Vodafone Outage Report in Ferndown, Dorset, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent Vodafone outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Phone | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Christchurch |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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XYZ
(@divingwill) reported
from
Bournemouth, England
@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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James
(@jsbilsbrough) reported
from
Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid
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Owen Vachell
(@OwenVachell) reported
from
Poole, England
@VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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James
(@jsbilsbrough) reported
from
Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Owen Vachell 🌍🌏🌎🗺
(@OwenVachell) reported
from
Poole, England
@TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Euan Tully
(@Tull_11) reported
@CiCi_Coleman @VodafoneUK Fully agree the @VodafoneUK lack of customer service once raise a complaint and was informed they’d sacked the staff member that made the error
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK a friend has just told me you're switching off Suresignals in May. Why they are such a great piece of kit are you going to make sure I have a mobile signal in cornwall first? So many parts of the county with no signal here. Sure signal saves me!
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TiM
(@Fordo2016) reported
@CiCi_Coleman @VodafoneUK I've been with Vodafone for over 4 years now. Never any problems. Router died last year and they had a replacement sent out next day. Everyone's experience is different.
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK how can I log into my Vodafone account at home when you switch off my suresignal. Are you switching off the need to authenticate with sms code? You're not the only company that requires 2FA to log on. Sort out the signal before you switch off the suresignal.
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Dean
(@_DeanSullivan) reported
@VodafoneUK Absolutely appalling customer service not your frontline staff on the phones its the ones above them 7 times called up to get something sorted and 3 times its been ecalated to a manager who still has not done what they said would be done within 24 hoursNOT GOOD ENOUGH
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Chris Kaye
(@kayester10) reported
@VodafoneUK Liam, I have spent over 3 hours in the last 2 days online to your colleagues trying to sort my problem. Have to wait at least another 5 days for my account to be reset. Currently going through the complaints procedure so thanks but no thanks.
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Darren Smith 197878
(@D197878) reported
@CiCi_Coleman @VodafoneUK Never had an issue tbh. I must be in the minority
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amy
(@amyspilner) reported
@VodafoneUK hello ! My broadband contract ends with you on 12/03/21 and I’ve received no correspondence on what to do i.e. does it cancel / auto renew for another fixed term / auto renew into a rolling monthly contract ?
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Mark Cook
(@MarkACook) reported
@VodafoneUK Can you guys help? I have an issue. Bought a Vodafone SIM (PAYG). Topped up to activate. However, cannot receive calls or SMS, only outbound works. Not in the UK, currently in EUROPE. Tech Support no help.
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Ben
(@Ben71068296) reported
@CiCi_Coleman @VodafoneUK Are they even worse than The Spectator Customer Service? I find it difficult to believe!