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3 (Three)

3 (Three) outages and service status in Usk, Wales

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Usk, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at 3 (Three)

3 (Three) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Usk, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport.

CityProblem TypeReport Time
Newport Phone 1 month ago
Newport Internet 3 months ago
Newport Phone 3 months ago
Pontypool Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasnโ€™t solved. Called again, the agent couldnโ€™t see that the complaint and disconnected the call. Iโ€™m a long standing customer

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company Iโ€™ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** ๐Ÿ˜ก

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company iโ€™vr ever encountered

  • Saralimback
    Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they canโ€™t fix the masts in my area and then refuse to refund what Iโ€™ve paid off this mobile or even pay my upfront cost for my next phone ๐Ÿ˜ก #scabs

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days Iโ€™ve been told system is down. #three #network #shitcompany

  • Vivivoo
    Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, Iโ€™ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesnโ€™t seem fair!

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from St. Julians, Wales

    @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company iโ€™ve ever encountered in my whole life

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time Iโ€™ve got through I have been told their system is down. How can I cancel within this period if I canโ€™t get through? #threeuk

  • chloemay555
    Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled ๐Ÿ˜‘

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday ๐Ÿค”

  • mathew_wales_
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ฌ๐Ÿ‡งMathew Hall๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • kellsandbulls
    ๐•‚๐•–๐•๐•๐•ช (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport Iโ€™ve been on phone for an hour, and On live chat. Itโ€™s useless. Rubbish company and customer services is a joke

  • kellsandbulls
    ๐•‚๐•–๐•๐•๐•ช (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • GavParf
    Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • abdel_2025
    A (@abdel_2025) reported

    @ThreeUK your network is RUBBISH. Price increases every year but canโ€™t even get a half decent 4G connection in many parts of central London

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport Contract finishes this year and we wonโ€™t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand๐Ÿ™ˆ

  • coveragechecker
    CoverageChecker (@coveragechecker) reported

    @Mainstreamlive @ThreeUK Surprised to hear that.. considering its all part of VodafoneThree, and you should have access across the entire network of Vodafone and Three masts. Although I know its not full coverage so you might just be in a dead spot, depending on where in the country you are.

  • whatiwrote_
    Louisa Guise Author (@whatiwrote_) reported

    @robj3d3 @ThreeUK Yikes! I have never heard of this happening.

  • P_L_M97
    ๐๐€๐ˆ๐†๐„ ๐‹๐„๐Ž๐๐ˆ (@P_L_M97) reported

    @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now Iโ€™m lucky if I get 1 bar. Horrendous

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    @ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s

  • JurateJW
    JurateW #FBPE ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ”ถ๏ธ๐Ÿ’™ (@JurateJW) reported

    @kokeshimum I am with @ThreeUK The worst signal ever.

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport you guys will never know peace in this life.

  • jnafr
    FINGERSJOHNโœŒ (@jnafr) reported

    B43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.