3 (Three) Outage Report in Totnes, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Totnes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Totnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Totnes, England
Latest outage, problems and issue reports in Totnes and nearby locations:
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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M Turner Plastering
(@MTPlastering) reported
from
Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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Shaun Friend
(@ShaunFriend) reported
from
Ivybridge, England
@ThreeUK I know I’ve been a long time complainer about your network (nearly 12 months) but this week it really has been complete and utter rubbish. Signal but no actual service.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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Ian Franks
(@sknarf) reported
from
Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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Rob Kelly
(@rkellygb) reported
from
Borough of Torbay, England
@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Philippa Juliet Meek
(@philippajmeek) reported
from
Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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Hugh Coram
(@hughcoram) reported
from
Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Niamh #IStandWithUkraine
(@MadIrishLass) reported
@ThreeUKSupport hi - my son phoned you yesterday as was unable to make/receive calls and texts. You had blocked his account but gentleman he spoke to said it would be lifted within 24hours. His mobile data is still not working.
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Lesley Storm is alive and well.
(@lesley_storm) reported
@ThreeUKSupport Yes. I’m in the U.K. I can’t get the app, because no internet. I’m using a public network at present with my iPad. My phone is no good.
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Bex
(@Bexmakescakes) reported
Sales call from @ThreeUK offering me a phone deal. I explained (very politely) that as I had been seriously let down by 3 a few years ago, leaving me having to buy a PAYG mobile when heavily pregnant so that I could actually call the hospital because my service at home had 1/2
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Paul Walker
(@PaulWomblevra) reported
@ThreeUKSupport We are going to change provider. As internet at home is quite often poor. They always say they are working in our area, even when website says they are not. Also we travel to Europe quite a bit and want roam like at home
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Niamh #IStandWithUkraine
(@MadIrishLass) reported
@ThreeUKSupport A few years and he was in touch yesterday. I can dm you tge details of his account but tge whole issue is that he cannot make or receive calls/texts so will have great difficulty getting in contact with you!
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Paul Walker
(@PaulWomblevra) reported
@ThreeUKSupport once again Crappy Internet on both phones and both routers, check to see if there is a problem in the area. Internet(eventually ) says no problems. Phone three and get fobbed of with there is a problem in your area. So we will be cancelling phones and internet
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Shark Eyes
(@prodigalbum) reported
@jerryaldrichiii @SwiftOnSecurity Mobile providers’ security is all crap. The head of security at @ThreeUK told me that call centre staff could see user passwords, and when I said that was an inexcusable security flaw he said, “How else can they check you know the password?” The head of security. He asked that.
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Andrew Johnson
(@valcot) reported
@ThreeUKSupport Very unhappy with customer support about an early termination charge on a final bill. I had an email from 3UK which said there wouldn’t be charges and I checked before using a PAC code. I’ve provided a copy of the email to them - yet I’m getting nowhere with them.
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Paul Walker
(@PaulWomblevra) reported
@ThreeUKSupport Mobile Broadband at home is poor quite often, telephone support always fob you off by saying they are working in your area, EVEN when website says there is no work in our area Also we travel to Europe quite a lot and we want roam like at home.
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Nathan Benaich
(@nathanbenaich) reported
@ThreeUKSupport Nah you should just refund me because it’s a constant issue for months if not years.