3 (Three)

3 (Three) Outage Report in Usk, Monmouthshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Usk, Monmouthshire, Wales 12/15/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Usk, Monmouthshire, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypool and Risca.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCwmbran Total Blackout
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • chloemay555 Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jenjenxo2 💛 (@jenjenxo2) reported

    @ThreeUK is soooo **** omds, how am I not even receiving calls but people are calling me. I can’t wait to change networks omds 😡😡

  • Nick_Osborn_ Nick Osborn (@Nick_Osborn_) reported

    Anyone else facing issues of someone answering the phone but neither party being able to hear each other? Almost like the line hasn't connected properly @ThreeUK

  • numsky23 loretta obiudu (@numsky23) reported

    @ThreeUK The worst network provider ever. Very Incompetent, rude agents who do not have a clue on what is going on half of the time. You guys have left me without a phone and sim card for the festive period and none of your agents are able to tell me exactly what is gong on.

  • Fidcon Lucy (@Fidcon) reported

    @ThreeUKSupport Pete, I have tried numerous times to call 333 and I have also used your chat. Useless. They also insist on asking for my personal data and my password details for security. What is the point of a password if you still have to give personal details over an unsecure network????

  • Justinas370 Justinas (@Justinas370) reported

    @kels80 @ThreeUKSupport @kels80 Did they solve your problem? I contacted again and they said they fixed it now.. but only two weeks have passed!!! and they are charging me again full price. I don't know what to do, their custumer service is not existed!

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @bella_EB @ThreeUKSupport What makes you think the manager isn't going to lie to you? And from what you're saying, you must be a business customer? If not, don't mention your business.

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @dannifdx @ThreeUKSupport It's actually 30 days for fraud cases. Not 48 hours. Not 72 hours. It's 30 days. If there was fraudulent activity on your account prior, this is why. So in actual fact, Three are doing you a favour. The only problem is the inexperienced advice given to you.

  • TabithaTwitchi1 Tabitha Twitchit (@TabithaTwitchi1) reported

    @ThreeUKSupport Hi been having problems with my service. Really low signal and no 3g?

  • joekate ANDREW LAYBOURN (@joekate) reported

    @ThreeUKSupport We’re working as fast as we can to build a better, stronger network in your area. How long does it take, been like this since September 😡

  • gortt and.re (@gortt) reported

    @ThreeUK While still not planning to support 4g smartwatches? Hmmmmm