Vodafone outages and service status in Ferndown, England
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- Vodafone generated 0 outage signals in the last 24 hours around Ferndown, including 0 direct reports.
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Problems in the last 24 hours in Ferndown, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Pat Brandwood (@PatBrandwood) reported from Poole, England@maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandNice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Donovan Lynaghan (@d_lynaghan) reported from Bournemouth, England@VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice
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Georgia T: Comms pro (@GeorgiaTurner) reported from Bournemouth, England@VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.
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Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported from Bournemouth, England@VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.
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Lizzy Maries (@lizzy_maries) reported from Bournemouth, England@CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞
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Tanya (@TanyaOCo) reported from Poole, EnglandShockingly bad service today received from @VodafoneUK
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
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Lauren Lessells (@oggygone) reported from Christchurch, England@VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?
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James (@jsbilsbrough) reported from Boscombe, England@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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BGS (@Glyn1980) reported from Bournemouth, England@VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.
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Bourneirish (@TirEoghain59) reported from Bournemouth, England@VodafoneUK @VodafoneUK Nearly 24hrs and no human reply!!! Still can't access my own account appalling service will now take this further
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Tanya (@TanyaOCo) reported from Poole, England@VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Rob Swain (@swain_elect) reported from Bournemouth, England@VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported@VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone
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TykeWalker (@rifirth) reported@VodafoneUK can you tell me when your app will be up and running again. It says it’s down for planned maintenance which is not helpful during a business day
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GLJ (@garethlj1) reportedI can’t believe that @VodafoneUK won’t let me cancel my mothers monthly fees without a power of Attourney - she has been in a home for the last 2 yrs with no ability to use a phone but Vodafone happily take their fees every month even though they know the situation. @DementiaUK
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red_mocha2022 (@red_mocha2022) reported@MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.
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Anand Patel (@Anand1981P) reported@VodafoneUK I think it’s time to leave Vodafone after 25 years. Poor customer service and new deals that can’t be matched! #noloyality #poorservice #timetoleave
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Ian (@ianjeffray) reportedI'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.
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ROBERT DEAR (@kipianitblisi) reported@MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.
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jas Brown (@jzyb) reported@VodafoneUK how can someone in one of your stores change my account from personal to sole trader is beyond me. Now saying I can’t upgrade until this is changed but no one willing to sort it out. Such poor service received in store today and through chat line
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Jane Skudder (@janeskuds) reported@MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...
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🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reportedTalking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!