3 (Three) Outage Report in Rowlands Gill, Gateshead, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Border Riever 🇬🇧🇪🇺
(@geordie_driver) reported
from
Seaton Delaval, England
@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona
(@bunnygal123) reported
@ThreeUKSupport can you tell me when the problems at NN117JH will be fixed
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Phil Scott
(@momentoftop) reported
@ThreeUKSupport The 4G network in our area (Lincolnshire) appears to have an MTU of 1384. I'd expect it to be 1500. The internet is consequently completely non-functional on some of devices, such as our smart tv.
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James Clinton
(@jimboclinton) reported
@Ofcom @ThreeUK @ThreeUKSupport not allowing PAC codes to be sent via text requests and then forcing you to call in and be harassed into staying a customer! Now I have 2 contracts and can't move my number to the other provider
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Harry
(@harrypdean) reported
@ThreeUKSupport Hi, new customer with you & number from my old provider was meant to have been ported over to you today, but still on the number you’ve given me, Is this something that will happen tonight or has something not gone through? Don’t want to be billed for two accounts
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Dan Youngman
(@danjyoungman) reported
@ThreeUKSupport Slow again.
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R@mbler
(@CombeWildWalk) reported
@ThreeUKSupport If your customer service is listening, the Three network is pretty bad at EX34 0DY #NorthDevon. Very patchy signal, very slow internet. Please fix, thanks.
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport Webchat and technical can’t help me either, I am on the phone to them every single day. Every other tweet I read from you guys tell people engineers are out and issues will be fixed etc, but no one can tell me when my service will be restored, This is absolutely shocking
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Lucy Burgess
(@lucyyvette) reported
Very disappointing after being a @ThreeUK customer for many years that they are discontinuing my contract and automatically changing it to a new contract with less benefits including no inclusive roaming. Time to change networks, what a faff!
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Miki Clem Fandango 🟪⬜🟩
(@MikiB007) reported
@ThreeUKSupport It isn't, as @ofcom & I have shown. As you can see from previous conversations, there's always "work" going on that interferes with coverage. This problem is never resolved. What are the procedures for ending my contract due to your inability to provide the service I pay for?
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🏳️🌈 Sadie Sinner 🇿🇲
(@SadieSinner) reported
@ThreeUKSupport It is for that account, it’s the only one connected to that account. 18th Jan - I cancel contract 14th Feb - charged the correct amount of 4 days use. Taken 7 March. 14th March - charged term. fee. PLUS a full month? Taken 4 April 14th April - charged full month. Taken 3 May