3 (Three) Outage Report in Usk, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Cardiff |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey86
(@TRS1986) reported
@ThreeUKSupport Can you confirm that my only options are to stay with the original contract or do a 4 hour round trip to change or cancel? Why can’t I go to a different store?
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liam norris
(@liamnorris1001) reported
@ThreeUK advised me to do a sim swap and.... Still no reception. Because they've awful network coverage. Not to mention failing to tell someone the phone they're taking out a contract on has almost no memory. Complaint made but fount any good will come.
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Well Miffed
(@WellMiffed) reported
@MartinSLewis Why am I having to pay to cancel a service that is not fit for purpose. @ThreeUK @Ofcom
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Chris Johnson
(@geordiechris48) reported
@ThreeUK I have just changed my phone to an Oppo Reno 8 Pro and have noticed that since putting my 3 SIM card into it that 4G calling is not working. Does 3 not support this service on this phone?
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Wesley Scott
(@wesleyscott) reported
Handy tip if you’re in Glasgow on the @ThreeUK @SMARTYMobileUK network…switch your phone to 3G as the 4G signal is terrible
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Legacy Mark
(@punkymoose) reported
@ThreeUKSupport Apparently it's being delivered tomorrow, which is trash when the web store says next day for orders up to 8pm. Never mind, as long as it turns up!
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Life on Maws
(@LifeOnMaws) reported
@ThreeUKSupport I know you're not an instant messaging service, but you are a mobile phone network and you are charging me £5 a day for a service that doesn't work. I don't think it's unreasonable to expect customer service support. To answer your question: no, nothing that uses data works.
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Richard S
(@igniterich) reported
Absolutely disgraceful that after joining @ThreeUK from launch now being “forced” on to a new contract and loose my roaming. Don’t deserve any loyalty so customers beware! Hey, @O2 fancy a new customer! #three #roaming
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Selfless Citizen
(@CitizenSelfless) reported
@ThreeUKSupport If only. It’s been like that on the Elizabeth line since it’s opened. Fix it!! It’s not temporary
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Steve 🐻
(@SVH00318868) reported
@ThreeUK When I tell your cold calling team that I don’t want to be called ever again, can you make sure that they don’t say: “Ok **** off” Been a happy customer for years and I don’t appreciate being spoken to like this.