3 (Three) Outage Report in Usk, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BigYin😜
(@badassscotsman) reported
@ThreeUK what a joke of a company. Especially their customer service. I'm Scottish and my accent is Scottish. so because I was put to pillar to post getting nothing sorted I have cancelled my Direct debit to you 2 months trying my hardest to get it sorted bye bye 3 joke company
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Jacko 💙
(@1066jacko) reported
I can’t bloody wait to get away from @ThreeUK !! Yet again no service at Cambridge station. There has only been a fault in the area for 5 years @ThreeUKSupport
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Nitesh Jindal
(@nitesh_jindal_) reported
@48Ireland @ThreeUK Please help with number porting.. 48 is unable to port my Three number as they lack proper techical staff. My number 0831419492 is currently suspended and I am unable to use Three and neither can I use 48 because they are unable to resolve technical issue
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Phil Durkin 🫀
(@PhilDurkin3) reported
@ThreeUK Mrs has been trying to change her payment date for 3 months. You attempt to take it the day before payday. Attempted to change on the app - not worked. Customer service is poor when telephoning. Told can’t change due to ‘tool’ been down. Terrible service
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lnɐԀ
(@SealVille) reported
@ThreeUKSupport contacting customer service regarding the debt collection agency email I was asked what my full mobile number was ending in 460. How would I know what the full number was if I never had the phone to open up and check?
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TK
(@shankerri) reported
@ThreeUK cont-- you advertise to be the best 5G network, when can't get 4G working correctly. Please can you get the network issue sorted as I have allowed you time for a few months. I really don't to write to the Executive office in St Vincent St Glasgow.
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Andy Jones
(@Jones2931Andy) reported
@ThreeUK @ThreeUKSupport joke of a company, don’t even reply after initially asking what the problem is
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lnɐԀ
(@SealVille) reported
@ThreeUKSupport service in store and over the phone with the store was the most unhelpful and rude that I had ever received and the calls were concluded with them putting the phone down on me without any positive resolution. So, just to clarify, I was never handed over the first order as the
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lnɐԀ
(@SealVille) reported
@ThreeUKSupport therefore an error on Three's side. I tried to explain what happened before and I was told that they would still not let me have it again and that they would again send it back and I would not be charged. This was quite a lengthy conversation were I found that the customer
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TK
(@shankerri) reported
@ThreeUK i must highlight that for several months we have been having issues in the ML5 area, this has resulted in all 4 phones in my household losing calls, call disconnecting and not connecting at all. We have contacted your support team and was not given any resolution. cont--