3 (Three) Outage Report in Usk, Monmouthshire, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (19%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
-
Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
-
Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
-
🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
-
Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
-
Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
-
𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
-
Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
-
drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
-
Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
-
abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
-
Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Si Jo
(@TheRealSiJo) reported
@ThreeUKSupport Do you have any plans to allow Wifi Calling for Pixel 5? Since my home signal box stopped working and you not being able to replace it i don't get any signal at all at home. I don't mind being a tester!
-
Jamrock ✊🏼🍩📖
(@jamrock) reported
@sna27 @ThreeUKSupport Exactly this. I don't want an eSim phone I just want to add a cellular Apple Watch to the plan. The Watch will use eSim while I fully expect the phone to use the SIM. It would be cool to add eSIM then I could ad my work number but that is a smaller issue than not supporting Watch
-
komm, süsser tom
(@g_tom_mac) reported
@ThreeUK hi, my number was supposed to have transferred over from o2 today but it hasn't. can you help please?
-
AH_SeanR
(@AH_SeanR) reported
@ThreeUKSupport A Samsung Galaxy S21 on 5G, looking forward to this better plan, @EE were charging me for a second device I never agreed to for almost 2 years
-
John
(@John_b87) reported
@ThreeUKSupport @paul7840 Has this been resolved? I am also BT41 and it’s still not working today
-
Ric Newsham
(@Ricabii) reported
@ThreeUKSupport I got a 5g broadband hub with you on Friday but I've not been able to use it properly. Netflix/Disney+/Prime Video/Nintendo Switch/etc do not work with it on my phone, partners phone, Google TV, etc. I've tried different settings but getting frustrated. Help pls?
-
Scarlet she/her
(@ScarletCGeorge) reported
@ThreeUK why is terminating my contract when I have permanently left the UK so hard!? I should be able to cancel easily and simply but instead I’m told a friend in the UK who is not with three needs to do it for me. And my only other option is to pay a fee to leave!
-
Gemma Moore
(@Gemmz28) reported
@ThreeUKSupport as you have so kindly suspended my roaming service (which I wasn’t using anyway apart from accessing my voicemail) can you tell me how via WiFi I access my voicemail please? I have a feeling you will tell me I can’t?!
-
Samantha curran
(@curran2410) reported
@ThreeUK I urgently need to speak to an actual person please can you help make this happen without it being a machine 🤔
-
D
(@HereTooComplain) reported
@ThreeUK There isnt anything big about your network. I was on a 0.05 download speed earlier at work. Absolute joke of a providor you are. I need to start looking for a better phone company