3 (Three) Outage Report in Silchester, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Silchester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Silchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Silchester, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Reading and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Reading |
Internet | |
| Newbury |
Phone | |
| Reading |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Silchester, England
Latest outage, problems and issue reports in Silchester and nearby locations:
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Vix Bilton
(@VixBilton) reported
from
Reading, England
Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal
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Vix Bilton
(@VixBilton) reported
from
Reading, England
@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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jason huntley
(@gonzo2005) reported
from
Reading, England
@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Vix Bilton
(@VixBilton) reported
from
Reading, England
I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emina
(@Emina_Co) reported
@ThreeUKSupport hi there! Trying to cancel a monthly addon via the 3 app; but can’t seem to. Can you help?
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fiona landmann
(@fifi758) reported
@ThreeUKSupport I’m in France I have confirmed my no spending cap is on , it’s not my spending cap that is the issue it’s the fact you have an automatic £45 internal cap which is what I need changing apparently only you can amend that and I can’t get through to anyone to do it
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René
(@blzn777) reported
@ThreeUKSupport I tried clearing the cache and even switching to a different browser I never use. App gave the error when trying to log in. Your people seem to have fixed it now, though I still had to do anonymous top-up - not very convenient. Your systems seem really buggy. Always something.
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fiona landmann
(@fifi758) reported
@ThreeUKSupport Your chat line kept telling me that you would never just turn data off which isn’t strictly true, they didn’t know about your internal cap and I finally managed to find it in the small print , I number suggested to call will not connect
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Kerstah Elorm
(@kerstah_elorm) reported
@ThreeUK @ChelseaFC You are **** and traitor @ThreeUK
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Leanne Whitworth
(@Babyleelee88) reported
@ThreeUKSupport I will be honest they were absolutely rubbish and so rude to me and not the least bit helpful hence why I have come to twitter
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Lisa Cotton
(@cottonnoodle) reported
@ThreeUKSupport So in summary. 1) Password is never accepted. 2) Reset password journey doesn't work, it just sends me back to the start and I'm not sure if it reset the password or not.
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Vicky
(@historyinyork) reported
@ThreeUKSupport is there a problem with the signal in the YO42 area please? Phone hasn’t had a signal/has displayed no service all day 🙃🙃 I’ve turned on and off multiple times, and tried airplane mode
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Buffy
(@Buffstar) reported
@UberFacts @ThreeUK and @Europcar_UK both have the worst customer service ever! Plus, Three's signal is crap!
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Rob
(@RobGTweet) reported
@ThreeUK you have not been able to provide a stable home broadband service for 2 months now … giving a credit on an account isn’t acceptable. How can you now fix an issue for 2 months? @Ofcom