3 (Three) Outage Report in Usk, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi ⭐️ Mulitpassionate and Wingin' It
(@lifeinnumber3) reported
@ThreeUKSupport Don't worry. Ross from the sales team sorted it in one email, and Mark from Customer Service gave me all the next steps. Whoever I spoke to on the phone before is completely incompetent.
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Mick Ford
(@mrmickf) reported
@ThreeUKSupport Hi Nathan. No, I'm in the UK. I've not looked at My3 as I know what I pay for. Unlimited everything and 30 gb of data. I never get anywhere near the limit. I just got the text with the wording I sent you.
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Neasan O'Neill
(@neasan) reported
@ThreeUKSupport Sorry, did not see you had replied, I am still having this problem, I've had this SIM for at least 5 years but might be closer to 8 or 9, I can get texts from people just not services (like verify your number messages)
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Cheryl Kennedy
(@cherylk684) reported
@ThreeUK stop putting prices up poor people like me on universal credit can't afford to pay for phone bill food ect 😭 I finding hard trying to pay for my acting lessons. The Indian lady told me my phone bill would be £9.95 from now on. That's what she told me
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Just a welsh mam
(@Justawelshmam) reported
@ThreeUK is it usual practice to not give people there money back? Mistake was made last year and my husband forgot to cancel the dd now I'm told I can't get his money back. Isn't that theft?
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Tom Andrews
(@0bj3ctivity) reported
@DrLindaDykes @ThreeUK Is it still struggling to put out that emergency broadcast? 🙃 Three had big problems with that
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Graeme Burrell 🇺🇦 💙
(@Cadoret) reported
@DrLindaDykes @ThreeUK My Moto in 5g on Three is running at a fraction of what it was before they 'upgraded' it from 4g.. *esp* since the network 'improvements' last week! As soon as I can find a suitable replacement with better coverage I'll be moving: @ThreeUKSupport customer 'service' is lousy. :-/
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Hayley Hayden
(@HayleyHayden78) reported
@ThreeUKSupport Can somebody please help me! I joined 3 from another provider and want to transfer my old number. I spent yesterday on the phone about this and have PAC code etc but getting nowhere. Now receiving texts about me cancelling my 3 account! I do not want to do this!!
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James Hitchen 🐐
(@hitchen27) reported
@ThreeUKSupport Not had a resolution to my Broadband problem. Resolution i was given to having no working simcard for 2 weeks was dropping the additional charges incurred on said simcard due to an instore staffs mistake. no compensation for the down time. not good
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Karim🇦🇺
(@karim_cfc) reported
@VCCFC_ @ThreeUKSupport That’s a ridiculous claim. Roman had nothing to do with what happened in Ukraine. It was an attempt by Boris the clown to ruin Chelsea using Roman as collateral as a way to claim he was doing something to support Ukraine. Stop swallowing the crap fool