Virgin Media Outage Report in Brookmans Park, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookmans Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookmans Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brookmans Park, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Walthamstow, Bushey, Ilford, Tottenham, Finchley, Radlett, Hackney, Watford, Enfield Town, Wembley, Hampstead, Luton, Wood Green and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Walthamstow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookmans Park, England
Latest outage, problems and issue reports in Brookmans Park and nearby locations:
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Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia please help distressed customer regarding constant landline calls from scammers with 0161 numbers
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VINNY ALIAR
(@vinnyaliar) reported
from
Luton, England
@virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
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Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@virginmedia hi my 79 year old mum has gone for weeks without tv and says Virgin expect her to be an engineer to set new system up and she is not able to contact you as she keeps getting cut off after waiting on call for 2 hours!!! Can you help her? #elderly #helptheaged #tech
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Dave Pynor
(@DavePynor) reported
from
Walthamstow, England
@skyboxoffice @virginmedia I’ve just paid £26 for the fight night and it’s pixelated glitches? What’s happening?! Please help or give me a refund! Mental!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
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Peter Holbrook
(@peteholbrook) reported
from
London, England
@virginmedia is their an outage in SE London ? I’ve lost everything.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia yet again, service down and 1 hour + wait for support
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia @VirginMediaCorp guess we will go another week without being able to resolve! If only you understood the actually impact this has had... #promises #fail #CustomerService
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Philip Morais
(@MoraisPhilip) reported
from
Tottenham, England
@virginmedia 45 mins on hold and then cut off. Service is appalling.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Thanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
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Nwa Biafra🌅
(@TochiLeona_) reported
from
Enfield Lock, England
@virginmedia excuse me, why was I on hold for a whole hour and 5 minutes and then you lot hung up on me? Customer service on zero.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia **** the wishlist. I just want a service that works. Definitely not virgin
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adrian skelton
(@hexham1971) reported
from
Barnet, England
@virginmedia can you help me book an engineer visit....been trying for hours with no joy. Need some technical issues sorting ASAP ..thanks
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia Sort your muppet service out first!
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Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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Paul Dupree
(@PaulDupree19) reported
from
Harrow Weald, England
@virginmedia I’m struggling paying my monthly fee & now notice it’s gone up this month as my discount offer has run out. Can you please offer me another loyalty discount or I may have to cancel. I also work for the NHS in case you offer staff any discount. Thanks in advance, Paul
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RF
(@RF34303722) reported
@virginmedia Working at home and Virgin router keeps cutting out every 2 hours. I've rebooted, reset hub and reconnected multiple times. I've called customer service twice for over an hour. No help whatsoever. Loose promise that technical team will investigate within 7 days!!
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Clive McCarthy🇪🇺
(@interaction0410) reported
@virginmedia Basically you need to list the postcode areas that are currently down and give an estimated time for repairs, your support teams do not have a clue what is going on in the UK they asked me where I was looking on the website
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HK 🇱🇧
(@Kasimy91) reported
@naimrahman73 @virginmedia That was my bet and thats an expensive fix but just tell me instead of not saying anything
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Vicky Jones (Robins)
(@VikRobins) reported
@virginmedia We seem to be getting more faults than ever in our area, its not ideal when half our Development are WFH and are relying on the same service provided by Virgin.
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Huriye
(@Huriye) reported
So @virginmedia changed their PAYG policies without informing those of us who use it. I didn't use my balance within 180 days so they suspended my account, deleted my number and my phone can no longer make calls. After half an hour with a so called Customer Services operator,
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Tom Campbell
(@1192tom) reported
@jon_denby @virginmedia Honestly as soon as the engineer left the door I put my router in modem mode and for a 3rd party one. No issues yet.
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bilbo
(@ChaseMbbsMbchb) reported
@virginmedia I’ve had to call my service users today to tell them I’ll now video call them on Saturday - my only day off this week because I can’t today and I can’t use a coffee shop or be elsewhere because of patient co-ordinator confidentiality. Back up network solves the issue
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Wendy grainger
(@weggieg64) reported
@virginmedia It's ok, I don't want anything done about it, just thought they would have realised there were already problems in the area.
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Huriye
(@Huriye) reported
she wasn't even going to send me a new Sim, and said I'd have to start a new account online then request one, till I kicked off and she transferred me to Sales and a nicer operator who really tried to help. But I reached the conclusion, @virginmedia doesn't want me as a customer
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Stuart Metcalfe
(@StuartMetcalfe2) reported
@virginmedia Why not? If they won't call me I will call them. You lot are a load of rubbish and give the worst possible service imaginable. Can you 100% assure me someone will call me today? I've been waiting since Saturday?