Vodafone outages and service status in Beverley, England
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Problems in the last 24 hours in Beverley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Beverley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Beverley, England
Latest outage, problems and issue reports in Beverley and nearby locations:
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Matthew Williams (@williams_safety) reported from City of Kingston upon Hull, EnglandCongratulations @VodafoneUK yet again you astound me with your complete lack of customer service and satisfaction. At least you seem to be consistently awful so every cloud...
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Kerry Johnson (@mrs64johnson) reported from City of Kingston upon Hull, England@VodafoneUK Tues 27th Kevin from NI Retentions team called, 28th Aug Mahmoud from Customer service called. 1st promised to call 29th Aug, 2nd promised to call 31st Aug as” I’m a valued customer”. Neither has called - hoped your customer service had improved- guess not 🙈🙄
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Mike Notarantonio (@mulberrysap) reported from City of Kingston upon Hull, EnglandSo now it's 10:40 next day and still waiting @VodafoneUK to contact Karen. No email as promised, no call back as promised (again) shocking service 😠👎🏼 as she works as key worker in the emergency services she will be unable to take a call from 3pm. Can't be any more polite!
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Paul Drake-Davis 🔶 🤝 🔰 (@paulypauluk) reported from City of Kingston upon Hull, EnglandBeen on hold with @VodafoneUK customer service for 1hr 53 mins so far.
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LordPaulofMalton (@paultbonetyler) reported from City of Kingston upon Hull, EnglandWell @VodafoneUK It’s one of 2 things here. Been on hold 4 nearly 25 mins to be put through 2 cancellation team... either they’re very busy dealing with cancellations or they have policy 2 let u wait and hope that you hang up. 🤔
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Steve Forsyth (@SteveForsyth1) reported from Welton, EnglandSo once again Totally let down by @VodafoneUK Waited All day for them to call me as promised. Wonder what will happen when I don’t pay my bill next week. Can’t wait to find out. Why oh why didn’t I go back to @O2 #TotallyUnhappyVodafoneCustomer
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👑Sarah👑 (@Sarah_HKR) reported from City of Kingston upon Hull, England@VodafoneUK Yes I was told basically those offers on my app are what I can have to upgrade doesn’t seem right that a customer of 10 years doesn’t get as good a deal as a new one
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Neil Sutherland (@neilsuth) reported from Beverley, England@VodafoneUK why do you appoint debt collectors without speaking to your customers? Adding insult - a debt due to your errors and poor performing products.
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👑Sarah👑 (@Sarah_HKR) reported from City of Kingston upon Hull, England@VodafoneUK So as a customer of 10 years you can only offer me something worse than a new customer can have?
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karen (@karenantonio25) reported from City of Kingston upon Hull, England@VodafoneUK you asked me to DM you at 1750 hours which I did , twice ! It is now 0005 hours and I am no further on . Guess after 4 years as a loyal customer it’s time to move on 👋
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Simon......🎗 (@Agey0070) reported from Tickton, England@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England@DavidDavisMP Should have just walked away because @VodafoneUK need you more than you need them don’t they? After all no phone deal is better then a bad phone deal
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Hilary Moulds (@hilarymoulds) reported from Kirk Ella, EnglandLosing the will to live. Shocking service from @VodafoneUK . No call back problem not sorted in 2 months
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Jamie 🖱🎥📺 (@JDWhovian) reported from Market Weighton, England@VodafoneUK hi there! Just checked my transactions on my bank account and seem to have been double charged for my bill is there any way to refund or cancel one of the transactions
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Paul Hopton (@hopton_paul) reported from Swanland, England@VodafoneUK poor signal in HU14 this morning. Your checker says it’s ok but it’s not. Two devices with next time no signal
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👑Sarah👑 (@Sarah_HKR) reported from City of Kingston upon Hull, England@VodafoneUK hey logged into my account to upgrade a sim only yet there are miles better offers on your website for new customers such as £15 a month 30gb unlimited calls and txts 12 months why can’t I have that as an upgrading customer
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Neil Bateman (@camowork) reported from City of Kingston upon Hull, EnglandWhen the online chat help @VodafoneUK isn`t very helpful.....
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Neil J Fleming (@LivinDedMan) reported from City of Kingston upon Hull, England@VodafoneUK Why is it that in one part of the HU5 area of Hull, the signal and mobile data speeds are phenomenal, yet a couple of streets away, I struggle to make a phone call and what I'm actually paying for!
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Pete Foster (@kantrellk) reported from Beverley, EnglandWaiting for over 20 minutes in chat for a PAC code from @VodafoneUK so I can leave 1 of my accounts only for the chat to be ended! Shoddy service
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Jemma Jonathan (@jemmajon) reported from City of Kingston upon Hull, England@VodafoneUK Hi Tim, thanks for the reply. I’ve always been a PAYG customer and I don’t think this gives me that option?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported@VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out
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𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported@VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.
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🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported@BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.
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Arjun Chohan (@ArjunChohan) reported@VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?
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Manda Gunion (@mandagunion) reported@VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!
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danielle (@DaniB_x) reported@bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.
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TransPennine 🏳️⚧️🏳️🌈🇪🇺💚 (@ChantAngle64) reported@thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.