3 (Three) Outage Report in Silchester, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Silchester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Silchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Silchester, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Reading and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Reading |
Internet | |
| Newbury |
Phone | |
| Reading |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Silchester, England
Latest outage, problems and issue reports in Silchester and nearby locations:
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Vix Bilton
(@VixBilton) reported
from
Reading, England
@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Vix Bilton
(@VixBilton) reported
from
Reading, England
I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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jason huntley
(@gonzo2005) reported
from
Reading, England
@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Vix Bilton
(@VixBilton) reported
from
Reading, England
Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@Olly97531) reported
@ThreeUKSupport I need to know how much longer as I must tell my boss. If this goes on much longer, I am going to get sacked. The reduced service you have provided (when it works at all) is less than 1mbs. It takes ages just to send an email and Zoom/Teams is impossible.
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Olly
(@Olly97531) reported
@ThreeUKSupport 3 are a waste of time and space. Over 10 years loyalty and 4 contracts and they treat customers with utter contempt. Wasting 4 days leave means I now spend 4 days less with my kids in the summer. Thanks for that 3, very much appreciated.
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Logan ○●●
(@Logan_iso) reported
@ThreeUKSupport I was advised to text for a code and have tried over the last day. I’m still getting errors, but support mentioned that there was an issue with my account which could be escalating the issue and that they may have to manually intervene regarding the PAC code.
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THE_North_remembers
(@7Dcms) reported
@ThreeUKSupport Congestion?..I was told there is a problem with the mast in my area...had this issue since I have moved a week ago, never had any problems at previous address..I also have the three plug in router..not getting any 5G connection..downloads/speed terrible..I game on XBOX series S.
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PTD
(@PC_Mechanic) reported
@ThreeUKSupport Is there an issue with your staff at the moment ? Used online chat to find out when a specific model would be available First reply via email was "why am I receiving this " Second was a brief, bored "dont now we haven't been updated yet " Sort it out !
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Hollie
(@HollieMidgley) reported
@ThreeUKSupport I’m not with 3 network hence why I was a bit confused as to why I was getting calls. Thanks though
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Sam Williams
(@wills_bear) reported
@ThreeUKSupport After 2 weeks+ of being unable to stream off my tv through my three 4G Huawei router I have managed to fix it myself! A simple change to the router APN setting has rectified everything. Why doesn’t your technical support team have knowledge of this?!
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T
(@T56173664) reported
@ThreeUK who do we contact to stop the harrassment by Three when we have chosen to leave your network? Non stop calls for a week and even when tell telesales people to stop calling they call again! Maybe should offer cheap deals before we leave in future not harrass after.
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Logan ○●●
(@Logan_iso) reported
@ThreeUKSupport Hi, I’m still having the same issues despite the chat yesterday.
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drea
(@al_17x) reported
@ThreeUKSupport won’t let me buy a data passport but you’ve charged me £45 for using my data to try and get one?? Can someone help