1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. 3 (Three)
  6. โฏ
  7. Usk, Wales
3 (Three)

3 (Three) Outage Report in Usk, Monmouthshire, Wales

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Usk, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport.

CityProblem TypeReport Time
Newport E-mail 2 days ago
Newport Phone 14 days ago
Newport Internet 2 months ago
Newport Phone 2 months ago
Newport Internet 2 months ago
Newport Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company Iโ€™ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** ๐Ÿ˜ก

  • mathew_wales_
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ฌ๐Ÿ‡งMathew Hall๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode iโ€™ll just cancel my contract otherwise shambles of a seevice

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • kellsandbulls
    ๐•‚๐•–๐•๐•๐•ช (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from St. Julians, Wales

    @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

  • GavParf
    Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • mattrymon
    Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • Saralimback
    Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Donโ€™t let them say theyโ€™ll close the case and then donโ€™t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. ๐Ÿ˜ก

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I canโ€™t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport Iโ€™ve been on phone for an hour, and On live chat. Itโ€™s useless. Rubbish company and customer services is a joke

  • kellsandbulls
    ๐•‚๐•–๐•๐•๐•ช (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time Iโ€™ve got through I have been told their system is down. How can I cancel within this period if I canโ€™t get through? #threeuk

  • mathew_wales_
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ฌ๐Ÿ‡งMathew Hall๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • JAMIEGRANNELL
    Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat Iโ€™m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as Iโ€™ll take my business elsewhere all five plans

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days Iโ€™ve been told system is down. #three #network #shitcompany

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasnโ€™t solved. Called again, the agent couldnโ€™t see that the complaint and disconnected the call. Iโ€™m a long standing customer

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SurlyMHead
    Surly Metal head (@SurlyMHead) reported

    @ThreeUKSupport Absolutely farcical the "customer service" being provided by three is a complete joke

  • bluedahlia123
    Blue Dahlia (@bluedahlia123) reported

    @ThreeUK @ThreeUKSupport Can someone please respond to the complaint I raised in writing two weeks ago! It was signed for by Ewan and I have not even received an acknowledgement to the email address I provided for that purpose.

  • Chrissy_imc
    Christina (@Chrissy_imc) reported

    @ThreeUK @ThreeUKSupport thanks for telling me how much of a valued customer I am then make it difficult for me to leave and tell me that no one can get eu roaming but yet if I have a new sim I can!

  • hollybrooks0527
    Holly Brooks (@hollybrooks0527) reported

    @ThreeUKSupport the three live chat has not been available all day. Will it be available at some point as I have an urgent issue

  • terrierham
    graeme hallsworth (@terrierham) reported

    @ThreeUK worst phone provider ever

  • bluedahlia123
    Blue Dahlia (@bluedahlia123) reported

    @ThreeUKSupport Thank you. Please note I have already been waiting two weeks and no-one has emailed me to confirm receipt which is poor customer service.

  • crispbeverage
    chumpy (@crispbeverage) reported

    @ThreeUKSupport Thanks for ignoring me. Solid customer service.

  • dan_onaolapo
    Dan (@dan_onaolapo) reported

    @ThreeUK Your network (Mobile and broadban) has been horrific in the past couple of days. Can barely get 8MPS today. Kindly look into this

  • geezerinvestor1
    Geezer Investor (@geezerinvestor1) reported

    @MarilynMill_ @ThreeUK @EE ee sucks just as much. They are all ok he same. Cancelled ee and 2 months later they are trying to charge me still. They blame their computer system and say I should pay then they will refund. Unlikely story. Now they send the details to a collection agency. Never anyone to call

  • dgreenuk
    Damian Green (@dgreenuk) reported

    @ThreeUKSupport reporting you to human rights.Seems uve had an engineer in a cabinet working on a fault for over a month now.The 4G in S75 is seriously broke and you just kick the can down the road another 7 days every time i call.Its gone beyond a joke now.realy awful today ๐Ÿ’ฉ๐Ÿคฏ