3 (Three) Outage Report in Prestonpans, East Lothian, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Wi-fi (8%)
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Total Blackout (8%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Kirkcaldy.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Steph Munro (@StephMunroxx) reported from Edinburgh, Scotland
@ThreeUKSupport Not particularly, just seem to have poor service with both
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Michael Traill (@MTraill) reported from Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
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le_deej (@davidgrierson70) reported from Edinburgh, Scotland
@ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.
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Michael (@TheMichael84) reported from Gorebridge, Scotland
@ThreeUK do you have any plans to improve signal around Midlothian & Edinburgh? I get 1 bar max, and despite saying I have a 4G connection nothing loads. If nothing changes I'll be forced to change providers.
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Alfiedog (@Alfiedog9) reported from Edinburgh, Scotland
@ThreeUK @ThreeUKSupport The reason 5th Generation (5G) technology is dangerous is because its signal is RF Radiation. There are hundreds of peer reviewed scientific studies linking RF Radiation to DNA damage and cancer (see Scientific Studies).
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Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland
@ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?
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Kyle Slorance (@KyleSlorance) reported from Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Winston Smith (@ninjascotsman) reported from Edinburgh, Scotland
@ThreeUK You can't even deliver 4g in Edinburgh city centre £20 a month can't even get signal to make call
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Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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dub.sided (@dub_sided) reported from Edinburgh, Scotland
@ThreeUK hi there, are there issues in edinburgh eh6? my work router keeps kicking me off the network and saying incorrect passwords
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Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Rachel (@racheljryan) reported from Edinburgh, Scotland
@ThreeUKSupport Hi, I've had no mobile data signal since yesterday lunchtime. EH11. Any known problems? This is getting old v quickly.
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le_deej (@davidgrierson70) reported from Edinburgh, Scotland
@ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?
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Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland
@ThreeUKSupport Hi, I am trying to find out if my phone has WiFi calling enabled but the info for Oneplus 7T is blank on device support. Can you help?
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Jak 🏴 (@AdventureJak) reported from Edinburgh, Scotland
@ThreeUK the AI cube is rubbish keeps losing signal every day multiple times a day. I'm not paying for a service that isn't upto par.
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Craig Edward (@CraigEdward_) reported from Edinburgh, Scotland
@ThreeUKSupport It’s been the entire week. Even on 3G it’s very patchy and doesn’t really work despite there apparently being signal. When I load WhatsApp it can take up to 10-15 mins to connect. This is my work postcode. It’s the Scottish Government’s Victoria Quay building.
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Alex (@AlexLamond1) reported from Edinburgh, Scotland
In other words, we’re in for a long one. Having to do a Zoom call this morning on the ropey @ThreeUK 4G network was not fun...
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Alfiedog (@Alfiedog9) reported from Edinburgh, Scotland
@ThreeUKSupport This doesn’t address any of the issues raised by the Swiss. Sorry. You know the risks but you’re only interested in £$€. The problem is, your greed is my risk.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr B (@_TEB_) reported
@ThreeUKSupport I don’t need ‘more help’ I need the masts working! How do I get a PAC code and will that automatically end my contract with you (1 month contract).
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randomlyseenman (@RandomlySeenMan) reported
Hello @ThreeUK @bluelightcard. I’ve tried to purchase this contract online but has failed at the purchase stage. It says to go in store with photo ID to complete purchase. I’ve rung customer services to try to do it but they’ve said the deal doesn’t exist
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Darren Senior (@DarrenSenior9) reported
@ThreeUK Signed new contract yesterday for the S22, now thus morning I received an email telling me thus is now out of stock shocking service and now I can't even get another as it says we're processing your upgrade. What upgrade I thought there was no stock.
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Gareth Humphreys MBE (@GarethMBE) reported
@ThreeUKSupport Hi I have paying 10.00 a month since June. Your Pay as you go is not working in Australia either. I am aware of the allowances etc. However you never took the money out my bank and hence no three. Its disgusting to be honest had to get a Aussie SIM
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Patrick Power (@Patrick55028492) reported
@ThreeUKSupport Hi, I have Three 5G broadband at N22 8DN. Very slow speed recently. When can I expect normal service to resume?
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Gareth Humphreys MBE (@GarethMBE) reported
@ThreeUK disgraceful customer service. I pay 10.00 a month on rolling PasYG contract so I can use my SIM card round the world. It worked perfect in Europe. Was assured it would work in Australia, it did but 3 never renewed the PasYG contract for November why
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lyndsay💗x (@lyndsaysbeauty2) reported
@ThreeUK Why is the customer service so shocking ?
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Gareth Humphreys MBE (@GarethMBE) reported
@ThreeUKSupport Pay as you go app not working either
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Nigel Kippax (@nigelkippax) reported
@ThreeUKSupport @ThreeUK How long is the mobile data network going to be down in Edinburgh. That's at least 4 days and counting!!
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Rich the grumpy gooner moody 🏴 (@Richard80303231) reported
@gooner145 @ThreeUK I’ve been with 3 for nearly 14 years , never had a issue with them . 👍