1. Home
  2. Companies
  3. 3 (Three)
  4. Staffordshire, England
3 (Three)

3 (Three) Outage Report in Staffordshire, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Staffordshire, England

The most recent 3 (Three) outage reports came from the following cities: Stafford, and Stoke-on-Trent.

CityProblem TypeReport Time
Stafford Wi-fi 22 days ago
Stoke-on-Trent Wi-fi 2 months ago
Cannock Wi-fi 2 months ago
Stoke-on-Trent Phone 2 months ago
Stone Phone 4 months ago
Stafford Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one

  • JasSmiths
    Jason Smith Pro Max (@JasSmiths) reported from Burntwood, England

    I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • BecS_1007
    Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England

    @ThreeUK Is there a Broadband issue in the ST4 area?

  • BaileyEvans_9
    Bailey Evans (@BaileyEvans_9) reported from Abbots Bromley, England

    I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.

  • Ry5ter
    Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • LeeBickley
    Side _winder3011 (@LeeBickley) reported from Cheslyn Hay, England

    @ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • Jayrea_UK
    Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • yennings
    Laura Jennings (@yennings) reported from Stafford, England

    @Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me

  • OfficialGMoore
    George Moore (@OfficialGMoore) reported from Stafford, England

    Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.

  • deanrmarsh
    Dean Marsh™ (@deanrmarsh) reported from Stafford, England

    @JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • adiltariqamin
    Adil Amin (@adiltariqamin) reported

    @ThreeUKSupport Mark, you have to realise it’s never available. Even at 8am. How do I reset my memorable word, that crucial piece of information that your agent placed more weight on than any other identifier?

  • mrsaywha
    mrsaywha (@mrsaywha) reported

    @ThreeUKSupport What I like is be able to leave without paying for an extra month becuase on the trouble I had. Your agent wasn't very responsive in trying to help says no one can do anything since it's his department that makes the decision.

  • ovalball3
    col (@ovalball3) reported

    @ThreeUK Your customer service must be the worst ever.What has happened to you?

  • dannybs09
    Danny Smith (@dannybs09) reported

    @ThreeUKSupport Will I be able to cancel an order if I ring in the morning. I have paid a deposit for an iPad on pay monthly. The money has been taken for the deposit (not the upfront cost) and the email says 3 will call me to confirm a few details? Would I be able to cancel?1/2

  • LuSchmoo
    Lu👨🏻‍🦯 (@LuSchmoo) reported

    @Azureamel @ThreeUKSupport @AppleSupport would be able to help via direct message.

  • creagh2
    Creagh (@creagh2) reported

    @ThreeUKSupport I know exactly what it is thank you. To be a trustworthy service provider you should require at least an outgoing text message to the offending service before charging obscene amounts for your customers for simply RECEIVING text messages.

  • RiversOfSand
    Sam (@RiversOfSand) reported

    @ThreeUK Shocked at the level of customer service Three provide. I have been trying to cancel a contract I only just took out and they have evaded and lied to me every step of the way. Still awaiting email confirmation it's been cancelled. Feels like i'm being scammed.

  • elliott1301
    Elliott Green (@elliott1301) reported

    Been on the phone to @ThreeUKSupport for over 40 minutes. I have full bars on my service, but the call kept dropping out so I couldn't hear the support person, and now the call has ended. Fantastic.

  • AHoyland
    Amanda Hoyland (@AHoyland) reported

    Do not ever use #ThreeUK this company are disgusting and treat their customers in the most disgusting way . Cannot even deal with complaints properly . ( they juat ignore u ) I want as many people to know how awful 3 is . DO NOT EVER USE !!!!

  • OliviaDBuck
    Olivia Bowen (@OliviaDBuck) reported

    @ThreeUKSupport I’m calling you as the chat is crap