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3 (Three)

3 (Three) Outage Report in Usk, Monmouthshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Usk, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport.

CityProblem TypeReport Time
Newport E-mail 1 day ago
Newport Phone 13 days ago
Newport Internet 1 month ago
Newport Phone 2 months ago
Newport Internet 2 months ago
Newport Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • Vivivoo
    Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • mattrymon
    Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • GavParf
    Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • JAMIEGRANNELL
    Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • Vivivoo
    Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasont72
    Jason tulip (@Jasont72) reported

    @ThreeUK do you have a problem with your servers, 13 meg download and 1.8 upload on my mobile sim, pathetic speeds

  • joanna_tgx
    Joanna💕 (@joanna_tgx) reported

    Literally having issues trying to get the presale 3+ Crystal Palace Saturday day tickets for wireless. I can access every option but Saturday @Ticketmaster . Can you help? @ThreeUK

  • elliottlan
    Elliott Landsborough (@elliottlan) reported

    @clara_gj3 @ThreeUKSupport @ThreeUKSupport I am in the same postcode, N166, and have the same issues daily. Progressively worse over time and the status page has said that the network is under maintenance for -months- now with no sign of improvement. What has changed? It used to work fine.

  • rogerhatten
    rogerhatten (@rogerhatten) reported

    @ThreeUK network in Belfast is really bad. What’s going on? Help it’s Saturday night and we need data!

  • tom_elinger
    Tom Elinger (@tom_elinger) reported

    @ThreeUK Very surprised Three want to force Deaf customer use their voice or can't get sim card. Not allowed to use BSL Interpreter to voice over. This is discrimination! Three must improve their access for Deaf customer. Staff from Three said to following policy.

  • spoise87
    Marc (@spoise87) reported

    Another @ThreeUK outage. Weekly occurrence now

  • DJKennyJaymes
    Kenny Jaymes (@DJKennyJaymes) reported

    @ThreeUKSupport I am working from home tomorrow from 8am. I CAN NOT have another day with out my mobile, I need both voice and Data BY tomorrow or I will loose a days pay, why should I because your poor network?

  • m_whitehouse87
    Matt Whitehouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@m_whitehouse87) reported

    @Russats @ThreeUK I’ll just pay £1 a month that is a stupid amount of dolla to pay up just for a sim contract

  • RugbyChris1972
    Christian Wiliams (@RugbyChris1972) reported

    @ThreeUK Disappointed with the customer service recieved over the last two weeks with contract renewals. Both times you have not been able to match or better contracts I have found else where . Very disappointed when we have been loyal customers.

  • tom_elinger
    Tom Elinger (@tom_elinger) reported

    @ThreeUK Very surprised Three want to force Deaf customer use their voice or can't get sim card. Not allowed to use BSL Interpreter to voice over. This is discrimination! Three must improve their access for Deaf customer