3 (Three) Outage Report in Usk, Monmouthshire, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Usk, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport.

City	Problem Type	Report Time
Newport	E-mail	5 days ago
Newport	Phone	17 days ago
Newport	Internet	2 months ago
Newport	Phone	2 months ago
Newport	Internet	2 months ago
Newport	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Matt Rymon (@mattrymon) reported 1 minute ago from Marshfield, Wales

  SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

• 
  Viv (@Vivivoo) reported 7 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported 12 minutes ago from Pontypool, Wales

  @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 14 minutes ago from Victoria, Wales

  @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

• 
  Adam Lee (@AdamLee2011) reported 19 minutes ago from Newport, Wales

  @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

• 
  Adam Lee (@AdamLee2011) reported 20 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 22 minutes ago from Victoria, Wales

  @ThreeUK what a load of rubbish customer service is!!

• 
  Viv (@Vivivoo) reported 38 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Adam Lee (@AdamLee2011) reported 40 minutes ago from Newport, Wales

  @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 43 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported 43 minutes ago from Pontypool, Wales

  @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 44 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 44 minutes ago from Newport, Wales

  @ThreeUKSupport Worst company i’vr ever encountered

• 
  Adam Lee (@AdamLee2011) reported 50 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 51 minutes ago from Newport, Wales

  @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

• 
  Adam Lee (@AdamLee2011) reported 52 minutes ago from Newport, Wales

  @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 55 minutes ago from Newport, Wales

  @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

• 
  Jamie LFC Grannell (@JAMIEGRANNELL) reported 56 minutes ago from Newport, Wales

  @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

• 
  Adam Lee (@AdamLee2011) reported 57 minutes ago from Newport, Wales

  @ThreeUK I need to cancel because signal is ****.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 58 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Sarjeant (@sarjeantm01) reported 8 minutes ago

  @ThreeUKSupport Hi @ThreeUK it appears to be working and holding out now, I was running tests with the @Huawei app which stated it could not connect to the network but seems to be holding OK now

• 
  Stephanie Ashford (@steph_ashford) reported 8 minutes ago

  @ThreeUKSupport Hello. I've been trying to add an add-on but I'm being told I can't on both the app and the website. I've tried several times this week and I'm getting nowhere. Is there a problem with your systems or my account? Thanks!

• 
  kevbu77 (@kevburn77) reported 13 minutes ago

  @TootinandBeepin @ThreeUK @ThreeUKSupport It’s just Three, total crap.

• 
  Michelle Lee (@mlee12) reported 17 minutes ago

  I am still trying to cancel I have been sent to 3 different email address. Over 5 different phone numbers. I have sent proof of identity and you just took another months charge! @ThreeUK

• 
  Paul Thurston (@thurstonp01) reported 18 minutes ago

  @ThreeUKSupport are there issues with the three site as I can’t get into my account

• 
  Saurabh Rana (@Mr_Saurabh_Rana) reported 20 minutes ago

  @ThreeUKSupport After so many days of running issues with so many Three customers, any solution update?

• 
  Joseph sheerin (@joethewizzard) reported 21 minutes ago

  @madebyclancy @ThreeUK Think you will be disappointed Three services always going down

• 
  Robert Aitken (@bobdadriver) reported 22 minutes ago

  @ThreeUKSupport Porting request 3 days ago hasn’t happened by the time it does happen 120 hours will have elapsed, considerably more than the 24/48 as specified this has been a clusterf**k apps won’t work, timesheets are app based so potential pay issues my banking app won’t work either

• 
  Roushan Alam (@roushanalam) reported 26 minutes ago

  @ThreeUKSupport Hello, are there 5G signal issues at the moment? I’ve had one bar on 4G in several locations in the last couple or days.

• 
  JMiragliotta (@Jmiragliotta89) reported 27 minutes ago from Waltham Abbey, England

  @ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻