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Vodafone outages and service status in Caernarfon, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Caernarfon, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caernarfon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Vodafone

Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Vodafone Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • nicolab19831
    Nicola Brown (@nicolab19831) reported from Llanberis, Wales

    @sianelss @VodafoneUK I had a similar problem with them no signal for over a month! You are protect under the consumer rights 2015! Need any help gimmie a shout!

  • Ceribos
    Ceri Bostock (@Ceribos) reported from Caernarfon, Wales

    @VodafoneUK Not sure but please tell me how do I actually get some customer service from Vodafone? #nightmare

  • declaa
    Declan McGrath (@declaa) reported from Llanfaes, Wales

    @VodafoneUK hi I'm not a customer with you however I need to know if the GSM signal in Anglesey has gone down as my ADT alarm uses your network I contact CSL but they told me to pass it to you can you confirm if any of your GSM towers are down in Anglesey

  • osianowen1
    Osian Owen (@osianowen1) reported from Caernarfon, Wales

    @GeorgeMonbiot Was on the phone with my mother two days ago. She was shaken after being spoken patronisingly and rudely to by a @VodafoneUK employee. Issue still not sorted.

  • darrenmmatthews
    Darren Matthews (@darrenmmatthews) reported from Gaerwen, Wales

    Still no answer, over an 1 hour later and one tweet reply from @VodafoneUK. It’s poor service, really poor

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronald_McBurger
    Ronald McBurger (@Ronald_McBurger) reported

    @AJRAllModCons @VodafoneUK You're out of luck. Vodafone customer service is as bad as it gets. If you're lucky enough to get through to a person, it'll be an Indian who can barely understand what you're saying, & they won't complete whatever task is needed to fix your problem.

  • 0wainPowell
    Owain Powell 💙 (@0wainPowell) reported

    @AJRAllModCons @VodafoneUK My wife and I left Vodafone about 10 years ago after they implemented a new billing system and took 2 matching direct debits out of our accounts. I can honestly say that they were the absolute worst customer service I have ever come across. Have not gone anywhere near them since

  • JulieMc77303454
    Julie McMahon (@JulieMc77303454) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

  • dangoodman101
    Dan Goodman (@dangoodman101) reported

    @MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless

  • Dorastar1
    Dorastar1 (@Dorastar1) reported

    @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.

  • IanWebs05417151
    Ian Webster (@IanWebs05417151) reported

    @richardbranson @VodafoneUK very poor customer service. Yes first world problem. But half an hour of my life lost to Vodafone . Poor. It’s just poor

  • PaulRic71632112
    Paul (@PaulRic71632112) reported

    @VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

  • LAPage101
    Lauren Page (@LAPage101) reported

    @VodafoneUK so your useless call centre stating no service in Ipswich area for 3 days now, no idea when it will be sorted yet you want customers to chase you for compensation when sorted? Surely YOU should be contacting affected customers?! When will this issue be sorted exactly?

  • rosscouch9
    ross couch (@rosscouch9) reported

    @Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get