3 (Three) Outage Report in Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (58%)
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Phone (22%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stafford, Cannock and Stoke-on-Trent.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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iris caveney (@IrisCaveney) reported from Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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iris caveney (@IrisCaveney) reported from Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Dean Marsh™ (@deanrmarsh) reported from Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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Laura Jennings (@yennings) reported from Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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Jason Smith Pro Max (@JasSmiths) reported from Burntwood, England
I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown
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George Moore (@OfficialGMoore) reported from Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Bailey Evans (@BaileyEvans_9) reported from Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Matt (@shent) reported from Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Matt (@shent) reported from Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Side _winder3011 (@LeeBickley) reported from Cheslyn Hay, England
@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon
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Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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iris caveney (@IrisCaveney) reported from Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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iris caveney (@IrisCaveney) reported from Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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alison cooper (@alisonLcooper) reported
@ThreeUK please could someone give me a call regarding a serious complaint. I’ve spoken to 4 people this evening & been given conflicting info. Basically, I cancelled a contract yet you’ve continued to take money from my account. I shouldn’t have to take to SM to be heard.
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NickShhhhh (@NickAnthonyMic1) reported
@ThreeUKSupport @threeuk my mobile WiFi has been down since yesterday what’s going on please. Chelmsford area
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Grogu (@underthest0rm) reported
@ThreeUKSupport cancelled my contract, moved my number & 3 txt me saying me next bill would be £0. then 3 weeks later i get txts and calls saying i've got a £50 bill and nearly £30 early termination to pay. then when trying to resolve i get hung up on. not to be a karen but, wtf yo?
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Jessica (@jess_reeves97) reported
@francescasedg @ThreeUK They’re so draining!!! I’ve been with them years and never had a problem until now when they’re trying to scam me out of money
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euan ramsay (@touched1983) reported
@ThreeUK just had a call back from Three, still refused to speak with me without memorable name etc. Can I correspond with you by letter/email? No we don’t support either of these, you have to write a letter with al this plus id and then call us #nowaytorunabusiness
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chris rowntree (@toonarmy2013) reported
@ThreeUKSupport hello i really need help i have a mobile wifi device and i want to upgrade it to a newer device but when i go to login it asks for a phone number of the device and the sim doesnt have a phone number, so i have no way of checking anything my account e.g remaning MB
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Francesca Rae (@francescasedg) reported
@jess_reeves97 @ThreeUK It’s actually awful, both of the advisors I spoke to were bad tempered and dismissive. I asked to speak to someone else and was told I couldn’t, then he proceeded to go through a script for two minutes whilst I tried to explain he didn’t understand my point. I’m so drained
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AshBennett (@realashbennett) reported
@ThreeUK please please please, sort out your network, I have tried over the last 3/4 months to cancel my contract and you won’t let me but your mobile service is awful, I have been a three customer for a long time but I now want to leave because it’s so bad!
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channy (@channyo1o1o1o1o) reported
@ThreeUK @ThreeUKSupport How long are you doing 5G network upgrades for. It's unacceptable to say that you're performing upgrades which distrupt the usage of our phones without providing a time scale. Are we going to recieve our money back for this time we cannot use our phones?
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AshBennett (@realashbennett) reported
@ThreeUK I mean I can’t even get through a phone call with your tech team to sort anything, and I’ve got many friends who have left three recently because of how bad your service has become! You are not providing me with the service I’m paying for, my internet is fine but you’re