3 (Three) Outage in Usk, Monmouthshire, Wales

@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

@ThreeUK I need to cancel because signal is ****.

@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

@AlexHynes @ThreeUK As others have said it's really good if you have a good signal. My download speed on my phone when tethered is almost as good as my home broadband!

@KimMayLondon @ThreeUK Where are you from? My coverage is down too 😑

@ThreeUK Hey your network is down in my area and the network coverage checker says it's good. It's obviously not. Giving me a phone number to get help doesn't really help at all in a situation like that. How am I going to call you without a signal

Couldn't think of a more 1st world problem if I tried but can someone explain to me why I'm paying £75 a month to have absolutely no signal whatsoever on @ThreeUK ?!

@tee_szn @ThreeUK like it’s on 4G and the signal is 3-4 bars idk why it’s moving weird

@AlexHynes @ThreeUK I don't have a problem with 3. I have a phone contract with them and last year got a home Wi-Fi hub and I've been on numerous Microsoft Team meetings no problem. Guess it depends on the area you live in. North Lincolnshire no problems

@jan_sproul @AlexHynes @ThreeUK It’s All down to where you live and signal. I use voda 4G and THREE were not great on signal :) Note: I did find on some 4G providers that SKYPE4B screenshare didn’t work (ports blocked). So wise to check first.

@ThreeUK when is esim support coming? I really want a smartwatch may have to leave three after many years

@ThreeUKSupport I've been unable to get any service at all one my phone since early afternoon - any news on when it might return please? BS5 9PQ

@AlexHynes @ThreeUK I'd check the coverage map on their website. If you're in a good signal area, it should be robust enough.