait.
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Mark Fletcher
(@Frogonastring) reported
@VodafoneUK our home FTTP broadband has been down since 11am this morning and the service checker says it was due to be fixed at 17:23 but it's not back yet - will we get a partial refund for the service outage?
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Jenny🍸
(@Jenny__S_) reported
@SkyHelpTeam Wished I saw this before I thought it was an issue with @VodafoneUK losing the will to live on their chat service!!
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Linda Plant
(@langcatlinda) reported
@VodafoneUK I don't think your website is very well. Trying to upgrade and can't get through the checkout, 'something went wrong' with the chat function and now I can't even log out of the site. Not the best for customer retention.
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Kate Bulpitt
(@qwertykate) reported
@VodafoneUK Feel the connection? Not really. Tried contacting TOBi on 3 different devices, no chat box comes up. Have tried calling 3 times, every time automated system sends a text with a weblink to... TOBi. Shoddy customer service and I can't use my phone in the meantime.