3 (Three) Outage in Thorngumbald, East Riding of Yorkshire, England

@ThreeUKSupport Hi Three. Yes they’re not great at all. I never got a PAC. So not sure where this has come from. I did say I will be leaving if this didn’t improve but haven’t done so as of yet.

So @ThreeUK, I have had constant issues regarding BeatsX headphones that we received as part of a new contract with you. We received an exchange last weekend for a faulty pair. The new pair were also faulty. You sent us a third set which also didn’t work! So, I took both pairs

Not best happy with my @ThreeUK choices right now. Due for upgrade, but will hugely lose out on data, plus have to pay an upfront cost, for an equivalent if not lesser by comparison handset. Long term customer. That may change. Soon.

@ThreeUKSupport I charged them using the power cord supplied. I charged them from 7pm last night until 9.30 this morning. I finally got a result after almost 3hrs on the phone. Three are sending me a third pair in the post. If these don’t work, we will cancel the contract

So, I’ve been a @ThreeUK customer for many years and would recommend them to anyone, normally. But today, I have had enough! They sell you a contract that you cannot cancel. They sell faulty products with next to no support with exchanges. I have been on the phone with them /1

@ThreeUKSupport There was no confusion, just faulty products and badly trained, very rude staff. I have been with Three for over 10yrs and never dealt with the attitude that the St Stephens staff had

@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.

AHH @ThreeUK never change will you. Not as if I pay you or anything

@BowmanJamesr @tfgr_t @ThreeUK Good to see decent customer relations like this 👍

The customer service in the @ThreeUK St Stephens store is disgusting! You really need to have the staff trained in the products they sell!!!! Angry isn’t even close to how I feel with the service today! 😡😡😡

@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!

@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!

@ThreeUKSupport Hi Mark, yes things still really bad. No more then 1meg download at anytime. It’s getting beyond a joke at the moment.

Been with them for years now & have always been happy with @ThreeUK I am really losing my patience with them now! The @ThreeUKSupport has been terrible! Waiting for a number transfer now for over a month, told it would be fixed today, now it’s hopefully tomorrow! 😬🙈😡

@ThreeUKSupport @ThreeUK Oh dear three, your customer service is abysmal. Getting information from 333 is like trying to get blood out of a stone! 1 hour on the phone yesterday, 4 calls tonight. And they ask if we are happy!#unhappy

.@davidhaycock - I’ve spoken with them on live chat and have been able to get discounts as the signal is so shocking. Apparently a fix was supposed to go in last week but seems like nothing has materialised as the signal remains bad in M22. Shameful, @ThreeUKSupport

@ThreeUKSupport my mum had a problem and she rang up and they said they will credit her account with £20 she got a text message to confirm this and she’s rang up today again because it’s never shown on her account, apparently this credit was never applied

@ThreeUK please sort your crap data out! Less the. 1meg download and I have season 3 of the crown to watch!

Well, this @ThreeUK outage is becoming a little tiresome. They keep telling customers they are getting back to normal, but no sign of any service here. Only been with them a week... I wonder if there's a cooling off period #threedown @DowndetectorUK

@ThreeUK great, £12 late fee because a text that was sent at 7:10 this morning as a reminder I didn’t get while gone 4. Thanks Three, great service your proving here 🤬

@ThreeUKSupport I don't know, what could you suggest that would help? I'm just very disappointed

When you have to use your @ThreeUK data to check if your @bt_uk broadband is down because 3 does terrible broadband and bt does terrible.... Everything

@Three_Is_Broken @ThreeUKSupport Networks F****ed again then. Reported - no issues 🤔 funny how everyone on @ThreeUK in my area have all got no 4g for the past 2 days. 3g full signal 4g no signal. And no it aint the train station or the trees. Bye.....

Totally had enough of my #broadband now. Old copper phone line is just not good enough. Sadly broadband companies can get away with selling fibre to ppl who have old copper lines. Fed up! Changing to @ThreeUK mifi for the house. Used before, great service. #5G

@ThreeUKSupport Hi, was looking to take out a home broadband contract, but cannot see: 1. A way of finding the Huawei B535 listed on your site through the shop. 2. Any home broadband products as you take me to a page asking me for my postcode which does nothing? Can you help?

@ThreeUKSupport Hi. I'm wondering how long three is going to provide a poor broadband service in Worthing for? I really hate paying for poor service. Thank you.

@ThreeUK one of the worst WiFi connections I’ve ever had the displeasure of using would not recommend and would not use again.

@ThreeUKSupport just tried to call your help line and was told it is now closed for the evening. In the same breath the operator tells me you are open 8am - 8pm. What’s going on?

@ThreeUKSupport @johnoceallaigh Did this help at all? My wife is having the exact same issue.

Below par customer service is being received from @ThreeUK . n their back office team which believed to be outsourced to @tech_mahindra A refund of £39 for a refused delivery of mobile dongle 6 week ago hasn’t been processed as yet due to lack of appriate BO processes.