Vodafone outages and service status in Ferndown, England

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 2 minutes ago from Sturminster Marshall, England

  @VodafoneUK hi. I’m having trouble updating my voicemail greeting. I keep getting an Error 1035 pop up. I’ve tried resetting network, doing this with 4G and airplane mode. Still says the same thing. Can you help me please?

• 
  Bourneirish (@TirEoghain59) reported 3 minutes ago from Bournemouth, England

  @VodafoneUK @VodafoneUK Nearly 24hrs and no human reply!!! Still can't access my own account appalling service will now take this further

• 
  Richard Frame (@rafthemaster) reported 4 minutes ago from Bournemouth, England

  @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

• 
  Richard Frame (@rafthemaster) reported 5 minutes ago from Bournemouth, England

  @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

• 
  Donovan Lynaghan (@d_lynaghan) reported 13 minutes ago from Bournemouth, England

  @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

• 
  Jorden (@jordenlanex) reported 16 minutes ago from Poole, England

  @VodafoneUK I need to speak to someone ASAP about my phone but can’t get through to anyone online or through the phone can someone help!!

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 19 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Ryan O'Dell (@binarybasher) reported 21 minutes ago from St. Leonards and St. Ives, England

  @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

• 
  Rich Burn (@richieburn) reported 26 minutes ago from Horton, England

  @VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid

• 
  Richard Frame (@rafthemaster) reported 28 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Richard Frame (@rafthemaster) reported 32 minutes ago from Bournemouth, England

  @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

• 
  Owen Vachell (@OwenVachell) reported 33 minutes ago from Poole, England

  @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

• 
  KirstE (@kjane28) reported 40 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Richard Frame (@rafthemaster) reported 40 minutes ago from Bournemouth, England

  This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully

• 
  Rich Burn (@richieburn) reported 40 minutes ago from Horton, England

  @VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.

• 
  Richard Frame (@rafthemaster) reported 42 minutes ago from Bournemouth, England

  @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

• 
  XYZ (@divingwill) reported 43 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

• 
  Richard Frame (@rafthemaster) reported 48 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  Philly B (@Philip_AnthonyB) reported 53 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  BGS (@Glyn1980) reported 57 minutes ago from Bournemouth, England

  Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kryptonavenger (@kryptonavenger) reported 3 minutes ago

  @AyyanMalikyf7o @AJRAllModCons @VodafoneUK Mercury did it to me, let someone take an account in my name. I went down there and I reckon the revolving door is still spinning!! Got a letter, went to county court and kicked off till I got the CCJ taken off. Should have sued the pair of them.

• 
  andy m (@bigajm) reported 6 minutes ago

  @VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?

• 
  Mr Heap (@jonathan_heap) reported 7 minutes ago

  @VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help

• 
  Jim Sonweed (@Jim_Sonweed) reported 7 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my credit rating

• 
  Julie McMahon (@JulieMc77303454) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

• 
  MalEmet (@MalachiJaiEmet) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

• 
  Jo Matthews (@apple_pip_85) reported 17 minutes ago

  @VodafoneUK what happened to your #rewards used to be sooo good… now don’t get any offers and never win anything…

• 
  Sera (@Sarah234132) reported 18 minutes ago

  @VOXImobile Requesting help for the 19th time, your buttons don't work on your website! requested help also from @VodafoneUK PLEASE CAN SOMEONE HELP

• 
  Randall Flagg (@RandallFlaggDT) reported 19 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.

• 
  Ross Henderson  (@rsmck) reported 29 minutes ago

  @AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.