3 (Three) Outage in Uddingston, South Lanarkshire, Scotland

@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.

@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue

@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK

@ThreeUK and now your website not working.

@ThreeUK tried calling you as received a text about spend limit being near but I don’t have one set. Tried calling no one available. Tried online chat no one available. Not a great service

@ThreeUKSupport I spent 6 hours on livechat last week, I just want to cancel now.

@ThreeUKSupport Hi Kirsty, I was having technical issues and ended up wasting 6 hours on livechat, one of the advisors lied to me about the process for escalating the issue. I have DMed Three support about this

@ThreeUK was promised a call from customer service by friday, nothing. Definitely cancelling now.

@ThreeUKSupport He’s in hd5 I don’t know the rest of his post code and I’m not sure either... he’s not trying to use my hotspot just to point out lol we are both on three network — in separate cities having issues he’s on pay as you go and I’m on a contract sim

Pay a @ThreeUK bill on Thursday still no service so go onto live chat and they tell me to get back in contact on Monday......5 days without any service 😡😡

@threeuksupport @threeuk...understand you are trying to do during this compared to what you understand customers are going through financially particularly long term customers who are frontline workers who are under extreme stress and trying their best...poor poor practice

@threeuksupport @ThreeUK ...cant get on app and haven't been able to since upgrade in feb/march. U cancel direct debit...no one advised me of this until today I cant call as your systems are down. You have shown throughout this Lockdown a level of inequality as to what I MUST ...

@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

@ThreeUKSupport supposed to transfer number from EE to yourself yesterday - no service on EE sim but number not transferred!

@ThreeUKSupport Following Government advice Laura no 1 Your Stores are Closed non essential 2 this is a consistent problem from when SIM was new

Hey @ThreeUK I do not pay you for possible network coverage at my home neither do I pay you for probably call coverage. I definitely pay you for coverage and you DEFINITELY take Payment.

@ThreeUK is like the worse company ever.... For real... 4g+ signal is like full bars but gives like so crappy Internet... Ever watch something and keeps buffering every single second.... Then they speak of 5g... And imagine paying £53 a month!!! And you get a shitty service.

@ThreeUK just phoned to find out why I am not receiving incoming calls to discover your network has issues. Why are you not informing customers. Is it because you are hoping they don’t notice and hit you with compensation claims

@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡

Data is appalling on @ThreeUKSupport today, keeps dropping out at random (mobile signal shows full signal strength)

@ThreeUKSupport I have an account I need to cancel with you as I’m not using it anymore I tried to cancel on the phone but I’m told otherwise can you help?

@ThreeUKSupport morning, unable to get through to a single person at support. Online system unable to reset any password. Can you help?

@ThreeUKSupport hello, driving me crazy my data not working correctly on my@phone for days now and use it as a WiFi hub for work. Is there an outage TR7?

@ThreeUKSupport Already done that and they were no help but thanks anyway

@ThreeUK went to upgrade my phone at your Norwich store on Friday, never have I met so incompetent staff who didn't know what they were doing. Got my phone upgraded using the chat feature whilst standing outside the shop

@ThreeUKSupport That’s fine, just wondering. Seems to be working now, and the issue with calls has sorted itself out. Have a good day.

Argh am v v v nearly out of data, there's no WiFi, the @ThreeUK call centre is closed, the app has been down since friday and the live chat doesn't work. Deep breaths.

@ThreeUKSupport Hi Mark, I have similar issue with 3G (maybe it’s not as often as on 4G though). Do you have any rough ETA?

@ThreeUKSupport @ThreeUK im on an unlimited contract but I’ve been told that I’ve run out of data. All of my calls are dropping out too. Help please! Sheffield, iPhone 8.

@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks