Vodafone outages and service status in Ferndown, England

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 31 seconds ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Richard Frame (@rafthemaster) reported 4 minutes ago from Bournemouth, England

  Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?

• 
  Tanya (@TanyaOCo) reported 5 minutes ago from Poole, England

  Shockingly bad service today received from @VodafoneUK

• 
  KirstE (@kjane28) reported 5 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Pat Brandwood (@PatBrandwood) reported 11 minutes ago from Poole, England

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.

• 
  Richard Frame (@rafthemaster) reported 15 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Philly B (@Philip_AnthonyB) reported 16 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  KirstE (@kjane28) reported 19 minutes ago from Bournemouth, England

  @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

• 
  Rob Swain (@swain_elect) reported 23 minutes ago from Bournemouth, England

  @VodafoneUK Have been through this many many times. Have spent hours sending speed tests to you. Still nothing has been done. I pay a huge amount a month for extremely poor data speed and atrocious customer care. Can’t wait for my contract to end with #Vodafone #Vodafonedown #fail

• 
  Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported 24 minutes ago from Poole, England

  @TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!

• 
  Richard Frame (@rafthemaster) reported 36 minutes ago from Bournemouth, England

  @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

• 
  Richard Frame (@rafthemaster) reported 38 minutes ago from Bournemouth, England

  @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

• 
  Richard Frame (@rafthemaster) reported 45 minutes ago from Bournemouth, England

  Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

• 
  Richard Frame (@rafthemaster) reported 45 minutes ago from Bournemouth, England

  @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

• 
  Tanya (@TanyaOCo) reported 45 minutes ago from Poole, England

  @VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!

• 
  Rob Swain (@swain_elect) reported 48 minutes ago from Bournemouth, England

  @VodafoneUK What about sorting out your signal in #BOURNEMOUTH #Vodafone #Vodafonedown

• 
  Rob Swain (@swain_elect) reported 49 minutes ago from Bournemouth, England

  @VodafoneUK The Vodafone coverage says I should get 5g outdoors. I struggle to get 4g!! #fail #Vodafone

• 
  Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported 55 minutes ago from Bournemouth, England

  @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

• 
  Jorden (@jordenlanex) reported 56 minutes ago from Poole, England

  nothing but problems with @VodafoneUK !!! 😡😡😡

• 
  James (@jsbilsbrough) reported 58 minutes ago from Boscombe, England

  Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ross couch (@rosscouch9) reported 47 seconds ago

  Everyday since Friday I’ve been contacting @VodafoneUK to swap an e sim from one device to another and each time get fed lies because they basically can’t be bothered to help I’ve never had problems with any company like I do Vodafone

• 
  Crunch 🍒⚪ (@crunchwwrl) reported 4 minutes ago

  Fair play, I know the signal at the Brick is 💩, but taking 40 minutes to post this is especially 💩. Sort your coverage out @VodafoneUK

• 
  Tony Hemsley (@THETWIG007) reported 5 minutes ago

  @VodafoneUK good afternoon. How do I get in contact with the unhappy customer department? Tired of chatting to bots.

• 
  FINGERSJOHN✌ (@jnafr) reported 9 minutes ago

  B43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.

• 
  Jamie-Ray Stevens  (@JamieRayStevens) reported 10 minutes ago

  After 5+ weeks, my @VodafoneUK upgrade is still unresolved. • £40 refund still unpaid • 2 complaints raised • Mobile service incorrectly provisioned • Told to cancel & recreate my contract to fix Vodafone's error • Lost a £572 trade-in benefit as a result

• 
  Bob Dobolina (@Bobdobolina10) reported 10 minutes ago

  @VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?

• 
  The Wednesday (@1867_Owl) reported 11 minutes ago

  @Alexarmstrong One of the worst companies I've dealt with is @VodafoneUK Glad to see the back of them.

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 13 minutes ago

  @doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service

• 
  Ed (@1983_edward) reported 13 minutes ago

  @VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.

• 
  Randall Flagg (@RandallFlaggDT) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.