3 (Three) Outage Report in Usk, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ciaran O Mairtin
(@CiaranMartin6) reported
@cliffinwales @Three_Is_Broken @ThreeUKSupport Hi Cliff, I finally talked them into letting me out of my vontracywith a minimum pay off. Definitely worst service provider ever.
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Sam
(@SJ__Beck) reported
@ThreeUKSupport As for the same quality of staff, I can say with confidence on only 1 occasion has the Indian customer services sorted any issues, every time I've got through to the Scottish you fix it/come up with a resolution within 10 ******* minutes!
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Martin Pugh
(@thepugmiester) reported
@ThreeUKSupport having trouble logging into my account for a while now, even the mobile app fails. I've tried a password reset a couple of times but get "my3auth.text.generic.error" each time I try. Anything else I can do here?
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Freddy Frost
(@FreddyFrost) reported
@ThreeUKSupport It is mainly travelling. Both the data and voice is disappearing. Have a look if you would please around the hol beck area of Leeds. That seems to be the worst.
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Phil Bradley
(@Philbradley) reported
.@ThreeUK Under the Data Protection Act 2018, you are holding inaccurate information about me. In particular, sections 46-48 and 99-100 of the Act apply. I will make a formal complaint to the Information Commissioner unless immediately remove this. 1 of 2
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Skyrayne
(@Skyrayne7) reported
@ThreeUK canceled our contract within the cooling off period because we were lied to about the coverage in our area, over a month later we are still getting calls and your "advisors" are very sketchy with details. Disgusting customer service Shame on you.
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J
(@hugboki) reported
@ThreeUKSupport I have had such bad customer service and a bad experience trying to upgrade my phone contract for the last 5 days, I'm a very long term customer and I'm honestly considering cancelling my contract just so I don't have to deal with your useless reps anymore
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🅱🆄🆁🅶
(@HuntAlexander) reported
@ThreeUK is the worst network ever. Nothing ever loads 😡
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Adam Bates
(@AdamPPC) reported
@ThreeUKSupport Hi. My contract's come to an end. I live abroad now so I'd like to go to PAYG. With the time difference, your support is never open at a time I'm awake/available for. What way that isn't live chat/phone can I sort this out please?
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Sam
(@SJ__Beck) reported
@ThreeUKSupport Unbelievably useless every customer service agent that is not English/scottish simply cannot help its crazy! I NEED to speak to the previous agent I spoke to about my problem! WE ALREADY AGREED AN OUTCOME!!!!!!!!!! MAD ANNOYING