Vodafone Outage Report in Caernarfon, Gwynedd, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey
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Darren Matthews
(@darrenmmatthews) reported
from
Gaerwen, Wales
Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor
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Nicola Brown
(@nicolab19831) reported
from
Llanberis, Wales
@sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!
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Ceri Bostock
(@Ceribos) reported
from
Caernarfon, Wales
@VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK There are two things. I'll cover the actual issues in a sec, but just to confirm; it's not just the waiting times today. Issue 1 wait times: 15:40 17 January - 1 hour 30 minutes until someone answered 15:14 19 January - 1 hour 15 minutes until someone answered [1/4]
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK - could you explain why your wait times to speak to an adviser are always at least an hour, if not two? I'm constantly told it'll be 20 minutes by your web advisers, but my shortest wait time was an hour and 20 minutes? It's legit the worst customer service I've had.
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Steve
(@stevecooke__) reported
@VodafoneUK Your staff are definitely not trained to deal with a complaint or have any interest in helping customers. Apparently I can’t speak to customer relations until my services are live, which isn’t going to happen.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK WTF, is this their fibre BroadBand?
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cheryl
(@cheryl_chezzie) reported
@VodafoneUK been without broadband pro since last night. Been on hold for 57mins trying to get through to someone. You're quick to take money but not quick to help when the customer has a problem! A bit if customer service would be nice
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Annette Gault
(@ann1erich) reported
@VodafoneUK Please, please I need help with visual voicemail that I hate. I cannot get through to speak to a human at Vodafone, which is adding to the frustration
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Gina Headden 💙
(@gmdfreelance) reported
So on hold now with no comment back from @VodafoneUK complaints for almost 1 hour - call so far including wait time 1.5 hours - & that’s on top of 2 hours + this morning, everyone promising to fix the problem & up until this point dumping me onto someone else 🤬. C’mon - step up.
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK Issue 1: I am being charged by you and my previous internet provider, and they say that you have never contacted them to stop my service, even though I have an email from you explicitly stating that you would sort it without my intervention [3/4]
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling
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Diane Heffron
(@Deechef19) reported
@VodafoneUK Spent all day on hold 2 cust service as brdbnd down. Online chat not working. 1st call 50 min on hold 2 be cut off, 2nd 30 min cut off, now 1hr 30 min & if I have 2 hear 1 more time "we're really busy at the moment, sorry for the delay" I will scream. Answer the phone