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3 (Three)

3 (Three) Outage Report in Rowlands Gill, Gateshead, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rowlands Gill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Rowlands Gill, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 5 days ago
Newcastle upon Tyne Total Blackout 15 days ago
Newcastle upon Tyne Internet 17 days ago
Newcastle upon Tyne Internet 25 days ago
Chester-le-Street Phone 26 days ago
Newcastle upon Tyne E-mail 28 days ago

Community Discussion

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3 (Three) Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jimswanstonlive
    Jimmy Swanston (@jimswanstonlive) reported

    @AlexPresents @ThreeUK Threeuk glad I left them the coverage is just terrible i never looked back with better network now with decent 4G and when I’m on a phone call it doesn’t go to 3G like three does worst network

  • jdharris247
    James harris ™️©️®️ (@jdharris247) reported

    @ThreeUK I’m really disappointed with an answer you have given my son. He’s an overseas student and he’s paying an absolute fortune for his data. Why can Lebara mobile have EU charges the same as the UK? You also want to charge him £100’s of pounds to move to Lebara.Please help

  • anthony_luca96
    Coach Luca (@anthony_luca96) reported

    @ThreeUK is by far the worst provider out there these days. 8 years I've been with them now, I chose 3 as my best mate could get signal anywhere. I struggle all the time to get any, especially when others get signal in the same area on EE. Even 5G is useless! So bad.

  • georgiebless
    Georgie Bless (@georgiebless) reported

    @ThreeUKSupport Please could you explain why I have direct debits amounting to over 300 pounds since March 2022 despite never having had contract with yourselves? Please can you advise how we get the money refunded?

  • sambates1597
    SamJayne👑 (@sambates1597) reported

    @ThreeUKSupport hi, could someone dm me regarding issues I'm having with my phone please? Thankyou! @ThreeUK

  • YorkieWend
    Wendy (@YorkieWend) reported

    Well looks like @ee have lost a long-standing customer. They’re just not competitive anymore and aren’t prepared to offer me a deal anywhere near as good as others on the market. Looks like @ThreeUK or @skyuk will be getting my custom shortly.

  • RogerNewb
    Green Card Design (@RogerNewb) reported

    @ThreeUKSupport I don’t recall you sharing a link with me so no. The main problem I had earlier was that the sim in the myfi ISN’T on a phone. I out it in an old phone and set the roaming on that. But evertime I try to use it abroad I get the admin authentication screen but cannot sign in!

  • ShowbizSimonW
    Simon Withington (@ShowbizSimonW) reported

    @AlexPresents @ThreeUK I had this 17 years ago with them and vowed to never use them again. But I had heard they'd got better...!

  • AutumnSummers
    Autumn Summers (@AutumnSummers) reported

    @ThreeUK my signal has been down all day are you having problems ?

  • n1ckhay
    Nick Hayward (@n1ckhay) reported

    @ThreeUKSupport Also, to be told the deal I am on is more than suitable is slightly unacceptable to be fair. Other companies provide better deals but my preference was to stay with you, as I have always appreciated the service - until now.