3 (Three)

3 (Three) Outage Report in Silchester, Hampshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Silchester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Silchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Silchester, Hampshire, England 12/07/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Silchester, Hampshire, England

The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Reading and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomReading Internet
United KingdomNewbury Phone
United KingdomReading Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Silchester, England

Latest outage, problems and issue reports in Silchester and nearby locations:

  • gonnella Pete (@gonnella) reported from Woodley, England

    @ThreeUKSupport Customer service have sent me one, and it’s up and running.

  • whitsy13 jamie whittaker (@whitsy13) reported from Wokingham, England

    @ThreeUK why isn't my 4g service working?

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • wildlime Brendan 🌈 (@wildlime) reported from Basingstoke, England

    @PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

  • AndyBarr79 Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England

    @ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.

  • VixBilton Vix Bilton (@VixBilton) reported from Reading, England

    I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??

  • jfreeman_93 Jonny Freeman (@jfreeman_93) reported from Basingstoke, England

    @ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

  • NeilThompson Neil Thompson (@NeilThompson) reported from Reading, England

    @TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!

  • NeilThompson Neil Thompson (@NeilThompson) reported from Reading, England

    @ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

  • AlexAlphonso94 Alphonso (@AlexAlphonso94) reported from Reading, England

    Yo @ThreeUK, where's my signal at?

  • gonzo2005 jason huntley (@gonzo2005) reported from Reading, England

    @ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

  • VixBilton Vix Bilton (@VixBilton) reported from Reading, England

    Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal

  • NeealGinge2477 Ginge2477 (@NeealGinge2477) reported from Basingstoke, England

    Crap service from @VodafoneGroup glad I changed to @ThreeUK

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Regret there were no options to satisfy my issue. #three

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure

  • JordanCourt94 JC (@JordanCourt94) reported from Wokingham, England

    Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported from Wokingham, England

    @SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Twisted94860845 TwistedMetal (@Twisted94860845) reported

    @ThreeUKSupport Whilst I appreciate the response this is the generic IPv6 response that I've seent sent to others. To clarify the Samsung A40 is constantly issued an IPv6 address whereas the OnePlus 8 has never been issued an IPv6 address. I therefore believe this is a OnePlus issue @OnePlus_UK

  • Twisted94860845 TwistedMetal (@Twisted94860845) reported

    @ThreeUKSupport Whilst I appreciate the response, this is the generic IPv6 response that I've seen sent to others. To clarify the Samsung A40 is often issued an IPv6 address whereas the OnePlus 8 has never been issued an IPv6 address. I therefore believe this is a OnePlus issue @OnePlus_UK

  • RobertS26901956 Robert Sharkey (@RobertS26901956) reported

    @ThreeUKSupport Think I might just leave three as no one can help

  • gazlane19 Gaz Lane* (@gazlane19) reported

    @ThreeUK can you tell me why my mum has bought a new phone, which has gone back into reboot mode and will not load only bought yesterday and turned on today and your customer service team are saying they cannot help even though the store is closed now due to covid??? #jokeservice

  • 1JJMcAuley JJ McAuley (@1JJMcAuley) reported

    @ThreeUKSupport actually sick of complaining and the complaint never being addressed. Was due a new handset in August 2019, didn’t get it and you’ve still had every bill paid, all between £50 & £80 when each should’ve been £20pcm on sim only deal. This needs resolved ASAP

  • magicmick123 Mick Thompson (@magicmick123) reported

    @ThreeUKSupport I have been trying to call on numerous times. Once I was a day early to end one of my contract and asked to call back then the systems were down twice. Now I’ve called back and contract was suppose to finish on 23rd but because I did it today it would be ending on 30th

  • swizzlestick19 Florian (@swizzlestick19) reported

    @ThreeUK <--------this is the worst company ever!! Despicable customer service Avoid at all costs Continually trying to cancel my account and they don't answer or reply...... And still charge me £15 each month

  • hcalow1 hilary calow (@hcalow1) reported

    @ThreeUKSupport please help. No internet here today. I am trapped at home and need it!

  • rafaschou Rafael Schouchana (@rafaschou) reported

    @ThreeUK is there a problem with 5G in SW10? It's suddenly soooo slow

  • a_almualim أحمد المعلم | Ahmed Almualim (@a_almualim) reported

    @ThreeUKSupport Two incidents of the port-out fraudulent within 1 year I’ve lost my number and my account was closed because someone hacked your system and port-out my number to another network without my request Weak security system , Poor service and bad experience 👋🏼