3 (Three) Outage Report in Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stone, Stafford and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Phone | |
| Stafford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stafford |
Internet | |
| Burntwood |
Internet | |
| Lichfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Side _winder3011
(@LeeBickley) reported
from
Cheslyn Hay, England
@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jason Smith Pro Max
(@JasSmiths) reported
from
Burntwood, England
I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown
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Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Safi
(@JummaSafaaj009) reported
@ThreeUKSupport Charging ppl for no service is fraud. I text y so please reply to my message.
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Mussty
(@ibrahim_mus) reported
@ThreeUKSupport Looking for an upgrade but with you service I’m thinking of cancelling
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govind
(@barhey7) reported
@ThreeUK Shout-out for being a terrible phone service. #Facts
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Tom
(@stowtom2010) reported
from
Solihull, England
@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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Jean-Rémy Duboc
(@JeanRemyDuboc) reported
Hey @ThreeUK why do you do credit checks for client who have been with you an paying with no problem for 5+ years when setting up a new contract? Also why is the phone line for your advisors so bad I have to use chat+phone to talk to them? Not ideal.
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Kev Harper (ex SYP FLO)+Rose Gibson BSB sponsors
(@RoseandKev) reported
@ThreeUKSupport Repeated demands for a bill I have paid !! Long winded calls about it only to confirm I owe nothing and then to get the same bill. I have had daily calls and it is wasting my time. I left three because I moved to an area they can’t service and now they won’t leave me alone !
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Mussty
(@ibrahim_mus) reported
@ThreeUKSupport The customer service!! Please can you contact me
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Safi
(@JummaSafaaj009) reported
@ThreeUK My phone can’t make or receive calls since 26 jan. 3g claimed falsely they are fixing network in my area. Would it be possible to know when i can use my phone again?
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Rachel Hickson
(@rach_hi) reported
@ThreeUK three very long and frustrating calls to customer service, incorrect call notes taken, accused of not providing honest answers, promise of a refund, then you reversed the decision. What is going on?
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Safi
(@JummaSafaaj009) reported
@ThreeUK My phone can’t make or receive calls since 26 jan. 3g claimed falsely they are fixing the network in my area. Would it be possible to solve this problem soon or plz stop charging me for service i don’t use.