3 (Three) Outage in Totton, Hampshire, England

@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.

@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up

@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

My goodness @ThreeUK your customer services department is shocking.

lol @ThreeUK has been down for like 12 hours now U G H

@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).

@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.

@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

@KimMayLondon @ThreeUK Where are you from? My coverage is down too 😑

@ThreeUK Hey your network is down in my area and the network coverage checker says it's good. It's obviously not. Giving me a phone number to get help doesn't really help at all in a situation like that. How am I going to call you without a signal

Couldn't think of a more 1st world problem if I tried but can someone explain to me why I'm paying £75 a month to have absolutely no signal whatsoever on @ThreeUK ?!

@tee_szn @ThreeUK like it’s on 4G and the signal is 3-4 bars idk why it’s moving weird

@AlexHynes @ThreeUK I don't have a problem with 3. I have a phone contract with them and last year got a home Wi-Fi hub and I've been on numerous Microsoft Team meetings no problem. Guess it depends on the area you live in. North Lincolnshire no problems

@jan_sproul @AlexHynes @ThreeUK It’s All down to where you live and signal. I use voda 4G and THREE were not great on signal :) Note: I did find on some 4G providers that SKYPE4B screenshare didn’t work (ports blocked). So wise to check first.

@ThreeUK when is esim support coming? I really want a smartwatch may have to leave three after many years

@ThreeUKSupport I've been unable to get any service at all one my phone since early afternoon - any news on when it might return please? BS5 9PQ

@AlexHynes @ThreeUK I'd check the coverage map on their website. If you're in a good signal area, it should be robust enough.

@AlexHynes @ThreeUK If you have a good Three signal on a mobile, it's ok.