Vodafone Outage Report in Marchmont, Edinburgh, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Marchmont, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Marchmont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Marchmont, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Marchmont, Scotland
Latest outage, problems and issue reports in Marchmont and nearby locations:
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Proud
(@ElizabethAnne81) reported
Never experienced such appalling bad customer service as I have this week from @VodafoneUK. Promised call backs never happened, hours spent on hold and an absolute lack of willingness to acknowledge or investigate. They made €2.1 billion in profit last year. Vile
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The Garden Goddess
(@karen_goddess) reported
@VodafoneUK after years of being a business customer they issue illegal bills when you try and get a better deal with another. £718.22 charged when a better deal was found within the 14days cooling off period. Numerous calls. Useless!
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Tushar Madan
(@tushm92) reported
Took a SIM from @ThreeUK as they’ve been marketing it everywhere. Absolutely pathetic service - No network in underground tubes, carrier making calls go to my voice mail, and app seems buggy. Waiting to go to @VodafoneUK or @TelefonicaUK soon.
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Daniel Epstein
(@dan_epstein1) reported
@VodafoneUK you have disconnected my 80 year old mother’s phone line and internet for no reason, which she desperately needs. You haven’t reconnected her. Your customer service is disgusting! @ofcom
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Mandy Quantrill
(@QuantrillMandy) reported
@VodafoneUK how do you get someone to fix a problem with broadband outages? I’ve called up at least once a month and it still isn’t working???? A year ago I would have recommended to friends and family, but now!! I wish I had not renewed #disillusioned #fedup #vodaphonecomplaints
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Ryan Brittain
(@ryanbrittain1) reported
@VodafoneUK Wow @VodafoneUK - you really do not do customer service well! I have just had my entire account reset, username, password the lot. I didn’t ask for that, what I asked for is Confirmation of why everything agreed wasn’t showing on my account? #poorservice
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Oberst Wilhelm Klink | Alfredo Yu
(@OberstWKlink) reported
@ben__h @combat_boot @VodafoneUK I am bad with Haiku and only could do a poem in German that might not amuse 'em.
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Danoosha
(@Danoosha) reported
@VodafoneUK Yes it’s still going slow. I think your engineer tried to call today but I was in a lesson.
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Philip Littler
(@Phil_Littler) reported
@VodafoneUK why is your website and your app so bad. We’ve been with you for years and these are without doubt the worst aspect of your service. Seriously considering moving supplier when my contract is up
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L Harrison
(@leo1six1) reported
@VodafoneUK Still same issue. You're not replying to the complaint email, and your didn't call me between 11am and 1pm today like you arranged. Worst company I've ever dealt with. Refund me and end the contract already, as you can't keep up to your side of it.