3 (Three) Outage Report in Rowlands Gill, Gateshead, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent 3 (Three) outage reports came from the following cities: Washington, Newcastle upon Tyne and Durham.
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Community Discussion
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3 (Three) Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Bootsy (@19bootsy68) reported from Dunston, England
@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Bootsy (@19bootsy68) reported from Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Dezy Ward (@DezyByers33) reported from Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Bootsy (@19bootsy68) reported from Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Bootsy (@19bootsy68) reported from Dunston, England
What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Bootsy (@19bootsy68) reported from Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Miss T✨ (@MissT_Y4) reported
@ThreeUKSupport The website itself won't work to even get to the login page and on the app it says 'try again later' whenever I enter my password.
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Muslimah In Solace (@MuslimahInSolac) reported
@MissT_Y4 @ThreeUKSupport I think it's somwrhing to do with the Cyber attack. I've been having issues for 4 days no Data and no Reception. It comes for a brief minute then goes
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#FreeThoseInNeed (@aysha_happy1) reported
@ThreeUKSupport It's hard to hear the truth ain't it. I already DMd i got ignored i chased i rang month later getting the same 72 hours answers it's the worst customer service I've ever dealt with n I worked in retail so yeah the company is full of lies
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Gumpy (@NBLoddon) reported from Northam, England
@ThreeUKSupport Do you have any idea when the mast at Northam Devon #5952 is going to be fixed it's been off two days now and I'm struggling with patchy internet and no phone signal?
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#FreeThoseInNeed (@aysha_happy1) reported
@ThreeUKSupport worst bloody service in the whole of the UK forget service aswell you want information don't bother you'll get told 72 hours and get nothing cause it's a lying company. @ThreeUK if you can't handle customers you shouldn't have a business.
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Asim Ali (@asim_tekken) reported
@UF1902 @ThreeUK @ThreeUK is the worst network i ever experienced tbh . Its just waste of time to go and get new sim we got 2 sims working and both of them have same issue. I would be happy if u give me a guidance how to cancel the contracts plz.
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HΛIQΛ ✨ (@xnotsurprisedmf) reported
@ThreeUKSupport Your top up page has been down since last night. When will it be fixed? It's been over 12 hours, this has been so incredibly frustrating
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#FreeThoseInNeed (@aysha_happy1) reported
Anyone trying to go for @ThreeUK please don't, their tool of usage has been broken for over a month, no idea when it'll be fixed, if ur phone has been stolen you're basically screwed also their signal is poor n if you complain u get threatened ur account will be terminated
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🦇 PGG | xMYHATREDx (@xMYHATREDx) reported
@ThreeUK Signal has been beyond terrible last 3 years, seriously considering leaving… especially when you’re joining the hordes of companies throwing this sport in our face!
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Manora Smith 😎 (@Manora_Smith) reported
@aysha_happy1 @ThreeUKSupport I had similar experience, If someone reports your activity then it get suspended, I had similar experience, my account was suspended without being notified, but was later rectified by the help of @CyberHack_Box who reactivate my account back in less than 30 minutes