3 (Three) Outage in Olney, Milton Keynes, England

@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..

@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.

@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.

@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).

@ThreeUK you are without doubt, appalling!!! I am utterly disgusted by the level of incompetence and understanding! Somehow I have been signed up to a contract I don’t want, I contacted you to cancel an upgrade and the left hand has no idea what the right is doing

A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.

A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡

Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK

@ThreeUK This shit is pissing me off uno I just wanna use my phone, I better get unlimited data for a whole month since u lot are wasting my whole day..

@ThreeUK what’s happening with the network in Northampton no service all day.

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.

@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.

"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕

@ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service

@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

Really disappointed with @ThreeUKSupport WUNTU app. Never ever get free or discounted costas or greggs anymore. Don’t use any of the good things as don’t have any near my town 😭

@ThreeUK seriously 3 are you sure you should be operating, ive been passed from department to department and all they want to do is sell me something- I NEED TECHNICAL HELP NOT SALES!!!! #crapservice #dontbother #findanoutherprovider

@ThreeUKSupport you really know how to cheese off your existing customers, I’m paying £30 for 100GB Home-Fi yet you offer unlimited data Home-Fi for £22. Really doesn’t make me what to renew in July when you treat loyal customers like this. 👎

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

More bull shit from the embarrassment of a news channel @SkyNews . Again has its own agenda. @ThreeUK have already said this is bollocks, maybe they worded it differently though. 😂

@ThreeUK Sort your services out! No voicemail for 3 months and I’ve wasted hours on chat and the phone to your customer service! Still broken 😡

@ThreeUK is the worst mobile network ever. Laziness has kept me with them for so long. Need to respect myself and leave this shit company.

@ThreeUKSupport No list of charges at all - can I please be contacted today for a resolution.

@easyJet @stewartwcsmith @ThreeUK Did you meet JJ and Timea from @easyJet @LLA_Ltd as they’ll help make sure your flight is ruined!

@jleetodd @VodafoneUK @ThreeUK I’ve lots of people saying @vodafoneUK are really bad,I’ve been with @ThreeUK for a number of years never had any problems of them wot so ever.

@donmcallister @ThreeUK Switched from @ThreeUK a year ago, couldn’t justify the higher costs with the poor coverage. Not had good experiences with Vodaphone but EEs coverage and speeds are great.

All sorted now @ThreeUKSupport, bit gutted that no effort was made to keep me as a customer as ive decided to leave Three, but oh well.

@ThreeUKSupport first I have sport taken away, then social isolation, phone people they say we are lucky we have 4g. Then three have taken my signal away but don’t bother telling me. Can’t get hold of anyone but now my contract is useless

@ThreeUKSupport @Ofcom Can you please help, I've asked for a PAC code from Three the they are not issue it via the web, webchat, app or texting service. Surely this practice needs to be looked at.

@ThreeUK no signal on my pay monthly sim just say no service

@ThreeUKSupport @ThreeUK has to be the worst network ever smh

@ThreeUKSupport yeah, I know that but was just wondering about price using the phone and network but its fine. cheers

@ThreeUKSupport I havent no. Im upgraded and think ive mistakenly started another contract i need to cancel. Ive been told i have 14 days to do so yet no one can help me and times ticking. Its incredibly stressful as i cant afford two contracts. Am a long term 3 customer

@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.

@ThreeUKSupport live chat is utter shit. 3 days in a row I've tried getting through and every time my chat gets ended for no reason

@ThreeUKSupport I upgraded my phone contract with you last month. Received my latest bill yesterday and am still getting charged on my old contract. Used your online chat service but they told me I had to contact the contact centre which is not open. Not good enough!!