3 (Three) Outage in Thorngumbald, East Riding of Yorkshire, England

@ThreeUKSupport well so far over the last week we’ve had virtually NO support from you!! Visit the store - we can’t help - ring and get a code! Got the code - rang to access support - no reply after 1/2 hour. Visit store - no you’ve got the wrong code, ring after 6!!! HELP!!

Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

@ThreeUKSupport Hi Three. Yes they’re not great at all. I never got a PAC. So not sure where this has come from. I did say I will be leaving if this didn’t improve but haven’t done so as of yet.

So @ThreeUK, I have had constant issues regarding BeatsX headphones that we received as part of a new contract with you. We received an exchange last weekend for a faulty pair. The new pair were also faulty. You sent us a third set which also didn’t work! So, I took both pairs

Not best happy with my @ThreeUK choices right now. Due for upgrade, but will hugely lose out on data, plus have to pay an upfront cost, for an equivalent if not lesser by comparison handset. Long term customer. That may change. Soon.

@ThreeUKSupport I charged them using the power cord supplied. I charged them from 7pm last night until 9.30 this morning. I finally got a result after almost 3hrs on the phone. Three are sending me a third pair in the post. If these don’t work, we will cancel the contract

So, I’ve been a @ThreeUK customer for many years and would recommend them to anyone, normally. But today, I have had enough! They sell you a contract that you cannot cancel. They sell faulty products with next to no support with exchanges. I have been on the phone with them /1

@ThreeUKSupport There was no confusion, just faulty products and badly trained, very rude staff. I have been with Three for over 10yrs and never dealt with the attitude that the St Stephens staff had

@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.

AHH @ThreeUK never change will you. Not as if I pay you or anything

@BowmanJamesr @tfgr_t @ThreeUK Good to see decent customer relations like this 👍

The customer service in the @ThreeUK St Stephens store is disgusting! You really need to have the staff trained in the products they sell!!!! Angry isn’t even close to how I feel with the service today! 😡😡😡

@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!

@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!

@ThreeUKSupport Hi Mark, yes things still really bad. No more then 1meg download at anytime. It’s getting beyond a joke at the moment.

Been with them for years now & have always been happy with @ThreeUK I am really losing my patience with them now! The @ThreeUKSupport has been terrible! Waiting for a number transfer now for over a month, told it would be fixed today, now it’s hopefully tomorrow! 😬🙈😡

@ThreeUKSupport @ThreeUK Oh dear three, your customer service is abysmal. Getting information from 333 is like trying to get blood out of a stone! 1 hour on the phone yesterday, 4 calls tonight. And they ask if we are happy!#unhappy

.@davidhaycock - I’ve spoken with them on live chat and have been able to get discounts as the signal is so shocking. Apparently a fix was supposed to go in last week but seems like nothing has materialised as the signal remains bad in M22. Shameful, @ThreeUKSupport

@ThreeUKSupport my mum had a problem and she rang up and they said they will credit her account with £20 she got a text message to confirm this and she’s rang up today again because it’s never shown on her account, apparently this credit was never applied

@ThreeUK please sort your crap data out! Less the. 1meg download and I have season 3 of the crown to watch!

@ThreeUK @ThreeUKSupport I am extremely frustrated with your service. I ordered a new mobile on contract and it didn’t turn up. I keep being promised different days that it will be delivered and it hasn’t. I have tried calling customer service and they said there’s nothing they

@ThreeUK Try giving existing customers an actual signal for a start maybe three!

@ThreeUKSupport The conversation about the horrendous customer service I have received needs to happen too

@ThreeUK Are you guys supporting the Apple Watch Cellular any time soon? You are the last major UK network to sort your eSIM support out! If not I’ll have to change providers.

@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

@WestMid_ExCop Hi, we are sorry to hear this. However, Three Broadband does not have a network or operate in Birmingham. The screen grab is from Three's network status page so if your service is with Three our friends @ThreeUKSupport will be able to assist, thanks.

@ThreeUK @ThreeUKSupport Helllllo 👋🏾👋🏾👋🏾 Wake uuuuppp!!! My sim card is still suspended, you are sleeping on my money... Do you realise that you are preventing me from using services I paid for? It’s been 5 days now, how long do you need to fix this? WAKE UP

Amazing fast customer service from @SpotifyUK @ThreeUK should send there staff there for training

@ThreeUK 5th day that my PAYG sim card has been suspended for no valid reason. @ThreeUKSupport told me on Monday it will be reinstated within 48h, then on Tuesday within 24h... still waiting for it, abroad with no service/network at all

@AlexHynes @ThreeUK As others have said it's really good if you have a good signal. My download speed on my phone when tethered is almost as good as my home broadband!