3 (Three) Outage Report in Starcross, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Starcross, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Starcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Starcross, England
Latest outage, problems and issue reports in Starcross and nearby locations:
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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Danny Whittle
(@dannybwhittle) reported
from
Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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Kate
(@hideinhennock) reported
from
Hennock, England
@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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M Turner Plastering
(@MTPlastering) reported
from
Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward
(@DavidJMillward) reported
from
Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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Chris w
(@Chris14817) reported
from
Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
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Ashley Jones
(@ashisnemo) reported
from
Countess Wear, England
@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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Ian Franks
(@sknarf) reported
from
Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Wilson
(@KennyWi99634410) reported
@ThreeUKSupport I had a text from three this week stating that there is ongoing works in our post code area, completion was hopefully the 24/11/2021, Internet is still slow today, my neighbour also is experiencing slow speeds.
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Goodman88
(@EgoSpeedoHero) reported
@PedroClarke1 @ThreeUK Three are rolling the dice big time, no plans include free roaming going forward, that’s the main reason 50% of their customer base stayed with them. With the cost of rolling out this 5g their prices Will inevitably go up
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Joleisa Creed
(@CreedJoleisa) reported
@ThreeUKSupport poor internet connection in B23 area for days now! any help? Any word on when the service will resume?
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@wrighty_tweet @ThreeUK Got a Huawei 4G router pro 3 (no 5G where I am). For the last 3 months it’s running at between 1mbps and 5mbps. Unusable. Swapped the sim, swapped the router, spent hours with 3 tech support changing settings, nothing works. This router doesn’t work on 3 architecture…AVOID!
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@ThreeUKSupport @JaszerP …hundreds of technically competent users who have spent hours troubleshooting this device. The upshot is that it is not fit for purpose. My experience is that it runs at 0.5 mbps to 7 mbps at best. 3 technical support are clueless. After 15 years with 3, I ready to leave.
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Dave Akerman
(@daveake) reported
@ThreeUKSupport Speed is still very poor nearly a week later. Around 10Mbps down (used to be 20-30) and only 1Mbps up (used to be about 20). Router reports same signal strength and same band (3) as before.
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FS Esther Taylor RAFAC
(@E_Taylor1208) reported
No end of issues with @ThreeUK since September waiting on my iPhone13 pro but I have finally had my issues cleared up as I had 2 staff members who actually listened to my complaint and made sure they understood it rather than fobbing me off. Thank You!
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport I've tried the automated number, all I want to do is talk to a human being to discuss the issue - being told I've been sent a text with a link is counter productive, what option do I need to talk to someone?
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport I've had it since July and when I rang up the awful automated service, it said something about a supercharged thing but that shouldn't matter as it's PAYG. No I was told by the store to go home and contact Three as there was nothing they could do
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CHOPS
(@CHOPS_25) reported
@ThreeUK been a customer for many many years with @threeUK and to be told new customers through a 3rd party can get a better deal shows no loyalty at all, bye 👋🏼