3 (Three) Outage Report in Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Cannock |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone | |
| Stafford |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jason Smith Pro Max
(@JasSmiths) reported
from
Burntwood, England
I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Side _winder3011
(@LeeBickley) reported
from
Cheslyn Hay, England
@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn C
(@GlennSm42995440) reported
@ThreeUKSupport No signal in the PE12 0AJ area...are there any issues I should know about before I launch this mobile through the window?
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Andy M
(@tapshead) reported
@ThreeUKSupport Going back to the mast work. There is no 4G signal at all in that area, just a weak to non-existen 3G one. When the work is complete will there be a 4G signal in the area ?
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Paul
(@pbirrell93) reported
@ThreeUK Robert Finnigan needs to seriously look at his customer service muppets. Biggest cowboy phone company on planet. I think its called 3 because that's the IQ of customer service staff
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samuelbrauner🇨🇩
(@sb_humble) reported
@eli_helenek @youneshh @ThreeUK 21/22 Away Kit 🙏🏿 never had a chelsea shirt I would be very happy
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RobtheVampire
(@RobTheVampire) reported
@ThreeUK Probably the worst customer services I came across, contract ending soon best we can offer is less data worse phone for more money ? not sure that's the best way to keep your long term customers off to Virgin UK for me bye
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport bullshit piss poor network.. YouTube won't upload. Emails aren't being sent Ffs
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Philip McCann BA (Hons)
(@philip_mccann) reported
@ThreeUKSupport @albiondumsday Brilliant idea sure the guy could stop paying you for a crap service and use VOIP at home far cheaper that your contact that he has no signal with
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Tom Eccles
(@tomeccles) reported
@ThreeUKSupport Hi there, please can you advise how I can get compensation for the lack of broadband service last week?
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Ryan Graham
(@RyanGraham984) reported
@ThreeUKSupport Service still absolutely garbage what is going on. Still taking my money but not providing the service and just fobbing me off with different information every time.
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Jeeves “Legacy Fan”
(@Jeeves1969) reported
@guardian @ThreeUK has also imposed a 2 month max. If you go past it, they don’t cancel the free roaming, they actually cancel your whole sim and not let you reactivate it. They also expect you to still pay the monthly contract after cancellation. They can go do one.