3 (Three) Outage Report in Usk, Monmouthshire, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Usk, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport.

City	Problem Type	Report Time
Newport	E-mail	4 days ago
Newport	Phone	16 days ago
Newport	Internet	2 months ago
Newport	Phone	2 months ago
Newport	Internet	2 months ago
Newport	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported 1 minute ago from Pontypool, Wales

  @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 8 minutes ago from Newport, Wales

  @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

• 
  Jamie LFC Grannell (@JAMIEGRANNELL) reported 9 minutes ago from Newport, Wales

  @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 10 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  Viv (@Vivivoo) reported 16 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Adam Lee (@AdamLee2011) reported 17 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 17 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Adam Lee (@AdamLee2011) reported 19 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 21 minutes ago from Newport, Wales

  On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

• 
  Adam Lee (@AdamLee2011) reported 21 minutes ago from Newport, Wales

  @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported 22 minutes ago from Pontypool, Wales

  @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

• 
  Adam Lee (@AdamLee2011) reported 26 minutes ago from Newport, Wales

  @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 28 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 31 minutes ago from Newport, Wales

  @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 32 minutes ago from Newport, Wales

  @ThreeUKSupport Worst company i’vr ever encountered

• 
  Adam Lee (@AdamLee2011) reported 37 minutes ago from Newport, Wales

  @ThreeUK I need to cancel because signal is ****.

• 
  Viv (@Vivivoo) reported 39 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Matt Rymon (@mattrymon) reported 42 minutes ago from Marshfield, Wales

  SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

• 
  Adam Lee (@AdamLee2011) reported 43 minutes ago from Newport, Wales

  @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 50 minutes ago from Victoria, Wales

  @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A O (@AO12858090) reported 2 minutes ago

  @ThreeUK I have been a customer for 7 years and my sim stopped working so I get a replacement, 3 days later the replacement is not working and your system won’t cancel that sim or let me get a new one in store! What a joke, phone not working and I want to cancel my contract

• 
  Holly (@Hollyy_Butler) reported 5 minutes ago

  @ThreeUK what network do I need in Gibraltar?

• 
  Victoria (@LadyVictoria03) reported 6 minutes ago

  @ThreeUKSupport I did 2 days ago, they were only able to confirm there is an issue with the mast, they were not able to give me any more information.

• 
  Suruchi Ganbavale (@suruchi_gg) reported 8 minutes ago

  @ThreeUKSupport wifi is down for more than two days. This is very frustrating. Looking for a service, not apologies.

• 
  Mass Eye (@Masai_Williams) reported 8 minutes ago

  Nor did I think I would hear back from @ThreeUK despite it being an issue with your own Domain!

• 
  Ollyjoe123 (@ollyjoe123) reported 10 minutes ago

  @ThreeUKSupport Hi good morning. No I’m not getting anything text messages at all. I’m in South American and getting signal is very very difficult. Is there any other way of getting the code?

• 
  Craig Taylor (@CraigTaylor92) reported 10 minutes ago

  @ThreeUKSupport I have received no email from you. Can’t you see how poor this is? It’s dreadful that a big company like three is unable to give its staff the details of their CEO or even more worryingly, details of their legal department. Also scary that those staff can’t Google those details.

• 
  Jennifer Elliott (@Jennife17959914) reported 10 minutes ago

  @ThreeUKSupport Trying to get set up since Tuesday no one can help or give meany infinity on what the problem is been calling daily finally logged a complaint there now - have bought the service just can’t access it thanks for your help

• 
  Robyn (@xRobynPx) reported 10 minutes ago

  @ThreeUK has the most horrendous customer service. Apologize and promise to help then say they can’t do anything anyway! All these pre rehearsed ‘how to talk to customer’ lines shouldn’t be used unless genuine! Just makes the experience more frustrating.

• 
  Craig Taylor (@CraigTaylor92) reported 11 minutes ago

  Honestly, @ThreeUK @ThreeUKSupport are the most customer unfriendly company. Full stop. Can you provide me the details I need to serve court papers against you as this seems to be the only way of getting my refund.