3 (Three) Outage Report in Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Side _winder3011
(@LeeBickley) reported
from
Cheslyn Hay, England
@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Jason Smith Pro Max
(@JasSmiths) reported
from
Burntwood, England
I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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michelle sheehan
(@michelle_mabel) reported
@ThreeUKSupport can I ask how you get away with stealing your customer’s money??
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jezzaf
(@jezzaf3) reported
Good morning @ThreeUK!! Right it’s ultimatum time!!!! Either you permanently fix the never ending problem with coverage in PO15 by the end of this week or you lose me as a customer. Enough is ENOUGH. I am absolutely at my wits end now.
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Karina
(@Karinaworld) reported
@ThreeUKSupport Hello, I have a problem with sending and receiving text messages, it fails to send or receive from several numbers. I am on PAYG and have unlimited texts. Calls are working fine. What could be the issue?
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Broken Three UK
(@Three_Is_Broken) reported
@MscharleneH @ThreeUKSupport @Ofcom That’s terrible but sadly I’m not surprised. They did something similar to a friend. Offered to cancel the contract early due to the terrible network then sent debt collector letters. When asked they had no record of agreeing to cancel early. Ofcom WILL sort this out for you 🤞🏾
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Charlene Hayes
(@MscharleneH) reported
@ThreeUKSupport I’m at the verge of having a complete breakdown. Unbelievable how incompetent your customer support is. your agents made a mistake and didn’t cancel a contract now I have a letter demanding money for a device that I returned and I’m owed a refund for!
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Mathieu Camus
(@MathieuCamus) reported
@VodafoneUK do you guys ever reply? Still waiting on a phone to be exchanged and paying for an upgrade I didn't receive. 6 calls, 3 tweets later still nothing, great customer service so far!! Probably time to switch @EE @ThreeUK
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C O L I N • L L O Y D
(@col_lloyd) reported
@ThreeUK two new contracts, only one bar of signal & 3G only indoors & outside. Cust Service checked & poor signal here. Asked if I could cancel but will be charged £170! A week I’ve been waiting for someone from ‘tech team’ to call me as advised they can improve my data signal?
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LisaB
(@LisaB31551375) reported
@ThreeUKSupport I’ve had no access to my account or number. Customer service gives me different stories each times I call. I have gone around in circles trying to get my number back. The number was moved to Vodafone. It’s live now. The fraud is called Sim Scamming.
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Phil Dunnett
(@PhilipDunnett) reported
@ThreeUKSupport 4 hours on the phone to your customer support and still no further forward
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Karen is Correct
(@GetMeAManager) reported
@ellenrpeck @ThreeUKSupport Complaining won't speed up your issue. Infact, it will slow it down. You need to raise it with the fraud department. Call customer services and they'll raise it to fraud. If you speak to complaints, it'll be basically from customer services to complaints to fraud. Long winded.