3 (Three) Outage Report in Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stone |
Phone | |
| Stafford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stafford |
Internet | |
| Burntwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Side _winder3011
(@LeeBickley) reported
from
Cheslyn Hay, England
@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Jason Smith Pro Max
(@JasSmiths) reported
from
Burntwood, England
I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gill50
(@Gill_5050) reported
@ThreeUK I never win anything fingers crossed I win,som this time.
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Will hurt, dies.
(@theblacksmudge) reported
@ThreeUKSupport ordered something to the store but my name has changed few year ago but my ID still has my old name which means I couldn't pick up my package even with documents proving my name change. phoned customer service which were very good but gave different inconclusive answers
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Nadia Jamil
(@NJLahori) reported
@ThreeUK I have been struggling for THREE HOURS now, to set up the Mifi YOU advised me to get because YOU are having technical issues in the area i live. LIVE CHAT sends me to you tube videos and asks me to phone you, but no Human ever comes to the phone. At my wits end.Really bad service
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Gavin (MM1BXF) Nesbitt
(@m1bxf) reported
@ItinerantHam @ThreeUK What speeds do you see with that? 4G *should* still be reasonable, >10mbps, even at those signal levels.
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JERSEYS & SNEAKERS
(@Jibsman1) reported
You know threeUK are actually stupid for asking us to remove their logo?
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Wayne R[]berts 👌
(@wayne386) reported
@ThreeUKSupport Any known signal issues in OL8?
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Gatecrasher63
(@gatecrasher63) reported
@ThreeUK just got your 5G home hub on the £21 offer 4 days ago. Now I see I could have got half price for 6 months. Tell me I don't need to cancel and reapply to get that deal.
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James Martin
(@James_Manaman) reported
If youre thinking about joining @ThreeUK, don't. Better customer service than most, competitive prices, but the worst 4/5g reception I have ever experienced. How can #Stratford Station be a complete blindspot? And that's just one of many #London areas. #Disappointed
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Monique Campbell
(@moniquekcampbel) reported
@ThreeUKSupport data not working in Kilmarnock, got 4g but nothing will work, is it me or is it you?
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Alex 🇺🇦💙
(@marshallexi) reported
@ThreeUKSupport I was asking when my contract ends and the earliest date I could terminate from, which I was given.