3 (Three) Outage Report in Usk, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Thomas
(@TrivallisCEO) reported
@ThreeUKSupport Thanks. No resolution. Not sure this is going to work though your guys have been helpful. Been asked to come back to you tomorrow morning. Cheers
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Cliff Braham
(@cliffinwales) reported
@ThreeUKSupport Work for 6 weeks the Mast will not be upgraded and as I said Suck it up. If I want to watch a movie I have to drive 4 miles to the next mast download on my phone and cast it when I get home. I get a more stable signal though crap but usable for browsing on 3g. So router set to it
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Mr Xclu5ive
(@MXclu5ive) reported
@ThreeUKSupport Internet has been really bad in Beckenham BR3 1HY for the past few weeks. Can anyone help?
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Judge Veek
(@JudgeVeek) reported
@ThreeUKSupport No: 9831504411 No: 9831503199 Contract ended. If Client has finished using your number, its entirely up to 3 Mobile what they do with the number, reassign it, take it out of circulation whatever. No business of your customer what you do next. 3 Stop defrauding your customers.
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Red Vin Route
(@RouteVin) reported
@ThreeUK nearly three days without service? Spoken to you & Openreach. Nothing. #connectivity #EmergencyMedicine
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Semothy Jones
(@semothyjones) reported
A @VodafoneUK problem: on hold for 1hr, having to fill each person in on what's happened. Still have to pay £500+ data error after all that. A @ThreeUKSupport problem: Hi, we're sorry let us have a look. You're right, sorry we made a mistake, we owe you credit on your account.
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nathan lanceley
(@nathanlanc) reported
Hi @ThreeUKSupport @ThreeUK my neighbour has recently arrived in the U.K. seeking asylum he has bought a SIM card so he can use his phone to study. He wishes to cancel as he can’t get any signal but customer service or in store staff won’t let him. Any help? He’s very distressed
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James O'Flynn
(@jamesoflynn) reported
Since 7.45 this morning I have been called by scams twelve times. About 3 times an hour. Always from a different number so I can't block them. What the hell is going on. Is my number on some list? Is there any way to stop it? Any ideas as my network provider @ThreeUKSupport?
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SKYE AND TAYLOR // UK CAM GIRLS // OTR MODELS✨
(@SkyeandTaylor) reported
@ThreeUKSupport Hey guys, trying to buy a new phone but your website has said ‘not secure’ for the last couple of days. Not having issues with any other websites. Just yours. Any idea when this will be fixed?
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Cliff Braham
(@cliffinwales) reported
@ThreeUKSupport Morning I have popped through to webchat 3 times now nice people last one escalated it as they said clearly a problem. I got this person who I believe was in the India named Jigha who started to talk to me as a child and since I am 63 and have spent 2 decades in the Army working