3 (Three) Outage Report in Usk, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Usk, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
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2 days ago | |
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Phone | 14 days ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Paul Little (@paullittle1977) reported from Newport, Wales@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company Iโve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** ๐ก
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฌ๐งMathew Hall๐ฌ๐ง๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode iโll just cancel my contract otherwise shambles of a seevice
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MH ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ณ๏ธโ๐๐ช๐บ #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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๐๐๐๐๐ช (@kellsandbulls) reported from Victoria, Wales@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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MH ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ณ๏ธโ๐๐ช๐บ #yescymru (@cymboi) reported from St. Julians, Wales@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Gavros2000 (@GavParf) reported from Pontypool, Wales@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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MH ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ณ๏ธโ๐๐ช๐บ #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Donโt let them say theyโll close the case and then donโt sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. ๐ก
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I canโt call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport Iโve been on phone for an hour, and On live chat. Itโs useless. Rubbish company and customer services is a joke
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๐๐๐๐๐ช (@kellsandbulls) reported from Victoria, Wales@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time Iโve got through I have been told their system is down. How can I cancel within this period if I canโt get through? #threeuk
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฌ๐งMathew Hall๐ฌ๐ง๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat Iโm still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as Iโll take my business elsewhere all five plans
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days Iโve been told system is down. #three #network #shitcompany
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MH ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ณ๏ธโ๐๐ช๐บ #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasnโt solved. Called again, the agent couldnโt see that the complaint and disconnected the call. Iโm a long standing customer
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Surly Metal head (@SurlyMHead) reported@ThreeUKSupport Absolutely farcical the "customer service" being provided by three is a complete joke
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Blue Dahlia (@bluedahlia123) reported@ThreeUK @ThreeUKSupport Can someone please respond to the complaint I raised in writing two weeks ago! It was signed for by Ewan and I have not even received an acknowledgement to the email address I provided for that purpose.
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Christina (@Chrissy_imc) reported@ThreeUK @ThreeUKSupport thanks for telling me how much of a valued customer I am then make it difficult for me to leave and tell me that no one can get eu roaming but yet if I have a new sim I can!
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Holly Brooks (@hollybrooks0527) reported@ThreeUKSupport the three live chat has not been available all day. Will it be available at some point as I have an urgent issue
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graeme hallsworth (@terrierham) reported@ThreeUK worst phone provider ever
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Blue Dahlia (@bluedahlia123) reported@ThreeUKSupport Thank you. Please note I have already been waiting two weeks and no-one has emailed me to confirm receipt which is poor customer service.
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chumpy (@crispbeverage) reported@ThreeUKSupport Thanks for ignoring me. Solid customer service.
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Dan (@dan_onaolapo) reported@ThreeUK Your network (Mobile and broadban) has been horrific in the past couple of days. Can barely get 8MPS today. Kindly look into this
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Geezer Investor (@geezerinvestor1) reported@MarilynMill_ @ThreeUK @EE ee sucks just as much. They are all ok he same. Cancelled ee and 2 months later they are trying to charge me still. They blame their computer system and say I should pay then they will refund. Unlikely story. Now they send the details to a collection agency. Never anyone to call
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Damian Green (@dgreenuk) reported@ThreeUKSupport reporting you to human rights.Seems uve had an engineer in a cabinet working on a fault for over a month now.The 4G in S75 is seriously broke and you just kick the can down the road another 7 days every time i call.Its gone beyond a joke now.realy awful today ๐ฉ๐คฏ