3 (Three) outages and service status in Usk, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Usk, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Usk, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
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7 days ago | |
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Newport
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Phone | 19 days ago |
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Newport
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Internet | 2 months ago |
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Newport
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Phone | 2 months ago |
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Newport
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Internet | 2 months ago |
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Newport
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Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Viv (@Vivivoo) reported from Pilning, EnglandSeems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’vr ever encountered
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Viv (@Vivivoo) reported from Pilning, England@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Mac (@cloudymacs) reported@ThreeUKSupport can somebody please help me understand why I cannot send text messages… ? Thanks
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Jambo (@TheJammieTV) reportedEvery all even to 999 it says. Your service does not allow you to call this number. Like what the hell are you doing. An entire month now this is beyond a joke. Do not use @ThreeUK if you rely on a phone
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John.G O'Kane (@jgokane1000) reported@ThreeUKSupport Reported, done all checks, restarted rebooted. Promised texts to keep me updated. Network status checker gives same message about working on masts in the area, been offered £2.50 compensation. I had superb 5G until a few weeks ago now there's only 4G+ and it's slow. Hd8 = no 5G
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Skykit (@skykit84) reported@ThreeUKSupport @Ofcom @CitizensAdvice 1 hour 1 min Still on hold - Pathetic. If their CS is this bad, no wonder the performance of the contract is bad.
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𝘑𝘰𝘩𝘯𝘥𝘰𝘵𝘵𝘪𝘳 🌻🇺🇦 (@MissJCannon) reported@ThreeUKSupport Any update on the issue affecting Glasgow ? Had no signal now for almost 12 hrs. Thanks
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steve (@steve75729559) reported@ThreeUK Don’t even think of 3 to help their data signals are horrendous I’ve 7 contracts and thinking of leaving due to the poor signal used to be good now lucky if can download a email
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Dom (@domjoseph20022) reported@ThreeUKSupport Do you have any updates for a pixel 7 pro Collected from your store last weekend and it constantly loses signal and only comes back when you reset the phone. Never had an android phone with this issue before
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Jambo (@TheJammieTV) reportedThis is gonna be a bit of a rant. For an entire month I’ve not been able to make any calls from my phone with @ThreeUK Every time I contact support it’s something I’ve done. Your support is a joke and I think it’s time you just cancel my contract
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dgl_thrawn (@dgl_thrawn) reported@ThreeUK Is there an estimate on when work in the BS22 area will be complete? I've had extremely slow data for a few days now.
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Jambo (@TheJammieTV) reportedEven if I try to call 999 I get told my service does not allow me to make this call. Do not use @ThreeUK there cheap for a reason and it’s cause there garbage