3 (Three) outages and service status in Usk, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Usk, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Usk, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 14 days ago |
|
Newport
|
Phone | 2 months ago |
|
Newport
|
Internet | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Gavros2000 (@GavParf) reported from Pontypool, Wales@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Chloe (@chloemay555) reported from Chepstow, Wales@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’vr ever encountered
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Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Paul Little (@paullittle1977) reported from Newport, Wales@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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lynda pring (@pringoli) reported from St. Julians, Wales@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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You Can Call Me Honey (@babylonlover29) reported@ThreeUK you have the WORST customer support personnels EVER!
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Mark Finch (@markpfinch) reported@ThreeUKSupport shocking charge me £12 for 7 day European pass. Block it after 1 day for fair usage policy. Rude on support and tell me I have to wait to buy another pass as this one is active for 7 days. Leave me unable to use my phone for navigation in Europe! Scam!
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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ithompsonrob 27.0 🇬🇧 (@thompsonrob) reported@ThreeUK @ThreeUKSupport What can I say… Your customer service/ LIVE CHAT is absolutely useless!! Absolutely disgusting and useless!! 🤬🤬
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🏴🍉 Jade 🇵🇸 (@JadeThinksALot) reported@ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)
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Bobby Im The Problem Fagan (@Bobbyfagan1985) reportedAt @ThreeUK I will never use your product just because I’ve see it 2 much on @YouTube #ads
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Neil Stratford (@neilstratford) reported@VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.
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Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reportedNever dealt with such crap customer service as @ThreeUK
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Alisha (@Alishaa_Ali) reported@ThreeUKSupport Please help.i returned 2 tablets using Three’s prepaid return packaging around April 2025. After repeatedly being told there was no evidence, BOTH have now been found. Three says they were “received” June 2026 and won’t fully refund me. I need this investigated