Vodafone outages and service status in Ferndown, England
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Problems in the last 24 hours in Ferndown, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Rich Burn (@richieburn) reported from Horton, England@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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Lauren Lessells (@oggygone) reported from Christchurch, England@VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?
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XYZ (@divingwill) reported from Bournemouth, England@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Donovan Lynaghan (@d_lynaghan) reported from Bournemouth, England@VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice
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KirstE (@kjane28) reported from Bournemouth, England@VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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James (@jsbilsbrough) reported from Boscombe, EnglandLooks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Pat Brandwood (@PatBrandwood) reported from Poole, England@maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.
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Owen Vachell (@OwenVachell) reported from Poole, England@VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Rob Swain (@swain_elect) reported from Bournemouth, England@VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown
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Tanya (@TanyaOCo) reported from Poole, EnglandShockingly bad service today received from @VodafoneUK
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Rob Swain (@swain_elect) reported from Bournemouth, England@VodafoneUK Have been through this many many times. Have spent hours sending speed tests to you. Still nothing has been done. I pay a huge amount a month for extremely poor data speed and atrocious customer care. Can’t wait for my contract to end with #Vodafone #Vodafonedown #fail
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Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported from Poole, England@TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!
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Ryan O'Dell (@binarybasher) reported from St. Leonards and St. Ives, England@VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp
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Nige to my friends (@NigelGM) reported from Bournemouth, England@Ofcom please help. @VodafoneUK have been useless
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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D DeCort (@d_decort84910) reported@MichelleBeckett @SkyUK @VodafoneUK They are awful, they wanted £5 from my mums last bill, kept sending threatening letters. Awful company.
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Gray Jones (@GrayJon44548451) reported@AJRAllModCons @VodafoneUK After my contract ended with Vodafone, they continued to take money out of my account for 8 months. I visited the shop, phoned and emailed them but they refused to acknowledge me in any way. I didn’t get a penny back, will never use them again. Low life thieves, please sue them.
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Kate (@katerosestewart) reported@VodafoneUK is your system down?
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BayoX (@realbayoX) reported@AJRAllModCons @VodafoneUK Imagine destroying someone’s credit over a contract you cancelled yourself. That’s not customer service, that’s a side quest.
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ChrisWilson🇬🇧🇺🇦 (@CJ2806110416722) reported@MichelleBeckett @SkyUK @VodafoneUK I was going to say not at virgin but then hit the "more" button.. Worst company I've ever had to deal with
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Energy Guy (@renewables_guy) reportedTrying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!
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doyletony. (@doyletony77) reportedDoes @VodafoneUK even work in London ffs awful 4G drops out all over the place 😡
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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Pete L (@HavingsomefunPL) reported@AJRAllModCons @VodafoneUK Sue them. They do this all the time. Their systems are crap. They’re crap. @VodafoneUK they don’t give a ****.
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FourSaints (@Parishof4Saints) reportedWe're out of contract (broadband) with @BT. They quoted £167+VAT for two lines into our church site. @VodafoneUK less than half that so we went with them (and v pleased with the service). However, can't fault BT for being VERY (too) persistent in trying to win us back.